Property Management Brainstorm

Bob Preston

Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management. Bob is a nationally known figure in the USA property management industry with over 25 years of experience in building and growing property management companies while advising more than 28 property management locations and 12,000+ doors. He has been awarded three prestigious designations by the National Association of Residential Property Managers (NARPM): the RMP® (Residential Management Professional), MPM® (Master Property Manager), and the CRMC (Certified Residential Management Company). He served as President and board of directors of the California State Chapter (CALNARPM) for 2020-2023 and on the NARPM National Board of Directors as the Southwest Regional Vice President (2022). 

  1. Episode 84: Crush it During the Leasing Season Ft Barak Shamir

    03/27/2024

    Episode 84: Crush it During the Leasing Season Ft Barak Shamir

    Host Bob Preston engages in a dynamic discussion with Barak Shamir of Showdigs, shedding light on the challenges property managers face during the leasing season. This conversation not only helps property managers prepare for the busy season but also offers a solution by showcasing how Showdigs can empower them to optimize their operations. Barak elaborates on the various aspects of leasing efficiency and how Showdigs can be a game-changer in streamlining their leasing process.  Takeaways The leasing season brings increased turnovers, inspections, and showings.Inefficiencies in processes can lead to staff burnout and lost business.Showdigs can help property managers streamline operations.Consistency in inspections and reports is critical.Squatters pose a significant challenge for property managers.Preventing rental fraud is essential.Showdigs offers a pay-as-you-go pricing model without tiers Visit Showdigs at booth 605 at the NARPM Broker/Owner Conference in Amelia Island, Florida, April 16-18, 2024.Chapters 01:35 Introduction of Barak Shamir and Discussion on the Leasing Season 04:30 Problems Faced by Property Managers During the Busy Season 14:25 Introduction to Showdigs and its Solutions 19:15 Showdigs Midroll Commercial 25:00 Consistency in Inspections and Reports 26:40 Dealing with Squatters 30:45 Preventing Rental Fraud 33:40 Summary of Showdigs Features 35:38 Pricing and Getting Started with Showdigs Featured Sponsor: Showdigs Tired of wasting hours stuck in traffic running between your properties? Showdigs can save you time and money without compromising your conversion rates. Learn more about the only all-in-one leasing software that can handle all of your fieldwork. Go to https://www.showdigs.com/pmb, fill out the form, and when you sign up for Showdigs, you’ll get to activate your first five properties for free. Connect with Showdigs: https://www.showdigs.com/pmb Connect with Bob Preston https://www.propertymanagementbrainstorm.com/ This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

    44 min
  2. Episode 83: Property Management Failures Ft Tiffany Rosenbaum

    03/21/2024

    Episode 83: Property Management Failures Ft Tiffany Rosenbaum

    In this episode, renowned property management expert Tiffany Rosenbaum and seasoned host Bob Preston delve into property management failures and entrepreneurs' struggles. Drawing from their extensive experience, they underscore the importance of learning from failures and mistakes encountered in the journey of growing businesses.  Takeaways Failures are part of the entrepreneurial journey.Self-doubt is common among entrepreneurs.Effective processes are crucial for success.Micromanagement can hinder the growth. Anticipating customer needs can set a business apart.Continuous learning and embracing struggles are essential.Chapters 02:00 Introduction and Background 04:02 Importance of Discussing Property Management Failures 04:50 Struggles and Self-Doubt in Entrepreneurship 14:07 LeadSimple Midroll Commercial 17:20 Common Failures in Property Management 20:50 Implementing Procedures and Processes 28:30 Embracing Struggles and Continuous Learning Connect Tiffany Rosenbaum:    https://www.linkedin.com/in/tiffany-rosenbaum-b8a75011b/ Featured Sponsor: LeadSimple LeadSimple consolidates leads, process, and communication management – plus coaching, content, and best practices – into one easy-to-use platform for property managers and real estate professionals. We’ve simplified the complexities of property management so our clients can now work on their business instead of on their business to achieve even more than they thought possible. https://www.leadsimple.com/ Our Industry Icon Sponsors supporting the show: SureVestor (https://surevestor.com/) Blanket (https://blankethomes.com/) VPM Solutions (https://www.vpmsolutions.com) RentScale (https://rentscale.com/) APM Help (https://www.apmhelp.com/) Upkeep Media (https://www.upkeepmedia.com/) Second Nature (https://www.secondnature.com/) zInspector (https://www.zinspector.com/) Showdigs (https://www.showdigs.com) LeadSimple (https://www.leadsimple.com/) Connect with Bob Preston https://www.propertymanagementbrainstorm.com/ This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

