Planning & Beyond® - Where financial planning meets human understanding

Ashley Quamme

Planning & Beyond® is for financial advisors who want to go beyond the numbers and build deeper, more trusted client relationships. Hosted by Ashley Quamme, a licensed therapist and financial behavior specialist, this podcast helps advisors better understand the psychology, emotions, and behaviors that shape client conversations. Each episode offers practical strategies you can apply in discovery meetings, prospect conversations, difficult money discussions, and major life transition planning. Through conversations with experts in behavioral finance, financial psychology, and financial therapy, Ashley explores how advisors can strengthen communication, navigate emotional moments, build trust, and support clients with more confidence. If you want to improve the way you connect with clients, ask better questions, and bring more empathy and clarity into your planning process, Planning & Beyond® will help you sharpen the human side of your advisory work. Topics include: Mastering discovery and prospect meetingsNavigating difficult money conversationsUnderstanding client psychologyBuilding trust and deepening client relationshipsManaging emotional client situationsImproving advisor-client communicationApplying behavioral finance strategiesSupporting clients through life transitions New episodes release weekly. Subscribe for practical conversations on the human side of financial planning. Learn more at Beyond the Plan.

  1. 6d ago

    62. AI and Client Connection with Gabe Caldwell

    Text us to share what you found helpful! What if AI helped advisors become more human, not less? In this episode of Planning & Beyond®, Ashley talks with Gabe Caldwell, co-founder of Quin, about how technology can help financial advisors get time, energy, and attention back. Gabe explains that the best use of AI is not simply writing LinkedIn posts or brainstorming ideas. For advisors, the bigger opportunity is using AI to handle the routine work that often eats up the week: meeting prep, notes, follow-up emails, CRM updates, scheduling, and client communication. Ashley and Gabe discuss the reality that many advisors are spending about 22 hours a week on admin work, and what changes when some of that load comes off their plate. Gabe shares how reducing admin work can help advisors sleep better, feel less rushed, show up with more energy, and be more present in client meetings. They also talk about the concerns many advisors have around AI, including control, compliance, privacy, and whether technology could weaken the client relationship. Gabe explains why good AI tools should keep the advisor involved, especially when client communication is being drafted or sent. Episode Highlights: How Gabe’s earlier business experiences shaped the creation of QuinWhy AI should help advisors get time back, not just do more workHow admin tasks affect advisor presence and client relationshipsWhy reducing mental load can improve how advisors show up in meetingsCommon concerns about AI, control, compliance, and client trustWhy human review still matters when using AI toolsHow advisors can use technology to support the work they actually enjoyThis conversation is especially useful for advisors who want to use AI thoughtfully, reduce routine admin work, and create more space for the human side of financial planning. RESOURCES AND GUEST INFORMATION Gabe Caldwell is co-founder of Quin, an AI assistant for financial advisors and other relationship professionals. Quin helps with routine work such as meeting prep, note capture, email drafts, CRM updates, scheduling, and client communication through tools like SMS, email, voice, Slack, and Teams. Advisors using Quin save 5 to 15 hours per week by offloading routine admin work. Gabe is also a co-founder of Plain Sight Ventures, where he and his team have built and scaled multiple software companies to millions of users over the past 10 years. His work focuses on helping professionals automate the tasks that slow them down so they can spend more time on relationships. Connect with Gabe Caldwell: LinkedIn: https://www.linkedin.com/in/gabecaldwell/Website: https://www.heyquin.io/ Sign up for a 2-week free trial of Quin: https://www.heyquin.io/app/signupConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

  2. Aug 31

    Ask Ashley: "What Should I Do When a Couple is Fighting About Money?"

    Text us to share what you found helpful! Couples fighting about money can derail a meeting fast, but Ashley Quamme shows why the real skill is not choosing sides - it’s knowing how to steer the conversation without losing trust. If you advise couples or families, this episode gives you a practical way to handle tension, interrupt conflict, and keep control of the room. Ashley breaks down the three questions hidden inside every money disagreement: how to stay in charge, how to protect the relationship with both clients, and whether this is even part of your job. She explains why financial advisors should shift from content to process, so instead of getting stuck on the boat, the retirement date, or the credit card bill, you can focus on what’s actually happening between the two people in front of you. You’ll discover:   How to move a couple from “who’s right” to “what’s going on here”Why interrupting can be a strength, not a mistakeThe exact kind of expectation-setting that helps clients handle conflict before it startsHow to make the covert overt by naming tension in a way that builds trustThe difference between validating a client and agreeing with them  If you are an advisor and you have a question you'd like Ashley to tackle, feel free to send them to: hello@beyondthefp.com

    Ask Ashley: "What Should I Do When a Couple is Fighting About Money?"

