Ops & Outcomes: Inside Nonprofit Operations

Noelia Sanchez

Ops & Outcomes: Inside Nonprofit Operations explores the systems and leadership practices that power effective nonprofits. Through practical conversations on systems, governance, technology, and data, host Noelia Sanchez unpacks what it really takes to run effective, resilient organizations. For executives and operators shaping the future of nonprofit work.

Episodes

  1. 3D AGO

    Why Nonprofit Operations Matter More Than You Think (5 Principles for Real Impact)

    Most nonprofit teams don’t fail because they lack passion. They struggle because their systems were never designed for sustainability. In this first episode of Ops & Outcomes, I share the five principles that have shaped my 20-year journey working inside mission-driven organizations. From systems before tools to why data only matters if it changes behavior, this episode sets the foundation for how we’ll think about leadership, technology, operations, and impact on this show. If you work in nonprofit leadership, development, operations, or technology, this episode will reframe how you think about the work behind the work. Want to unlock capacity inside your nonprofit? Click here. *** TIMESTAMPS: 00:00 – Welcome to Ops & Outcomes: Why this show exists 00:01 – My background: Technology, nonprofit leadership, and bridging both worlds 00:02 – Principle #1: Systems before tools 00:03 – Why new tech won’t fix broken workflows 00:03 – Principle #2: Operations is leadership 00:04 – How operational culture shapes external impact 00:04 – Principle #3: Clarity beats optimization 00:05 – Why ambiguity burns out capable teams 00:05 – Principle #4: Data only matters if it changes behavior 00:06 – The “Because of this, we can do that” filter 00:06 – Principle #5: Sustainability is a design problem 00:07 – What to expect from future episodes (solo shows + practitioner conversations) 00:08 – Designing work intentionally so impact actually happens *** CONNECT WITH NOELIA 💼 Connect on LinkedIn 📹 Subscribe on YouTube *** WHEN YOU’RE READY 📫 Subscribe to our Newsletter 📆 Book a Strategy Call

    10 min

About

Ops & Outcomes: Inside Nonprofit Operations explores the systems and leadership practices that power effective nonprofits. Through practical conversations on systems, governance, technology, and data, host Noelia Sanchez unpacks what it really takes to run effective, resilient organizations. For executives and operators shaping the future of nonprofit work.