POWERED BY PEOPLE

Three Hills
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At Three Hills, we are investors who know that people are at the centre of every great business story. That’s why our new podcast, Powered by People, puts the spotlight on the pivotal role of leadership and talent in unlocking growth and achieving lasting business success. Across eight episodes, our Operating Partner & Portfolio Chief People Officer, Tim Pointer, speaks with trailblazing guests from sectors including finance, hospitality, non-profit, and global brands, to understand what makes a high-performing team.

Episodes

  1. Feb 10

    Superconnecting customer experience with employee performance to achieve repeat revenue & global business growth @Eugenio Pirri EMEA Business Partner @TELUS Health & former CEO @Dorchester Collection

    In our eighth episode of Powered by People, Three Hills’s Operating Partner, Tim Pointer, discusses global business growth and creating brand ambassadors from colleagues and customers alike with @Eugenio Pirri EMEA Business Partner @TELUS Health & former CEO @Dorchester Collection. Eugenio gives his playbook of developing talent, championing culture and readying a business for expansion. Eugenio shares examples from his time as Chief People & Culture Officer and then Joint CEO at Dorchester Collection, and more recently as EMEA Business Partner at TELUS Health. He details how to superconnect customer experience with employee performance, where technology can be embraced, the building of careers pathways that deliver business growth, and the establishment of organisational performance across different sectors, cultures and geographies. Eugenio is a Chartered Fellow of the CIPD, a Fellow of the Institute of Hospitality, and the author of leadership book ‘Be a People Leader’. In 2021 he was voted by his peers the Most Influential HR Practitioner in the UK. Eugenio has worked across the USA & Canada, EMEA and the Middle East, and brings his global experience and insight to this podcast. Listen for real-world examples of global growth, customer-centricity, the integration of technological advances, and expansion into new geographies. Eugenio shares examples that delighted customers, strengthened leaders, made capable and adaptable teams, and realised new business opportunities. As he says, “We had hotels that were well over a hundred years old. We couldn't do it like we did it a hundred years ago. People have different expectations. You have multi-generations - Both as employees and as customers and guests. As a result, you have to adapt. If you're not curious, you're going to fall behind and hurt your business in the long run.”

    42 min

  2. Jan 27

    Developing & Aligning Talent to Drive Global Brand Execution @Nadine Bainbridge, former @PlayStation VP - People & Talent, shares cross-sector business performance playbook @NewsUK @Reckitt Benckiser

    In our seventh episode of Powered by People, Three Hills’s Operating Partner, Tim Pointer, discusses international business-building and the power of global brands with @Nadine Bainbridge, former People & Global Talent VP @PlayStation. Nadine shares her experience of building talent and delivering change across household names including PlayStation, News UK, and Reckitt Benckiser. Nadine explains her approach to ensuring people are set up to achieve today's business results whilst being readied to manage future challenge & disruption.Nadine has implemented people-led transformation for a range of branded businesses, each building new products, services and experiences as their consumers' expectations evolved. From manufacturing to journalism, and technology to health, Nadine gives proven methods of creating and sustaining business capability and connection.Listen for actual examples of business evolution, from setting up international learning provision to integrating M&A to building global communications. Nadine shares examples that evolved colleagues, progressed customer solutions and created new business operations. As she says, “We can so often overlook what the end state will look like to our people on the ground. We have to be transparent about that.”

    35 min

  3. Jan 13

    Readying Businesses to Win in Tomorrow’s World @Melanie Steel, Interim People & Change Specialist, discusses her cross-sector transformational work @ATPI @ARUP @Arriva Rail London @Ministry of Defence

    In our sixth episode of Powered by People, Three Hills’s Operating Partner, Tim Pointer, interviews @Melanie Steel, Interim People & Change Specialist, on her exceptional breadth of cross-sector transformational work which includes @ATPI @ARUP @Arriva Rail London and @Ministry of Defence. Melanie Steel implements change at pace and at scale, overhauling longstanding structures and business operations. In this podcast, she reflects on how she aligns people and data to purpose, in order to drive successful transformation. Melanie has led people-centric business change for a fascinating cross-selection of organisations and plotted their alignment to sustainable business delivery in tomorrow’s world.  Challenging longstanding ways of working takes courage and the skill to create the professional connection required to push through any discomfort. Melanie shares her methodology for ensuring that business direction is delivered in step with employees, the leadership group, and the wider stakeholder mix. Listen for actual examples of transformation from orienting a variety of global offices to setting up a 24-hr rail provision for Londoners. Melanie shares real examples and personal considerations that aligned customer and colleague experience as these organisations evolved and scaled. Melanie's track record in building capability and positioning change team-by-team gives real insight into tackling real business challenges. As she says,  “There is no playbook. One starts off the journey that they need to progress.”

