Professional Services Leadership

Grant Herbert

A Transformational Journey Beyond Technical Excellence Into Influential Leadership What does it really take to lead in today’s professional services world, where the expectations are high, the demands never stop, and technical excellence is no longer enough? This show is where we explore that journey together. Each episode, join me, Grant Herbert, as we unpack the real shifts that help lawyers, accountants, engineers, consultants, and all other high-performers in professional services, to step beyond the confines of their technical abilities and into influential, people centred leadership. Some episodes will be just you and me, having the honest conversations most professionals never get to have about identity, confidence, resilience, influence, and the behavioural skills we were never taught at university. Other episodes bring in guests from across the professional services landscape who share their stories, insights, and the leadership lessons they learned along the way. This is not another “tips and tricks” leadership podcast. It’s a transformational experience built on practical wisdom, deep self-awareness, and the 9 Crucial Shifts that sit at the heart of Professional Services Leadership. If you are ready to grow your influence, lead with clarity, and create impact without burning out, welcome. You are in the right place — and your next shift starts here.

Episodes

  1. Navigating Your Emotions in the Age of AI

    21H AGO

    Navigating Your Emotions in the Age of AI

    Emotional Intelligence is more important than ever in this age of generative, conversational, and agentic AI. In this episode, Grant Herbert introduces a new model of Emotional Intelligence, developed through nearly two decades of working with professional services leaders around the world. This model provides a roadmap to help you navigate your emotions in the age of AI. You’ll discover the 4 essential areas of development for you and your people. This episode sets a foundation for further videos where he will unpack each competency in depth throughout the year. ⸻ In this episode, you’ll learn: • Why Emotional Intelligence matter so much in the intelligence age• What emotions are and how they unfold in the moment• Why we need an updated model that is relevant to today• The 4 areas of emotional intelligence development: Clarity, Control, Connection and Collaboration ⸻ The Emotional Navigation Roadmap™ Framework Clarity (Self Awareness)Control (Self Management) Connection (Social Awareness)Collaboration (Relationship Management) ⸻ Reflection question: How do your emotions effect your ability to get the results you want? ⸻ Resources and next steps: Join the live 20 Minute Transformation sessions where Grant teaches one shift at a time: https://www.professionalservicesleadership.com ⸻ About Grant Herbert: Grant Herbert is a global leadership expert, author of Professional Services Leadership, and founder of the Professional Services Leadership Academy. He helps professionals develop the leadership capability required to increase their influence, income, and impact without burning out. ⸻ Subscribe for more leadership insights designed specifically for professional services.

    12 min
  2. Leadership is Shifting in Professional Services

    FEB 1

    Leadership is Shifting in Professional Services

    Many senior professionals look successful on paper — strong roles, good income, solid reputations — yet quietly feel that something is off. Not because things are going badly. But because the rules they built their careers on no longer seem to fit the world they’re leading in. In this episode, I share what I’m hearing in honest, behind-closed-doors conversations with partners, directors, and senior leaders across professional services — and why leadership today feels heavier than it used to. This isn’t about working harder or pushing through. It’s about direction, alignment, and how leadership is shifting in response to a different world. --- In This Episode, We Explore: - Why many successful leaders feel disconnected despite continued achievement - How “autopilot leadership” develops — and the quiet cost it creates - Why effort is no longer the problem, but direction often is - The difference between achievement and alignment - What more sustainable, intentional leadership can look like today - Reflective questions to help you notice where leadership may feel heavier than it needs to --- A Question to Sit With: Where might you be running on autopilot — and what version of success are you still chasing? This isn’t a question to answer quickly. It’s one worth spending time with. --- Continue the Conversation: This is the work I’m privileged to do with leaders behind closed doors — helping them realign how they lead, without needing to walk away from what they’ve built. If this episode resonates: - I host a free professional community where these conversations continue - I also run a short 20-minute live session every two weeks, focused on one leadership shift at a time There’s no pressure and no pitch — just space to think more clearly about how you lead. https://www.professionalservicesleadership.com

    7 min

About

A Transformational Journey Beyond Technical Excellence Into Influential Leadership What does it really take to lead in today’s professional services world, where the expectations are high, the demands never stop, and technical excellence is no longer enough? This show is where we explore that journey together. Each episode, join me, Grant Herbert, as we unpack the real shifts that help lawyers, accountants, engineers, consultants, and all other high-performers in professional services, to step beyond the confines of their technical abilities and into influential, people centred leadership. Some episodes will be just you and me, having the honest conversations most professionals never get to have about identity, confidence, resilience, influence, and the behavioural skills we were never taught at university. Other episodes bring in guests from across the professional services landscape who share their stories, insights, and the leadership lessons they learned along the way. This is not another “tips and tricks” leadership podcast. It’s a transformational experience built on practical wisdom, deep self-awareness, and the 9 Crucial Shifts that sit at the heart of Professional Services Leadership. If you are ready to grow your influence, lead with clarity, and create impact without burning out, welcome. You are in the right place — and your next shift starts here.