Designing Healthcare that Cares Podcast

Doctor Podcast Network, Dr. Laura Suttin

Designing Healthcare that Cares is a podcast for leaders who believe healthcare can, and must, be built differently. Hosted by physician, executive coach, speaker, author, and consultant Dr. Laura Suttin, each episode explores how to transform burnout-driven systems into thriving cultures where both people and performance flourish.Through thoughtful conversations with healthcare executives, frontline leaders, and changemakers, along with solo episodes where Dr. Suttin shares practical tools, reflections, and evidence-based strategies, you’ll gain insights that tackle root causes instead of symptoms. You’ll hear stories and insights that show what’s possible when we reimagine healthcare with purpose, connection, empowerment, and joy.If you’re ready to create environments where clinicians feel safe and supported, patients receive better care, and organizations achieve sustainable success, you’re in the right place.Disclaimer -While I am a physician, the information presented in this podcast is for educational purposes only and should not be considered medical advice. It is not a substitute for professional medical advice, diagnosis, or treatment. Please consult with your own healthcare provider before making any significant changes to your lifestyle or routine. By listening to this podcast, you are not creating a physician/patient relationship.

  1. The Surprising Freedom of Boundaries | Ep59

    APR 6

    The Surprising Freedom of Boundaries | Ep59

    What if setting clear boundaries actually freed you to innovate more boldly, take smarter risks, and combat overwhelm in high-stakes healthcare environments? In this insightful conversation, Dr. Laura Suttin interviews Sheri Jacobs, as she shares her unconventional path, from photojournalist capturing Michael Jordan to founding a thriving consulting firm and chasing wildlife adventures across Antarctica and Africa, and how those experiences shaped her powerful framework on boundaries. They discuss: Why unlimited choices create overwhelm and how boundaries liberate exploration, like the playground fence experiment. The liberating role of boundaries in personal life, career pivots, and avoiding FOMO in side hustles or income streams Differentiating risk tolerance from risk capacity, and why evaluating "what if it fails?" unlocks bolder moves Auditing "noise" (distractions, assumptions, social media) to protect focus and energy Bottom-up innovation: Amplifying frontline voices closest to patients or customers (e.g., Stanley Quencher turnaround, Good Catch programs, Best New Mistake awards) Combining psychological safety with clear boundaries to create the true "innovation zone" Packed with practical stories from healthcare challenges to corporate experiments, this episode offers healthcare leaders, clinicians, and teams tools to foster resilience, encourage smart risk-taking, and design cultures that innovate sustainably amid uncertainty and burnout. Three Actionable Takeaways: Define your "fence" first: Clarify what matters most right now (outcomes, priorities, capacity). This creates space to explore boldly within safe limits, reducing overwhelm from endless options like the Cheesecake Factory menu. Audit the noise and start small: Track distractions pulling you off-focus for a week, then experiment with one small boundary shift (e.g., limiting inputs or saying no to low-priority asks) to build confidence and momentum. Amplify frontline voices: Create simple channels for ideas from those closest to patients and operations, small inputs can spark massive wins, as seen in Stanley's 10x growth from one sales associate's insight. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Sheri Jacobs, FASAE, CAE, is a three-time bestselling author, innovation strategist, keynote speaker, and CEO of Avenue M Group. She has surveyed nearly one million people and helped over 300 organizations unlock innovation, navigate uncertainty, and build resilient cultures. Her upcoming book, The Unexpected Power of Boundaries: Rethinking the Rules, Risks, and Real Drivers of Innovation (early 2026), challenges traditional views on creativity. A passionate wildlife photographer, Sheri draws inspiration from adventures in Africa, Antarctica, and beyond. Website: https://www.sherijacobs.com Avenue M Group: https://www.avenuem.org About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    34 min
  2. Perfectionism, Self-Compassion, and Becoming More of Who You Truly Are | Ep58