  3. Aug 27

    61. Recognizing and Preventing Misconduct in Financial Advisory with Dr. Moira Somers

    Text us to share what you found helpful! Good advisors can still find themselves in difficult ethical situations, especially when they are under pressure, early in their careers, or trying hard to help a client. In this episode, Ashley talks with Dr. Moira Somers, a clinical consultant and researcher focused on misconduct in financial advising. Together, they look at why misconduct happens, how it can show up in different forms, and why it is not always driven by bad intentions. Moira shares what her research has shown about the gray areas advisors may face, especially early-career professionals who are still learning how to manage client expectations, firm pressure, professional boundaries, and stress. She also explains how the desire to be helpful can sometimes blur ethical lines, and why advisors need support before small compromises become bigger problems. Episode Highlights: What misconduct means in financial advisingThe different ways misconduct can show upWhy early-career advisors may be more at risk for ethical mistakesHow stress and burnout can affect decision-makingWhy professional boundaries matterHow firm culture can support or weaken ethical behaviorWhat advisors and firms can do to create better support systemsThis conversation is especially useful for financial advisors who want to do right by their clients, understand the gray areas of ethical decision-making, and stay prepared for the pressure that can come with the work. RESOURCES AND GUEST INFORMATION Dr. Moira Somers is a psychologist, consultant and family enterprise advisor. She specializes in the psychology of money and in the many ways it influences people's decision-making, relationships and well-being. Her clients include individuals, family businesses, financial firms and community agencies. In her consulting practice, Dr. Somers trains advisors on matters pertaining to the personal side of money. Her teaching and research interests include broader design and structural issues affecting investing, financial follow-through and equitable access to capital.Although Canada is her home, her client base is international. She is the Chair of the Family Advisor Relationships Domain for the Ultra High Net Worth Institute, and a faculty member at the Financial Transitionist® Institute. Connect with Dr. Moira Somers: Website: https://moneymindandmeaning.com/ Book (coming ​out ​on ​9/8/2026):The Fault Lines Of Finance: Understanding And Preventing Financial MisconductConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

  4. Aug 20

    60. How Our Financial Beliefs Evolved and What They Mean for You with Dr. Joseph S. Moore

    Text us to share what you found helpful! In this episode of Planning & Beyond®, Ashley talks with Dr. Joseph S. Moore, historian and author of How to Get Rich in American History, about how American financial advice has changed over the last 300 years and what those changes can teach us today. Joseph shares how his own money wake-up call came during the 2008 financial crisis, when he realized he had followed common advice without fully understanding the risk behind it. That experience led him to study what Americans have been told to do with money over time, what actually worked, what did not, and why financial advice keeps changing as the economy changes. They also discuss why marriage has historically been one of the most important financial decisions a person can make, how joint accounts can create more transparency and trust, and why simple money systems often work better than complicated budgets. Ashley and Joseph also discuss: How American financial advice has changed over the last 300 yearsWhy familiar advice like “renting is throwing money away” can be incompleteWhat the “latte factor” gets right and where it falls shortWhy building wealth is not only about cutting small expensesHow marriage shapes financial outcomesWhy joint accounts can support trust and transparency in relationshipsA simpler way to think about budgeting and money managementRESOURCES AND GUEST INFORMATION Dr. Joseph S. Moore is a historian and author of the national bestselling book, How to Get Rich in American History: 300 Years of Financial Advice that Worked (& Didn't), where he chronicles all the wise (and weird) things Americans tried to do to get ahead for three centuries. He is also an investor, who went from a modest professor's salary to funding a tech startup, buying land on the moon, founding a cryptocurrency, and owning dozens of investment properties. He achieved financial independence in his mid-40s, and lives outside of Atlanta, Georgia. His other writings have appeared in The New York Times, MarketWatch, Fast Company, and Oxford University Press. Connect with Dr. Joseph S. Moore: Substack Website: https://www.josephmoorebooks.com/ All Social Handles: @josephmoorebooks LinkedIn: https://www.linkedin.com/in/joseph-moore-author/ Connect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

