Designing Healthcare that Cares Podcast

Doctor Podcast Network, Dr. Laura Suttin

Designing Healthcare that Cares is a podcast for leaders who believe healthcare can, and must, be built differently. Hosted by physician, executive coach, speaker, author, and consultant Dr. Laura Suttin, each episode explores how to transform burnout-driven systems into thriving cultures where both people and performance flourish.Through thoughtful conversations with healthcare executives, frontline leaders, and changemakers, along with solo episodes where Dr. Suttin shares practical tools, reflections, and evidence-based strategies, you’ll gain insights that tackle root causes instead of symptoms. You’ll hear stories and insights that show what’s possible when we reimagine healthcare with purpose, connection, empowerment, and joy.If you’re ready to create environments where clinicians feel safe and supported, patients receive better care, and organizations achieve sustainable success, you’re in the right place.Disclaimer -While I am a physician, the information presented in this podcast is for educational purposes only and should not be considered medical advice. It is not a substitute for professional medical advice, diagnosis, or treatment. Please consult with your own healthcare provider before making any significant changes to your lifestyle or routine. By listening to this podcast, you are not creating a physician/patient relationship.

  1. FEB 9

    Reclaim Your Day: Charting Hacks to Beat Burnout and Boost Balance with Dr. Sarah Smith | Ep55

    Imagine completing all your charting and tasks during work hours, leaving no homework behind and gaining more time for family and self-care? In this practical episode, Dr. Laura Suttin interviews Dr. Sarah Smith, as she recounts her transformation from endless after-hours work to a sustainable clinical routine while practicing in Australia and Canada. They explore: Charting as an optimizable skill through noticing habits and curiosityBuilding team support to work at the top of your license and eliminate low-value tasksEfficient inbox management and patient request navigation within time constraintsThe potential and pitfalls of AI tools in documentationDrawing from real-life coaching experiences and clinical insights, Dr. Smith shares actionable methods for clinicians to redesign their days, minimize interruptions, and create systems that prioritize wellbeing and quality patient care amid rising demands. If you're a clinician overwhelmed by charting and burnout, this episode offers relatable strategies to regain control, foster team collaboration, and build a fulfilling practice. Three Actionable Takeaways: Practice noticing without judgment: Observe why you're staying late or falling behind. e.g., "I noticed only one chart got done today"—to identify small changes like prioritizing tasks in the moment, reducing evening work.Redistribute team tasks: Discuss daily workflows with staff to offload non-clinician duties (appointment rescheduling or ultrasound bookings), freeing up time for high-level work without adding to anyone's burden.Streamline inbox and requests: Use fewer words, batch process messages, and defer non-urgents safely—e.g., "Your blood work is stable; repeat in three months"—to clear items quickly while ensuring patient safety and efficiency.About the Show: Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Sarah Smith is a rural family physician in Alberta, Canada, specializing in emergency and hospitalist care. As a charting coach, she helps clinicians restructure their days to finish tasks within work hours, reducing burnout and promoting balance. With experience in Australia and Canada, she empowers professionals through coaching and her podcast, Sustainable Clinical Medicine. Website: https://www.chartingcoach.ca LinkedIn: https://www.linkedin.com/in/sarah-smith-999101200/  Instagram: https://www.instagram.com/thechartingcoach/?hl=en About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    34 min
  2. Finding Happiness in Chemo: Dr. Cindy Howard's Inspiring Twist on Beating Cancer with Positivity | Ep54

    JAN 26

    Finding Happiness in Chemo: Dr. Cindy Howard's Inspiring Twist on Beating Cancer with Positivity | Ep54