    MAR 23

    Perfectionism, Self-Compassion, and Becoming More of Who You Truly Are | Ep58

    What if the perfectionism that got you through med school and residency is now quietly sabotaging your well-being, relationships, and leadership? In this vulnerable, soul-sister-style return conversation on Designing Healthcare That Cares, Dr. Laura Suttin welcomes back Dr. Jillian Rigert, for a deep dive into perfectionism's hidden costs. They unpack its roots in seeking belonging and approval, how it shows up as procrastination and resistance, even when creating courses, masking vulnerability, shame spirals, and high-stakes pressure in healthcare and academia.  Drawing from personal stories, near-death experiences, community (like the ACE group), Kristen Neff's self-compassion research, somatic tools like Peter Levine, and Ram Dass's Becoming Nobody documentary, they explore antidotes: beginner's mind, common humanity, boundaries, spiritual connectedness, and reclaiming flow over hustle.  This episode reminds us that true productivity and connection emerge when we strip away layers to become more of who we already are: imperfect, human, and worthy. Three Actionable Takeaways: Tune Into Your Body to Differentiate Resistance from Self-Care: Perfectionism often masquerades as procrastination. Pause and check somatic cues: Does this feel like fear or shame contraction (ugh, avoidance), or genuine preparation for flow? Practice compassionate curiosity. Name the pattern, take a mini-break if needed, then return. Over time, this rebuilds mind-body trust disrupted by years of dissociation in training. Practice Self-Compassion to Counter Shame and Boost Performance: When perfectionism triggers shame, use Kristen Neff's framework: mindfulness (acknowledge "this is hard"), kindness (hand on heart, soothing words), and common humanity ("high achievers everywhere feel this"). Counter shame spirals somatically. Shift to an "authentic pride" posture to reactivate your prefrontal cortex. Research shows self-compassion enhances productivity and mental health more than harsh self-criticism ever did. Cultivate Spaces of Vulnerability and Spiritual Connectedness: Seek or create communities like the ACE group where masking isn't required. Show up raw to experience deeper belonging over fitting in. Tune into the "spiritual channel" (shared humanity, soul-level connection) via nature, eye contact in patient care, or Ram Dass-inspired reflection: At life's end, what truly matters? Let this guide boundaries, release people-pleasing, and prioritize peace over hustle because authentic presence trumps perfection. Episode Mentioned in the Show: Episode 1 - Reclaiming Your Narrative Laura and Jillian discuss the impact of the patriarchy in the medical community and how women physicians can take back power, reclaiming authenticity. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Jillian Rigert (DMD, MD, ACC, TIPC) is a physician, dentist, Air Force veteran, Martha Beck Wayfinder master coach, and trauma-informed professional leadership coach. She partners with high-achievers during life and career transitions, burnout recovery, and identity reclamation. Currently training as a marriage and family therapist with a trauma focus, she brings a holistic, whole-person approach. Her wingman is her dog, Reese Griffin.       Website: jillianrigertcoaching.com       LinkedIn: https://www.linkedin.com/in/jillian-rigert       Facebook: https://www.facebook.com/jillian.rigert       YouTube: A Life True to You About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD Register for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    40 min
  3. From Overloaded to Empowered: Reclaiming Time, Balance, and Joy in Medicine with Dr. Natasha Beauvais | Ep57

    MAR 9

    From Overloaded to Empowered: Reclaiming Time, Balance, and Joy in Medicine with Dr. Natasha Beauvais | Ep57

    Imagine reclaiming your time as a physician: finishing charts by dinner, building meaningful patient relationships, and running a sustainable practice without burnout? In this insightful episode, Dr. Laura Suttin interviews Dr. Natasha Beauvais, as she shares her unexpected journey from traditional medicine to concierge care after taking over her mentor's practice over a decade ago. They explore: The evolution and growth of concierge medicine as a proven model Overcoming burnout by offloading tasks, systematizing workflows, and valuing physician time Empowering teams through delegation, structure like EOS, and mindset shifts The impact on patient care when healthier providers lead to better outcomes Drawing from her experiences running a nine-provider practice and coaching through the Concierge Medicine Academy, Dr. Beauvais offers practical guidance for physicians seeking agency, business acumen, and radical health in healthcare amid administrative burdens and high demands. If you're a physician considering concierge medicine, entrepreneurship, or simply better balance, this episode provides tools to redesign your practice for sustainability and fulfillment. Three Actionable Takeaways: Delegate effectively: Offload non-physician tasks like refills to trained nurses after collaborative protocols, saving weeks of time annually while engaging your team at their highest level. Value your time holistically: Recognize the health and monetary worth of your hours; implement systems like rotating calls to ensure downtime for rejuvenation, leading to refreshed, more effective patient care. Adopt business structures: Use frameworks like EOS to clarify accountability, redistribute workloads, and build empowered teams, preventing administrative overload and fostering growth. About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Natasha Beauvais is a board-certified family physician specializing in preventive care for cancer, heart disease, and immobility. She owns and leads Northern Virginia Family Practice, a nine-provider concierge practice in Arlington, VA, and founded the Concierge Medicine Academy to coach physicians in building sustainable, independent concierge models focused on radical health for teams and patients. Website: https://nvafamilypractice.com Website: https://conciergemedicineacademy.com  LinkedIn: https://www.linkedin.com/in/natasha-lewry-beauvais-0532192a About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/purposefulMD Join the waitlist for the Clinician Leadership Compass course to combat overwhelm and burnout.: www.thepurposefulmd.com/courses The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    32 min
  4. Mistakes I Made as a New Physician Leader: Lessons to Avoid Burnout and Build Capacity | Ep56

