Outsourcing Edge

Emily van Eyssen

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Join us for a deep dive into how UK and London-based businesses are leveraging outsourcing to access top-tier South African talent, reduce hiring costs, and build high-performing remote teams. Learn how to streamline hiring, optimise onboarding, and create sustainable growth.

06/19/2025

The Golden Ticket to Growth, Why Offshore + AI Is the Future of Business

In this episode of Outsourcing Edge, Sean Anderson shares his journey from a recruiter to a successful entrepreneur and founder of Hoxo, a marketing agency for recruiters. He discusses the importance of building a personal brand, the dynamics of team relationships, and the advantages of outsourcing to South Africa. Sean emphasizes the need for clarity in business goals and the role of AI in enhancing productivity. The conversation also touches on the future of remote work and the balance between digital and in-person interactions.TakeawaysSean transitioned from teaching to recruitment and then to entrepreneurship.He built a successful marketing agency for recruiters called Hoxo.The importance of personal branding in attracting clients and candidates.Team dynamics are crucial for business success.Outsourcing to South Africa has proven beneficial for his business.AI is transforming the way businesses operate and scale.Understanding personal goals is key to building a successful business.Remote work can be as effective as in-person work with the right tools.Hiring remotely opens up a global talent pool.The future of work will require a balance between digital and human interactions.Chapters00:00 Start05:32 The Evolution of Hoxo11:13 Building a Business with Purpose16:30 The South African Advantage22:39 AI and Outsourcing: The Golden Ticket29:41 Navigating Remote Work Dynamics🔗 Connect with Us:🌍 Jobs Website: www.remoterecruitment.co.za🌍 Our Website: www.remoterecruitment.co.uk📸 Instagram: https://lnkd.in/dR6d2fJ7🎵 TikTok: https://tr.ee/LkMK-h4TB1📘 Facebook: https://lnkd.in/dR6d2fJ7📘 Linkedin: https://tr.ee/r_wX3UJwkK📩 Subscribe for more remote hiring success stories and practical tips!

34 min
06/11/2025

Tired of Doing It All? How Business Owners Can Reclaim Time & Scale with Strategic Outsourcing

In this episode of Outsourcing Edge, Emily interviews Terry Edwards, co-founder of Make More Placements, discussing the challenges faced by recruitment business owners and the importance of effective outsourcing and team management. Terry shares insights on how to transform a recruitment business from a job into a scalable enterprise, emphasising the need for delegation, clear expectations, and accountability. The conversation also highlights success stories of clients who have effectively implemented these strategies, as well as best practices for managing remote teams and overcoming common outsourcing challenges like solving what every CEO needs: Delegate, Define, DominateTakeawaysEvery recruitment business owner faces challenges around time, team, and money.Most recruitment business owners end up creating a job for themselves instead of a business.Delegating tasks can lead to more time for family and personal life.Successful recruitment businesses focus on marketing and lead generation.Outsourcing can help business owners focus on high-value tasks.Clear expectations and KPIs are essential for effective team management.Daily check-ins and accountability foster a positive team culture.Investing in team relationships is crucial for remote teams.Without risk, nothing happens in business.If current strategies aren't working, it's time to try something new.Chapters00:00 Start01:44 Challenges Faced by Recruitment Business Owners04:00 Transforming a Job into a Business06:53 Client Transformations and Success Stories11:20 Advice for Outsourcing and Hiring14:10 Common Pitfalls in Outsourcing16:12 Best Practices for Managing Remote Teams19:22 Fostering Team Relationships Remotely21:53 Turning Around Underperforming Team Members24:04 Taking the Plunge into Offshoring🔗 Connect with Us:🌍 Jobs Website: www.remoterecruitment.co.za🌍 Our Website: www.remoterecruitment.co.uk📸 Instagram: https://lnkd.in/dR6d2fJ7🎵 TikTok: https://tr.ee/LkMK-h4TB1📘 Facebook: https://lnkd.in/dR6d2fJ7📘 Linkedin: https://tr.ee/r_wX3UJwkK📩 Subscribe for more remote hiring success stories and practical tips!

27 min
06/04/2025

Balancing work, study, and life? Priyanka cracked the code — and so can you.

