Prosper in Private Practice

Claire Feldman

Welcome to the podcast for counsellors and therapists who want to grow a thriving private practice—without selling their soul, pretending to be a TikTok influencer, or using tactics that make their stomach turn. Hosted by Claire, a straight-talking business and marketing mentor for therapists, this show is your permission slip to build a practice your way—calmly, ethically, and with a CEO mindset that actually feels good. Whether you're just starting out or scaling up, you'll find: Honest conversations about what it really takes to grow a private practiceEthical marketing tips that won’t make you want to hide under a blanketMindset reframes to quiet the inner critic and ditch the "I'm not business-minded" storyPractical strategies for content, visibility, niching, and staying bookedAnd the occasional pep talk when you're wondering if you should just become a florist insteadIf you’re done with gimmicks, hacks, and “one-size-fits-all” formulas—and you’d rather build a sustainable, values-led practice that honours your brain, your energy, and your integrity—you’re in the right place. Pull up a chair. Let’s build a private practice that fits you.

Episodes

  1. 10/24/2025

    Getting Found in the Age of AI: How Therapists Can Stay Visible When Clients Use ChatGPT to Search

    In today’s episode, we’re talking about how clients are starting to use tools like ChatGPT to look for therapists. Not instead of Google, but alongside it. And that changes how we think about visibility, websites, and how we talk about our work online. This is not about becoming “techy” or learning a new platform from scratch. It’s about something much simpler: making sure the way you describe your work online is clear, recognisable, and easy for both humans and AI search tools to understand. We explore: Why some therapists are already being recommended by ChatGPTHow AI-based searching is different from traditional Google searchWhat information AI tools are pulling from (it’s not just your website)The surprising importance of using client-friendly language, not clinical jargonHow directory profiles, Google Business listings, and service pages work together to support visibilityA gentle way to start making updates without burning out or re-doing your whole websiteI also share a few quick reflection prompts you can use right away: What would a client in your niche actually type if they were asking ChatGPT for help?Does your online presence reflect the way real clients describe their struggles?If someone searched your name in ChatGPT today, what might come up?The aim of this conversation is not to pressure you into marketing harder. It’s to give you clarity and confidence in how you show up online, so that the clients who need you can find you more easily. Even as search habits evolve. A calm, steady approach works here. No rushing. No “rebranding”. Just gentle clarity. https://www.prosperinprivatepractice.com/

    25 min
  2. 10/02/2025

    Email Counselling: How Therapists Can Work Creatively and Sustainably with Chloe Foster

    Email counselling might not be the first thing that comes to mind when you think about therapy—but as today’s guest Chloe Foster explains, it’s a powerful, flexible way of working that’s meeting the needs of many modern clients. Chloe is a counsellor, trainer, and founder of the Email Counselling Academy. In this episode, she shares her journey into online and email therapy, how the pandemic accelerated change in the profession, and why email counselling isn’t just “writing things down”—it’s a deeply therapeutic option for clients who need flexibility, privacy, or more time to process. We explore: Chloe’s journey from face-to-face work in Brighton to building a fully online practice in ScotlandWhy she was once sceptical of email counselling (and what changed her mind)The types of clients who benefit most from email therapy—Gen Z, shift workers, carers, first-time clients, and moreHow to manage the practicalities of contracting, security, and boundaries in email counsellingWhy proper training is essential (and how Chloe supports therapists through her specialist course)The business side: how Chloe diversified her income streams, moved beyond 1:1 sessions, and built a thriving CPD offerMoney mindset shifts that helped her raise fees and create space for training alongside client workWhether you’re curious about adding email counselling to your practice, or you’re simply interested in creative ways therapists are adapting post-pandemic, this conversation will give you plenty to reflect on. Resources & Links 👉 Take Chloe’s free quiz: Is Email Counselling Right for You? www.emailcounsellingacademy.com 👉 Connect with Chloe: LinkedIn Facebook 👉 Buy Chloe’s book: Buy my book on Email Counselling

    38 min
  3. 08/28/2025

    Why Your Therapy Website Is Your Most Valuable Asset (and the Mistakes to Avoid)