    Imagine turning a life-altering cancer diagnosis into a journey of empowerment, fun, and profound personal growth, without denying the hardship? In this inspiring episode, Dr. Laura Suttin interviews Dr. Cindy Howard, as she shares her unique path from an allopathic family background to chiropractic medicine, her battle with Hodgkin's lymphoma 11 years ago, and how it reshaped her approach to wellness, patient care, and leadership. They explore: Shifting from a victim mentality to one of gratitude and empowermentThe power of self-talk, emotional freedom techniques (EFT), and choosing emotions to navigate challengesLetting go of people, beliefs, and situations that no longer serve youEmbracing failures as learning opportunities and redefining "problems" as "challenges" for better energy and outcomesStrategies for overcoming "can't" mindsets in healthcare, like addressing burnout through small, purposeful actionsDrawing from her experiences in private practice, speaking, and founding the Positively Altered Project, Dr. Cindy offers practical insights for healthcare leaders and clinicians to build resilience, enhance patient connections, and create joy amid adversity. If you're a healthcare professional seeking tools to redefine challenges, boost personal wellbeing, and inspire teams, this episode provides empowering strategies to choose your path with intention and positivity. Three Actionable Takeaways: Practice self-talk to shift energy: When facing negativity or anger, assign it a number. For example,  on a scale of 1-10, and ask, "Why am I feeling this, and how can I redirect it productively?" Use techniques like EFT to release unhelpful emotions, fostering resilience without extra time or resources.Reframe "problems" as "challenges": Replace heavy words like "problem" with "challenge" in daily language to lift your energy and mindset. For example, "The challenge is" instead of "The problem is" making obstacles feel approachable and actionable in high-stress healthcare environments.Embrace failures as growth: View setbacks not as endpoints but as forward steps; reflect on what they teach about your resilience, then take one small action toward change, like exploring new opportunities if your current role contributes to burnout.  About the Show Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Dr. Cindy Howard is a board-certified chiropractic internist, nutritionist, and award-winning author of “Positively Altered: Finding Happiness at the Bottom of a Chemo Bag.” As owner of Innovative Health and Wellness Center and founder of the Positively Altered Project, she unites professionals to reimagine wellness. With leadership roles on boards like in Guardia Health and Fullscript, plus nearly 20 years as an ACA Illinois delegate, Dr. Cindy inspires through her podcast, speaking, and science-backed strategies for integrating mental, physical, and emotional health. Website: https://www.drcindyspeaks.com About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    26 min
  3. JAN 12

    Creating Cultures of Connection: a Conversation with Rachel DeAlto | Ep53

    Imagine ditching the hustle of endless hours for small, intentional acts that build unbreakable teams and combat healthcare burnout without costing a dime? In this engaging episode, Dr. Laura Suttin interviews Rachel DeAlto, CSP, as she shares her unconventional journey from practicing law and launching a startup to becoming a media personality on shows like Married at First Sight, and now empowering leaders through her books “Relatable“ and “The Relatable Leader“.  They explore:  Relatability as a teachable skillThe role of empathy in patient careManaging distractions in a hyperconnected world  Strategies for building trust through respect, consistency, and clear communication. Drawing from psychology and real-world examples, Rachel offers practical advice for healthcare professionals to enhance connections, reduce anxiety from social media, and foster human-centered cultures amid burnout challenges. If you're a healthcare leader or clinician seeking to improve team dynamics, patient outcomes, and personal resilience, this episode delivers relatable tools to lead with intention and authenticity. Three Actionable Takeaways: Prioritize small moments of respect: In daily interactions, take 30 seconds to recognize great work. It builds trust and engagement more effectively than financial incentives, saving time on turnover and training.Sit down for better connections: Whether with patients or team members, sitting conveys presence and care, making brief encounters feel more meaningful and compassionate without adding extra time.Seek honest feedback and act: Use anonymous surveys to assess trust, respect, and communication; commit to implementing changes to avoid eroding morale. Focus on controllable processes like offloading notes immediately to stay present.About the Show Designing Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the Guest: Rachel DeAlto, CSP, is a keynote speaker specializing in communication, leadership, and human connection. With a law degree, Master's in Psychology, and experience as a media expert on shows like Married at First Sight, she empowers audiences through her TEDx Talk and books  “Relatable“ and “The Relatable Leader“ to build trust and high-performing cultures. Website: https://www.racheldealto.com   About the Host: Dr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD   The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    27 min
  4. 2025 Reflections on Alignment, Gratitude, and Letting Go | Ep52