    FEB 23

    Mistakes I Made as a New Physician Leader: Lessons to Avoid Burnout and Build Capacity | Ep56

    What if your drive to "do it all" as a clinician leader is fueling chaos, not results? In this vulnerable solo episode of Designing Healthcare That Cares, Dr. Laura Suttin gets transparent about her stumbles transitioning from private practice to health system leadership: inflating her irreplaceability, mirroring toxic after-hours work culture, avoiding peer-to-report conversations, and blasting misaligned emails that sparked backlash. Highlighting the gap between clinical excellence and leadership training.  She shares mindset shifts like embracing "you're replaceable" for delegation, themes of unclear roles, emotional pressure, and team bottlenecks.  Perfect for underprepared clinician leaders feeling reactive or resentful, this episode offers reflective questions to spot over-functioning, plus a promo for her upcoming Clinician Leadership Compass course (10 CME hours). Learn to prioritize, engage early, and lead without burnout, because untrained leaders cost organizations dearly. Join the Clinician Leadership Compass Waitlist: thepurposefulmd.com/courses  This is a self-paced online course with tools for delegation, tough talks, and accountability Three Actionable Takeaways: Embrace Replaceability for True Capacity: Overextending signals "indispensable" but breeds bottlenecks. Dr. Laura's coach gut-punch: "You're replaceable" freed her to delegate. Reflect: Audit your plate; delegate one task this week to a team member, building their skills while reclaiming focus and preventing burnout. Model the Culture You Want, Not the One You Inherited: Late-night emails "cast a shadow," normalizing exhaustion. Use delay-send or offline mode to protect boundaries. Scan your habits; if undesired behaviors echo in your team (e.g., weekend replies), initiate a no-after-hours norm via a team huddle, owning your role in the tone. Engage Stakeholders Early to Avoid Backlash: Solo-planning big changes ignores expertise, amplifying friction. Dr. Laura's email fiasco taught: Bring in dissenters sooner. For your next initiative, list 3-5 key players (even intimidating ones); schedule input sessions upfront to co-create and reduce resistance. About the Show Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    19 min
  5. FEB 9

    Reclaim Your Day: Charting Hacks to Beat Burnout and Boost Balance with Dr. Sarah Smith | Ep55