  5. Aug 13

    59. The Power of Listening: How Mindfulness Can Transform Your Financial Practice with George Kinder

    Text us to share what you found helpful! What would change if financial planning started with listening, not numbers? In this episode, Ashley welcomes George Kinder, founder of the Kinder Institute of Life Planning and author of The Three Domains of Freedom, for a conversation about presence, purpose, and the deeper responsibility of financial advisors. George talks through the three domains of freedom: each moment is yours, your life is yours, and civilization is yours. He explains why mindfulness is not just a personal practice, but a skill that can help advisors listen more fully, show up with greater authenticity, and create a space where clients feel safe enough to share what they really want. The conversation also moves beyond the individual client relationship and into the wider role advisors can play in creating a more trustworthy and human financial system. Ashley and George also discuss: Why presence matters in financial planningHow mindfulness can help advisors listen more deeplyWhy clients need to feel safe, heard, and supportedHow life planning helps clients move toward the life they truly wantWhy advisors need to know themselves before guiding clientsWhat it means to bring fiduciary responsibility into more areas of life and businessHow financial advisors can take their influence seriously, with clients and beyondThis conversation is especially useful for advisors who want to bring more depth, presence, and humanity into their work.RESOURCES AND GUEST INFORMATION George Kinder is a renowned financial philosopher, entrepreneur, trainer, and designer of relationship- and leadership-based programming, George Kinder is known in the financial industry as the Father of Life Planning. The Harvard graduate has been at the forefront of the financial services industry for decades, spearheading the financial life planning movement that identifies clients’ dreams of freedom and then delivers them with entrepreneurial energy. He founded the Kinder Institute of Life Planning in 2003 after 30 years as a practicing financial planner and tax advisor. Kinder now leads a Fiduciary In All Things (FIAT) movement for corporations and society through his global, London-based startup, The Moules. The Moules launched in 2025 to engage whole companies in the utilization of deep listening skills and fiduciary engagement to bring as much energy to businesses as life planning brings to advisers and their clients, leading to more productive, collaborative, happier, and profitable workplaces. Connect with George Kinder: Websites: https://www.georgekinder.com/ + https://www.kinderinstitute.com/ + https://www.themoules.net/ + https://www.fiduciaryinallthings.com/ Book: The Three Domains of FreedomConnect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

  6. Aug 6

    58. Facilitating Wealth Conversations Between Parents and Children with Kevin Janiec

    Text us to share what you found helpful! What happens when parents want to help their adult children financially, but no one knows how to start the conversation? In this episode of Planning & Beyond®, Ashley talks with Kevin Janiec, CFP®, MBA, Partner & Wealth Advisor at Financial Coach & New Wealth Project, about how advisors can help families talk through wealth, values, and legacy across generations. Kevin works with retirees who are thinking about how and when to share wealth with their children, as well as mid-career professionals who may be receiving gifts or preparing for a future inheritance. In those conversations, money is rarely just about money. It often brings up pride, uncertainty, responsibility, family values, and the desire to help without enabling. Ashley and Kevin discuss the questions he uses to help families move into these conversations with more clarity and care. They talk about how advisors can help clients name the values they want to pass down, celebrate what they are proud of, explore what support could make a meaningful difference, and create next steps that feel intentional instead of awkward. Episode Highlights: How advisors can help families talk about wealth across generationsWhy retirees may hesitate to gift money earlierHow adult children can receive support while still making their own choicesThe emotions that can come up around family giving, inheritance, and legacyFive questions Kevin uses to guide values-based wealth conversationsWhy advisors need to be thoughtful when bringing multiple generations togetherHow small, intentional gifts can create meaningful change for a familyRESOURCES AND GUEST INFORMATION About the Guest Kevin Janiec, CFP®, MBA, is a Partner & Wealth Advisor at Financial Coach & New Wealth Project. He helps retirees and mid-career professionals make thoughtful financial decisions around retirement, family giving, wealth transfer, and values-based planning. Kevin’s work often brings him into conversations between generations, where he helps families think through how to share financial resources, preserve important values, and make choices that support both today’s needs and tomorrow’s legacy. Connect with Kevin Janiec: Website (Retirement​): https://www.financialcoachgroup.com/  Website (Mid ​Career ​Professional): https://www.thenewwealthproject.com/ Website (Personal Blog): https://janiecreflection.com/   LinkedIn: https://www.linkedin.com/in/kevin-janiec-cfp%C2%AE-mba-9b127a32/ Connect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