    30 min
  3. Episode 82: Preparing Your Property Management Co for Acquisition Ft Dylan McGrath

    02/06/2024

    Episode 82: Preparing Your Property Management Co for Acquisition Ft Dylan McGrath

    In this episode, host Bob Preston and guest Dylan McGrath discuss how to prepare a property management company for acquisition, what is involved in the process, and various valuation models. If you have ever wondered what it would be like to sell your business and what steps would be involved, this episode is a must-listen! Takeaways: Costs to engage a business brokerModels for valuing a property management businessStructuring of a property management business saleDue diligence and information exchangedChapters: 00:00 Introduction and Dylan’s background 04:54 Getting started in selling a property management company? 08:42 Fees paid to a business broker 12:14 Due diligence process and information exchanged 16:23 Valuation models for property management companies 21:11 Structuring the purchase arrangement: asset sale vs. stock sale 25:58 The current state of company valuations 32:05 Steps involved in closing the sale 46:49 Clawback provisions in an agreement 49:20 Closing comments and how to connect with Dylan Connect Dylan McGrath:   https://www.linkedin.com/in/dylanmcgrath Episode 82 Featured Sponsor: RentScale RentScale is the largest sales consulting and coaching company in the residential property management industry. Over 400 residential property management companies in North America have trusted RentScale to craft their custom sales playbook, install a repeatable selling system, and train their team to attract new property owners at profitable rates. (https://rentscale.com/) Our Industry Icon Sponsors supporting the show: SureVestor (https://surevestor.com/) Blanket (https://blankethomes.com/) VPM Solutions (https://www.vpmsolutions.com) RentScale (https://rentscale.com/) APM Help (https://www.apmhelp.com/) Upkeep Media (https://www.upkeepmedia.com/) Second Nature (https://www.secondnature.com/) zInspector (https://www.zinspector.com/) Showdigs (https://www.showdigs.com) LeadSimple (https://https://www.leadsimple.com/) Connect with Bob Preston https://www.propertymanagementbrainstorm.com/ This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

    57 min
  4. Episode 81: Crush Your Biz Dev For Max Door Growth Ft Jeremy Pound

    01/18/2024

    Episode 81: Crush Your Biz Dev For Max Door Growth Ft Jeremy Pound

    On this episode, host Bob Preston and guest Jeremy Pound discuss various aspects of business development and new client acquisition in the property management industry. The conversation also delves into the building blocks for creating a successful business development program and the characteristics of a good business development manager. Takeaways: Understanding the local market and competitionFinding the right business development managerMotivating business development managersCRM SoftwareSignificant opportunities for growthChapters: 00:00 Introduction and Background 05:20 Challenges in Acquiring New Doors 10:20 Understanding the Local Market and Competition 13:45 Building Blocks for Business Development 18:00 Reluctance to Delegate Business Development 30:00 Motivating and Compensating Business Development Managers 37:20 Importance of Customer Relationship Management Software 52:40 Closing Thoughts Connect with Jeremy Pound:  https://rentscale.com/ Episode 81 Featured Sponsor: zInspector zInspector is the most powerful and affordable property inspection solution in the market. A great in-app camera experience, fully customizable templates, tenant-led inspections, 360-camera integration & virtual tours, and two-way PM software integrations make it the most collaborative field-to-office property inspection solution available. Embrace the future of property inspections with zInspector. (https://www.zinspector.com/) Our Industry Icon Sponsors supporting the show: SureVestor (https://surevestor.com/) Blanket (https://blankethomes.com/) VPM Solutions (https://www.vpmsolutions.com) RentScale (https://rentscale.com/) APM Help (https://www.apmhelp.com/) Upkeep Media (https://www.upkeepmedia.com/) Second Nature (https://www.secondnature.com/) zInspector (https://www.zinspector.com/) Showdigs (https://www.showdigs.com) Latchel (https://www.latchel.com) LeadSimple (https://https://www.leadsimple.com/) Connect with Bob Preston https://www.propertymanagementbrainstorm.com/ This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

