36 episodes

Owner Occupied features interview-style discussions on the business of property management.

Owner Occupied with Peter Lohmann Peter Lohmann

    • Business
    • 5.0 • 8 Ratings

Owner Occupied features interview-style discussions on the business of property management.

    BIG Announcement - Special Midseason Episode with Jon Matzner

    BIG Announcement - Special Midseason Episode with Jon Matzner

    Special Episode of the Owner Occupied podcast with Peter Lohmann & special guest Jon Matzner. In this episode we discuss:

    (00:00) - Intro

    (01:47) - Jon’s background and career

    (03:17) - How are you utilizing Notion in your work?

    (06:06) - Expanding the Garage Upgrade business

    (11:09) - The 3 parts of value for people entering the world of Property Management

    (22:44) - When starting or buying a PM company, what is something that people think is important, that your experience tells you people can skip entirely?

    (25:31) - What’s something you’re doing every day now that you wish you had started earlier in your journey?

    (28:55) - What channels have led you to building your highest-quality relationships?

    (33:36) - What’s something you did radically different from your industry peers that ultimately paid off?

    (37:34) - What’s the biggest struggle you’re facing right now?

    (40:41) - What’s something you didn’t give enough attention to early on that you had to pay for down the road?

    (43:55) - Where people can go to learn more

    Learn more about Jon Matzner & how to connect with him here:

    Jon on Twitter

    Organized Garage

    Learn more about Peter Lohmann & how to connect with him here:

    Follow Peter on Twitter

    Join Peter’s Newsletter

    Visit Peter’s Website

    RL Property Management

    Mentioned in this episode:

    PMbusinessinabox.com

    Notion

    Getting Things Done by David Allen

    Cal Newport Books

    “Surely You’re Joking, Mr. Feynman!” by Richard Feynman

    Who by Geoff Smart

    • 48 min
    Brandon Scholten - Defining and Reaching Your Target Clients

    Brandon Scholten - Defining and Reaching Your Target Clients

    Season 2, Episode 12 of the Owner Occupied podcast with Peter Lohmann & special guest Brandon Scholten. In this episode we discuss:

    (00:00) - Intro

    (01:35) - Brandon’s background and career

    (04:43) - Can you share why you chose to go the franchise route and it’s advantages or disadvantages?

    (09:35) - What did you get out of learning from Justin Roff-Marshomeone looking to get into Property Management?

    (9:35) - What did you get out of learning from Justin Roff-Marsh

    (15:47) - Best approaches to replacing employees and hiring for Sales when running a small business

    (21:05) - What vendors are you getting a ton of value from right now?

    (24:41) - The Found Gen Ad read

    (26:21) - StoryBrand & building trust with your clients

    (34:32) - Brandon’s marketing tactic built around listings in desired areas of management

    (37:08) - Brandon’s previous life as a skateboarder

    (39:20) - Appfolio Top Floor Ad read

    (40:46) - How is your business structured?

    Learn more about Brandon Scholten & how to connect with him here:

    Brandon@keyrenterdenver.com

    KeyRenterDenver.com

    Learn more about Peter Lohmann & how to connect with him here:

    Follow Peter on Twitter

    Join Peter’s Newsletter

    Visit Peter’s Website

    RL Property Management

    Mentioned in this episode:

    The Goal by Eliyahu Goldratt

    The Machine by Justin Roff-Marsh

    Profitable Property Management Podcast episode with Justin Roff-Marsh

    300 to 3,000 podcast on the 25k club

    Marketing Secrets Podcast with Russell Brunson

    Traffic Secrets

    Who Not How by Dan Sullivan

    Start with Why by Simon Sinek

    RentScale

    • 1 hr 3 min
    Matt Tringali - Building An Education Business In Property Management

    Matt Tringali - Building An Education Business In Property Management

    Season 2, Episode 11 of the Owner Occupied podcast with Peter Lohmann & special guest Matt Tringali. In this episode we discuss:

    (00:00) - Intro

    (01:40) - Matt’s background and career

    (03:30) - How many units were you at when you merged with Home Vault?

    (04:30) - Door count vs. Profitability in PM

    (06:46) - What is Home Vault?

    (09:08) - Is it possible to have a single software and same PMA across multiple states for a company?

    (11:30) - Can you share any information about the Home Vault exit?

    (15:00) - Found Gen Ad read

    (16:40) - Where do you turn to when you want to learn more about the industry?

    (23:06) - Can you tell the story behind Better Who?

    (26:52) - What was the impulse for you to pivot into services?

    (34:36) - What is some low hanging fruit for PM’s to improve their business?

    (36:16) - Appfolio Stack Ad read

    (37:54) - Where did you get the idea to help grow the platforms of PM’s through Better Who?

    (40:33) - Is there some result you’d like to see that shows the industry is improving?

    (41:15) - What’re your thoughts on customer service in the industry?

    (48:03) - What are you most excited about in the industry right now?

    (51:22) - How would you advise a small PM business owners to improve their marketing and grow their business?

    (57:27) - How can people learn more about you online?

    Learn more about Matt Tringali & how to connect with him here:

    Matt on Facebook

    BetterWho

    BetterWho Facebook group

    Property Management Remote Team Members Facebook Group

    HomeVault

    Learn more about Peter Lohmann & how to connect with him here:

    Follow Peter on Twitter

    Join Peter’s Newsletter

    Visit Peter’s Website

    RL Property Management

    Mentioned in this episode:

    Jordan Muela’s Profitable Property Management Podcast

    ProfitCoach

    NARPM Accounting Standards

    The World is Flat by Thomas Friedman

    Never Lose a Customer Again by Joey Coleman

    The Effortless Experience by Matt Dixon

    Buildium

    Appfolio

    Rentvine

    LeadSimple

    Zapier

    • 58 min
    Ben Sencenbaugh - Designing World-Class Property Management Systems

    Ben Sencenbaugh - Designing World-Class Property Management Systems

    Season 2, Episode 10 of the Owner Occupied podcast with Peter Lohmann & special guest Ben Sencenbaugh. In this episode we discuss:

    (00:00) - Intro

    (01:56) - Ben’s background & Career

    (06:52) - Ben’s experience working at NASA

    (10:26) - Can you discuss the software you’ve built to facilitate property management?

