Pulse of the Practice

Thomson Reuters

We all love free… But tax and accounting firms love it so much that they give their brain away for free! Everything is changing in our profession but the future is bright. Tune in to turn pain points into opportunities. Join Paul Miller and Thomson Reuters Advisory Consultants as they have real and relevant conversations to provide you with inspirational and actionable ideas to move your firm forward. Expect to hear from your peers as well as they share their experiences and discuss relevant topics you're all familiar with; leadership, client relationships, firm culture, staffing, technology, and much more! Learn more about Practice Forward at http://tax.tr.com/practice-forward

  1. SEP 30

    Beyond Compliance: Build a 2026 Plan Clients Trust—and Happily Fund

    In this Pulse of the Practice conversation, Paul Miller unpacks why the best “tax planning season” is all year long—not just Q4. With many firm initiatives already targeting 2026, Paul shares how leading firms translate today’s client conversations into concrete capacity, revenue, and staffing plans for the next 12–24 months. Key takeaways: Listen for life‑event signals. Clients rarely say “I need an exit plan.” They hint at transitions—succession, burnout, relocation, health, or market shifts. Train your team to hear those cues and start planning early.Valuation isn’t a finish line; it’s a starting point. Regularly benchmark the business so owners can align pricing, client mix, and structure with their eventual exit timeline.Make planning continuous. Replace last‑minute Q4 models with a cadence of mini‑check‑ins that combine numbers with narrative: goals for the next 1–5 years, risk tolerance, and capacity constraints—both client and firm‑side.Charge for strategy with confidence. Longstanding relationships don’t make advisory “free.” Clarify scope, package outcomes (e.g., exit readiness, tax savings roadmap, sale prep), and communicate the value long before a transaction looms.Redesign roles for impact. Shift staff from “cranking numbers” to managing relationships and discovery. The result: better insights, earlier interventions, and more profitable engagements.Think 2026 now. If 75% of your big projects already point to 2026, formalize forecasts, staffing plans, and pricing updates today. Whether your clients are five years from a sale or just exploring growth options, this episode shows how to move from reactive calculations to proactive advisory—without awkward money talks. Timestamps 00:00 Intro and why planning sneaks up on firms03:55 Why 2026 planning starts today06:45 Spotting exit triggers in normal conversations11:15 Numbers vs. life events: bringing both into planning16:15 Pricing advisory in long‑term relationships20:25 When to discuss valuation (and how often)24:20 Turning staff into relationship managers Keywords (primary/secondary/long‑tail) Primary: year‑round tax planning, advisory services for accounting firms, business valuation, exit planning, 2026 firm planning Secondary: CPA firm capacity planning, client discovery, pricing advisory, scope management, relationship management, revenue projections Long‑tail: how to price advisory for long‑term clients, signs a business is ready to sell, continuous tax planning vs Q4, training staff for client advisory, building a 2026 capacity plan

    27 min
  2. SEP 9

    Navigating 2025 Tax Law Changes: Proactive Strategies for Accounting Firms

    In this episode of "Pulse of the Practice," hosts Mo Arbas and Paul Miller dive deep into the latest tax law updates impacting accounting and tax firms as we approach the fourth quarter of 2025. Discover practical strategies for communicating key legislative changes—like the expiration of the clean vehicle credit, updates to renewable energy incentives, R&D credit modifications, QBID (Section 199A), and bonus depreciation—with your clients. Learn how to break down complex information into digestible video announcements and distinguish between goodwill communications and billable advisory work. Mo and Paul offer actionable insights on how firms can stay ahead by proactively addressing client needs, leveraging new tax planning opportunities, and maintaining confidence in an ever-evolving regulatory landscape. Whether you're managing busy extension deadlines or looking to optimize your advisory services, this episode is packed with best practices, real-world examples, and expert guidance to ensure your clients are informed and your firm is prepared for the year ahead. Tune in to keep your finger on the pulse of tax law changes, maximize client value, and position your practice for success in 2025 and beyond! Keywords:2025 tax law changes, accounting firm advisory, clean vehicle credit expiration, renewable energy tax credits, R&D credit update, Section 199A, QBID extension, bonus depreciation, tax planning strategies, client communication, proactive tax advisory, small business tax updates, IRS guidance, accounting best practices, tax legislation, extension deadlines, business tax credits, firm workflow optimization, tax compliance, tax advisory services, podcast for accountants

