Operationally Speaking for ASC Leadership

Custom Surgical Partners, Inc.
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This podcast is brought to you by ASC Support, a division of Custom Surgical Partners, Inc., and is hosted by Tina DiMarino, DNP. The content is designed for ASC Leadership, Nurse Managers, and employees of surgery centers or office-based surgery suites. This content will cover high level issues affecting the industry as well as the ”in the weeds” topics of daily operations within a center. We aim to cover interesting and difficult topics that will deliver pearls and best practices to help make the job more enjoyable.

Episodes

  1. 05/21/2025

    Revenue Cycle Management (RCM) Pearls With Becky Ziegler l Custom Surgical Partners, Inc.

    Join Tina as she interviews Becky Ziegler Otis, and they break down the Revenue Cycle Management (RCM) process for Ambulatory Surgery Centers (ASCs).Learn how to identify hidden inefficiencies, set realistic benchmarks, and speed up your cash flow. From charge capture to clean claims and aging reports, Becky shares practical tips that every ASC administrator should know. Don’t miss these valuable insights and actionable pearls to strengthen your center’s financial performance.

    23 min

  2. 04/22/2025

    OBS Made Easy With Kyle Philips l Operationally Speaking

    Ready to bring cataract surgery into your office? In this episode of Operationally Speaking, Kyle Philips from Site Path Medical joins Tina to break down how their partnership with Custom Surgical Partners is revolutionizing office-based surgery (OBS). From removing cost barriers to providing ongoing support, learn how you can create a fully compliant, custom OBS suite—without the overwhelm. Website - https://www.customsurgicalconsultants.com/ Facebook - https://www.facebook.com/CustomSurgical/ LinkedIn - https://www.linkedin.com/company/custom-surgical/ Instagram - https://www.instagram.com/customsurgicalpartners/ TikTok - https://www.tiktok.com/customsurgicalpartners

    15 min

  3. 04/01/2025

    Leadership & the Patient Experience With Jessica Bush l Operationally Speaking Podcast

    In this episode of Operationally Speaking, nurse leader Jessica Bush shares her inspiring journey from bedside nursing to founding Real Change RN. She discusses how her personal experience as a caregiver shaped her passion for improving the patient experience in ambulatory surgery centers. Jessica breaks down the impact of OAS CAHPS surveys and the urgent need for leadership development in healthcare. Tune in to discover actionable strategies for building strong teams, enhancing patient trust, and leading with purpose.Jessica has over 25 years of nursing and leadership experience in the peri-operative, ambulatory, acute care and med-surg nursing specialties. She has received several awards for her work in patient experience, process improvement and change management. She is renowned for her authenticity and transparency as she inspires individuals to lead with purpose, make a meaningful impact, and revive the spirit of care in the healthcare industry. Learn more about Jessica by visiting www.RealChangeRN.com www.PXLeadershipAcademy.com www.linkedin.com/in/jessica-bush-realchangern

    24 min

  4. 02/22/2025

    Choosing the Right Space Featuring Molly de Lima-Campos

    Looking to build or expand an Ambulatory Surgery Center (ASC)? Choosing the right space is key to efficiency, compliance, and cost-effectiveness. In this episode of Operationally Speaking, Tina DiMarino and Molly de Lima-Campos, Senior Project Manager at E4H Architecture, break down essential factors—from determining the right size and construction type to zoning, power supply, and the benefits of feasibility studies and expediters. Whether planning a new ASC or evaluating an existing space, this episode offers expert insights to help you make informed decisions.Learn more about Molly by visiting https://e4harchitecture.com/! Learn more about Custom Surgical Partners below! Website - https://www.customsurgicalconsultants.com/ Facebook - https://www.facebook.com/CustomSurgical/ LinkedIn - https://www.linkedin.com/company/custom-surgical/

    32 min

  5. 02/11/2025

    Provider Wellness with Matt Zinder

    Matt Zinder, CNRA talks the Provider Wellness Symposium and offers insights for what we can do as providers to focus on our wellness.    Learn more about Custom Surgical Partners below!Website - https://www.customsurgicalconsultants.com/Facebook - https://www.facebook.com/CustomSurgical/LinkedIn - https://www.linkedin.com/company/custom-surgical/TikTok - https://www.tiktok.com/@customsurgicalpartners

    31 min
  • 5 Episodes

About

This podcast is brought to you by ASC Support, a division of Custom Surgical Partners, Inc., and is hosted by Tina DiMarino, DNP. The content is designed for ASC Leadership, Nurse Managers, and employees of surgery centers or office-based surgery suites. This content will cover high level issues affecting the industry as well as the ”in the weeds” topics of daily operations within a center. We aim to cover interesting and difficult topics that will deliver pearls and best practices to help make the job more enjoyable.

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