71 episodes

Hello! I'm Amélie, I help ambitious CX managers to take action, get confidence & deliver in the most radical human way ✌️I defy the unsustainable growth frenzy ✨ I craft my content every week around the topics of CX, solopreneur life, being a women in business and mindset!!

People&Digital Amélie Beerens

    • Business

Hello! I'm Amélie, I help ambitious CX managers to take action, get confidence & deliver in the most radical human way ✌️I defy the unsustainable growth frenzy ✨ I craft my content every week around the topics of CX, solopreneur life, being a women in business and mindset!!

    #54 - The Emotional Intelligence codes in Business with Melissa Curran

    #54 - The Emotional Intelligence codes in Business with Melissa Curran

    This week I’m introduced to the concept of emotioneering by Melissa Curran, founder of Modern Mind Group. As a Learning and Performance Consultant, Melissa coaches businesses to drive results through a more emotionally intelligent mindset. We talk about how this natural human response can be challenging for some, but how embracing it has huge positive power – in the workplace and beyond.
    Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here.
    Useful links:
    Sign up for the free CX mini-courseSign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the most radically human way.Download for free the ultimate list of questions to understand your customer!Every week, you’ll find a new episode in your favorite podcast player to feed your thoughts.
    In the meantime, if you want to chat, ask me a question or react to a topic, I’m easy to find on LinkedIn, Instagram & ameliebeerens.com

    • 48 min
    #53 - The Art of Queen: progressive female leadership - with Danielle Macleod

    #53 - The Art of Queen: progressive female leadership - with Danielle Macleod

    It’s time to look at leadership in a different light. Coach and Remarkable Women co-founder Danielle Macleod explains the three different types of leadership we can foster. She talks us through the detrimental – yet common – warrior and victim mindsets, and how we can instead lean into a more positive and progressive queen leadership style.
    Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here.
    Useful links:
    Sign up for the free CX mini-courseSign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the most radically human way.Download for free the ultimate list of questions to understand your customer!Every week, you’ll find a new episode in your favorite podcast player to feed your thoughts.
    In the meantime, if you want to chat, ask me a question or react to a topic, I’m easy to find on LinkedIn, Instagram & ameliebeerens.com

    • 48 min
    #52 - How to sell on social media (without being salesy) with Michael Humblet

    #52 - How to sell on social media (without being salesy) with Michael Humblet

    Selling doesn’t have to be scary. Find out how to make sales work for you – without being pushy and frightening off prospects – by listening to author and speaker Michael Humblet’s experiences. From perseverance when posting on social media to why selling is still so important in a world of abundance, this episode is a must.
    Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here.
    Useful links:
    Sign up for the free CX mini-courseSign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the most radically human way.Download for free the ultimate list of questions to understand your customer!Every week, you’ll find a new episode in your favorite podcast player to feed your thoughts.
    In the meantime, if you want to chat, ask me a question or react to a topic, I’m easy to find on LinkedIn, Instagram & ameliebeerens.com

    • 41 min
    #51 - Focusing on focus: why it's not the digital world that's driving you to distraction

    #51 - Focusing on focus: why it's not the digital world that's driving you to distraction

    Can’t focus?
    Katie Stoddart has your back. In this episode, the coach, keynote speaker and creator of The Focus Bee podcast shares her No. 1 secret to better concentration. And it doesn’t necessarily involve ditching your phone...

    Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here.
    Useful links:
    Sign up for the free CX mini-courseSign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the most radically human way.Download for free the ultimate list of questions to understand your customer!Every week, you’ll find a new episode in your favorite podcast player to feed your thoughts.
    In the meantime, if you want to chat, ask me a question or react to a topic, I’m easy to find on LinkedIn, Instagram & ameliebeerens.com

    • 43 min
    #50 - Cracking the company culture code – with Gabriel Goldberg

    #50 - Cracking the company culture code – with Gabriel Goldberg

    Is company culture just a buzz term? Or a transformative way to boost a business’ success? If you’re on the fence about the topic, this is the podcast episode for you. Listen to Gabriel Goldberg – a former Google employee and the founder of two successful companies – chat about how to crack the company culture code.
    Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here.
    Useful links:
    Sign up for the free CX mini-courseSign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the most radically human way.Download for free the ultimate list of questions to understand your customer!Every week, you’ll find a new episode in your favorite podcast player to feed your thoughts.
    In the meantime, if you want to chat, ask me a question or react to a topic, I’m easy to find on LinkedIn, Instagram & ameliebeerens.com

    • 45 min
    #49 - Customer experience for newbies – with CX education expert Agnese Spona

    #49 - Customer experience for newbies – with CX education expert Agnese Spona

    New to customer experience? Not sure where to get started? CX education expert Agnese Spona joined me on the podcast this week to answer all your questions about kickstarting your journey in an industry that’s predicted to grow up to 20% in the next five years.
    Alternatively, if you’re short on time, I’ve also condensed all the key info into a summarized, quicker-read version right here.
    Useful links:
    Sign up for the free CX mini-courseSign up to my weekly newsletter, the only CX newsletter that helps you to design your career in the most radically human way.Download for free the ultimate list of questions to understand your customer!Every week, you’ll find a new episode in your favorite podcast player to feed your thoughts.
    In the meantime, if you want to chat, ask me a question or react to a topic, I’m easy to find on LinkedIn, Instagram & ameliebeerens.com

    • 48 min

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