On Call, Off Script

Jackson Health System

Every month, we drop two new episodes packed with lively conversations featuring Jackson’s top experts. From the latest health trends and groundbreaking innovations to fascinating medical curiosities and inspiring patient stories, no topic is off limits. But we don’t stop there. Special guests from our community pop in and share their unique perspectives, making every episode engaging and relatable. Our mission? To showcase Jackson as Miami-Dade’s healthcare destination of choice, and a trusted name in medicine worldwide. On Call, Off Script: a Jackson Health System podcast. 

  1. 1일 전 ·  비디오

    Where Does Your Donation Money Really Go? | Jackson Health Foundation

    Episode 26: What does a $5 donation have in common with a $15 million gift? Both can make a difference in the lives of patients, families and health care teams. In this episode of On Call, Off Script, a Jackson Health System podcast, we sit down with Flavia Llizo, CEO of Jackson Health Foundation, to take listeners behind the scenes of philanthropy at Jackson Health System. Llizo explains how donations of all sizes help support everything from medical equipment and patient care spaces to major capital projects and community health programs. The conversation explores the growth of Jackson Health Foundation, the impact of One Day for Jackson, why patient stories are at the heart of philanthropy, and how the Foundation supports population health beyond the hospital walls. Most importantly, Llizo explains why philanthropy is not just about big donors and big dollars; it’s also about the positive impact that every dollar can make on Jackson’s patients, families, staff, and the community. Guest Bio: Flavia Llizo is the chief executive officer of Jackson Health Foundation. A Miami native with a longstanding career in nonprofit fundraising and health-related organizations, Flavia has dedicated her career to supporting health and social causes. Her personal connection to Jackson runs deep: her mother immigrated to Miami in the early 1960s and relied on Jackson for health care. Today, Flavia leads the Foundation's efforts to raise philanthropic support for Jackson Health System and strengthen its impact on patients, employees, and the South Florida community.

    Where Does Your Donation Money Really Go? | Jackson Health Foundation
  2. 8월 19일 ·  비디오

    Miami Spice, Hospital Style: The Chefs Making Healthcare Food Better

    Episode 25: Hospital food is notorious, but what if it could be something more? That’s the vision behind the food and nutrition team at Jackson Memorial Hospital. On this episode of On Call, Off Script, a Jackson Health System podcast, we go behind the scenes with Jackson Memorial Hospital’s executive chef, Dalbert Benneth, and Director of Food and Nutrition, Gabriel Lima, to explore how they’re spicing things up to break the stigma on hospital food. The conversation peaks into some of Miami’s hottest restaurants and the high-pressure world of Miami Spice while highlighting the parallels with the kitchens at Jackson West Medical Center and The Ritz-Carlton Luxury Hotels & Resorts. From made-to-order meals and customizable bowls to rethinking traditional hospital menus to match the community’s tastes, check out what it takes to bring a restaurant mindset to a hospital, and why food is an important part of the patient experience. Guest Bios: · Gabriel Lima is the Director of Food and Nutrition at Jackson Memorial Hospital through third-party vendor, Sodexo. With a background in culinary arts and hospitality, Lima worked his way through the hotel industry before bringing his large-scale hospitality experience to healthcare. He started at Jackson West Medical Center and has since transitioned to Jackson Memorial. Lima is helping lead a new vision for hospital dining focused on variety, customization, wellness and changing the stigma surrounding hospital food. · Dalbert Benneth is the Executive Chef at Jackson Memorial Hospital, bringing years of experience in professional kitchens and Miami’s hospitality industry to healthcare dining. He began his culinary career washing dishes and worked his way through the kitchen ranks before moving into leadership roles, including experience at The Ritz-Carlton in South Beach. His restaurant background now informs his approach to creating fresh, customizable and culturally relevant food for patients, staff and visitors.

    Miami Spice, Hospital Style: The Chefs Making Healthcare Food Better
  3. 8월 5일 ·  비디오

    What Happens After a Shark Attack? A Survivor and Trauma Surgeon Explain

    Episode 24: The odds of being bit by a shark are not high but definitely not zero, especially in South Florida. In this episode of On Call, Off Script, a Jackson Health System podcast, Miami native and shark-bite survivor Kevin Blanco shares the story of the day he was attacked while spearfishing in the Florida Keys. Kevin and his father, Miami-Dade Fire Rescue Captain Omar Blanco, are joined by Antonio Marttos, MD, a UHealth – University of Miami Health System trauma surgeon at Ryder Trauma Center to walk through what happened. The moment Kevin was bit is only part of the story, as Dr. Marttos explains how one decision to stop the bleed saved Kevin’s leg. The conversation explores what happens when a medical emergency happens far from shore, why stopping severe bleeding makes a difference, and how firefighters, EMS teams, and trauma surgeons work together in harmony. Kevin opens up about his mental health and connection to the ocean years after the attack, leaving listeners with an important lesson on water safety, readiness, and awareness. Guest Bios: Kevin Blanco is a Miami native and business owner who survived a shark attack while spearfishing in the Florida Keys at 20 years old. He suffered a major leg injury from the shark, sending him to Ryder Trauma Center at Jackson South, and starting a long journey to recovery. Kevin tells his story as a cautionary tale of the importance of being prepared for anything while out on the water.   Omar Blanco is Kevin’s father, a Miami-Dade Fire Rescue captain, and a Florida state representative. He has more than 20 years of experience as a first responder and that wisdom made all the difference when his son faced an emergency on the water. Omar highlights the importance of emergency preparedness and calling 911 immediately, while remembering how he felt as a parent after Kevin’s shark bite.   Antonio Marttos, MD is a trauma surgeon at Ryder Trauma Center at Jackson Memorial Hospital and Jackson South Medical Center. He discusses how trauma teams assess shark bite injuries and control the bleeding, but also shines a light on how seamless the EMS, fire rescue, and trauma teams work together to save lives.