    59 min
  5. Episode 80: Five Ways to Kickoff 2024 Ft Bob Preston

    12/28/2023

    Episode 80: Five Ways to Kickoff 2024 Ft Bob Preston

    In this episode, Bob Preston shares his top five ways to kickoff 2024 for property management businesses. He emphasizes the importance of strategic planning, organizational checkups, accountability and goals, kickoff meetings, and budget trimming. These steps are crucial for setting the direction, aligning the team, and optimizing resources for a successful year ahead. Takeaways Create a strategic plan with a forecast and budget for the new year.Conduct an organizational checkup to assess the company's culture and alignment.Establish accountability and goals for every team member.Host a kickoff meeting to communicate expectations and review past performance.Trim 15% of the budget to optimize resources and achieve new profitability goals.Chapters 00:00  Introduction and Overview of Bob's Five Ways to Kickoff 2024 03:08  Chapter 1: Forecast and Strategic Planning for the New Year 06:02  Chapter 2: Organizational Checkup 07:30  Chapter 3: Accountability and Goals 09:38  Chapter 4: Kickoff Meeting 10:35  Chapter 5: Budget Trim Challenge 13:01  Summary of the "Five Ways" and conclusion Episode 80 Featured Sponsor: Second Nature At Second Nature, we heart property managers. Because we know you’ve got the toughest job around. So we create new solutions and technology to make your life easier, while keeping residents and investors happy. It’s a triple win for everyone and it’s only from Second Nature.. Second Nature (https://www.secondnature.com/) Shout-out to all of our fabulous Industry Icon Sponsors for supporting our show: SureVestor (https://surevestor.com/) Blanket (https://blankethomes.com/) VPM Solutions (https://www.vpmsolutions.com) RentScale (https://rentscale.com/) APM Help (https://www.apmhelp.com/) Upkeep Media (https://www.upkeepmedia.com/) Second Nature (https://www.secondnature.com/) zInspector (https://www.zinspector.com/) Showdigs (https://www.showdigs.com) Latchel (https://www.latchel.com) Connect with Bob Preston https://www.propertymanagementbrainstorm.com/ This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

    13 min
  6. Episode 79: Opportunities in Mid-market Multifamily Ft Bob Hansen

    12/07/2023

    Episode 79: Opportunities in Mid-market Multifamily Ft Bob Hansen

    Bob Hansen, Principal at Second Nature, joins host Bob Preston to discuss the mid-market multifamily rental sector and its challenges and opportunities. He highlights the importance of attracting renters through amenities and value-added services. Bob also discusses the impact of economic factors on rental rates and the challenges tenants face in affording rent. He emphasizes the need for property managers to focus on the resident experience and leverage technology to meet the younger generation’s expectations. Listen in as  Bob Preston and Bob Hansen unpack the mid-market multifamily sector and the opportunities for property managers to grow their portfolios. Topics Covered 01:45 Introduction and Background 03:45 Overview of the Mid-Market Segment 06:25 Factors Shaping Demand for Mid-Market Rental Units 10:45 Affordability and Tenant Challenges 12:45 Keeping Properties Performing at Optimal Level 17:15 APM Help Midroll Comnmercial 18:30 Importance of Occupancy Rates 19:25 Amenities and Features in the Mid-Market Sector 21:45 Resident Benefit Package and Second Nature's Offerings 31:00 Outlook for the Mid-Market Multifamily Sector Connect with Bob Hansen: https://www.secondnature.com/ Episode 79 Featured Sponsor: APM Help APM Help specializes in offering property management services, including trust account bookkeeping, daily bank reconciliations, audit and compliance support, maintenance coordination, and more. (https://www.apmhelp.com/) Shout-out to all of our fabulous Industry Icon Sponsors for supporting our show: SureVestor (https://surevestor.com/) Blanket (https://blankethomes.com/) VPM Solutions (https://www.vpmsolutions.com) RentScale (https://rentscale.com/) APM Help (https://www.apmhelp.com/) Upkeep Media (https://www.upkeepmedia.com/) Second Nature (https://www.secondnature.com/) zInspector (https://www.zinspector.com/) Showdigs (https://www.showdigs.com) Latchel (https://www.latchel.com) Connect with Bob Preston https://www.propertymanagementbrainstorm.com/ This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