In this episode of Outsourcing Edge, Priyanka shares her journey from being crowned Miss India, South Africa to balancing her studies and remote work. She discusses the importance of discipline, time management, and building trust with clients in a remote working environment. Priyanka also shares her future aspirations, daily work routines, and offers valuable tips for succeeding in online interviews. Takeaways Priyanka was crowned Miss India, South Africa and had an incredible journey. She balanced her studies in accounting while working remotely. Discipline and planning are crucial for managing time effectively. Building trust with clients is essential in remote work. Remote work allows for a better work-life balance. Trello is a useful tool for task management. Positive feedback from clients motivates her. Being yourself is key during interviews. Prioritizing urgent tasks is important for client relationships. Staying organized is vital for success in remote work. Sound Bites "Discipline is key to managing my time." "Always be yourself in interviews." "Stay focused and organized." Chapters 00:00 Start 01:55 Balancing Work and Studies 04:01 Time Management Strategies 06:03 Building Client Relationships 06:54 Future Aspirations and Remote Work 07:49 Daily Work Routine and Task Management 09:41 Handling Multiple Clients 12:01 Enjoying Remote Work 12:56 Interview Tips and Advice

14 min
05/28/2025

From Skepticism to Success: Oli's Outsourcing Journey

In this episode of Outsourcing Edge, Emily van Eyssen speaks with Oli Reid from Living Redefined about their mission to tackle homelessness in the UK through innovative housing solutions. Oli shares his journey of building a remote-savvy team, overcoming initial skepticism towards outsourcing, and the significant impact of executive assistants like Kiarah on productivity. The conversation also delves into the balance between in-person and remote work, the importance of culture fit in hiring, and future plans for team expansion. Takeaways Living Redefined aims to end homelessness in the UK. The organisation is profit-driven but mission-focused. Oli was initially skeptical about outsourcing. Kiarah has significantly improved Oli's productivity. Effective communication is crucial in remote teams. Culture fit is essential for successful hiring. Willingness to learn is more important than qualifications. Outsourcing can be powerful when done correctly. Balancing in-person and remote teams can enhance collaboration. The right executive assistant can free up valuable time for leaders. Sound Bites "Kiarah defends my time as a leader." "Culture fit is key in hiring." "We're in a very niche space." Chapters 00:00 Start 03:12 Outsourcing Journey and Team Dynamics 06:41 The Value of Remote Recruitment 13:00 Balancing In-Person and Remote Teams 17:01 Hiring for Culture and Attitude 🔗 Connect with Us: 📸 Instagram: https://lnkd.in/dR6d2fJ7 🎵 TikTok: https://tr.ee/LkMK-h4TB1 📘 Facebook: https://lnkd.in/dR6d2fJ7 📘 Linkedin: https://tr.ee/r_wX3UJwkK

20 min
05/21/2025

Your Remote Dream Job Does Exist!

In this episode of Outsourcing Edge, host Emily Van Eyssen speaks with Jackie, a remote worker based in Johannesburg, about her career journey, the benefits of remote work, and the cultural differences she experiences while working for an international company. Jackie shares insights into her current role in the social housing sector, the flexibility and improved quality of life that remote work offers, and her thoughts on the differences between working for local and international firms. The conversation highlights the importance of adaptability and continuous learning in a global work environment.Chapters00:00 Start03:00 Diving into Current Role and Responsibilities06:03 The Benefits of Remote Work08:55 Cultural Differences in International Work11:55 Future Aspirations and Closing Thoughts🔗 Connect with Us:🌍 Jobs Website: www.remoterecruitment.co.za📸 Instagram: https://lnkd.in/dR6d2fJ7🎵 TikTok: https://tr.ee/LkMK-h4TB1📘 Facebook: https://lnkd.in/dR6d2fJ7📘 Linkedin: https://tr.ee/r_wX3UJwkK📩 Subscribe for more remote hiring success stories and practical tips!👍 Like, share, and tag someone who needs to hear Jackies’s journey.

12 min
05/14/2025

How Business Owners Are Scaling Faster Without Hiring In-House, Losing Control, or Managing a Team 24/7

In this episode of the Outsourcing Edge, Emily van Eyssen speaks with Jenny Mitchell from Topstay Hosts about her journey in scaling her property business through outsourcing. Jenny shares her experiences with different virtual assistants, the challenges she faced, and how transitioning to South African talent has transformed her business and personal life. The conversation highlights the importance of effective communication, particularly through morning meetings, and offers valuable advice for those hesitant to embrace outsourcing. Takeaways Jenny was overwhelmed managing her property business alone. Outsourcing to the Philippines was initially challenging due to communication issues. Transitioning to South African talent improved business efficiency. Morning meetings with her ops manager have become a vital part of her routine. Jenny now has more time for her family and personal life. The right outsourcing partner can think outside the box and contribute to business growth. Effective delegation is key to scaling a business successfully. Taking the leap into outsourcing can be daunting but is essential for growth. Jenny's experience shows the importance of having support during the outsourcing process. Quality over quantity is crucial in property management. Chapters 00:00 Start 00:55 Challenges Before Remote Recruitment 06:32 Transitioning to South African Operations 07:56 The Impact of Hiring Tracy 12:36 Effective Communication and Morning Meetings 15:23 Future Goals and Business Growth 16:50 Advice for Businesses Considering Outsourcing 18:44 Conclusion 🔗 Connect with Us: 🌍 Website: www.remoterecruitment.co.uk 📩 Subscribe for more remote hiring success stories and practical tips! 👍 Like, share, and tag someone who needs to hear Jenny’s journey.