    Your website isn’t just another box to tick off in private practice—it’s the most valuable marketing asset you own. Yet so many therapists are either neglecting their sites, DIY-ing clunky designs, or rushing to launch without clarity on who they want to work with. The result? Websites that repel clients instead of attracting them. In this episode, I break down the most common mistakes therapists make with their websites—from generic content and messy design to ignoring SEO—and explain why your site should be the hub of your marketing. You’ll also hear how investing time, energy, and strategy into your website pays off in client inquiries, freedom from directories, and long-term practice growth. And if this is striking a chord? I created Open House Week (starting 15th September) to help you fix these exact problems. It’s a free, practical week of training, feedback, and tools to make your website work for you—plus annual members will get access to a done-for-you Squarespace template. 👉 Register free here: www.prosperinprivatepractice.com/open-house-week What you’ll learn in this episode: Why your website is more valuable than Instagram or directoriesThe #1 mistake therapists make when rushing to launch a siteCommon DIY design pitfalls that drive clients awayWhy generic, jargon-heavy content doesn’t resonate with clientsHow neglecting SEO and updates makes your site invisibleHow Open House Week helps you turn things around

    21 min
  4. 07/28/2025

    Finding Your Niche as a Therapist: Gemma Antcliffe on Infertility, Visibility, and Growing a Private Practice

    In this episode, I’m joined by Gemma Antcliffe (@fertilitycounsellorgemma), a Yorkshire-based therapist specialising in infertility, baby loss, and reproductive trauma. We talk about the winding path into private practice, the messy reality of starting out while juggling family life, and how Gemma eventually found the confidence to niche—and own her voice online. This conversation is honest, warm, and full of relatable moments for any therapist navigating visibility, niching fears, or the business side of private practice. 🔍 What We Cover: 00:00 – Meet Gemma Gemma introduces herself and her route into private practice—including how military life and motherhood shaped her career. 03:00 – Starting Private Practice with Two Young Children The behind-the-scenes juggle of evening sessions, nap schedules, and “please don’t wake up” moments. 05:00 – From Generalist to Niche: The Infertility Journey How personal experience led Gemma to her niche—and the internal debate about whether she was “healed enough” to support others through it. 10:00 – Overcoming the Fear of Niching Gemma shares how she used social media to announce her new niche (and why the “big scary announcement” wasn’t such a big deal after all). 13:00 – Visibility, Instagram, and Doing What Works for You We talk about finding the right marketing platforms for your personality and why Gemma leans into video content over Canva carousels. 16:00 – Speaking to Pain Points (Without Feeling Salesy) Why knowing your niche helps you write more powerful content—and how to market with heart and authenticity. 18:00 – Reflecting on Business Growth and Confidence From “side hustle” to serious business: how Gemma’s mindset shifted over the past year. 21:30 – What’s Next: Digital Products, Community, and a Book? Gemma shares her long-term vision for creating a bigger impact beyond 1:1 therapy. 24:00 – Ethical Self-Disclosure in Marketing How to navigate visibility and vulnerability as a therapist, especially when your niche is personal. 26:00 – Fear of Judgment and Comparisonitis We talk honestly about the fear of being visible—and how connection with peers helps ease it. 27:00 – Gemma’s Top Tip for Therapists Don’t do it alone. Why finding “colleagues” and therapist friends has been essential for staying motivated. 📲 Connect with Gemma: 🌐 Website: www.gemmaantcliffe-counselling.co.uk 📸 Instagram: @fertilitycounsellorgemma