    Imagine completing all your charting and tasks during work hours, leaving no homework behind and gaining more time for family and self-care? In this practical episode, Dr. Laura Suttin interviews Dr. Sarah Smith, as she recounts her transformation from endless after-hours work to a sustainable clinical routine while practicing in Australia and Canada. They explore: Charting as an optimizable skill through noticing habits and curiosityBuilding team support to work at the top of your license and eliminate low-value tasksEfficient inbox management and patient request navigation within time constraintsThe potential and pitfalls of AI tools in documentationDrawing from real-life coaching experiences and clinical insights, Dr. Smith shares actionable methods for clinicians to redesign their days, minimize interruptions, and create systems that prioritize wellbeing and quality patient care amid rising demands. If you're a clinician overwhelmed by charting and burnout, this episode offers relatable strategies to regain control, foster team collaboration, and build a fulfilling practice. Three Actionable Takeaways: Practice noticing without judgment: Observe why you're staying late or falling behind. e.g., "I noticed only one chart got done today"—to identify small changes like prioritizing tasks in the moment, reducing evening work.Redistribute team tasks: Discuss daily workflows with staff to offload non-clinician duties (appointment rescheduling or ultrasound bookings), freeing up time for high-level work without adding to anyone's burden.Streamline inbox and requests: Use fewer words, batch process messages, and defer non-urgents safely—e.g., "Your blood work is stable; repeat in three months"—to clear items quickly while ensuring patient safety and efficiency.About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Sarah Smith is a rural family physician in Alberta, Canada, specializing in emergency and hospitalist care. As a charting coach, she helps clinicians restructure their days to finish tasks within work hours, reducing burnout and promoting balance. With experience in Australia and Canada, she empowers professionals through coaching and her podcast, Sustainable Clinical Medicine. Website: https://www.chartingcoach.ca LinkedIn: https://www.linkedin.com/in/sarah-smith-999101200/  Instagram: https://www.instagram.com/thechartingcoach/?hl=en About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    34 min
  6. Finding Happiness in Chemo: Dr. Cindy Howard's Inspiring Twist on Beating Cancer with Positivity | Ep54

    JAN 26

    Finding Happiness in Chemo: Dr. Cindy Howard's Inspiring Twist on Beating Cancer with Positivity | Ep54

    Imagine turning a life-altering cancer diagnosis into a journey of empowerment, fun, and profound personal growth, without denying the hardship? In this inspiring episode, Dr. Laura Suttin interviews Dr. Cindy Howard, as she shares her unique path from an allopathic family background to chiropractic medicine, her battle with Hodgkin's lymphoma 11 years ago, and how it reshaped her approach to wellness, patient care, and leadership. They explore: Shifting from a victim mentality to one of gratitude and empowermentThe power of self-talk, emotional freedom techniques (EFT), and choosing emotions to navigate challengesLetting go of people, beliefs, and situations that no longer serve youEmbracing failures as learning opportunities and redefining "problems" as "challenges" for better energy and outcomesStrategies for overcoming "can't" mindsets in healthcare, like addressing burnout through small, purposeful actionsDrawing from her experiences in private practice, speaking, and founding the Positively Altered Project, Dr. Cindy offers practical insights for healthcare leaders and clinicians to build resilience, enhance patient connections, and create joy amid adversity. If you're a healthcare professional seeking tools to redefine challenges, boost personal wellbeing, and inspire teams, this episode provides empowering strategies to choose your path with intention and positivity. Three Actionable Takeaways: Practice self-talk to shift energy: When facing negativity or anger, assign it a number. For example,  on a scale of 1-10, and ask, "Why am I feeling this, and how can I redirect it productively?" Use techniques like EFT to release unhelpful emotions, fostering resilience without extra time or resources.Reframe "problems" as "challenges": Replace heavy words like "problem" with "challenge" in daily language to lift your energy and mindset. For example, "The challenge is" instead of "The problem is" making obstacles feel approachable and actionable in high-stress healthcare environments.Embrace failures as growth: View setbacks not as endpoints but as forward steps; reflect on what they teach about your resilience, then take one small action toward change, like exploring new opportunities if your current role contributes to burnout.  About the Show Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Cindy Howard is a board-certified chiropractic internist, nutritionist, and award-winning author of “Positively Altered: Finding Happiness at the Bottom of a Chemo Bag.” As owner of Innovative Health and Wellness Center and founder of the Positively Altered Project, she unites professionals to reimagine wellness. With leadership roles on boards like in Guardia Health and Fullscript, plus nearly 20 years as an ACA Illinois delegate, Dr. Cindy inspires through her podcast, speaking, and science-backed strategies for integrating mental, physical, and emotional health. Website: https://www.drcindyspeaks.com About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    26 min
  7. JAN 12

