Powered By Data

MedPro Systems

Join MedPro Systems industry veterans and subject matter experts as they dive into the new and evolving trends and regulations impacting the Life Sciences industry.

Episodes

  1. Jun 24

    Building a Modern Tech Stack

    In Episode 5 of Powered by Data, "Building a Modern Tech Stack," Scott McLean, Dan Loeffler and Christine Demetillo unpack how Life Sciences companies are building those ecosystems today. The conversation moves through the four core layers of the stack (data foundation, engagement, operational and compliance), explores why CRM works best as a system of engagement rather than a system of record and makes the case for capturing data broadly while mastering only what matters to the business. Along the way, the panel digs into the realities of stale license data, the limits of a single source of truth and how empowering field teams with compliant freedom drives both commercial growth and operational maturity. Time Stamps 00:00 - Intro and Welcome 01:29 - Framing the Life Sciences Tech Stack 03:48 - The Engagement Layer: CRM and the Shift for Emerging Biotechs 07:24 -CRM Misconceptions and Territory Blind Spots 11:09 -Breaking Down Data Silos and the Limits of a Single Source 16:07 - Reverse Mastering: Capture Broadly, Master What Matters 18:47 - Lessons from IBM Watson on Why More Data Wins 21:55 -The Operational Layer: License Currency and Distribution Realities 26:51 - Best Practices for Maintaining Clean, Fresh Data 33:46 - Starting With Compliance First and Empowering Field Teams 40:00 - Measuring ROI Across Integrations, MDM and Compliance 44:31 - Closing Thoughts Connect with our Presenters Scott McLean Executive Director, Sales linkedin.com/in/ScottMMcLean Dan Loeffler Vice President, Product Development linkedin.com/in/danloeffler Christine Demetillo Product Specialist and ESG Subject Matter Expert linkedin.com/in/mary-christine-demetillo About MedPro Systems We help Life Sciences and Healthcare companies drive better health outcomes by navigating complexity throughout their compliance and commercial operations. With tailored data, solutions and service, our nimble, dedicated team of industry veterans simplify every step of the journey, helping our customers move forward with confidence and precision. Learn More about MedPro Systems: MedProSystems.com

    45 min

  2. Jun 11

    The Importance of Good Data

    In Episode 4, Scott McLean, Christina List, Tenille Goodman and Kevin O'Rourke discuss the role data quality plays in successful transparency reporting programs. The conversation explores where data quality issues typically begin, why reporting challenges often originate long before reports are submitted and how organizations can improve accountability across the people, processes and systems involved in data collection. From attendee data and vendor master records to cross-functional ownership and pre-commercial planning, the group shares practical examples of common reporting challenges and discusses what organizations can do to build stronger processes before issues surface. The discussion also highlights an important theme: transparency reporting is not owned by compliance alone. Strong reporting outcomes depend on collaboration across the business and a shared commitment to data quality from the point of data entry through final submission. We hope you enjoy! 00:00 - Introduction 01:04 - Where Data Quality Issues Begin 05:23 - Why Transparency Reporting Cannot Be Owned by Compliance Alone 07:36 - Data Generators, Data Consumers and Organizational Accountability 15:13 - Common Data Quality Challenges 17:52 - Attendee Data, Vendor Records and Manual Entry Risks 25:49 - Building Better Processes and Controls 28:34 - Attestations, Accountability and Cross-Functional Ownership 33:05 - Preparing for Transparency Reporting Before Commercialization 37:03 - Global Reporting Considerations and Closing Thoughts Connect with Our Speakers Scott McLean Executive Director, Sales https://www.linkedin.com/in/scottmmclean/ Christina List Director — Global Regulations and Report Development https://www.linkedin.com/in/cristina-list/ Tenille Goodman Compliance Advisor https://www.linkedin.com/in/tenille-goodman-ab39222/ Kevin O'Rourke Senior Account Executive[RF2.1] https://www.linkedin.com/in/kevin-o-rourke92/ About MedPro Systems We help Life Sciences and Healthcare companies drive better health outcomes by navigating complexity throughout their compliance and commercial operations. With tailored data, solutions and service, our nimble, dedicated team of industry veterans simplify every step of the journey, helping our customers move forward with confidence and precision. Learn More about MedPro Systems: MedProSystems.com