    28 min
  5. 07/10/2025

    Why Directories Alone Aren’t Enough to Fill Your Therapy Practice

    Directory profiles like Counselling Directory and Psychology Today can be helpful—but they’re no longer enough to consistently fill your private practice. In today’s episode, I’m talking about why relying solely on directories is risky, and what proactive steps you can take to become more visible, build trust, and attract your ideal clients in a changing therapy landscape. Whether you're an in-person or online therapist, you'll walk away with practical ideas and plenty of reassurance that marketing doesn't have to feel overwhelming, salesy, or inauthentic. ⏱️ Timestamps & Key Topics: [00:00] Welcome & why this topic matters How this episode was inspired by real questions in therapist Facebook groups—and why it’s time to stop relying on directories alone. [01:00] Why directory referrals are drying up The reality of increased competition, changing client behaviour, and why the “list it and leave it” strategy doesn’t work anymore. [04:00] Directories are passive marketing What passive marketing looks like—and why successful private practices require a more proactive approach. [05:30] Making your profile stand out Quick tips to write a more compelling, client-centred directory profile (and why that first paragraph matters most). [07:00] You’re a business owner now A mindset shift: therapists in private practice are also business owners, and visibility is part of the job. [08:00] Real-world marketing examples Claire shares how she marketed her disordered eating niche—through gyms, collaborations, Instagram Lives, and podcasts. [10:30] What local therapists can do Ideas for in-person therapists to grow visibility locally: community talks, Google profiles, Facebook groups, and relationship-building. [14:00] What online therapists need to focus on Why SEO matters more when you're online—and what makes your website (and blog) truly effective. [17:00] Using social media strategically An overview of platforms—Instagram, Threads, TikTok, podcasts—and how to choose what feels right for you and your energy. [22:00] Avoiding burnout with marketing How to layer your marketing efforts without spreading yourself too thin. [24:00] A final nudge about visibility The power of connection, video, and building trust—why it’s worth the effort for both your business and your future clients. 💡 Therapist Takeaways: Directories are helpful—but they’re just one tool, not a full strategy.Building visibility doesn’t have to be pushy—it can be grounded, values-led, and sustainable.Think about where your ideal client spends time—and show up there, in a way that feels doable.Your website, SEO, and social presence can work together to help people find and trust you.Marketing is a skill you can learn—and there’s no one right way to do it.🔗 Resources & Links: Learn more about the Prosper in Private Practice MembershipWork with me 1:1: Mentoring OptionsFollow me on Instagram: @prosperinprivatepractice

    26 min
  6. 06/26/2025

    Will AI Replace Therapists? Or Help Us Work Smarter?

    In this episode, I explore the growing role of AI in therapy and private practice—from ethical debates to practical, everyday support. I share how I use tools like ChatGPT to save time, get creative, and better serve my clients and community. Whether you’re AI-curious or AI-cautious, this is a thoughtful look at the future of our work. ⏱️ Episode Timestamps: [00:00] Welcome & what to expect A little life update, why I’m back on the podcast, and what this episode is all about. [01:30] Why therapists are talking about AI The rise in AI discussions across therapy spaces—and why opinions are so mixed. [03:00] The scary side: concerns about AI A recap of the Stephen Bartlett podcast with an early ChatGPT developer—and why it made me pause. [04:30] The helpful side: AI as a time-saving tool How I use AI to support podcasting, content, admin, and daily tasks in private practice. [05:30] How AI is already being used in mental health From NHS triage tools to CBT-style chatbots—AI isn’t coming, it’s already here. [07:00] Will this impact private practice therapists? Thoughts on client expectations, younger generations, and the myth that human therapy is “safe” from tech. [09:00] What this means for our work going forward Why we can’t afford to ignore it—and how it might actually help us meet clients where they are. [10:30] A real example: repurposing my old course using AI How I used ChatGPT to breathe life into an outdated online course and create modern, accessible resources. [13:00] How AI could support your practice Practical ways to use AI for marketing, admin, session planning, and client resources. [14:30] Real feedback from my membership How therapists used my custom GPTs to clarify their niche and write standout directory profiles. [16:00] What you can and can’t do with the free version A quick comparison between free vs. paid ChatGPT—and why memory matters. [17:30] Why AI sometimes sounds naff (and how to fix it) The secret to getting better results from AI: teaching it your tone, values, and message. [18:30] Final thoughts: find what works for you I share my stance—and invite you to choose the path that aligns with your values and practice. Join the Prosper in Private Practice MembershipFollow me on Instagram: @prosperinprivatepractice

    20 min
  7. 06/12/2025

    Building a Private Practice Niche in Medical Trauma Therapy: Marketing, Referrals & CPD with Emma Tynan

