11 episodes

"The worst thing that can happen to a business is to have its cashflow stopped. Cashflow is the backbone of a business, and if it stops, your business is at risk. As a business owner, you look to build a strong backbone—you need to be able to sit on the beach over a beer and think about how to grow your business, not how to fix it." This is a quote from a business owner that experienced business processing account termination. Hosted by Tal Miller, Fibonatix's CEO, in this podcast series, we provide all the information you need to know on how the right payment processing solution can grow your business.

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    • Business

"The worst thing that can happen to a business is to have its cashflow stopped. Cashflow is the backbone of a business, and if it stops, your business is at risk. As a business owner, you look to build a strong backbone—you need to be able to sit on the beach over a beer and think about how to grow your business, not how to fix it." This is a quote from a business owner that experienced business processing account termination. Hosted by Tal Miller, Fibonatix's CEO, in this podcast series, we provide all the information you need to know on how the right payment processing solution can grow your business.

    Episode 11: What is Fraudulent Transaction and How A Business Should Handle Fraud Report?

    Episode 11: What is Fraudulent Transaction and How A Business Should Handle Fraud Report?

    This is the third episode in the chargeback series of episodes, an important episode for every business! 
    Although it is common to think that every fraud report will end up being a chargeback, this is not always the case.
    In this episode, Tal covers the topic of fraud from every angle, the misconception, and confusion between fraud and chargeback and explains why fraudulent transaction does not have a direct implications on the business. He also explains what is a fraud-to-sales ratio, how to calculate it, and what is the solution to fight fraudulent transactions. 

    • 23 min
    Episode 10: How to Handle Chargebacks and What are The Common Chargeback Ratios?

    Episode 10: How to Handle Chargebacks and What are The Common Chargeback Ratios?

    In the second part of the chargeback series, Tal is getting into the core of chargebacks in your business, how you should handle them, what you can do about them and he also explains what are the common chargeback calculations and ratios you should measure while monitoring the risk of your business. 
    This is a must-hear episode for every business!

    • 29 min
    Episode 9: Introduction to Chargebacks

    Episode 9: Introduction to Chargebacks

    This episode is the first out of a series of chapters discussing chargebacks.
    In this episode, Tal explains what was the route of creating the chargeback mechanism, how this has evolved, and what are the consequences of it 50 years later.

    • 29 min
    Episode 8: What Makes a Good PSP?

    Episode 8: What Makes a Good PSP?

    This episode is a special experimental one. 

    We wanted to see what will happen when we cram twenty+ years of payments experience in a single episode and let it run wild. 

    Join us on this epic voyage as Tal hosts Viktoria Soltesz, founder and CEO of consultancy PSP Angels for a conversation on what makes a good PSP

    • 56 min
    Episode 7: How a Good PSP Can Help You Handle VUCA Situations?

    Episode 7: How a Good PSP Can Help You Handle VUCA Situations?

    We didn't want to do this episode, but you made us! 
    In the days after our previous episode on VUCA, many of our listeners reached out and requested that we elaborate on ways in which PSPs can support businesses with VUCA situations. So, being the good listeners that we are, voila! 

    In this episode, Tal shares examples of ways a good PSP can help you deal with Volatility, Uncertainty, Complexity, and Ambiguity. You might be surprised with the many ways a PSP has and the significant part it can take in providing you with what you need to overcome these kinds of situations. 

    • 23 min
    Episode 6: Introduction to VUCA in the Payments World

    Episode 6: Introduction to VUCA in the Payments World

    Life is a constant struggle. 
    To fight and triumph against impossible odds is part of the human experience.
    VUCA (Volatility, Uncertainty, Complexity, Ambiguity) is a term often used to characterise the nature of situations that businesses encounter and in which business leaders make decisions. 
    In this episode, we'll dive off the deep end and try and provide you with a better understanding of how it works and how it relates to the business world and to payments.

    • 32 min

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