Pragmatism in Practice Thoughtworks

In this episode, we delve into the transformative power of AI in the justice sector with Sachin Malhan, co-founder at Agami, and Vinod S., Head of Digital Public Goods and Infrastructure at Thoughtworks India. Discover the fascinating story behind the OpenNyAI mission and Jugalbandi, an AI digital public good created by the mission, that holds the potential to revolutionize access to justice and essential services in India.

Opportunity awaits the wealth management industry, as global wealth rises and the baby boomer generation begins to transfer assets. Omar says wealth managers must keep up with growing demands for efficiency and personalization. But this large-scale digital transformation is not a destination - it’s a continuous journey and in this episode we are going to explore this topic in more detail.

A future-fit tech strategy is crucial for organizations to remain relevant in a rapidly evolving business landscape. Ashutosh Dabral, Managing Director of Falabella, India, explores how Falabella leveraged a microservices-based architecture and data-driven insights to reshape retail, winning Forester's 2023 Technology Strategy Impact Award. If you are a leader interested in retail innovation and customer-centric strategies, this is the podcast for you.
 
Read the full transcript at: 
https://www.thoughtworks.com/insights/podcasts/pragmatism-in-practice

Customer-centricity is essential for successful product delivery. Head of Product, Sue Anderson shares how Trade Me keeps its customers at the heart of the product delivery process, and how the renowned New Zealand website constantly strives to do better. This episode is a must-listen for product or business leaders looking to embrace a more customer-led mindset across their organization and teams.

It seems like everyone’s talking about product thinking, but do we truly understand what it means in practice? dunnhumby’s Chief Product & Strategy Officer, David Zimmer, shares his learnings as a product leader whose career spans both traditional and digital-native organizations. This episode will give product and business leaders valuable insight into the challenges and opportunities of becoming a product organization.
 
Host: Kimberly Boyd, Head of Customer Marketing & Insights, Thoughtworks
Guest: David Zimmer, Chief Product & Strategy Officer, dunnhumby
 

With so many different definitions, it can be difficult to understand exactly what product thinking is, and how it can transform your organization. In this episode, Thoughtworks’ product leaders, Rujia Wang and Jonathan Savage, explore how it can help you enhance your customer experience, and dispel some common misconceptions. It’s essential listening if you’re a product leader seeking to refine your customer experience, create ambitious new products, and foster a culture of innovation.