    27 min
  3. AUG 27

    Navigating Tax Law Changes: Proactive Advisory Strategies for Accounting Firms

    In this insightful episode of Pulse of the Practice, hosts Mo Arbas and Paul Miller reconnect to discuss the ever-evolving landscape of tax law changes and the impact on accounting practices. With recent travel and busy schedules behind them, Mo and Paul dive deep into how firms can proactively adapt to new legislation, including the "big beautiful bill" and its implications for tax credits, child tax exemptions, overtime income, and more. Listeners will gain actionable advice on how to stay ahead of regulatory updates, optimize tax planning strategies for clients, and effectively communicate changes through targeted content like short, topic-specific videos. The hosts explore the importance of advisory services, the evolving roles within accounting teams, and how firms can build trust and demonstrate value beyond compliance work. Key topics include: The importance of proactive client communication in light of legislative changesStrategies for team readiness and workflow optimizationLeveraging video content for client education on tax law updatesAdvisory vs. compliance: transitioning to value-added servicesReal-world scenarios for maximizing deductions, credits, and filing status optimizationBuilding client trust and engagement for future advisory relationshipsManaging documentation and staff responsibilities as laws evolvePlanning ahead for 2025, 2026, and beyondWhether you’re a firm owner, tax professional, or team member, this episode delivers practical insights to help your practice thrive amid change and position itself as a trusted advisory partner. Keywords: tax law changes, tax advisory, accounting firm strategies, tax credits, child tax credit, overtime income, compliance vs advisory, client communication, tax planning, proactive advisory, accounting workflow, staff optimization, tax deduction strategies, tax exemption, client engagement, financial advisory services, accounting team roles, regulatory updates, pulse of the practice, tax legislation, tax return planning, 2025 tax changes, 2026 tax changes, short-form video marketing, client education, CPA firm best practices

    31 min
  4. AUG 19

    Breaking the Hamster Wheel: Transforming a CPA Practice for Sustainable Growth with Kevin Stewart - Live from Nashville Partner Summit Part 2 of 2

    In this insightful episode of "Pulse of the Practice," hosts Mall Harbor and Paul sit down with Kevin Stewart, a seasoned CPA and second-generation firm owner, to discuss the journey from traditional compliance work to an advisory-driven practice. Kevin shares candid stories of taking over his father's firm, scaling to 55 employees, and confronting the overwhelming "hamster wheel" of accounting work. He reveals the pivotal moments that inspired a shift towards a value-based, client-focused advisory model and the challenges and triumphs encountered along the way. Listeners will learn how Kevin successfully implemented new strategies, tackled the fear of change, and built a legacy-focused firm that empowers the next generation—including his own daughter. The conversation delves into practical tips for CPA firm owners: moving away from giving away free advice, building effective teams, protecting time for strategic work, and transitioning existing clients to a more profitable model. Whether you’re a solo practitioner or a firm leader looking to modernize your accounting practice, this episode is packed with real-world advice on working "on" your business, not just "in" it. Discover how to escape the cycle of being “too busy,” embrace change, and create a firm culture centered on deeper client relationships and sustainable growth.

    17 min
  5. AUG 5

    Transforming Accounting Practices: Overcoming Challenges, Embracing Change, and Building Stronger Teams – Live from Nashville Partner Summit Part 1 of 2

    In this insightful episode of Practice Pulse, host Mo sits down with industry veterans Paul and John for a candid conversation live from the Nashville Partner Summit. Together, they dive deep into the realities of modern accounting practice, addressing common challenges, the power of peer support, and actionable strategies for firm transformation. John, a CPA with 35 years of experience, shares his personal journey—discussing the pressures of running a firm, the impact of constant change in the industry, and the importance of staff engagement. Mo and Paul guide the discussion through practical advice on improving client communication, managing workflow, and fostering a culture of continuous improvement. Listeners will discover: The top three challenges accounting firms face todayHow to initiate meaningful change within your teamStrategies for client communication and expectation managementThe value of stepping outside your comfort zone for professional growthWhy attending industry summits can catalyze transformation for your firmWhether you’re a seasoned practitioner or a new firm leader, this episode offers relatable stories, expert insights, and motivating takeaways to help you take your practice to the next level. keywords: accounting, CPA, practice management, firm leadership, team building, client communication, change management, Nashville Partner Summit, professional growth, workflow optimization, staff engagement, accounting conference, Practice Forward, firm transformation, Mo, Paul Miller, John, accounting challenges, business development, accounting podcast, accounting industry trends