    What Happens After a Shark Attack? A Survivor and Trauma Surgeon Explain
  4. 7월 22일 ·  비디오

    Is Pilates Worth the Hype? We’ll Find Out

    Episode 23: Is Pilates an underrated life hack or an overrated trend for social media? In this episode of On Call, Off Script, a Jackson Health System podcast, we're putting Pilates to the test at Mimi Yoga & Pilates in Wynwood. Our experts are Pilates trainer and social media influencer Starr Hawkins (@babymommafit), and Zainab Al Lawati, MD, physical medicine and rehabilitation physician at UHealth Jackson Rehabilitation Care. Dr. Al Lawati discusses the science behind the physical benefits of Pilates while Starr showcases practical Pilates moves that anyone can add to their daily routine. We explore the mental and physical health connection, postpartum benefits, improving chronic pain, and how Pilates is becoming more accessible than ever in Miami. Whether you’re a skeptic or you’re no stranger to a reformer, you’ll want to see for yourself why our experts say Pilates is more than just a fad. Guest Bios: Zainab Al Lawati, MD is a physical medicine and rehabilitation physician with the University of Miami/Jackson Health System. She specializes in helping patients improve function, reduce pain, and regain quality of life through evidence-based rehabilitation, exercise, and movement. Her clinical approach emphasizes treating the whole person and empowering patients through sustainable physical activity. Starr Hawkins (@babymommafit) is a Miami-born Pilates and fitness instructor who turned that passion into a successful content creation career as an influencer. After discovering Pilates during her own wellness journey, she built a community focused on making movement approachable, inclusive, and fun. Through social media, virtual, and in-person classes, she encourages people of all ages and fitness levels to build strength, confidence, and consistency.

    Is Pilates Worth the Hype? We’ll Find Out
  5. 7월 8일 ·  비디오

    Don’t Be Scared, Be Prepared

    Episode 22: Disasters and emergencies are not a matter of if, but when. In this episode of On Call, Off Script, a Jackson Health System podcast, we sit with Bridget Pelaez, senior director of disaster and emergency preparedness at Jackson, to learn what it takes to expect the unexpected and prepare for it all. Pelaez shares how year-round planning, hands-on training, and strong community partnerships from her team ensure that patients continue receiving care when disaster strikes. She also offers practical preparedness tips every South Floridian should know, from creating emergency plans and stocking up on medications to avoiding panic and looking out for vulnerable neighbors. Whether you're no stranger to South Florida weather or you’re curious about behind the scenes of hurricane season, this conversation offers a look at the people and planning that keep Jackson Health System moving when it matters most. Guest Bio: Bridget Pelaez is the senior director of disaster and emergency preparedness for Jackson Health System, where she leads emergency planning, training, and disaster response efforts for nearly 15,000 employees. A nurse practitioner, paramedic, and emergency management professional, Pelaez brings experience in disaster preparedness at the local, state, and federal levels. She oversees emergency management strategies for a wide range of incidents, including hurricanes, infectious disease outbreaks, mass casualty events, cybersecurity threats, and large-scale public events, ensuring Jackson provides uninterrupted patient care during any emergency. She believes preparedness starts with people, strong partnerships, and year-round planning.

  6. 6월 10일 ·  비디오

    Man Up About Your Mental Health

    Episode 20:  For some men, the hardest question to answer is ‘how are you doing?’. If your answer is like everyone else’s – ‘I’m fine,’ – it’s not always the truth. For Men’s Health Month, we take a special focus on mental health with Dr. Keith Lit, clinical psychologist at Jackson Behavioral Health Hospital (JBHH). Dr. Lit dives into why men struggle to open up about depression, anxiety, and stress, along with the barriers keeping men from seeking help. Dr. Lit also touches on the individual impact of the loneliness epidemic, masculinity, and ‘man-o-sphere’ social media content on mental health. This is a conversation about breaking the stigmas attached to mental health in men, empowering honest vulnerability, and how to manage high levels of stress with useful tools. JBHH offers comprehensive behavioral health services. Visit https://jacksonhealth.org/services/mental-behavioral-health/ to learn more.   Guest Bio: Keith Lit, MD:    Dr. Keith Lit is a licensed clinical psychologist at Jackson Behavioral Health Hospital where he provides therapy and consultations for adults experiencing a wide range of mental health concerns or crises. Dr. Lit works with patients in the hospital and outpatient setting; working them through mental illness or crisis and major life changes. He helps people build community and relationships as well as practical advice on navigating stress and mental well-being.