19 min
05/07/2025

The Problem Isn’t Unemployment, It’s Obsolete Skills

In this episode of The Outsourcing Edge, Zola shares her journey from being a social media manager in South Africa to thriving in remote recruitment for UK clients. She discusses the differences between working remotely and in an office, cultural nuances between South African and UK clients, and the importance of building relationships in a remote setting. Zola also provides valuable insights on interview preparation, the necessity of upskilling, and tips for maintaining a job in a competitive market. Her passion for her work and commitment to continuous learning shine through as she outlines her future aspirations.TakeawaysZola transitioned from social media management to remote recruitment.Working remotely offers freedom and flexibility compared to office work.Cultural differences exist between South African and UK clients, with UK clients being more direct.Building relationships with clients is crucial in remote work.Preparation and research are key for successful interviews.Time management is essential for remote work success.Continuous upskilling is necessary to stay relevant in the job market.Confidence in one's work improves with experience and client relationships.Quality of work is paramount in retaining clients.Zola emphasises the importance of being oneself in professional settings.Chapters00:00 Start03:01 Transitioning from Office to Remote Work06:05 Cultural Differences: South Africa vs. UK Clients09:00 Building Relationships in Remote Work11:57 Interviewing Tips for Online Success15:18 The Importance of Research and Preparation17:53 Upskilling for Career Growth21:11 Maintaining Job Performance in Remote Work23:11 Future Aspirations and Closing Thoughts🔗 Connect with Us:🌍 Jobs Website: www.remoterecruitment.co.za📸 Instagram: https://lnkd.in/dR6d2fJ7🎵 TikTok: https://tr.ee/LkMK-h4TB1📘 Facebook: https://lnkd.in/dR6d2fJ7📘 Linkedin: https://tr.ee/r_wX3UJwkK📩 Subscribe for more remote hiring success stories and practical tips!👍 Like, share, and tag someone who needs to hear Zola’s journey.

21 min
04/30/2025

What nobody says about Remote Work!

In this episode of the Outsourcing Edge, Kiarah Moonsamy shares her journey of working remotely with Living Redefined, discussing the transition from luxury accommodation to social housing, the importance of communication and relationships in a remote work environment, and her insights on career growth and conflict resolution. Kiarah emphasizes the significance of company culture and honest communication in fostering a positive remote work experience, while also providing valuable advice for those seeking remote positions and preparing for interviews. Takeaways Kiarah has been with Living Redefined for nearly two years. She transitioned from luxury accommodation to social housing for a more impactful role. Remote work can be a positive experience with the right company culture. Building strong relationships is key to successful remote work. Good communication tools like Slack enhance collaboration. Conflict resolution requires stepping back and understanding perspectives. Kiarah enjoys the challenges and growth opportunities in her role. Honesty and openness are crucial in maintaining strong relationships. Job seekers should prioritize company culture when looking for remote work. Preparing for interviews should focus on being yourself rather than following a script. Chapters 00:00 Start 03:17 Transition to Living Redefined 05:39 Remote Work Experience 09:32 Building Relationships in Remote Work 12:46 Meeting the Co-Founder 14:15 Handling Conflict Remotely 15:54 Career Path and Growth 18:37 Maintaining Strong Relationships 20:31 Advice for Remote Work 23:01 Interview Preparation Tips 🔗 Connect with Us: 🌍 Jobs Website: www.remoterecruitment.co.za 📸 Instagram: https://lnkd.in/dR6d2fJ7 🎵 TikTok: https://tr.ee/LkMK-h4TB1 📘 Facebook: https://lnkd.in/dR6d2fJ7 📘 Linkedin: https://tr.ee/r_wX3UJwkK 📩 Subscribe for more remote hiring success stories and practical tips! 👍 Like, share, and tag someone who needs to hear Kiarah’s journey.

23 min
04/24/2025

How To Land a Job You Actually Love!