    40 min
  4. Building Brands as Great Places to Work: When Culture Drives Revenue & Navigates Turbulence. Jen Lawrence, Founder of @TGI Monday & former HR Leader at @Lindt & Sprüngli, @Virgin Atlantic & @Unilever.

    12/09/2025

    Building Brands as Great Places to Work: When Culture Drives Revenue & Navigates Turbulence. Jen Lawrence, Founder of @TGI Monday & former HR Leader at @Lindt & Sprüngli, @Virgin Atlantic & @Unilever.

    In our fifth episode of Powered by People, Three Hills’s Operating Partner, Tim Pointer, interviews Jen Lawrence, Founder of @TGI Monday & former HR Director at @Lindt & Sprüngli, @Virgin Atlantic & @Unilever.   Jen has led people strategy for a selection of the world’s best-loved brands and navigated sustainable growth alongside stand-out employee autonomy and engagement. She shares her approach to aligning her colleagues’ direction and experience to the business strategy. Listen for true stories, from leaning into the gift of giving with Lindt’s gold bunnies to the reality of a Virgin Atlantic flight crew forming a new team ready to go on every flight. Jen shares real insights and judgements that built consumer and employee loyalty as these brands scaled into new markets and experiences. Jen's proven ability to build leadership capability and embed acumen alongside empathy gives contemporary leaders case studies of how to build teams, build business and build brand advocacy.Jen’s work at @Lindt & Sprüngli led to recognition as a @Great Place to Work and the overall winner prize at the @Business Culture Awards – This is an accredited, winning insight into leading outstanding business performance.

    40 min
  5. Designed by the People: How Culture Drives Performance: Claire Smith, Head of People & Culture at UK law firm gunnercooke, on creating business leadership at every level to drive business growth.

    11/25/2025

    Designed by the People: How Culture Drives Performance: Claire Smith, Head of People & Culture at UK law firm gunnercooke, on creating business leadership at every level to drive business growth.

    In our fourth episode of Powered by People, Three Hills’s Operating Partner, Tim Pointer, interviews @Claire Smith | LinkedIn, Head of People & Culture at UK law firm @gunnercooke and former Chief People Officer at @ www.linkedin.com/company/home-of-movera Movera and @ www.linkedin.com/company/mortgage-advice-bureau Mortgage Advice Bureau.  Claire shares multiple insights into creating business leadership at every level to drive resilient business expansion and how it's critical to listen to 'Sharon from Finance' when rewiring business processes. Claire's unique take on implementing a people-first strategy in professional services evidences how colleague engagement & accountability drives business expansion, engagement and results. Both @Mortgage Advice Bureau and @gunnercooke have been awarded the overall winner prize at the @Business Culture Awards so Claire provides a peer-recognised best-of-class approach to people-led business performance.

    36 min
  6. Leading with Purpose: Delivering transformation at Swiss Re, The Nottingham & Leeds Building Society, uplifting colleague communication, recognition & engagement with authenticity & social connection.

    11/12/2025

    Leading with Purpose: Delivering transformation at Swiss Re, The Nottingham & Leeds Building Society, uplifting colleague communication, recognition & engagement with authenticity & social connection.

    In this new episode of Powered by People, Three Hills’s Operating Partner, Tim Pointer, sits down with James Hartley, former MD at Swiss Re, interim People Lead at The Nottingham and Leeds Building Society, and co-founder of The London Cat Clinic. James describes how leaders can create the conditions for teams to show up authentically and courageously, helping everyone to stay connected to the business mission and results. This original perspective on the financial sector deep dives into the importance of people, purpose and performance.  As James say, "Change is never won by a process or by PowerPoint. Challenging the corporate status quo is what's driven me: Metrics without Purpose are meaningless, and Purpose without Metrics becomes intangible."