    12/29/2025

    2025 Reflections on Alignment, Gratitude, and Letting Go | Ep52

    As the year winds down, reflection becomes unavoidable — especially after a season filled with change, growth, and transition. In this solo episode of Designing Healthcare That Cares, Dr. Laura Suttin looks back on 2025 through the lens of alignment — learning to move toward what feels true and away from what no longer fits. Rather than forcing a polished “word of the year,” Laura names the complexity of the past twelve months, holding gratitude and grief at the same time. She shares openly about the personal and professional moments that shaped her year: her daughter leaving for college, shifts within the scientific community, navigating injury and identity loss, and stepping more fully into CEO-level leadership in her business. Along the way, Laura reflects on people-pleasing, letting go of over-explaining, and the importance of surrounding yourself with values-aligned community. Looking ahead to 2026, Laura shares what’s coming next — including the launch of her first leadership course — and invites listeners to reflect on where their time and energy truly belong. This episode isn’t about resolutions or productivity. It’s about clarity, alignment, and choosing what matters. What This Episode CoversWhy “alignment” became the defining theme of 2025Holding gratitude and grief at the same timeIdentity shifts when children leave homeDisillusionment — and hope — within the scientific communityLosing a grounding practice and learning to listen to the bodyLetting go of people-pleasing and over-explainingThinking like a CEO instead of an operatorFinding values-aligned communityWhat’s ahead in 2026A reflection framework for the year aheadWhat’s Ahead in 2026Launch of The Clinician Leadership CompassContinued growth of the podcastBuilding a leadership community rooted in alignmentExpanded speaking and impactHealing, recovery, and redefining movementAbout the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/drlaurasuttin 📸 Instagram: https://www.instagram.com/drlaurasuttin/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    18 min
  5. From Burnout to Better Leadership: Practical Tools with Ellen Whitlock Baker | Ep51

    12/15/2025

    From Burnout to Better Leadership: Practical Tools with Ellen Whitlock Baker | Ep51

    Burnout rarely shows up all at once. It creeps in quietly — disguised as overwhelm, responsibility, and “this is just how work is.” Ellen Whitlock Baker knows this firsthand. After nearly 20 years in higher education leadership, she hit a breaking point that forced her to confront something deeper than stress: misalignment between her values, her identity, and the systems she was operating inside. In this conversation, Ellen and Dr. Laura Suttin explore why burnout isn’t an individual failure, but a predictable outcome of workplaces that rely on overwork, blurred boundaries, and mission-driven guilt. They unpack how identity gets tangled up with professional roles, why younger generations are refusing the old contracts of work, and what leaders can actually do — practically — to rebuild trust and engagement. This episode moves beyond buzzwords into the real work of designing systems that care for the people inside them. What This Episode CoversThe difference between overwhelm and true burnoutWhy mission-driven work is especially vulnerable to moral injuryHow identity gets wrapped up in professional titlesWhy “we pay you well” isn’t enough to retain peopleWhy engagement surveys fail when nothing changes afterwardHow leaders can rebuild trust without sweeping organizational powerWhy slowing down is the hardest — and most necessary — leadership skillAbout the GuestEllen Whitlock BakerEllen Whitlock Baker is the Founder and CEO of EWB Coaching, where she helps professionals prioritize themselves in systems that often demand self-sacrifice. With over 20 years of experience in higher education leadership and certification through the International Coaching Federation, Ellen specializes in burnout prevention, leadership development, and workplace culture. She is also the host of the Hard At Work Podcast, where she says the quiet part out loud about what isn’t working in today’s workplaces — and what needs to change. Connect with Ellen: 🌐 Website: https://ewbcoaching.com🎙 Podcast: https://hardatworkpodcast.com 💼 LinkedIn: https://www.linkedin.com/in/ellenwhitlockbaker 📸 Instagram: https://www.instagram.com/ellenwbcoaching/✍️ Forbes Coaches Council: https://www.forbes.com/sites/forbescoachescouncil/About the GuestPhysician, author, entrepreneur, and founder of Bright Futures EDG (Empower • Develop • Grow). She writes a children's financial literacy book series featuring “Mimi,” teaching kids foundational concepts like saving, investing, earning, giving, and starting a business. She also hosts the Prosperous Kids Summit and advocates nationally for building generational wealth through education. 📸 IG: @brightfuturesedg 🌐 brightfuturesedg.com 📧 info@brightfuturesedg.com About the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/drlaurasuttin 📸 Instagram: https://www.instagram.com/drlaurasuttin/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    32 min
  6. Teaching Kids About Money with Dr. Michele Cho Dorado | Ep50