Keegan shares his transformative journey from traditional office work to a fulfilling remote position with Walter Baker LLC. He discusses his job hunting experience, the importance of maintaining a positive mindset, and the strategies he employed to secure his role. Keegan emphasises the significance of preparation for interviews, the benefits of remote work, and the personal growth he has experienced in his new position. He expresses gratitude for the supportive partnership with his boss, Walter, and reflects on his aspirations for the future.TakeawaysKeegan found a fulfilling remote job after being retrenched.He emphasises the importance of a positive mindset during job hunting.Updating LinkedIn profiles is crucial for job seekers.Sending multiple applications increases chances of success.Online interviews require the same preparation as in-person ones.Researching the company before an interview is essential.Keegan's role involves various responsibilities beyond business development.He feels valued and appreciated in his current position.Remote work has significantly improved his work-life balance.Keegan is not interested in other job offers, valuing his current role.Sound Bites"You have to manage your expectations.""It's the same as an interview.""Preparation is key for any interview."Chapters00:00 Start06:05 Job Hunting Strategies and Mindset12:03 The Importance of Preparation for Interviews18:14 Keegan's Experience with Walter and Personal Growth🔗 Connect with Us:🌍 Jobs Website: www.remoterecruitment.co.za📸 Instagram: https://lnkd.in/dR6d2fJ7🎵 TikTok: https://tr.ee/LkMK-h4TB1📘 Facebook: https://lnkd.in/dR6d2fJ7📘 Linkedin: https://tr.ee/r_wX3UJwkK📩 Subscribe for more remote hiring success stories and practical tips!👍 Like, share, and tag someone who needs to hear Keegan’s journey.

17 min
04/16/2025

From Office to Online, What You Can Learn From Kiara's Remote Work Journey

In this episode, Kiara shares her journey from traditional office roles to thriving in remote work. She discusses the challenges and benefits of remote work, insights into the South African job market, and offers valuable advice for job seekers. Kiara also highlights the importance of preparation for interviews, shares success stories from her recruitment experience, and emphasises the role of AI in enhancing productivity in remote work environments.TakeawaysKiara transitioned from in-person roles to remote work for growth opportunities.The South African job market faces high unemployment rates.Job seekers should include all experiences on their CVs.Resilience is key in the job search process.Preparation for interviews is crucial for success.Candidates should research companies before interviews.South Africans are highly motivated to excel in their roles.Effective communication is essential for managing remote teams.AI can enhance productivity and streamline tasks in remote work.Maintaining a professional appearance is important, even in remote settings.Sound Bites"I do it in two hours.""You need to see it as a positive.""You have to fight to get a job."Chapters00:00 Start01:20 From In-Person to Remote Work03:18 The Job Market in South Africa05:23 Job Search Strategies and Resilience07:46 Transitioning to Remote Work09:56 Interview Insights: The Good and the Bad12:18 Benefits of Hiring South African Talent13:25 Success Stories in Recruitment15:00 Misconceptions About South African Candidates17:35 Managing Remote Teams Effectively21:32 The Revolution of Outsourcing Talent23:31 The Role of AI in Remote Work24:43 Conclusion and Future of Remote Work🔗 Connect with Us:🌍 Jobs Website: www.remoterecruitment.co.za📸 Instagram: https://lnkd.in/dR6d2fJ7🎵 TikTok: https://tr.ee/LkMK-h4TB1📘 Facebook: https://lnkd.in/dR6d2fJ7📘 Linkedin: https://tr.ee/r_wX3UJwkK📩 Subscribe for more remote hiring success stories and practical tips!👍 Like, share, and tag someone who needs to hear Kiara’s journey.

25 min
04/09/2025

Job Searching with Grit, How Mel Navigated Remote Work, AI Interviews & Life After Corporate

In this episode of Outsourcing Edge - Talent Edition, Mel Biddulph shares her journey from working in a corporate environment to embracing remote work after becoming a mother. She discusses the challenges of job searching in South Africa, the importance of resilience and communication in remote work, and her role in supporting Morris's recruitment business. Mel emphasises the significance of preparation for interviews, especially in a remote setting, and offers valuable advice for those considering working abroad.

21 min
04/01/2025

Cracking the Remote Code: How Nikki Landed Her Dream Role (and What You Can Learn)

In this episode of Outsourcing Edge, Emily van Eyssen interviews Nikki Ford, an executive virtual assistant who shares her journey through Remote Recruitment. Nikki discusses her transition from real estate to remote work, the importance of a strong LinkedIn profile, and the challenges she faced in her first remote role. She emphasises the significance of communication with recruitment agencies and the need for ethical practices in remote work. Nikki also shares her current success in a new role and offers valuable advice for those starting their remote work journey.

18 min

12 Episodes

Join us for a deep dive into how UK and London-based businesses are leveraging outsourcing to access top-tier South African talent, reduce hiring costs, and build high-performing remote teams. Learn how to streamline hiring, optimise onboarding, and create sustainable growth.

Creator

Emily van Eyssen
Years Active

2K
Episodes

12
Rating

Clean
Copyright

© Emily van Eyssen
Show Website

Outsourcing Edge