PowerTips Unscripted

Remodelers Advantage
PowerTips Unscripted

Industry leaders Victoria Downing and Mark Harari of Remodelers Advantage host this weekly podcast to bring you, the professional remodeler, tips, tactics and techniques to build a strong, profitable remodeling company. Every week we'll bring you in-depth interviews with leading business experts, best-selling authors, and owners of multi-million dollar remodeling companies from across the US and Canada. Oh, and there's a British lady, too.

  1. APR 17

    Seven Steps to Earning Positive Online Reviews with Bryan Sebring – [Best of PowerTips Unscripted]

    Online reviews can be the “Lifeblood” of any remodeling company’s business and marketing strategy and in Episode 9, Victoria and Mark speak with Bryan Sebring a very successful remodeler who has mastered the art of collecting online reviews from his satisfied clients.Bryan is the Owner of Sebring Design Build in Naperville, IL and has quickly become a valuable resource and thought-leader for R/A and our Roundtables members.According to Bryan he is a self-taught marketer who jumped in with both feet following a website re-design project that went sideways.Bryan’s 7 Step process for driving positive reviews is more than just a marketing strategy. As Bryan describes, his firm’s process of asking for reviews and earning them with hard work, great design and a client-first attitude has become more of a company culture.As Bryan, Victoria and Mark discuss the 7-step process, we learn more about:* Strategies around specific websites such as Houzz, Angie’s List and Yelp.* Infusing the review process into your sales/lead intake process* Dealing with bad reviews* How to encourage and educate your clients to read and provide reviews* Setting expectations with clients at project kickoff* How to work with client on project completion and walk-throughFree ResourceAs Bryan describes his sales and lead intake process, he mentions that he provides his clients and prospects with information to educate them about online reviews: what to look for, good signs, red flags, etc.  Here’s the blog post he share’s with them, which also includes his free Remodeling 101 ebook.

    29 min
  2. APR 10

    The Sales-to-Production Handoff with Bruce Case – [Best of PowerTips Unscripted]

    To many remodelers, a project works like a relay race, depending on good handoffs of the baton. The sales-to production-handoff is critical, and if you drop the baton, the race is over.But there are ways to make it less of a hard handoff and more of a continuum, says Bruce Case. Bruce joins Victoria and Mark to explain how to break down the barriers and bring Sales and Production together as a team.Bruce Case is the president and CEO of Case Design/Remodeling Inc., one the largest full-service remodeling firms in the nation with more than $60 million is annual revenue. Focused on the Washington, DC, metro market, the company provides a unique mix of design/build and home improvement services. Over the past 15 years, the company has extended its reach across the US through a network of licensees and franshises working under the Case Handyman & Remodeling Services banner. All these initiatives is focus on inspiring team members and clients.Involving Production from the beginning of a job makes the projects more seamless and collaborative, creating a process that empowers employees and keeps them all focused on the bottom line. Bruce tells you how Case handles this team approach, including:* The need for accurate estimating* Why Project Managers get to sign off on a contract before the client does* Structuring compensation for Sales and Production based on gross profit* Who goes to what meetings and why* What to do when you need a tie-breaker* And a whole lot more…

    37 min
  3. MAR 27

    The Evolution of SEO with Spencer Powell – [Best of PowerTips Unscripted]

    Marketing is getting more complicated, and search engine optimization can seem like voodoo or black magic. The SEO landscape is always changing, as Google adjusts its algorithms every day. The goal remains the same, though — growing your organic traffic online to rank higher in the search listings, so you get found by the people who will become your clients. Spencer Powell joins Victoria and Mark to explain how to maximize your SEO, and share the recipe for a successful SEO strategy.  Spencer is the founder and president of Builder Funnel, a digital marketing agency that helps remodelers improve their marketing and sales systems. They help you generate more leads and sales by putting the right technology in place to measure what’s working and what’s not so you can improve over time. SEO matches up with the way people shop and buy. Users ask questions and do research, and you want your site to be there with the answers. But a successful SEO program is more than just choosing keywords and topics. You have to know what else comes into play. Learn more about: * Good content vs. junk content * Understanding what questions to answer * How to drive traffic using social channels and email * The keys to A/B testing, and how to do it * Calls to Action and where to put them * The importance of fresh content * And more… Including this link to the 200 SEO ranking factors Spencer talked about. If you’ve got questions for Spencer, shoot him an email at spowell@builderfunnel.com. There are more resources for you at Builder Funnel’s website.

