Ops Talks

Andre Jordan Sanchez
  • 5.0 (1)
  • Business
  • Biweekly

Welcome to Ops Talks! A podcast dedicated to empowering operational and real estate professionals by delivering insightful, engaging discussions, expert advice, and the latest industry trends. Our mission is to provide actionable solutions and foster innovation, but also to entertain and inspire our audience with thought-provoking conversations. Ops Talks aims to “Humanize Operations” by blending valuable content with a dynamic and entertaining format. Enjoy the show! #OpsTalks

  1. 16h ago

    The Property Manager of 2030 with Brent Camp

    Today's renters are more informed, independent, and experience-driven than ever before. They're arriving prepared, expecting seamless experiences, and looking for authentic connections, not high-pressure sales tactics. So how can property management keep up? At Unlock by Zillow Rentals, Andre Sanchez hosted a live episode of OpsTalks on the Podcast Stage. Joining him was Brent Camp, Senior Vice President of Leasing at Asset Living. In this conversation, they explore the future of property management, from self-scheduled tours and smarter technology to automation that gives onsite teams more time to focus on what matters most: people. Brent shares why the industry needs to shift from traffic to conversion, how better PropTech integrations can simplify operations, and what it will take to create a hospitality-inspired resident experience. The big takeaway? The property manager of 2030 won't be defined by the tasks they complete, but by the relationships they build and the experiences they deliver. Chapters 00:00: Introduction of guest, Brent Camp 00:57: Brent uses a Disney adult analogy to frame the prospective renter experience 02:46: The better the experience, the better the feedback 05:04: Multifamily's slow evolution compared to the renter's expectation 07:12: Moving from surfaced insights to automated next steps 09:12: Training teams to adopt new technology 11:08 Elevating the renter experience 13:20: The human element is the new community amenity 13:56: Brent's vision for 2030 is getting the property manager out from behind the desk 16:12: More tech involved in communities, but less consumed by it 17:47: Andres's vision for access intelligence 18:37: Brent shares how automation needs to evolve 19:53: Brent's recommendation to multifamily vendor partners 21:46: Brent's wish from a proptech genie for 2030 23:46: Brent shares his background and how he got into multifamily Want more exclusive industry insights? Register below and use POD10OPS to get 10% off your ticket to Unlock by Zillow Rentals 2027. See you in Dallas, Oct 2027. Register here. Learn more about Rently.

  2. Oct 8

    Travel Edition: Rently China (Part 2)

    Welcome back to Ops Talks: Travel Edition. In Part 2, Andre wraps up his visit to Rently’s China office with a closer look at how Rently’s hardware comes to life. On this episode: Visiting the team and how they approach R&DA tour of the warehouse where Rently’s products are manufacturedA sit-down with Scott Gu, Managing Director of Rently China, and Dean Zhang, Hardware Product ManagerA tour of a local apartment in ShenzhenAndre’s final thoughts on the trip Missed Part 1? Watch it first to see the office tour and the conversation with CTO Clark Li on founding Rently China. Learn more about Rently: https://use.rently.com/property-managers/?utm_source=spotify&utm_medium=podcast&utm_campaign=s2_ep3

  3. Sep 2

    Travel Edition: Rently China (Part 1)

    Welcome to Ops Talks: Travel Edition. In Part 1, Andre travels to Rently's China office for a behind-the-scenes look at the team building and driving Rently's smart home tech forward. On this episode: A tour of the office with ScottMeeting the team and translating real customer use casesA look inside how supply chain and operations work togetherA sit-down with Clark Li, CTO, on founding the Rently China office Part 2 drops soon, stay tuned! Learn more about Rently: https://use.rently.com/property-managers/?utm_source=spotify&utm_medium=podcast&utm_campaign=s2_ep2.1

  4. Apr 27

    Smart Scaling: Avoiding Software Sprawl with Better Workflows

    In this episode of OpsTalks, Bailey Parsy, Director of Strategic Partnerships at AppFolio, joins Andre Sanchez, Chief Operating Officer at Rently, to talk about smart scaling through automation, streamlined workflows, and avoiding software sprawl. Together, they break down how the right technology strategy can help property managers grow efficiently while keeping operations simple. Follow Us:Website: https://bit.ly/4ocwlT1 Instagram:   / opstalkspodcast  LinkedIn:   / rently

