Petworking

Peter Kenseth

A podcast focused on Pet Care and Animal Health

  1. FEB 5

    At a Tipping Point: Pet Insurance, Affordability, and the Future of Pet Ownership

    Is the middle class getting priced out of pet ownership? With headlines warning of rising pet debt and skyrocketing veterinary costs, I sat down with Lane Kent, former CEO of Independence Pet Group, to discuss the affordability crisis in pet care and the role pet insurance can play in addressing it. Lane shares why pet insurance adoption remains stuck at 4% despite over 90% of Americans considering pets family members, what's fundamentally broken about current product designs, and why he believes we're approaching a tipping point that could see adoption reach 10% within the next decade. We also discuss the 43% increase in veterinary costs since COVID, how employer-sponsored benefits could drive adoption, the promise of telemedicine and wearable technology, and why the current reimbursement model needs to evolve. Key topics:→ Why buying pet insurance is like buying homeowner's insurance after a fire starts→ The structural flaw of underwriting health insurance as property & casualty→ Signs of change: major insurers entering the market→ Lane's prediction for pet insurance adoption→ The PAWS Act and tax-deductible pet expenses About the Guest:Lane Kent is the former CEO of Independence Pet Group, one of the largest holding companies of pet insurance brands in the United States, encompassing approximately 25 brands including Pumpkin and Pets Best Insurance Services, LLC. About Peter Kenseth & Petworking:Peter Kenseth is the host of the Petworking podcast and Vice President & Partner at Maia Strategy Group, where he leads the Pet Care & Animal Health practice. He is also the founder of the Petworking Angel Fund, which provides financial assistance to families facing economic euthanasia decisions for treatable conditions. 📌 CONNECT WITH USPetworking Newsletter: https://www.linkedin.com/newsletters/petworking-7052038911409160192 Peter Kenseth on LinkedIn: https://www.linkedin.com/in/pkenseth

    47 min
  2. JAN 21

    From Studio Apartment to Nine-Figure Brand: How Spot & Tango is Competing in the Fresh Pet Food Market

    From cooking fresh meals for his dog Jack in a NYC studio apartment to running a nine-figure pet food company, Russell Breuer's entrepreneurial journey is one for the books. In this episode, the CEO & Founder of Spot & Tango joins Peter Kenseth to discuss how his company is disrupting the fresh pet food market by making minimally processed nutrition affordable and accessible. With industry giants like Hill's, Royal Canin, and Blue Buffalo all piling into the fresh food space, Russell explains how Spot & Tango carved out a unique position through their proprietary "fresh dry" process—delivering the benefits of fresh frozen at 30-40% lower cost. We cover: The origin story behind Spot & Tango and UnKibbleWhy Russell made the contrarian decision to build his own factoryHow they've maintained prices despite industry-wide inflationThe difference between freeze-dried, air-dried, and dehydrated pet foodPup Gum: rethinking dental care for dogsThe future of personalization in pet nutritionWhat it really takes to scale a startup through a pandemicWhether you're a pet parent curious about fresh food options, an entrepreneur navigating the pet industry, or just love a good founder story, this conversation delivers. 🔗 Learn more about Spot & Tango: spotandtango.com🔗 Check out Pup Gum: pupgum.com — Petworking is hosted by Peter Kenseth, VP & Partner at Maia Strategy Group, covering the people, brands, and trends shaping the future of pet care and animal health. #PetFood #FreshPetFood #Entrepreneurship #PetIndustry #DogFood #Petworking

