In this episode host Tyra Peirce speaks with Win Chang, Director Cloud Engineering, Susan Poser, NACI Director of Partner Engagement, and Susan Miller, Sr. Director, Global Product Security about working as a women in tech and how women can find their voice. --------------------------------------------------------- Episode Transcript: 00;00;09;02 - 00;00;34;25 Welcome to the Oracle Academy Tech Chat. This podcast provides educators and students in-depth discussions with thought leaders around computer science, cloud technologies, and software design to help students on their journey to becoming industry ready technology leaders of the future. Let's get started. Welcome to Oracle Academy Tech Chat, where we discuss how Oracle Academy helps prepare our next generation's workforce. 00;00;34;27 - 00;01;01;00 I'm your host, Tyra Peirce. In this episode, I speak with Win Chang, director, cloud engineering, Susan Poser, director of partner engagement. And Susan Miller, senior director, Global Product Security, about working as a woman in tech and how women can find their voice. A little bit about my guests. Susan Miller graduated at Santa Clara University with a bachelor's in computer science and started her career as a software engineer. 00;01;01;02 - 00;01;26;26 She quickly obtained a master's in computer science and artificial intelligence and an MBA. She then moved into technical program management, overseeing program managers, release engineers, doc writers labs, and then security was added on. Now Susan is in a corporate oversight role for security assurance for products and services across all Oracle. Susan Poser has held a variety of roles during her 40-year career. 00;01;26;29 - 00;01;55;14 Susan has two Bachelors of Science, one in business and another in journalism, and then earned her MBA and finance from San Diego State University. She has held roles in finance, accounting, marketing, business operations, solution engineering, culture and employee engagement and now partner ecosystem, all for high tech companies Unisys, Teradata and Oracle. Outside of Oracle, Susan is the board chair for Athena, a global women's advisory organization. 00;01;55;17 - 00;02;25;09 When Chang majored in computer science with a minor in business at University of Houston, she started her career in software development and has held numerous roles, including technical support, education marketing, pre-sales manager, Cloud Acceleration Director and VP of Customer Experience. She is currently the Solution Engineering Director for Higher Education. She is the founder of Oracle Professional Asian Leadership and Employee Resource Group focused on raising culture awareness and providing leadership development. 00;02;25;11 - 00;02;46;07 She is also on the board for Angel Island Immigration Station Foundation, an organization committed to protect the historic site and celebrate immigrant contribution that define the strength of the United States. Thank you, Susan, Susan and Win, for joining me today. So, my first question to all of you, can you give me a bit about your background and your role at Oracle? 00;02;46;11 - 00;03;20;13 Susan Miller, do you want to go ahead and start? Yeah, sure. Thank you, chair, and thanks for having us today. I'm a senior director of global product security. I get the chance to work with all the security leaders across all our Oracle divisions, and I get to ensure that teams are adhering to the security assurance standards. So, one of my strengths then is to the ability to share best practices from other divisions and allow all at Oracle to learn from the best of the best, and then that eases their adoption and the flow of information across all the divisions. 00;03;20;15 - 00;03;45;09 Winner Susan Poser, do either of you want to jump in? Sure, I can jump in. This is Susan Poser, and I pretty much worked on the sales side of my whole career at Oracle, starting in pre-sales and then value selling to employee programs for resellers. So, when my last position was eliminated, the leader of the partner organization and the sales team asked me to join his team to help transform our culture to be more partner friendly, partner forward. 00;03;45;11 - 00;04;12;23 So now I work very closely with our sales and operations teams, as well as our sales leaders, to embed partner content, and processes into our business as usual so that our sellers will embrace and leverage our partners more as we move forward in this cloud world. And finally, when what about you as a cloud engineering director, I managed to be a cloud architect and support our sales team for higher education. 00;04;12;25 - 00;04;48;14 We cover the entire territory of the United States. Our role is to provide technical assistance to the field sales team. And a typical day for me would be participating on, calls with my direct reports, delivering presentations at a conference or, participating in customer meetings and also assisting our, customers. One of the best parts of this job, this is to be able to talk to our customers and share how or our Oracle solutions can provide and solve their most important problems. 