    37 min
  7. Episode 78: Optimizing PM Teams for Success Ft Pete Neubig

    11/21/2023

    Episode 78: Optimizing PM Teams for Success Ft Pete Neubig

    Pete Neubig is the co-founder and CEO of VPM Solutions – the first and only staffing solution platform targeted specifically toward property managers and real estate professionals. In addition to his professional accomplishments, he is also an Ironman triathlete. Tune in as Pete shares his experiences and insights with host Bob Preston, discussing the types of tasks suitable for virtual assistants, the benefits of hiring remote talent, and the role of technology in streamlining operations. He also touches on different team structures, the monetization of maintenance, and effective marketing strategies. Topics covered: (03:23) Pete Neubig’s background (06:32) The resistance to office return, but it's happening (11:40) Centralized staffing based on office size (14:02) Use virtual assistants and automation for efficiency and profitability. (19:09) Average VA hourly rates (21:59) Maintenance coordinator training takes 90 days (26:39) Pre-interviews, final interviews, and quick decision-making (29:50) The VPM Academy (34:24) Why remote team members are worth the shot Connect with Pete Neubig: https://vmpsolutions.com/ Episode 78 Featured Sponsor: Showdigs Showdigs is the only all-in-one leasing software with a suite of tools designed to streamline each step of the leasing process. Showdigs’ network of licensed real estate agents is specially trained to handle fieldwork like showings and condition reports so you can focus on scaling your business. Showdigs (https://www.showdigs.com) We're also giving a huge shout-out to all of our fabulous Industry Icon Sponsors for supporting our show and the property management industry: SureVestor (https://surevestor.com/) Blanket (https://blankethomes.com/) VPM Solutions (https://www.vpmsolutions.com) RentScale (https://rentscale.com/) APM Help (https://www.apmhelp.com/) Upkeep Media (https://www.upkeepmedia.com/) Second Nature (https://www.secondnature.com/) zInspector (https://www.zinspector.com/) Showdigs (https://www.showdigs.com) Connect with Bob Preston https://www.propertymanagementbrainstorm.com/ This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

    37 min
  8. Episode 77: Hit for the Cycle Ft Bob Preston

    11/07/2023

    Episode 77: Hit for the Cycle Ft Bob Preston

    Bob Preston is the founder and creator of Property Management Brainstorm. He goes solo in this episode to unpack the question of what makes Property Management Brainstorm different and explains his experience in "Hitting for the Cycle." Topics covered: (02:00) Bob explains why he is communicating his purpose in property management consulting (02:30) Why all the noise and FUD about consulting services? (03:30) Never disparage the competition (04:12) Why do we offer services that no one else can replicate (04:46) Featured Sponsor, Upkeep Media (05:30) "Hitting for the Cycle" in Property Management (06:00) How Bob has hit for the cycle, touching all the bases (07:45) Property Management Brainstorm can help through all the stages of your PM company Episode 77 Featured Sponsor: Upkeep Media Upkeep Media specializes in property management marketing. With custom-tailored marketing plans, their approach is as unique as each company they work with. Upkeep Media effectively grows property management companies using a variety of Internet marketing tools. https://www.upkeepmedia.com We're also giving a huge shout-out to all of our fabulous Industry Icon Sponsors for supporting our show and the property management industry: SureVestor (https://surevestor.com/) Blanket (https://blankethomes.com/) VPM Solutions (https://www.vpmsolutions.com) RentScale (https://rentscale.com/) APM Help (https://www.apmhelp.com/) Upkeep Media (https://www.upkeepmedia.com/) Second Nature (https://www.secondnature.com/) zInspector (https://www.zinspector.com/) Showdigs (https://www.showdigs.com) Connect with Bob Preston https://www.propertymanagementbrainstorm.com/ This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

    9 min
4.1
out of 5
7 Ratings

About

Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management. Bob is a nationally known figure in the USA property management industry with over 25 years of experience in building and growing property management companies while advising more than 28 property management locations and 12,000+ doors. He has been awarded three prestigious designations by the National Association of Residential Property Managers (NARPM): the RMP® (Residential Management Professional), MPM® (Master Property Manager), and the CRMC (Certified Residential Management Company). He served as President and board of directors of the California State Chapter (CALNARPM) for 2020-2023 and on the NARPM National Board of Directors as the Southwest Regional Vice President (2022).