    Man Up About Your Mental Health
  7. 5월 27일 ·  비디오

    Burnout in the Workplace

    Episode 19: In this episode of Jackson Health System’s On Call, Off Script, we sit down with Dr. Vanessa Padilla, a clinical psychiatrist at Jackson Behavioral Health Hospital, Commissioner René Garcia, chairman of Miami-Dade County’s Behavioral Health Advisory Board, and Michelle Kligman, Psy.D., MBA, MS, executive vice president and chief human resources officer at Jackson Health System, for an honest conversation about burnout, mental health, and workplace wellness. The episode explores what burnout really looks like — from emotional exhaustion and irritability, to disengagement and fatigue — and why it affects everyone, from healthcare workers and first responders to office employees and leaders. They discuss the importance of psychological safety in the workplace, breaking the stigma around mental health, and creating supportive environments where people feel safe asking for help. The guests also shared personal stories about anxiety, grief, leadership vulnerability, and the importance of community, boundaries, therapy, physical activity, and self-care. Plus, we share tangible advice for recognizing burnout early and taking meaningful steps toward healing and balance. If you’ve ever felt overwhelmed, emotionally drained, or mentally exhausted, this conversation is for you. Guest Bios: Michelle Kligman, Psy.D, MBA, MS: Michelle Kligman is the executive vice president and chief human resources officer for Jackson Health System. In her current role, she has strategic oversight for human resources functions across the entire organization. Throughout her tenure at Jackson, Kligman has driven multiple strategic initiatives, including improving employee engagement and patient experience, redesigning compensation and benefits for all employees, and launching enterprise-wide labor management and leadership development. Kligman brings more than 15 years of human resources experience to her current role at Jackson. She holds a degree from Florida International University, a Master’s of Science degree in Organizational Development, and a doctoral degree in Clinical Psychology from Nova Southeastern University. She also holds a post-doctorate degree from Columbia University and an executive master’s in business administration specialization in healthcare policy and administration from the University of Miami. Vanessa Padilla: Dr. Vanessa L. Padilla, M.D., F.A.P.A., is a board-certified psychiatrist specializing in Psychiatry and Consultation-Liaison Psychiatry, recognized for her clinical leadership, academic contributions, and dedication to medical education and patient care. Dr. Padilla completed her medical training at the University of Puerto Rico School of Medicine, where she earned her M.D. degree in 2008. She went on to complete her psychiatry residency at the same institution in 2012, and pursued advanced subspecialty training in Consultation-Liaison Psychiatry Fellowship at the University of Miami / Jackson Health System in 2013. Dr. Padilla currently serves as the Psychiatry Residency Program Director at the University of Miami Miller School of Medicine’s Department of Psychiatry and Behavioral Sciences, where she leads one of the region’s major ACGME-accredited psychiatry training programs based at Jackson Memorial Hospital. In addition to her program leadership, Dr. Padilla is the medical director of the Consultation-Liaison Psychiatry Service at Jackson Memorial Hospital, where she provides psychiatric assessment and care within complex medical settings and collaborates closely with multidisciplinary teams across the medical hospital. She is double board-certified in Psychiatry and Consultation-Liaison Psychiatry by the American Board of Psychiatry and Neurology. Her work encompasses clinical education, mentorship, research, and direct patient care with diverse adult populations. Commissioner René Garcia: Commissioner René Garcia is a product of Northwest Dade. He was born and raised in the City of Hialeah. Commissioner Garcia’s passion for serving his community began more than 20 years ago as a Councilman in the City of Hialeah. As a State Representative, and then as a State Senator, René focused on helping those most in need. Giving a voice to the voiceless has always been René’s number one priority. He advocated for comprehensive reforms to our mental health laws, sponsored legislation to end surprise medical bills after any hospitalization, promoted the importance of expanding health care services for children through the Florida KidCare program, and has been a staunch advocate for the seniors in our community. First elected in 2020 as County Commissioner for District 13 and then re-elected in 2024, Commissioner Garcia truly believes in the importance of balancing the economic progress and growth of a community with the social needs of its people while working together to address the pressing issues of the community such as workforce housing, the environment, our crumbling infrastructure and safety in our communities, using a pragmatic approach to leave this community a better place for our children. Commissioner Garcia was appointed Chairman of the Recreation and Tourism Committee and Vice Chairman of the Safety and Health Committee. He also serves on the Transportation Committee.

    Burnout in the Workplace

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Every month, we drop two new episodes packed with lively conversations featuring Jackson’s top experts. From the latest health trends and groundbreaking innovations to fascinating medical curiosities and inspiring patient stories, no topic is off limits. But we don’t stop there. Special guests from our community pop in and share their unique perspectives, making every episode engaging and relatable. Our mission? To showcase Jackson as Miami-Dade’s healthcare destination of choice, and a trusted name in medicine worldwide. On Call, Off Script: a Jackson Health System podcast.