  5. 10/30/2025

    How to Get Your Tech Successfully Adopted: Tips from an Implementation Specialist

    Summary In this episode of Ops Talks, Kira Blanco, an implementation specialist at Rently, shares her insights on the importance of empathy in technology implementation, the keys to successful adoption, and the challenges faced by onsite teams. Kira discusses her journey into PropTech, the significance of effective communication, and the traits of successful leaders in technology adoption. The conversation also touches on personal experiences, travel adventures, and the need for adaptability in the ever-evolving tech landscape. Follow Us: Website: http://bit.ly/47oawu5 Instagram: https://www.instagram.com/opstalkspodcast/ LinkedIn: https://www.linkedin.com/company/rently/ Keywords PropTech, implementation, technology adoption, client success, empathy, leadership, communication, travel, adaptability, smart home technology

  6. 10/15/2025

    What Market Trends Are Telling Us: Exclusive Insights from Acacia Capital’s Senior Vice President

    In this episode of OpsTalks, Kelly Vickers, Senior Vice President at Acacia Capital, shares her journey into the real estate industry, her role in asset management, and the challenges faced in the current market. She discusses the importance of metrics in evaluating asset performance, the impact of technology on property management, and the rising issue of fraud in the industry. Kelly also reflects on her personal growth, including overcoming her fear of public speaking, and emphasizes the significance of work-life balance. Follow Us: Website: http://bit.ly/47pOyXl Instagram: https://www.instagram.com/opstalkspodcast/ LinkedIn: https://www.linkedin.com/company/rently/ Keywords Acacia Capital, Kelly Vickers, asset management, real estate, property management, market trends, fraud prevention, public speaking, technology in real estate, work-life balance

  7. 09/17/2025

    Rental Security: Fraud Prevention Strategies for Property Managers from a PropTech Security Expert

    In this episode of Ops Talks, host discusses the critical role of security in the rental industry with Merima Vejzovic, Rently's product manager of security. They explore various aspects of security, including the types of fraud prevalent in the rental market, how data is leveraged to combat these issues, and the differences in security needs between single-family and multi-family properties. Merima shares her background in banking and fraud detection, providing insights into the challenges faced by property managers and offering practical advice for enhancing security measures. The conversation also highlights Rently's innovative solutions to address these challenges and the importance of being vigilant in the face of potential scams. Follow Us: Website: http://bit.ly/4pqfc9A Instagram: https://www.instagram.com/opstalkspodcast/ LinkedIn: https://www.linkedin.com/company/rently/ Keywords security, rental industry, fraud prevention, self-guided tours, Rently, property management, data analysis, multi-family, single-family

  8. 06/04/2025

    The Evolution

    In this episode of Ops Talks, host Clark Li discusses his journey from a background in computer science to co-founding Rently, a company focused on innovating the rental market through self-guided touring. The conversation covers his early interest in engineering, the transition from healthcare to tech, and the challenges faced in entrepreneurship. Key themes include the importance of identifying market needs, the role of collaboration in product development, and the risks associated with starting a new venture. In this conversation, the speakers discuss the journey of building a scalable business, the challenges faced in transitioning from software to hardware, and the evolution of smart home technology. They emphasize the importance of trade shows in validating business concepts, the need for effective communication within teams, and the role of AI in automating tasks. The discussion also covers advice for aspiring entrepreneurs, highlighting the significance of learning from failures and focusing on problem-solving. Follow Us: Website: https://bit.ly/4krm4R2 Instagram: https://www.instagram.com/opstalkspodcast/ LinkedIn: https://www.linkedin.com/company/rently/

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Trailer

About

Welcome to Ops Talks! A podcast dedicated to empowering operational and real estate professionals by delivering insightful, engaging discussions, expert advice, and the latest industry trends. Our mission is to provide actionable solutions and foster innovation, but also to entertain and inspire our audience with thought-provoking conversations. Ops Talks aims to “Humanize Operations” by blending valuable content with a dynamic and entertaining format. Enjoy the show! #OpsTalks

Information

  • Creator
    Andre Jordan Sanchez
  • Years Active
    2025 - 2026
  • Episodes
    18
  • Rating
    Clean
  • Copyright
    © Andre Jordan Sanchez
  • Show Website
    Ops Talks