    (17:31) - How would you advise someone in PM who’s looking for a low-code or no-code solution?

    (18:30) - Do you have any kind of metric to tell you the health of your Podio system?

    (23:23) - Elevate & Delegate Ad

    (25:03) - Where did you come up with the idea to create an Onboarding Manager role?

    (29:45) - How do you handle your customer service aspect of the business?

    (32:18) - What is the Squad Model you’ve used to build your PM company?

    (35:27) - How do you gauge how well you’re doing in the eyes of your customers?

    (40:06) - Why is it so difficult to have a high Direct Labor Efficiency Ratio

    (43:47) - Appfolio Stack Ad read

    (45:24) - How can we improve this industry for its business owners?

    (49:09) - How do you facilitate coaching and teaching in your business?

    (51:59) - Do you have any plans on expanding geographically?

    (53:42) - Is there anything in the industry that has you excited right now?

    (54:36) - What marketing advice would you give to a small Property Management company?

    (57:12) - How do you think about churn?

    (01:01:38) - How can people learn more about you?

    Learn more about Ben Sencenbaugh & how to connect with him here:

    The Realty Medics

    Ben@therealtymedics.com

    Ben on The Profitable Property Management Podcast

    Learn more about Peter Lohmann & how to connect with him here:

    Follow Peter on Twitter

    Join Peter’s Newsletter

    Visit Peter’s Website

    RL Property Management

    Mentioned in this episode:

    Podio

    Buildium

    LeadSimple

    • 1 hr 2 min
    Greg Crabtree - How To Escape The Business Black Hole of Growth

    Greg Crabtree - How To Escape The Business Black Hole of Growth

    Season 2, Episode 9 of the Owner Occupied podcast with Peter Lohmann & special guest Greg Crabtree. In this episode we discuss:

    (00:00) - Introduction

    (01:35) - Greg’s career and Background

    (08:40) - What do you think it is about the Simple Numbers approach that has resonated so much with people in Property Management?

    (11:43) - What are some common mistakes you see small business owners making that can be easily fixed?

    (16:27) - Why are you a proponent of not playing games to save money on taxes?

    (21:16) - Second Nature Ad Read

    (23:10) - The importance of having an emergency fund

    (25:24) - How does ROIC work in practice? (Return on Invested Capital)

    (33:52) - The ‘Black Hole’ between $1mm-$5mm in revenue

    (42:16) - Appfolio Ad Read

    (43:44) - The Labor Efficiency Ratio

    (51:17) - Thoughts on the current labor shortage, inflation, the population crisis, & raising prices

    (01:02:46) - When does it make sense to bring your finance function in-house?

    (01:06:35) - Where’s the best place for people to learn more about you?

    Learn more about Greg Crabtree & how to connect with him here:

    Greg on LinkedIn

    CRICPA.com

    Entrepreneurs Organization

    Simple Numbers by Greg Crabtree

    Simplenumbers.me

    The Struggle to Reverse a Shrinking Population

    ProfitCoach

    Learn more about Peter Lohmann & how to connect with him here:

    Follow Peter on Twitter

    Join Peter’s Newsletter

    Visit Peter’s Website

    RL Property Management

    • 1 hr 7 min
    Chris Powers - Graduating From The CEO Role

    Chris Powers - Graduating From The CEO Role

    Season 2, Episode 8 of the Owner Occupied podcast with Peter Lohmann & special guest Chris Powers. In this episode we discuss:

    (01:51) - Chris’ background and career

    (03:13) - What’s involved in 3rd party Property Management for Industrial Real Estate?

    (05:07) - Do you handle leasing as well?

    (08:04) - Making Blue Collar ‘cool’ again

    (12:01) - Fort Capital’s focus on Property Management

    (13:05) - Providing value to the tenants and owners via PM

    (17:07) - Have you ever had issues with tenants living in your properties?

    (18:09) - Are you using any specialized software in your business?

    (19:46) - Investing in people vs. investing in processes

    (24:37) - Ad Read: Second Nature

    (26:31) - Developing the LP onboarding experience

    (32:06) - How do you think about being able to sell a primarily GP Real Estate business?

    (36:36) - Chris’ transition out of the CEO role & his current day to day responsibilities

    (46:08) - Ad Read: Appfolio Stack

    (47:47) - What were your initial emotions when you stepped away from being CEO?

    (51:19) - Why are you so generous with your time?

    (01:02:35) - Chris’ previous life as an investor

    (01:06:25) - What marketing advice would you give to the owner of a small PM owner?

    (01:10:17) - Wrap up

    Learn more about Chris Powers & how to connect with him here:

    Fort Capital

    The Fort with Chris Powers Podcast

    Follow Chris on Twitter 

    Learn more about Peter Lohmann & how to connect with him here:

    Follow Peter on Twitter

    Join Peter’s Newsletter

    Visit Peter’s Website

    RL Property Management

    Mentioned in this episode:

    Yardi

    Buildium

    Margaret Heffernan TED Talk - Super Chickens

    The 5 dysfunctions of a Team by Patrick Lencioni

    • 1 hr 11 min

Customer Reviews

5.0 out of 5
8 Ratings

8 Ratings

colsen101 ,

Best property management show out there

Owner Occupied is by far the best show out there for property management company owners and those who hope to own companies in the future.

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