    In this episode, I’m joined by Emma Tynan, also known on Instagram as The Medical Trauma Therapist. Emma has built a thriving niche private practice supporting clients living with medical trauma and chronic illness — and today, she’s here to share how that journey has unfolded. We cover a lot of ground in this conversation, including: How Emma transitioned from her background as an A&E nurse into private practice.What medical trauma really looks like — and why it’s about so much more than flashing lights and hospital dramas.Why Emma initially hesitated to niche — and what gave her the confidence to do it.How she grew her visibility on Instagram as a therapist (even though marketing terrified her at first!).Where most of her referrals come from now — and how that has shifted over time.The practical changes she made to her website to attract her ideal clients.How she created and marketed her first full-day CPD workshop for therapists — and why she’s now adding free masterclasses to her marketing mix.Emma speaks with real honesty about the ups and downs of marketing a niche practice, building referral relationships, and experimenting with income streams beyond 1:1 therapy. This is an inspiring listen if you’re wondering how to own your niche and market your practice in a way that feels true to you. Whether you’re a therapist new to private practice or thinking about specialising in a niche — or simply want to hear how another therapist has done it — you’ll find lots to take away from this one. 👉 You can find Emma on Instagram: @themedicaltraumatherapist 👉 Emma’s website: emmacounselling.ie 👉 Sign up for Emma’s free masterclass on supporting clients with chronic illness: Free Masterclass

    36 min
  8. 05/21/2025

    "What They Don’t Tell You About Private Practice: Real Talk on Fees, Mindset, Marketing & Growth

    Stepping into private practice isn’t all cozy therapy rooms and full diaries—there’s a lot that doesn’t get talked about. In this candid roundtable discussion, I’m joined by three incredible therapists at different stages of their private practice journey: Charlotte Bailley, Nicola Kemp, and Sian McKenzie. Together, we’re lifting the lid on what really happens behind the scenes as you grow a sustainable, ethical, and authentic private practice. From the emotional rollercoaster of getting referrals to setting your fees, finding your niche, and navigating marketing without losing your mind—we go there. Whether you’re just starting out or in the messy middle, this episode will leave you feeling less alone, more empowered, and ready to step into your CEO therapist mindset. 💬 In this episode, we talk about: The messy realities of building a private practice (and how long it really takes to feel stable)Why imposter syndrome shows up hard when you start charging real moneyThe pressure to do all the CPD before you feel “ready”Mindset shifts that helped us stop people-pleasing and start owning our valueHow each therapist markets themselves differently—and why that’s totally okayThe truth about niching and why it's a game-changer for referralsGetting off the marketing hamster wheel and finding a rhythm that works for youExploring additional income streams beyond one-to-one workHow to show up on social media without compromising your boundariesAnd yes...we talk about therapy fees, coaching fees, and why it’s okay to earn good money as a therapist🎧 Whether you're: A newly qualified therapist wondering where your first client is coming fromA mid-career counsellor secretly googling “how to get more therapy clients”Or a seasoned pro thinking of branching into CPD, speaking, or mentoring...this episode is the honest, heartening chat you didn’t know you needed. 🌟 Meet the Panel: Charlotte Bailley – Accredited psychotherapist, podcast host of Let’s Talk People Pleasing, and visibility mentor for women in businessNicola Kemp – The Self-Worth Therapist working with confidence, trauma, and childhood wounds (and Instagram magic-maker)Sian McKenzie – The Soul Shine Therapist, blending spirituality with therapy in a grounded, inclusive way🔗 Links: Join the Private Practice CommunityFind Claire on Instagram hereExplore CPD training with Sian: @soulshinetherapistCheck out Charlotte’s instagram hereConnect with Nicola: @theselfworththerapist

    1h 18m

About

Welcome to the podcast for counsellors and therapists who want to grow a thriving private practice—without selling their soul, pretending to be a TikTok influencer, or using tactics that make their stomach turn. Hosted by Claire, a straight-talking business and marketing mentor for therapists, this show is your permission slip to build a practice your way—calmly, ethically, and with a CEO mindset that actually feels good. Whether you're just starting out or scaling up, you'll find: Honest conversations about what it really takes to grow a private practiceEthical marketing tips that won’t make you want to hide under a blanketMindset reframes to quiet the inner critic and ditch the "I'm not business-minded" storyPractical strategies for content, visibility, niching, and staying bookedAnd the occasional pep talk when you're wondering if you should just become a florist insteadIf you’re done with gimmicks, hacks, and “one-size-fits-all” formulas—and you’d rather build a sustainable, values-led practice that honours your brain, your energy, and your integrity—you’re in the right place. Pull up a chair. Let’s build a private practice that fits you.