    12/01/2025

    Teaching Kids About Money with Dr. Michele Cho Dorado | Ep50

    Most of us didn’t learn about money until adulthood — often by accident or after making mistakes we wish someone had warned us about. Dr. Michele Cho Dorado was no different. In fact, she was nearly a decade into attending hood before realizing she had no real financial education and wasn’t alone in that experience. This realization set off an identity-shifting journey: ➡️ from “just a doctor” to real estate investor ➡️ from real estate investor to children’s book author ➡️ from clinician to someone shaping the next generation's relationship with money Michele shares how learning to invest expanded her identity beyond medicine and helped her rewrite limiting beliefs — especially the common physician narrative: “Money is hard, and I’m not good at it.” As she began teaching her own children, she noticed how naturally they absorbed financial vocabulary simply through exposure. Seeing her four-year-old put coins into the “invest” slot of their family money box and say “grow” revealed the power of early imprinting. In this episode, Dr. Dorado and Dr. Laura unpack: why so many physicians feel boxed into a single identityhow expanding your identity empowers your kidswhy transparency about money matters more than perfectionhow to avoid raising entitled children in a high-income worldwhy generational wealth fails by the 2nd and 3rd generationhow financial literacy builds confidence, resilience, and leadership — not just smarter spendersMichele emphasizes one truth parents often forget: You don’t have to know everything. You just have to be willing to learn out loud with your kids. Your failures and mistakes teach them resilience more than perfection ever could. About the GuestPhysician, author, entrepreneur, and founder of Bright Futures EDG (Empower • Develop • Grow). She writes a children's financial literacy book series featuring “Mimi,” teaching kids foundational concepts like saving, investing, earning, giving, and starting a business. She also hosts the Prosperous Kids Summit and advocates nationally for building generational wealth through education. 📸 IG: @brightfuturesedg 🌐 brightfuturesedg.com 📧 info@brightfuturesedg.com About the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/ 📸 Facebook: https://www.facebook.com/drlaurasuttin 📸 Instagram: https://www.instagram.com/drlaurasuttin/ The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    27 min
  7. Leadership in Practice – Dr. Jeff Gaines’ Path to Culture Change | Ep49

    11/17/2025

    Leadership in Practice – Dr. Jeff Gaines’ Path to Culture Change | Ep49

    Burnout is often discussed like a clinical condition — something to solve, measure, or “fix.” But what if burnout is actually a signal? A message inviting us to pause, reset, and redesign the way we lead and care? In this deeply honest episode of Designing Healthcare That Cares, Dr. Laura Suttin and Dr. Jeff Gaines explore what it really takes to build a healthcare culture where clinicians feel valued, grounded, and supported — not just productive. Drawing from 20+ years in Emergency Medicine and years serving as Chief Medical Officer and VP of Medical Affairs, Dr. Gaines shares the lessons he learned the hard way: Why clinicians feel guilty for needing rest (and how to let that go)How micro-rituals — like a purposeful handwashing reset — can pull your nervous system out of overdriveWhy managing energy is more important than managing timeHow leaders unintentionally set harmful expectations (“If I email at midnight, my team thinks they should, too”)Why “stay interviews” prevent the million-dollar cost of losing a physicianAnd why culture shifts don’t require huge budgets — just honesty, intention, and humanityThis episode blends neuroscience, leadership wisdom, humor, and the real emotional truth of being a clinician. It’s not about grinding harder. It’s about reclaiming the parts of healthcare — and ourselves — that we’ve quietly lost along the way. Top 3 TakeawaysMicro-moments matter. Reset rituals help clinicians arrive fully present, improve efficiency, and protect wellbeing.Culture is shaped by what leaders model. Emailing at midnight? Skipping meals? Your team reads it as the standard.Retention is leadership work. Stay interviews, recognition, and investment in autonomy and growth dramatically reduce turnover and strengthen engagement.About the GuestDr. Jeff Gaines is a Board-Certified Emergency Physician, physician executive, educator, and former Chief Medical Officer & VP of Medical Affairs at Newport Hospital. With 20+ years of clinical practice and a Master of Health Care Management from Harvard, Dr. Gaines is passionate about workforce wellbeing, organizational culture, and redefining leadership in medicine.  He serves as faculty at Brown University and advises healthcare leaders on strategy, culture, and clinician engagement. 🔗 LinkedIn: www.linkedin.com/in/jeffrey-t-gaines About the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    36 min
  8. Agency in Healing – Dr. Christine Kempton’s Journey to Renewal | Ep48