    42 min
  7. Transforming Samaritans and National Trust for tomorrow’s world: How people and purpose recreate trusted not-for-profit organisations for a contemporary world with human connection at their heart.

    10/28/2025

    Transforming Samaritans and National Trust for tomorrow’s world: How people and purpose recreate trusted not-for-profit organisations for a contemporary world with human connection at their heart.

    On this week’s episode of Powered by People, Three Hills’s Operating Partner, Tim Pointer, discusses with Tiger de Souza MBE, Executive Director of People & Culture at Samaritans, how to lead in the charity sector, why leaving a legacy matters, and how both skilful storytelling and active listening can connect and support people across our society.  Tiger's experience within the NSPCC, The National Trust and Samaritans, tells us that legacy does not necessarily mean standing still in time. By placing importance on innovation, inclusion and adapting to new generations, Tiger demonstrates how driving change internally - in an inclusive, accessible way - can lead organisations to evolve to the needs of their audiences, and impact society in a meaningful way.

    37 min

  8. Trailer

    Powered by People - Trailer

    At Three Hills, we are investors who know that people are at the centre of every great business story. That’s why our new podcast, Powered by People, puts the spotlight on the pivotal role of leadership, talent and culture in unlocking growth and achieving lasting business success.  Across eight episodes, our Operating Partner, Tim Pointer (ranked #1 on HR Magazine’s 2025 Most Influential list), explores what creates and maintains a high-performing team delivering organisational success. Every other week, you’ll hear candid stories and actionable insights on “People-Powered Transformation” – real experiences of how a strong culture, clear strategy and purpose, and engaged colleagues empower businesses to evolve and meet tomorrow’s challenges. From select market-leading brands in diverse sectors (including finance, hospitality, non-profit, and FMCG) trail-blazing guests discuss the role of strategic intent, leadership alignment, colleague engagement, the power of storytelling, and bespoke learning in priming organisations to win. They share their experience of energising workforces to enter new markets and implement new services, and the role that people-centric approaches have in driving positive and sustained business growth. Guests include former Chief Growth & People Officer at Hawksmoor, Ceri Gott; Executive Director of People & Culture at Samaritans, Tiger de Souza MBE; former Vice President, HR and Global Talent & Learning at PlayStation, Nadine Bainbridge; and more. Whether you’re investing in growth like Three Hills, leading a team, scaling a start-up, or simply passionate about people, you’ll pick up practical ideas and expert perspectives to help build resilient, future-ready teams and businesses – all Powered by People.

    2 min
  9. The growth story of Hawksmoor: The powerful vision and people-centric culture that scaled a £100m international hospitality business.

    10/14/2025

    The growth story of Hawksmoor: The powerful vision and people-centric culture that scaled a £100m international hospitality business.

    Kicking off our brand-new podcast, Powered by People, Three Hills’ Operating Partner, Tim Pointer, sits down with Ceri Gott, former Chief Growth, Culture & People Officer at Hawksmoor. Ceri was an architect of Hawksmoor’s impressive growth, scaling from £10M to £100M and expanding their restaurants internationally. Ceri shares her playbook for building customer-centric, high-performing teams – teams that maintain a productive relationship with one another and their work. Evolving a company mindset to prioritise resilience, kindness, and purpose doesn’t just support team development – it shapes guest experience and brand reputation. Ceri shares how this approach has underpinned Hawksmoor’s impressive growth across the UK and USA in the past decade, offering practical insights for anyone looking to build a thriving, purpose-driven business.

    37 min

Trailer

About

At Three Hills, we are investors who know that people are at the centre of every great business story. That’s why our new podcast, Powered by People, puts the spotlight on the pivotal role of leadership and talent in unlocking growth and achieving lasting business success. Across eight episodes, our Operating Partner & Portfolio Chief People Officer, Tim Pointer, speaks with trailblazing guests from sectors including finance, hospitality, non-profit, and global brands, to understand what makes a high-performing team.

Information

  • Creator
    Three Hills
  • Years Active
    2025 - 2026
  • Episodes
    9
  • Rating
    Clean
  • Copyright
    © Three Hills
  • Show Website
    POWERED BY PEOPLE