    43 min
  3. 10/01/2025

    Bridging a Gap in Pet Healthcare: PetCentric Health and Subscription Care Plans

    Rising veterinary costs are forcing families into impossible choices—and it's not just hurting pets. Veterinarians face mounting moral distress when they know they could help an animal, but financial barriers prevent proper care. This crisis contributes to the veterinary profession's alarmingly high suicide rate. In this episode, I sit down with Heather Schmid Moore, CEO and founder of PetCentric Health, to explore an innovative solution: subscription-based veterinary care plans for independent practices. What We Discuss: Why 70% of families can't afford a $400 unexpected expense—and how that translates to delayed or avoided veterinary careThe problems with traditional a la carte veterinary pricing and why pet insurance alone isn't enoughHow PetCentric Health's subscription model works: combining preventive care with flexible spending for sick visits and minor issuesWhy subscription plans allow pet owners to access more care on day one than they've paid in—and how this benefits both families and veterinariansThe role of subscription plans alongside pet insurance, telehealth, and emergency assistance funds like the Petworking Angel FundReal data on how subscription models improve compliance, reduce veterinary stress, and catch health problems earlier Key Takeaways: The way we've paid for veterinary care for the past 50 years isn't working anymore. Pet owners want bundled, predictable pricing—not line-item bills that create sticker shock. Subscription care plans address the gap between routine wellness and major medical emergencies, covering the primary care needs that often get delayed or skipped entirely. For veterinarians, these plans reduce the pressure to discount services, improve cash flow, and allow them to focus on medicine rather than difficult financial conversations. For pet owners, monthly subscriptions eliminate the barrier of walking in the door, encouraging the regular visits that lead to early detection and better outcomes. About Our Guest: Heather Schmid Moore is the CEO and founder of PetCentric Health, which currently supports nearly 40 veterinary hospitals across 10 states. Her company helps independent practices build customized subscription care plans that work for their specific client base and clinical focus. Resources Mentioned: Pet Centric Health: petcentrichealth.comPetworking Angel Fund (November cocktail party launch - details coming soon)ASPCA Poison Control (included with Pet Centric subscriptions) About Petworking: Petworking explores innovations in pet health, nutrition, and care through conversations with industry leaders. Recent episodes have focused on improving access to veterinary care and preventing economic euthanasia—the heartbreaking reality of pets being euthanized or surrendered solely due to cost. Timestamps:0:00 - Introduction: Why access to care matters3:38 - The hidden crisis in veterinary medicine7:12 - Why the a la carte payment model is broken12:27 - How Pet Centric Health's subscription model works22:56 - Can you really use your subscription on day one?31:19 - Unlimited visits vs. flexible spending: what works?35:02 - Partnerships: insurance, telehealth, and poison control40:44 - Impact on economic euthanasia and veterinary burnout45:41 - Update on the Petworking Angel Fund Subscribe to Petworking for more conversations about innovations in pet health and care. Questions? Comments? Share your thoughts below—especially if you're a veterinarian considering subscription models or a pet owner with experience using these plans.

    47 min
  4. 08/14/2025

    Tee Off to Save Lives: The Petworking Angel Fund Open, in Partnership with the Rescue Spot Foundation

    500,000 pets are euthanized annually in the US not because they're sick, but because families can't afford care. That number doesn't even include surrenders.In this episode, Peter welcomes back Nicole Patrick, founder and CEO of Rescue Spot, to introduce our 501c3 partner for the Petworking Angel Fund - The Rescue Spot Foundation. Together, they discuss the heartbreaking reality of economic euthanasia and how we're working to keep families together.🎯 KEY TOPICS:- Economic euthanasia crisis: 500,000+ pets affected annually- Why only 4% of pet owners have insurance- Veterinary costs rising 2-3x faster than inflation- How economic euthanasia contributes to vet burnout & suicide rates- The Rescue Spot Foundation partnership details- Solutions: pet insurance, CareCredit, All Pet Card options⛳ PETWORKING ANGEL FUND OPEN:📅 September 22, 2025📍 Vermont National Country Club (Jack Nicklaus designed)🍂 Peak fall foliage season in Vermont🎯 100% of proceeds support the Angel Fund💰 $250/person or $900/team registration🔗 REGISTER: bit.ly/AngelFundOpen💡 BOTTOM LINE: If you've ever faced an unexpected vet bill and had family help or good credit to get through it, this fund provides that same "angel hand" to families who need it most.🎪 WHAT TO EXPECT AT THE TOURNAMENT:- Adoptable pets on-site- Four-person scramble format (all skill levels welcome)- Lunch, dinner buffet & open bar included- Beautiful Vermont fall weekend getaway opportunityThis isn't about replacing responsible pet ownership or pet insurance - it's about creating a safety net for crisis situations. Because no family should have to choose between financial ruin and losing a beloved pet.👥 SPONSORS ALREADY COMMITTED:Roo, Volition Veterinary, Fera Pet Organics, Heritage Ford🏥 VET CLINICS & SHELTERS: Interested in partnering with the Angel Fund? Reach out - we want to be a resource for you.📢 SHARE THIS: Help spread awareness about economic euthanasia and solutions like pet insurance. Tag someone who needs to hear this message.🎙️ ABOUT PETWORKING:Your source for insights into pet care, animal health, and industry trends. Hosted by Peter Kenseth, VP & Partner at Maia Strategy Group.LinkedIn: https://bit.ly/PetworkingPKNewsletter: https://bit.ly/Petworking