    Creating Cultures of Connection: a Conversation with Rachel DeAlto | Ep53

    Imagine ditching the hustle of endless hours for small, intentional acts that build unbreakable teams and combat healthcare burnout without costing a dime? In this engaging episode, Dr. Laura Suttin interviews Rachel DeAlto, CSP, as she shares her unconventional journey from practicing law and launching a startup to becoming a media personality on shows like Married at First Sight, and now empowering leaders through her books “Relatable“ and “The Relatable Leader“.  They explore:  Relatability as a teachable skillThe role of empathy in patient careManaging distractions in a hyperconnected world  Strategies for building trust through respect, consistency, and clear communication. Drawing from psychology and real-world examples, Rachel offers practical advice for healthcare professionals to enhance connections, reduce anxiety from social media, and foster human-centered cultures amid burnout challenges. If you're a healthcare leader or clinician seeking to improve team dynamics, patient outcomes, and personal resilience, this episode delivers relatable tools to lead with intention and authenticity. Three Actionable Takeaways: Prioritize small moments of respect: In daily interactions, take 30 seconds to recognize great work. It builds trust and engagement more effectively than financial incentives, saving time on turnover and training.Sit down for better connections: Whether with patients or team members, sitting conveys presence and care, making brief encounters feel more meaningful and compassionate without adding extra time.Seek honest feedback and act: Use anonymous surveys to assess trust, respect, and communication; commit to implementing changes to avoid eroding morale. Focus on controllable processes like offloading notes immediately to stay present.About the Show Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Rachel DeAlto, CSP, is a keynote speaker specializing in communication, leadership, and human connection. With a law degree, Master's in Psychology, and experience as a media expert on shows like Married at First Sight, she empowers audiences through her TEDx Talk and books  “Relatable“ and “The Relatable Leader“ to build trust and high-performing cultures. Website: https://www.racheldealto.com   About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    27 min
  8. 2025 Reflections on Alignment, Gratitude, and Letting Go | Ep52

    12/29/2025

    2025 Reflections on Alignment, Gratitude, and Letting Go | Ep52

    As the year winds down, reflection becomes unavoidable — especially after a season filled with change, growth, and transition. In this solo episode of Designing Healthcare That Cares, Dr. Laura Suttin looks back on 2025 through the lens of alignment — learning to move toward what feels true and away from what no longer fits. Rather than forcing a polished “word of the year,” Laura names the complexity of the past twelve months, holding gratitude and grief at the same time. She shares openly about the personal and professional moments that shaped her year: her daughter leaving for college, shifts within the scientific community, navigating injury and identity loss, and stepping more fully into CEO-level leadership in her business. Along the way, Laura reflects on people-pleasing, letting go of over-explaining, and the importance of surrounding yourself with values-aligned community. Looking ahead to 2026, Laura shares what’s coming next — including the launch of her first leadership course — and invites listeners to reflect on where their time and energy truly belong. This episode isn’t about resolutions or productivity. It’s about clarity, alignment, and choosing what matters. What This Episode CoversWhy “alignment” became the defining theme of 2025Holding gratitude and grief at the same timeIdentity shifts when children leave homeDisillusionment — and hope — within the scientific communityLosing a grounding practice and learning to listen to the bodyLetting go of people-pleasing and over-explainingThinking like a CEO instead of an operatorFinding values-aligned communityWhat’s ahead in 2026A reflection framework for the year aheadWhat’s Ahead in 2026Launch of The Clinician Leadership CompassContinued growth of the podcastBuilding a leadership community rooted in alignmentExpanded speaking and impactHealing, recovery, and redefining movementAbout the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/drlaurasuttin 📸 Instagram: https://www.instagram.com/drlaurasuttin/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    18 min
5
out of 5
17 Ratings

About

Designing Healthcare that Cares is a podcast for leaders who believe healthcare can, and must, be built differently. Hosted by physician, executive coach, speaker, author, and consultant Dr. Laura Suttin, each episode explores how to transform burnout-driven systems into thriving cultures where both people and performance flourish.Through thoughtful conversations with healthcare executives, frontline leaders, and changemakers, along with solo episodes where Dr. Suttin shares practical tools, reflections, and evidence-based strategies, you’ll gain insights that tackle root causes instead of symptoms. You’ll hear stories and insights that show what’s possible when we reimagine healthcare with purpose, connection, empowerment, and joy.If you’re ready to create environments where clinicians feel safe and supported, patients receive better care, and organizations achieve sustainable success, you’re in the right place.Disclaimer -While I am a physician, the information presented in this podcast is for educational purposes only and should not be considered medical advice. It is not a substitute for professional medical advice, diagnosis, or treatment. Please consult with your own healthcare provider before making any significant changes to your lifestyle or routine. By listening to this podcast, you are not creating a physician/patient relationship.

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