Podcast by Brent Leary and Small Business Trends
Podcast by Brent Leary and Small Business Trends
The Future of Learning and Working From Home is an Immersive Collaborative Experience
Having sat in on a million Zoom meetings, Skype meetings and Webex webinars, the mashme platform, called The Room of the Future, was a real eye opener to me. It was a more immersive experience which had you feeling like you were actually in the classroom. So, with more and more of us doing more work from home and online collaboration, I spoke with mashme CEO Victor Sanchez to hear more about universities are using this immersive experience to deliver a more collaborative digital learning environments, and how that may transfer into business environments.
John Taschek of Salesforce - Going Beyond Usual Suspect to Find Helpful Voices
John Taschek came to Salesforce coming up on 17 years ago and built what many feel is the model for analyst relations in the CRM industry. What’s ironic is he did that while not viewing it as being analyst relations, and while not following the industry practice of focusing solely on the big name firms like Gartner and Forrester. In fact, based on his past experiences as a tech media exec, he wanted to find the right voices to listen to regardless of whether they had a big brand after their name, and treated those he found the same way he treated those who did come from a big brand firm.
So we spent a few minutes with John (at the last conference I attended before the pandemic) learning more about why he decided to build the program the way he did, the role Marc Benioff played in letting him be “a CEO of one”, and why it was important to him to not limit his search for voices to the usual suspects; and to treat those other voices the same way as those coming from the big brands.
Life After The Coronavirus Pandemic Will Be Different For Small Business
Last year I had a great conversation on what digital transformation means for small businesses with Joe Galvin, chief research officer for Vistage, a peer mentoring membership organization for CEOs, business owners and executives of small- to mid-size businesses with more than 22,000 members in 20 countries.
Vistage recently published a report based on a survey of their membership on how the coronavirus pandemic is effecting their confidence and impacting their business. So I was glad to spend a few minutes with Joe hear more about what he’s hearing from the Vistage community about how they’re operating during the pandemic, and how this experience may change the way they operate once we get past this trying time.
Coronavirus Provides Opportunity to Show Courage, Leadership and Creativity
It’s times like these where we look for people and organizations we can trust. Where out-of-the-box thinking can really help make a scary/dangerous situation feel more manageable. And even though it appears like we’re going to be in a tough situation for the foreseeable future with the virus, this also is a moment that reveals who we are, and who we can trust when the chips are down. So me and my fellow CRM Playaz Paul Greenberg and Brian Solis decided to do an episode discussing some of the things we’ve seen people and companies in the CRM industry in response to the coronavirus outbreak.
Jenn VandeZande of SAP: Uncomfortable Truth Women in Tech are Over-mentored and Under-sponsored
With International Women’s Day coming up this weekend, I had the real pleasure last week of moderating a panel on inclusion and diversity during the inaugural Ambient Experience Summit held in Atlanta and organized by Constellation Research. It was a great event and I was proud to be the local host for the conference. But the highlight for me was the panel, which featured Jenn VandeZande, Editor-in-Chief of SAP’s thought leadership site, and Lately CEO and founder Kate Bradley Chernis who we just spoke with for the series.
The conversation with Jenn and Kate was honest, open, blunt and eye-opening. And while quite a bit of it was sobering, we were also able to find some humor along the way. But the bottom line is that we still have a ways to go before some of the uncomfortable truths that were touched on can be turned into meaningful actions to change where things stand today. And I think Jenn, Kate and the Constellation team (Ray Wang, Nicole France, Liz Miller, Meghan O'Neill Ruona and Aubrey Coggins) for making this session a part of a great agenda. Thanks to Constellation also for making this video available for us to feature here in the series.
Frank Eliason - Proud to be an Amazonial Working in the Fulfillment Center
Frank Eliason, a pioneer in social customer care, shares his personal experiences working as an associate in one of the biggest Amazon Fulfillment Centers in the country.
Customer ReviewsSee All
Business with backbone!
Brent, Paul, and their incredible guests WILL help you grow your business! You’ll get tons of actionable advice and tangible tips, but you’ll also get heaps of inspiration from truly engaging individuals that have been where you are and genuinely want to see you succeed. Thanks so much for putting out such a robust resource guys - keep up the great work!
If you own a business or are interested in business ownership, this series is a great start to get you on the right track for essential small business information.