Struggling with a sluggish Windows 11 laptop or curious about the latest accessibility tech? Steven Scott and Shaun Preece explore remote troubleshooting, the slowdown mystery, and brand-new partnerships from Be My Eyes with BT, EE, Tesco, and Sony. Plus, a look at Dot Lumen’s AI-powered mobility glasses, Apple TV’s rebrand, and why Shaun is side-eyeing his Apple Watch upgrade. In this episode of Double Tap, Shaun returns from his brief, tissue-filled hiatus to join Steven for a lively dive into both tech challenges and accessibility wins. The duo unpack: A real-world Windows 11 performance headache, from bloatware removal to NVDA remote troubleshooting How Be My Eyes is transforming customer support with BT, EE, Tesco in-store pilots, and Sony product support Dot Lumen’s AI-driven glasses and what they could mean for blind mobility worldwide Apple’s quiet rebrand of Apple TV+, the end of the Clips app, and speculation on future hardware Steven’s decision to swap his Series 11 for the louder, more capable Apple Watch Ultra 3From remote PC control tips to reflections on the future of accessible shopping and navigation, this episode blends practical advice with personal tech trials. Relevant Links Be My Eyes: https://www.bemyeyes.com Dot Lumen: https://www.dotlumen.com NVDA Remote: https://www.nvaccess.org Remote Incident Manager: https://www.perkinsaccess.org/rim Apple Accessibility: https://www.apple.com/accessibility Find Double Tap online: YouTube, Double Tap Website --- Follow on: YouTube: https://www.doubletaponair.com/youtube X (formerly Twitter): https://www.doubletaponair.com/x Instagram: https://www.doubletaponair.com/instagram TikTok: https://www.doubletaponair.com/tiktok Threads: https://www.doubletaponair.com/threads Facebook: https://www.doubletaponair.com/facebook LinkedIn: https://www.doubletaponair.com/linkedin Subscribe to the Podcast: Apple: https://www.doubletaponair.com/apple Spotify: https://www.doubletaponair.com/spotify RSS: https://www.doubletaponair.com/podcast iHeadRadio: https://www.doubletaponair.com/iheart About Double Tap Hosted by the insightful duo, Steven Scott and Shaun Preece, Double Tap is a treasure trove of information for anyone who's blind or partially sighted and has a passion for tech. Steven and Shaun not only demystify tech, but they also regularly feature interviews and welcome guests from the community, fostering an interactive and engaging environment. Tune in every day of the week, and you'll discover how technology can seamlessly integrate into your life, enhancing daily tasks and experiences, even if your sight is limited. "Double Tap" is a registered trademark of Double Tap Productions Inc. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.