Org Design Is Not an Org Chart: Reframing Work in the AI Era with Josh Epperson (Amazon)

In this episode, Amy Springer and Tim Brewer are joined by Josh Epperson, Senior Manager of Organizational Development at Amazon. Josh shares a refreshingly honest, thought-provoking journey from play-based therapy with children to shaping strategy, structure, and systems at one of the world’s largest companies. This conversation explores how org design is evolving in an AI-infused world—why the org chart is no longer enough, how agentic AI changes workforce strategy, and what leaders should be measuring (but often aren’t). Josh reveals practical frameworks like Fit to Purpose and Fit to Deliver, explains why most org design efforts are reactive (and broken), and challenges us to design ourselves out of a job before AI does it for us. Whether you’re an org design pro or a founder navigating scale, this is your blueprint for designing resilient, high-performing organizations. Josh Epperson https://www.linkedin.com/in/joshepperson/ Org Design Podcast https://www.linkedin.com/company/orgdesignpodcast/ https://www.functionly.com/org-design-podcast Functionly https://www.functionly.com/ https://www.linkedin.com/company/functionly/