    14 min
  6. JUL 22

    Pulse of the Practice - Live from Miami: Innovation & Evolution: Lessons from Amazon and the Future of Tax Advisory

    Join us for a dynamic live episode of “Pulse of the Practice” from the 2025 Advisory Symposium in Miami! Hosts Mo and Paul kick off with lively banter, audience engagement, and a look behind the scenes at the evolution of their own professional journeys. This special session dives into the rapid pace of innovation and adaptation in various industries, spotlighting the transformation of Amazon from humble beginnings to global powerhouse. Discover how Amazon’s relentless drive for innovation—and its willingness to learn from failures—offers valuable lessons for the accounting and tax advisory profession. Hear from special guest Elizabeth Bystrom, President of Tax at Thomson Reuters, who shares insights into the launch of the groundbreaking “Ready to Advise” platform. Elizabeth discusses the importance of client relationships, the transition from transactional services to strategic advisory, and how AI and automation are reshaping the future of tax practices. The episode also features interactive games, audience prizes, and shout-outs to sponsors like Protection Plus. Whether you’re a tax professional, accountant, or business leader looking to stay ahead of industry trends, this episode offers actionable strategies, innovation milestones, and a look at the next wave of advisory technology. Don’t miss this fun, insightful, and forward-thinking conversation that will inspire you to embrace change and lead your practice into the future! Key Topics Covered: The evolution and innovation journey of Amazon and its impact on client expectationsHow disruption in the retail industry provides lessons for the accounting professionThe importance of continuous innovation in tax and accounting servicesIntroduction to Thomson Reuters’ “Ready to Advise” platform and its benefitsLeveraging AI and automation to enhance efficiency and client relationshipsOvercoming resistance to change and embracing technology in professional servicesLive audience interaction, prize giveaways, and more! Keywords: tax advisory, accounting innovation, Amazon business case, industry disruption, Thomson Reuters, Ready to Advise, tax technology, AI in accounting, automation, client relationships, tax practice growth, CPA evolution, professional services trends, accounting symposium

    1h 1m
  7. JUN 13

    Beyond the Numbers: Elevating CPA Practices with Wealth Management and Advisory Services

    Summary In this episode, Mo Arbas and Paul Miller engage with Trisha Floyd, a CPA firm owner, discussing her journey in transitioning from traditional accounting to advisory services. Trisha shares insights on the importance of client education, building trust, and the integration of wealth management into CPA practices. The conversation highlights the evolving landscape of the service industry and the opportunities for CPAs to provide higher levels of service and support to their clients. Takeaways Trisha Floyd emphasizes the importance of client education in advisory services.Building trust is crucial for CPAs to effectively offer wealth management.The integration of wealth management into CPA practices can enhance client relationships.Understanding client needs goes beyond tax returns; it's about holistic financial planning.Trisha's firm aims to provide customized plans for clients of all ages.The service industry is evolving, with a growing demand for comprehensive financial services.CPAs can leverage their expertise to offer higher levels of service and support.Effective communication and asking the right questions can uncover additional client needs.The future of advisory services lies in the ability to adapt and provide tailored solutions.Trisha is excited about the potential of marrying CPA services with wealth management. Keywords: CPA, advisory services, wealth management, client education, financial planning, trust, client relationships, service industry, tax planning, financial advisory

    27 min
4.8
out of 5
26 Ratings

About

We all love free… But tax and accounting firms love it so much that they give their brain away for free! Everything is changing in our profession but the future is bright. Tune in to turn pain points into opportunities. Join Paul Miller and Thomson Reuters Advisory Consultants as they have real and relevant conversations to provide you with inspirational and actionable ideas to move your firm forward. Expect to hear from your peers as well as they share their experiences and discuss relevant topics you're all familiar with; leadership, client relationships, firm culture, staffing, technology, and much more! Learn more about Practice Forward at http://tax.tr.com/practice-forward

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