    40 min
  5. 07/30/2025

    Darwin's Cats: The Genomic Study That Finally Treats Cats Like Cats

    🐱 Why are cats still a "medical black box" in 2025? In this groundbreaking episode, Petworking host and founder, Peter Kenseth, sits down with Dr. Elinor Karlsson (Broad Institute/UMass Medical School) and Dr. Jennifer Radosevich (@Hill's Pet Nutrition) to discuss Darwin's Cats—the first large-scale feline genomic study that's revolutionizing how we understand cat health.In this episode, they explore: Why 60% of cats have never been to a vet (and how that's created a knowledge crisis)The heartbreaking story that sparked a scientific revolutionHow collecting fur (not stressful cheek swabs!) is making cat DNA research possibleHill's development of cat-specific wearables that track jumping (not walking!)The open-source approach that could accelerate feline health breakthroughsWhat Darwin's Cats means for the future of personalized cat nutrition and medicineWith nearly 15,000 cats already enrolled, this initiative represents the most comprehensive effort to understand feline genetics ever undertaken. Learn how your cat can contribute to groundbreaking research that could transform veterinary medicine.🔬 Get Involved: Visit darwinsark.org to enroll your cat (survey is free, genetic testing is $150)📱 Connect with Petworking:LinkedIn: https://bit.ly/PetworkingPKNewsletter: https://bit.ly/Petworking#DarwinsCats #FelineHealth #CatGenetics #PetInnovation #VeterinaryMedicine #CatResearch #Petworking #YearOfTheCat #HillsPetNutrition #BroadInstitute

    48 min
  6. 07/10/2025

    Addressing Veterinary Burnout and Economic Euthanasia: Roo's Growth and the Launch of the Petworking Angel Fund

    In this episode, we reconnect with Jeffrey Bishop-Hill, SVP of Marketplace at Roo, to discuss the company's remarkable growth and expansion across the veterinary relief marketplace. With 5,000 veterinarians working shifts through their platform last year, Roo is addressing critical staffing shortages while providing flexible work options that help combat veterinary burnout. We explore how the veterinary industry is evolving, including trends in practice consolidation, changing client behaviors, and the ongoing challenges of veterinary staffing. Jeff shares insights into how veterinarians are using relief platforms - from busy moms keeping their licenses active to full-time relief workers finding their perfect practice match. The conversation takes a deeper turn as we discuss one of veterinary medicine's most heartbreaking challenges: economic euthanasia. With 500,000 pets euthanized annually not because they're sick, but because families can't afford treatment, we explore how this crisis contributes to veterinary burnout and affects the entire pet care ecosystem. 🚨 BIG ANNOUNCEMENT: Introducing the Petworking Angel Fund! We're launching a new initiative to prevent economic euthanasia by providing funding for treatable medical conditions when families can't afford care. The fund launches with our inaugural charity golf tournament - the Petworking Angel Fund Open on September 22nd, 2025, at Vermont National Country Club in Burlington, Vermont. Key Topics Covered: Roo's expansion to all major US markets by end of 2025How veterinary relief work is evolving beyond traditional modelsThe reality of economic euthanasia affecting 500,000 pets annuallyWhy only 4% pet insurance adoption creates healthcare access issuesHow veterinary burnout connects to impossible financial decisionsLaunching the Petworking Angel Fund to save lives About Our Guests:Jeffrey Bishop-Hill is SVP of Marketplace at Roo, the leading platform connecting veterinarians and veterinary technicians with hospitals needing relief staffing. Get Involved:🏌️ Register for the Angel Fund Open: bit.ly/angelfundopen💼 Explore sponsorship opportunities: https://maiastrategy.com/angel-fund-open/#📧 Contact us about Angel Fund partnerships Connect with Roo:Website: roovet.comCareers: Visit roovet.com and scroll to careers section Chapters:00:00 - Introduction & Roo's Growth03:41 - Geographic Expansion & New Markets08:19 - Veterinary Staffing Trends & Client Behavior11:35 - How Veterinarians Use Relief Platforms16:22 - Economic Trends in Veterinary Medicine21:29 - Pet Insurance & Preventive Care Crisis24:15 - Economic Euthanasia Statistics26:58 - ANNOUNCING: The Petworking Angel Fund29:22 - Angel Fund Open Golf Tournament Details32:46 - Why This Matters to the Industry36:01 - How to Get Involved #VeterinaryMedicine #PetCare #AnimalWelfare #VeterinaryBurnout #PetInsurance #EconomicEuthanasia #CharityGolfTournament #AngelFund #Roo #Petworking Support the Angel Fund and help us save lives - one swing at a time! ⛳🐾

    40 min
5
out of 5
2 Ratings

About

A podcast focused on Pet Care and Animal Health