    11/03/2025

    Agency in Healing – Dr. Christine Kempton’s Journey to Renewal | Ep48

    For physicians, burnout can feel like an inevitable cost of caring. But what if it’s actually an invitation to realign with who we are? In this episode of Designing Healthcare That Cares, Dr. Laura Suttin talks with Dr. Christine Kempton, professor of hematology at Emory University and founder of Christine Kempton Coaching, about her personal and professional journey from perfectionism and overwork to purpose and presence. Christine shares how her early years as a ballet dancer shaped her drive for external validation—and how those same perfectionist patterns followed her into medicine. Through candid reflection, she reveals the turning point when burnout forced her to pause and reclaim agency over her own well-being. They explore why waiting for “the system” to change can leave physicians feeling powerless—and how taking responsibility for our inner world, rather than blaming the outer one, leads to freedom. From practical tools like mindful mornings and digital boundaries to profound mindset shifts about fear, worth, and love, this episode offers a roadmap for any healthcare professional seeking renewal. It’s a conversation that moves beyond fixing burnout to rediscovering meaning—and reminds us that healing the system starts with healing ourselves. Top 3 TakeawaysAgency Begins Within. True change in healthcare starts when individuals reclaim their power to choose how they show up—even in systems that need reform.Fear Isn’t the Fuel. Shifting from fear-based striving to love-based action unlocks peace, clarity, and authentic leadership.Burnout Is a Message, Not a Failure. When exhaustion hits, it’s often an invitation to realign with your values, not an ending.About the GuestDr. Christine Kempton is a professor of hematology at Emory University and director of the Hemophilia of Georgia Center. With over two decades of experience in medicine, she has cared for generations of patients and led innovative research in bleeding disorders. After walking through her own burnout, she founded Christine Kempton Coaching, where she helps women physicians reconnect with purpose, balance, and joy. A former ballet dancer, she blends science, self-awareness, and soulful coaching to empower others to move from fear to freedom. 🌐 https://www.christinekempton.com/  🔗 LinkedIn: linkedin.com/in/christine-kempton-md-msc-93744997 About the ShowDesigning Healthcare That Cares is where leadership meets humanity. Hosted by Dr. Laura Suttin, the show explores what happens when compassion, connection, and courage come together to transform how we care—for our patients, our teams, and ourselves. About the HostDr. Laura Suttin is a physician, leadership coach, and lifelong advocate for designing systems that truly care. After years of navigating the complexities of healthcare, she realized that compassion and connection aren’t just nice-to-haves—they’re the foundation of great medicine. Today, Laura brings that vision to life through her work as a consultant, speaker, and host of Designing Healthcare That Cares. She helps healthcare leaders and clinicians rediscover their purpose, build resilient teams, and lead with both strategy and soul. When she’s not interviewing changemakers or guiding organizations, you can find her sharing stories that remind us all why we got into medicine in the first place—to make a difference, together. 🌐 Website: drlaurasuttin.com 🔗 LinkedIn: https://www.linkedin.com/in/laura-suttin-md/  📸 Facebook: https://www.facebook.com/purposefulMD The Designing Healthcare That Cares Podcast is for informational and educational purposes only and does not constitute medical, legal, or professional advice. Always consult qualified professionals regarding personal or organizational decisions.

    27 min
5
out of 5
17 Ratings

About

Designing Healthcare that Cares is a podcast for leaders who believe healthcare can, and must, be built differently. Hosted by physician, executive coach, speaker, author, and consultant Dr. Laura Suttin, each episode explores how to transform burnout-driven systems into thriving cultures where both people and performance flourish.Through thoughtful conversations with healthcare executives, frontline leaders, and changemakers, along with solo episodes where Dr. Suttin shares practical tools, reflections, and evidence-based strategies, you’ll gain insights that tackle root causes instead of symptoms. You’ll hear stories and insights that show what’s possible when we reimagine healthcare with purpose, connection, empowerment, and joy.If you’re ready to create environments where clinicians feel safe and supported, patients receive better care, and organizations achieve sustainable success, you’re in the right place.Disclaimer -While I am a physician, the information presented in this podcast is for educational purposes only and should not be considered medical advice. It is not a substitute for professional medical advice, diagnosis, or treatment. Please consult with your own healthcare provider before making any significant changes to your lifestyle or routine. By listening to this podcast, you are not creating a physician/patient relationship.