Practice Pulse Podcast by PbN

Dr. Aditi Agarwal
  • 5.0 (2)
  • MEDICINE
  • UPDATED SEMIMONTHLY

In the dynamic landscape of dental practices, staying ahead requires more than just dedication – it demands knowledge, innovation, and strategic partnerships. Welcome to the Practice Pulse, the ultimate resource for practice growth in dental.

  1. Why Team Conflict Hurts Dental Practices w/ Dina Lynch Eisenberg

    FEB 10

    Why Team Conflict Hurts Dental Practices w/ Dina Lynch Eisenberg

    In this episode, we sit down with Dina Lynch Eisenberg, JD, EMBA, CEO and Founder of Talkola, to unpack a problem many dental practices feel but rarely name: shadow friction. Dina brings over 30 years of experience as a mediator, organizational ombuds, and former healthcare attorney, having resolved more than 6,000 workplace conflicts for organizations like Bank of America, St. Jude Children’s Research Hospital, Coca-Cola, and Twitter. Now, through Talkola, she’s helping leaders use science-backed AI to practice difficult conversations before tension quietly erodes culture, performance, and profitability. Together, we explore: → What “shadow friction” looks like inside dental practices, even when things seem “mostly fine” → Why dentists struggle with hard conversations and what really happens when issues are avoided → How unspoken tension impacts patient experience, front-desk flow, hygiene schedules, and team morale → The real financial cost of unresolved conflict, from turnover to lost production → Dina’s FACTS framework for navigating tough conversations without HR training or a psychology degree → Why practicing difficult conversations builds confidence and transforms leadership effectiveness 🎁 Bonus for listeners: Dina is offering her Preamble Guide, a practical resource to help dentists start difficult conversations clearly and confidently. Reach out to Dina directly to receive it. Contact Dina on Facebook: https://www.facebook.com/dina.eisenberg This episode is a must-listen for dentists who want stronger teams, better communication, and a healthier practice culture without burnout or drama.

    27 min
  2. Elevating Dentistry, One Hire at a Time with Wendy Aldhamen

    FEB 9

    Elevating Dentistry, One Hire at a Time with Wendy Aldhamen

    Hiring feels more complex than it should, especially in dentistry. Short-staffed teams. Rushed interviews. Costly mis-hires. In this episode, Dr. Aditi Agarwal sits down with Wendy Aldhamen, Founder of Career Elevation, to break down how dental practices can hire better, faster, and more intentionally without burning out their teams or compromising culture. Whether you’re a practice owner, associate dentist, or team leader, this conversation will change how you think about recruiting, interviewing, and onboarding in today’s competitive market. Timestamps 00:00 – Intro 01:03 – Wendy’s journey: from dental assistant to hiring leader. 04:27 – How dental hiring has changed over the last 5 years (and in 2025). 06:42 – The most common hiring mistakes dentists make under pressure. 09:52 – What a strong, effective dental interview really looks like. 11:53 – Must-ask interview questions to assess culture fit and accountability. 14:57 – What associate dentists should be asking during interviews. 22:08 – High-impact onboarding strategies that work, even in busy practices. 25:25 – Building repeatable hiring systems without losing the human touch. 34:55 – How to connect with Wendy. About the Speaker Wendy Aldhamen has been in dentistry for over a decade, starting as a dental assistant in 2010 and growing into an office manager and hiring leader by 2014. Experiencing both toxic and thriving practice cultures firsthand shaped her passion for helping dental teams get hiring right. In 2019, she founded Career Elevation, where she has since helped place hundreds of dental professionals by aligning the right people with the right practices. Today, Wendy is a CEO, speaker, and coach dedicated to making recruiting, interviewing, and onboarding easier and more human for dentistry. Exclusive Listener Offer Wendy is offering something special to our listeners. The first three people who reach out will receive either 1. A free, professionally written resume (for candidates exploring new opportunities), or 2. A complimentary 1-hour recruiting coaching session (for practice owners or leaders) Don’t miss it, this is a limited offer! Stay Connected with Practice Pulse! If you found this podcast helpful, 👍 Like the video 💬 Comment with your biggest takeaway or 2026 goal 🔔 Subscribe to the Practice Pulse Podcast for more real, practical conversations on modern dentistry

    38 min
  3. Dentistry Has Changed: Ownership, Data & 2026 Goals with Dr. George Hariri