  7. Jul 30

    57. Crafting Relatable Conversations to Attract Ideal Clients with Derrick Kinney

    Text us to share what you found helpful! What do you say when someone asks, “So, what do you do?” For many financial advisors, that simple question can turn into a missed opportunity. In this episode, Derrick Kinney, bestselling author and founder of Success for Advisors, joins Ashley to talk about how advisors can explain their work in a way that feels clear, natural, and relevant. Derrick walks through his “you know how” framework, a simple way to start conversations by naming a problem the other person already recognizes. Instead of leading with “I’m a financial advisor” and watching people tune out, Derrick shows advisors how to speak to the real worries their clients and prospects are carrying. Ashley and Derrick also talk about why advisors often rely too heavily on titles, credentials, and services when prospects are really listening for one thing: do you understand the problem I need help solving? Derrick explains how clearer language, a slower pace, intentional pauses, eye contact, and body language can help advisors sound more caring, confident, and trustworthy. Episode Highlights: How to use the “you know how” framework in everyday conversationsWhy “I’m a financial advisor” often does not say enoughHow to identify the real problems your best clients came to you to solveWhy simple language works better than polished industry languageHow tone, pauses, and body language shape trustHow to talk about your work without making the conversation feel forcedWhy the right words can open the door to stronger prospect conversationsRESOURCES AND GUEST INFORMATION About the Guest Derrick Kinney is a bestselling author and founder of Success for Advisors, where he helps financial advisors communicate more clearly, attract ideal clients, and grow through better conversations. His work focuses on helping advisors explain the problems they solve in simple, relatable language so prospects can quickly understand their value. Connect with Derrick Kinney: Website: https://www.successforadvisors.com/ LinkedIn: https://www.linkedin.com/in/derrickkinney Instagram: https://www.instagram.com/derrickkinney/?hl=en Connect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

  8. Jul 23

    56. The Missing Piece in Wealth Planning: Beneficiary Education with Torri Hawley

    Text us to share what you found helpful! Welcome back to Planning & Beyond®. Today Ashley sits down with Torri Hawley, Chief Learning Officer for Tamarind Learning, about the role financial advisors can play in family wealth education. Torri brings both professional and personal experience to this conversation. She is a seventh-generation member of an enterprising family, and she has seen firsthand what helps rising generation clients feel included, respected, and prepared, and what makes them shut down. Ashley and Torri talk about what advisors often miss when working with younger family members and downstream clients. Torri explains why family wealth education needs more than a vague promise to “educate.” It needs a clear on-ramp, defined topics, structure, activities, and a real understanding of what clients actually need at their stage of life. In this episode, Ashley and Torri also discuss: How advisors can build trust with rising generation clientsWhy younger family members should be treated as future clients, not side conversationsWhat family wealth education looks like when it is done wellWhy generic education libraries and slide decks often miss the markHow to shape education around a client’s interests, life stage, and confidence levelWhy psychological safety matters when talking about wealth, inheritance, and family rolesHow advisors can support family wealth education while staying in their laneThis conversation is especially useful for advisors who work with families, business owners, inheritors, or rising generation clients and want to approach wealth education with more care, structure, and intention. RESOURCES AND GUEST INFORMATION About the Guest Torri Hawley, CFWA, CFBA is the Chief Learning Officer for Tamarind Learning in the U.S. and has a decade of experience working with enterprising families. She is also a seventh-generation member of an enterprising family that owns a 150-year-old operating company. From an early age, Torri was empowered to take an active role in governance, helping form a family council and championing next-gen education and engagement. She now serves on her family office and operating company boards. Torri is passionate about helping next-generation family members build confidence and credibility through education, empowerment, and practical learning. Connect with Torri Hawley: Website: https://tamarindlearning.com/ LinkedIn: https://www.linkedin.com/in/torri-hawley/ Connect with Host Ashley Quamme: Podcast Website: https://www.planningandbeyond.comLinkedIn: https://www.linkedin.com/in/ashley-quammeBeyond the Plan®: https://www.beyondthefp.comMonthly Newsletter: https://www.beyondthefp.com

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5
out of 5
45 Ratings

About

Planning & Beyond® is for financial advisors who want to go beyond the numbers and build deeper, more trusted client relationships. Hosted by Ashley Quamme, a licensed therapist and financial behavior specialist, this podcast helps advisors better understand the psychology, emotions, and behaviors that shape client conversations. Each episode offers practical strategies you can apply in discovery meetings, prospect conversations, difficult money discussions, and major life transition planning. Through conversations with experts in behavioral finance, financial psychology, and financial therapy, Ashley explores how advisors can strengthen communication, navigate emotional moments, build trust, and support clients with more confidence. If you want to improve the way you connect with clients, ask better questions, and bring more empathy and clarity into your planning process, Planning & Beyond® will help you sharpen the human side of your advisory work. Topics include: Mastering discovery and prospect meetingsNavigating difficult money conversationsUnderstanding client psychologyBuilding trust and deepening client relationshipsManaging emotional client situationsImproving advisor-client communicationApplying behavioral finance strategiesSupporting clients through life transitions New episodes release weekly. Subscribe for practical conversations on the human side of financial planning. Learn more at Beyond the Plan.

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