    43 min

  3. May 27

    Doing Well by Doing Good: Quality, ESG and Exceeding Expectations

    Welcome back to Powered by Data. In our third episode, "Doing Well by Doing Good: Quality, ESG and Exceeding Expectations," join Christine Demetillo and Lisa Fontana as they share an inside look at MedPro's quality and sustainability journey. From pursuing four certification frameworks simultaneously (ISO 9001, ISO 27001, SOC 2 and the NIST Cybersecurity Framework) to navigating the alphabet soup of ESG reporting (CDP, EcoVadis, SBTi and more), the conversation explores why these initiatives have shifted from competitive differentiators to baseline expectations, how much overlap actually exists between quality and ESG and why most organizations are closer to being ready than they realize. We hope you enjoy! Time Stamps:  00:00 - Intro 01:01 - Why Quality and Sustainability Matter Now 04:58 - A Brief History of MedPro 06:36 -Formalizing Quality at Scale 08:01 - The Rise of ISO and SOC 2 Expectations 08:39 - Quality Frameworks 101 10:35 - Why Pursue Four Frameworks Simultaneously 12:16 - Behind the Scenes of an Audit 13:30 - Pivoting to Sustainability 14:32 - Defining Sustainability and ESG 16:18 - ESG Frameworks Explained 17:53 - Why ESG Accelerated So Quickly 19:06 - Is It Worth the Effort? 21:23 - The Benefits of Certifications in Action 23:39 - Working with an Audit Partner Year Over Year 25:15 - Where Quality and ESG Overlap 26:00 - Sustainability Milestones and RECs Explained 28:31 - Lightning Round 31:53 - Closing Thoughts Connect with our Presenters Christine Demetillo Product Specialist and ESG Subject Matter Expert linkedin.com/in/mary-christine-demetillo/ Lisa Fontana Director of Quality and Compliance linkedin.com/in/elizabeth-lisa-fontana/ About MedPro Systems We help Life Sciences and Healthcare companies drive better health outcomes by navigating complexity throughout their compliance and commercial operations. With tailored data, solutions and service, our nimble, dedicated team of industry veterans simplify every step of the journey, helping our customers move forward with confidence and precision. Learn More about MedPro Systems: MedProSystems.com

    33 min

  4. Apr 22

    Global Transparency

    Welcome back to Powered by Data. In our second episode, "Global Transparency Reporting," join MedPro Systems' panel, Scott McLean, Cristina List, Tenille Goodman and Jared Esposito, as they explore the increasingly complex world of global transparency reporting. From the misconception of U.S. Federal Open Payments (Sunshine Act) as a global standard to the nuanced requirements across Europe, Latin America and beyond, the conversation dives into where organizations struggle, how data privacy reshapes reporting and why the smartest path forward is starting with one country at a time and scaling success. We hope you enjoy! Time Stamps: 00:00 - Intro 01:03 - The U.S. as a Perceived Global Standard 04:45 - When Do Global Reporting Obligations Begin? 05:24 - Transparency Laws vs. Industry Codes 10:32 - Unusual Requirements Across Jurisdictions 18:52 - Data Privacy and GDPR 24:04 - Transparency Program Maturity Models 30:50 - Where Implementations Break Down 37:27 - One Country at a Time, A Smarter Implementation Strategy 42:06 - Closing Thoughts Connect with our Presenters: Scott McLean Executive Director, Sales linkedin.com/in/ScottMMcLean Cristina List, CPA, CCEP Director — Global Regulations and Report Development linkedin.com/in/cristina-list/ Tenille Goodman Compliance Advisor linkedin.com/in/tenille-goodman-ab39222/ Jared Esposito Vice President — Product linkedin.com/in/jared-esposito/ About MedPro Systems We help Life Sciences and Healthcare companies drive better health outcomes by navigating complexity throughout their compliance and commercial operations. With tailored data, solutions and service, our nimble, dedicated team of industry veterans simplify every step of the journey, helping our customers move forward with confidence and precision. Learn More about MedPro Systems: MedProSystems.com

    44 min

  5. 11/17/2025

    Why Accuracy Matters

    Welcome to our very first episode of Powered by Data. Join MedPro Systems panel - Scott McLean, Bryan Andrews, Dan Loeffler and Christine Demetillo as they unpackthe recent shifts reshaping the Life Sciences CRM landscape. From vendor migrations and consolidations to the rise of AI, the conversation explores why trusted, high-quality data has never been more critical. We hope you enjoy! Chapters 0:00 - Welcome and introductions 1:09 - The shifting CRM landscape and arising data challenges 5:40 - How vendors differ in their approach to data in this new era 11:50 - The evolving role of AI in compliance and accuracy management 16:05 - The pain points with industry consolidation and a closed ecosystem 23:12 - What we’re seeing our customers prioritize during this time of transition 28:35 - What Life Sciences leaders are weighing in on the choice between Salesforce and Veeva 36:45 - The benefits of an organization making its CRM decision early 43:45 - Closing Connect with our Presenters: Scott McLean Executive Director, Sales LinkedIn.com/in/ScottMMcLean Bryan Andrews Senior Director BD & Partnerships Linkedin.com/in/BryanRAndrews Dan Loeffler Vice President – Customer Experience Linkedin.com/in/DanLoeffler Christine Demetillo Product Specialist Linkedin.com/in/Mary-Christine-Demetillo About MedPro Systems: We help Life Sciences and Healthcare companies drive better health outcomes by navigating complexity throughout their compliance and commercial operations. With tailored data, solutions and service, our nimble, dedicated team of industry veterans simplify every step of the journey, helping our customers move forward with confidence and precision. Learn More about MedPro Systems: MedProSystems.com

    45 min
  • 5 Episodes

About

Join MedPro Systems industry veterans and subject matter experts as they dive into the new and evolving trends and regulations impacting the Life Sciences industry.

Information

  • Creator
    MedPro Systems
  • Years Active
    2025 - 2026
  • Episodes
    5
  • Rating
    Clean
  • Copyright
    © MedPro Systems LLC.
  • Show Website
    Powered By Data