    12/10/2025

    Dentistry Has Changed: Ownership, Data & 2026 Goals with Dr. George Hariri

    Are you feeling the pressure of running a dental practice in 2025 — staffing headaches, shrinking margins, DSOs everywhere, and constant change? You’re not alone. In this episode of the Practice Pulse Podcast, host Dr. Aditi Agarwal sits down with Dr. George Hariri, dentist, CFO, and author of Dental Moneyball. George talks about what it really takes to survive and thrive in modern dentistry and how to set intentional, realistic 2026 goals for your practice. In This Episode, You’ll Learn: 00:00 Introduction 00:45 About George Hariri 01:50 How George got into Dentistry 03:00 George on Business Courses in Dental School 05:15 About Shared Practices 09:45 The evolution of Dentistry over years 12:23 Modern day challenges of a practice owner 17:00 How practices should prepare for 2026 21:30 How to tackle data overload (Data paralysis) 27:27 Important advice for 2026 goal-setting 30:00 Outro → Connect with Shared Practices & Dr. George: https://sharedpractices.com/ → Take the Free practice assessment here: https://sharedpractices.com/coaching-form/ ▶️ Watch more episodes: https://www.youtube.com/watch?v=HQV5jI-wKrY&list=PLMsQ8XtFVuXJ-smhkuEnGZMU44r1tmOyX

    33 min
  4. The Answer is in the Ladies’ Room: Anne Duffy on Women’s Leadership

    10/09/2025

    The Answer is in the Ladies’ Room: Anne Duffy on Women’s Leadership

    Dr. Aditi Agarwal hosts Anne Duffy, founder of Dental Entrepreneur Woman (DeW), to discuss her journey from hygienist to movement leader. Anne shares the DeW origin story, why women’s leadership is a “jungle gym,” the power of mentorship, avoiding burnout, and building authentic community. She also highlights the upcoming DeW Retreat in Charlotte, NC - a space for connection, growth, and celebrating women in dentistry. About the guest: Anne Duffy, Founder and CEO of Dental Entrepreneur Woman, has spent 45 years in dentistry championing women in leadership. She created DeW Life magazine and Dental Entrepreneur Woman to inspire, empower, and connect women, while helping the next generation discover the many opportunities in dentistry. Her message: “Just DeW it!”

    41 min
  5. Smarter Practices Start with People: Insights with Ann Marie DePalma

    08/19/2025

    Smarter Practices Start with People: Insights with Ann Marie DePalma

    In this episode, Dr. Aditi Agarwal and Ann Marie DePalma dive into why communication and team education are the foundation of a thriving dental practice. They discuss the role of AI in surfacing KPIs, the importance of team buy-in, patient-centered care, and how a well-informed team can turn insights into impact.

    36 min
  6. From New Grad to Leader: Building Confidence, Clarity & Culture with Dr. Amrita Patel

    07/28/2025

    From New Grad to Leader: Building Confidence, Clarity & Culture with Dr. Amrita Patel

    Dr. Amrita Patel joins Dr. Aditi Agarwal on the Practice Pulse Podcast to share her insights on practice ownership, building patient communication skills, understanding KPIs, and setting intentional goals. With experience as a multi-practice owner, educator, and national speaker, Dr. Patel also discusses trends in leadership and team dynamics that every dental practice should be prepared for, especially those led by new dentists. This episode is packed with practical wisdom!

    30 min
  7. Leading from Every Seat: Building Strong Dental Teams with Denise Williams-Jones

    06/26/2025

    Leading from Every Seat: Building Strong Dental Teams with Denise Williams-Jones

    Dr. Aditi Agarwal chats with Denise Williams-Jones, RDA, about building strong dental teams, delivering standout patient experiences, and leading from every seat in the office. With decades of hands-on experience, Denise shares practical tips on team culture, communication, and patient engagement trends every practice should know.

    45 min
  8. What does it take to build a high-performing dental team?

    06/20/2025

    What does it take to build a high-performing dental team?

    Dr. Aditi sits down with Jameson CEO Carrie Webber to talk leadership, systems, and creating a team culture that drives growth and treatment acceptance.

    35 min
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Ratings & Reviews

5
out of 5
2 Ratings

About

In the dynamic landscape of dental practices, staying ahead requires more than just dedication – it demands knowledge, innovation, and strategic partnerships. Welcome to the Practice Pulse, the ultimate resource for practice growth in dental.

Information

  • Creator
    Dr. Aditi Agarwal
  • Years Active
    2024 - 2026
  • Episodes
    44
  • Rating
    Clean
  • Copyright
    © Practice by Numbers 2024
  • Show Website
    Practice Pulse Podcast by PbN