    32 min
  4. MAR 20

    The Art of Effective Communication with Paul Winans -[Best of PowerTips Unscripted]

    Most work requires more than one person to get it done. Effective communication is essential to the enterprise. Everyone has to learn the skills to communicate effectively. One key is concentrating on what brings you success — in work, with your spouse or partner, and in the rest of your life. Build on that. In this episode, Paul Winans joins Victoria and Mark to dive in to work on having effective arguments, resolving conflict, and working on listening. Paul and his wife Nina owned a remodeling company for 30 years, living and working together, selling the company in 2007. Paul continues to work in the industry as a consultant, writer, and former facilitator with R/A’s Roundtables.  As a facilitator, Paul works with our members to help them improve every aspect of their communication. The biggest problem in effective communication happens when people just want to be heard, and don’t take on the responsibility to listen. For entrepreneurs, especially, It’s easy to say you have to listen, but you’ve built your business on others hearing you, and that habit is hard to break. It takes a conscious and constant effort toward improvement. Paul gives examples and tips for improving your communication skills, including: * Focusing on understanding the other person * Using “I” language, not “you” language * Avoiding verbal attacks, even if they’re unintentional * Asking neutral questions * Establishing a foundation for decision making * Bridging the gap between communication styles and paces * How to tell if someone’s just visiting the conversation * Why meeting about nothing is good, actually * And so much more…

    38 min
  5. MAR 6

    Adapting and Leading Through a Health Crisis with Jef and Monica Forward – [Best of PowerTips Unscripted]

    Adaptability and leadership in times of crisis—whether personal or business-related—are essential skills for any business owner. In 2018, Jef and Monica Forward were coming off their best year yet and gearing up for an even stronger 2019. Everything was on track—until life threw them an unimaginable challenge. Two key team members were diagnosed with cancer, one of whom was Monica, the company’s only estimator. The other was their lead designer. Fast forward five years, and the Forward Design Build Remodel team is stronger than ever. In this episode, Jef and Monica sit down with Victoria and Mark to share their journey—how they faced adversity head-on and what kept their business moving forward. Jef and Monica are business partners at Forward Design Build Remodel in Ann Arbor, MI. Jef has participated in every level of Remodelers Advantage Roundtables, is a member of the Mentor3 group, and serves as a Roundtables facilitator. Over the last four years, he has honed his leadership and coaching skills, leading to healthier growth, stronger client relationships, and a thriving team culture. He credits this success to his collaboration with Monica, their team, and the insights gained through Roundtables. A strong company culture played a critical role in how their team rallied together and adapted to the emotional and operational challenges that came with Monica’s diagnosis. At the time, they were about to implement The Great Game of Business, a system that empowers every employee to think and act like an owner. Then, everything changed. In this conversation, Jef and Monica open up about how they navigated the crisis, including: Preparing for the unexpected Developing a strategy to keep the business running Managing work absences and redistributing responsibilities The power of cross-training Leaning on the strength of your team Leading with vulnerability and transparency Maintaining a positive mindset through tough times Handling the emotional toll of leadership and much more… Today, thanks to their resilient company culture and well-established processes, Forward Design Build Remodel continues to thrive. Tune in to hear their story of perseverance, leadership, and the lessons they learned along the way.

    36 min
    4.9
    out of 5
    44 Ratings

    About

    Industry leaders Victoria Downing and Mark Harari of Remodelers Advantage host this weekly podcast to bring you, the professional remodeler, tips, tactics and techniques to build a strong, profitable remodeling company. Every week we'll bring you in-depth interviews with leading business experts, best-selling authors, and owners of multi-million dollar remodeling companies from across the US and Canada. Oh, and there's a British lady, too.

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