Process Mining Caf‪é‬ Fluxicon

If you are creative, you can find process mining data in unexpected places. Nuno shows us how he turned static data from an agricultural government funding program into a process view. After creating timestamps and activities from implicit information, he could analyze how farmers requested more or less aid over the years in the context of the development of their farms.

Getting the data is often one of the first challenges you have at the beginning of your process mining project. Rudi and Anne answer the most frequent questions around process mining data. We also show you two common data transformations based on a practical example: One for merging two data sets and one for transposing a data set from columns to rows.

Jan and Muthu have applied process mining to their quality management processes. On top of that, they have also extended their analyses with the so-called process capability index (Cpk). We show, based on a concrete process mining example, how this works. And you can even try the approach yourself by using their Excel template.

Magy gives an overview of the different types of games and traditional game analytics. We look at examples, where her group has used process mining to understand the flow of games. We also talk about the ethics of using game analytics to make games more addictive and discuss the challenge of abstracting the data to the right level.

Process mining does not replace the traditional audit approach. However, it requires some changes and a conscious effort to fit process mining into the existing way of working. In some places, more work is needed. In other places, things get easier. Together with Jasmine and Andreas, we talk about their data-driven audit approach with process mining step by step.

How exactly are people performing their analyses? Are they first exploring or immediately answering questions? And how do they deal with new questions that come up in the process? Pnina Soffer, Barbara Weber and Francesca Zerbato share their experiences from this new sub-field in the process mining research area.