00;04;48;16 - 00;05;08;27 I love all the diverse background that all of you wonderful women come from, and all of the different, paths you took to get to where you're at. So, leading on to my next question. Can you share a proud moment or a major accomplishment from your career so far? And this time? Susan Poser, I'd like to start with you. 00;05;08;29 - 00;05;25;20 I've had a few, but one that had the biggest impact to Oracle as well as, I think to our customers, is with my role and our value selling team, which was called Oracle Insight. A matter of fact, that's how I met win was we had done, an engagement with our customer and that she had worked with. 00;05;25;22 - 00;05;46;24 But when you think of, our value selling team or Oracle Insight, it's, you think about, like, management consultants. We hired a lot of excuse Allen McKinsey types of folks, and we would go in and work with our customers to understand how, understand what their priorities were and how technology could help enable some of their, you know, 3-to-5-year goals. 00;05;46;27 - 00;06;17;19 I was responsible for the systems and the processes and the internal and external communications, as well as the marketing. We were the longest running sales program at Oracle, and we scaled from nine people when we started the program to over 500, impacting billions of dollars in revenue. And, you know, one of the key things that enabled us to do that was because of the knowledge management, the processes and the systems that I had put together that allowed us to scale and make this impact for both Oracle and our global customers. 00;06;17;21 - 00;06;55;09 And then Susan Miller, what about you? Well, with the onset of the and quick adoption of I machine learning, that's the reason to be able to participate in many executive forums representing security and besides ensuring regulatory and privacy coverage, we're also making sure that security assurance is paramount. So, I've been able to gain adoption now of new process flows, new guidelines, practices, and I've now expanded our interactions with data scientists and other security architects and of course, others corporate oversight groups as well. 00;06;55;11 - 00;07;16;02 It's been successful, and I'm very proud of it. I can't even imagine with how AI is coming to the forefront, especially within Oracle and in the tech industry. I think that is so amazing. And then when finally, over to you again. So, when I was the key account director for a large health care company, we grew our Oracle footprint by over 1,500%. 00;07;16;05 - 00;07;45;23 And that was done by a combination of team collaboration and developing this deep, trusted customer relationship. We earned the Presidential Award for Account Management three years in a row, and it was a defining, time for me, to see how our customers, succeeded with Oracle products and solution. And then secondly, I just wanted to add that being the founder of the Oracle Professional Asian Leadership, has been a real highlight for me. 00;07;45;23 - 00;08;14;11 Today. We have over 700, members globally, and that is been something that I'm very proud about. Well, and you should be. That was the second time Win, and I engaged was with Opal and it was one of the fastest growing employee resource groups in Oracle. So, she should be very proud of that. Absolutely. I think when you and I met back when you covered that healthcare company years ago with, Java one for kids, I think that that's when we first came into contact all those many years ago. 00;08;14;14 - 00;08;34;14 You're right. So next question. How were you able to find your voice and to advocate for yourself as a woman in tech? And when this time I'm actually going to start with you. That's a great question. And I have to say that earlier in my career, I really struggled with trying to find my voice. I didn't have a mentor. 00;08;34;15 - 00;09;02;27 Matter of fact, I probably didn't even know what a mentor was. And, once I found my advocates, that made a big difference. I have to say that my I created this personal board of directors that actually two of my personal board of directors were on this call. Susan. So, they are just amazing. And, I'd say that to this personal board of directors is kind of like a baseball team where you have all different types of coaches. 00;09;03;00 - 00;09;28;18 You know, like a first base coach or a third base coach. So, I'm assembled my own board of directors, and they've been a game changer. I leverage these resources, but I have difficult tasks or proactively ask them for advice, what I needed. And I think that, really helps me to keep my head. You know, I used to think that if I just kept my head down and did hard work and everybody would know what I'm doing. 00;09