QAD Customer Podcast

PICS DocLib

We seek to deconstruct what leaders in the QAD space are doing, how users are leveraging the platform, and what manufacturers have done to become leaders in their industry.

  1. 12/13/2023

    Broom Street’s Automated Shipping Assist Portal's Competitive Advantages with Frankie Tayar

    Welcome back to the podcast! In this episode we are joined by Frankie Tayar. We discuss what it means to run efficient and high-volume shipping, details on how they have been able to leverage that portal to have a higher volume of shipping on a daily basis, shipping integration, and so much more!   01:55 – Interview starts, learn more about Frankie’s background and how he came into the QAD space. 06:41 – What is his role at Broom Street. 09:01 – Diving into mobile apps, portals, and web apps and the different types of portals  10:38 – What is the difference between an internal portal and a browse and more on supplier portals, what they do, how to utilize them, how they work.  14:49 – His advice on how someone who is in finance that is using QAD could integrate the supplier portal into their daily tasks. 19:46 – How a customer portal works and how it benefits the customer. 23:48 – More on their shipping portal, what it does, how it works, its competitive advantage, and high-volume shipping. 39:26 – Broom Street's portal competitive advantage with prioritizing shipping, employee metrics and tracking, visibility during the entire process, elimination of pulling in extra departments, and more. 42:26 – What the benefits are of the portal being independent/standalone. 44:51 – Broom Street product development and the importance of development.  Resources: ISS Global Broom Street Portals Follow Broom Street on LinkedIn Follow Stephen on LinkedIn

    47 min

  2. 05/12/2023

    Scott Gaines - Insights into Power BI and how it helped RxSight grow

    Welcome back to another episode of the QAD Customer Podcast! In this week’s episode we are joined by Scott Gaines. We dive into Scott’s background, the trajectory of his career, Power BI, and so much more!   00:42 – Learn more about Scott's background.  02:43 – The trajectory of his career, what he has learned, and what his roles and responsibilities have been like.   06:04 – How his approach has been influenced by his roots and how this approach has helped him.  08:39 – Power BI, how he stumbled into that world, and the business steering committee.  11:57 – How his business utilizes Power BI, how to make decisions about what is best to incorporate into dashboards, and what is most effective.   18:10 – IT in business and how it can support the business. Where does technology or general IT sit in a business and how can someone level up their game when considering the usage of the software.   23:19 – What applications he has done with Power BI and what the change management looked like.   26:07 – What do the components of the salesforce dashboard look like and what kind of components are incorporated.    27:23 – How does he handle data, how does he ensure the accuracy of data, and focusing on data integrity.   30:38 – More examples on how he has utilized dashboards and the impact they have made.   33:35 – Where to learn more about the BI space or how to take advantage of some of the tools.   35:39 – His approach and thought process around what people can learn at user groups.  Resources: Quest Diagnostics

    43 min

  3. 04/18/2023

    Working for QAD to Starting Broom Street Software and Solutions Broom Street Offers with CEO Steve McHugh

    In this episode of the QAD Customer Podcast Stephen Rosenthal takes a deep dive into Broom Street Software and taps into the mind of Steve McHugh. Steve started Broom Street 30 years ago and has been going strong ever since. We cover what Steve did in his early days at QAD, starting Broom Street Software and what products does Broom Street bring to the table for QAD users.

    1 hr

  4. 03/23/2023

    Intern to CIO, Growing Adaptivity, Learnings in the QAD Space - With Scott Nigh

    QAD Customer Podcast is back! In this episode we talk to Scott Nigh about his experience moving from Intern to CIO,  experiencing multiple acquisitions, growing Adaptivity, and his thoughts on the QAD space. Scott started as an intern at A.O. Smith, Scotts division was acquired by Tower in 1997 and worked his way up at Tower to become the CIO in 2017. He then moved over to Adaptivity in March 2021, where he has been since. We hope you enjoy listening to this episode of QCP, leave us a comment on any of our LinkedIn pages and tell us what you thought of this episode of the QAD Customer Podcast. Make sure you subscribe to be the first to know when we release the next episode of QCP. Scott's LinkedIn Stephen's LinkedIn Adaptivity LinkedIn DocLib LinkedIn 0:45 intro to Scott 1:45 When did Scott get started at QAD 3:50 Journey through the ranks at Tower to CIO 7:45 Words of advice for moving into senior management  12:08 The beginning of Adaptivity 13:00 Big difference between corporate and being a QAD partner 17:00 Scott’s thoughts on the changes in the QAD space 20:00 Asking the right questions to get the right answers 25:00 Adaptivity Assist, Adaptivity CXO, Focusing on QAD 27:30 Adaptivity - The Newest Oldest Kids on the Block

    28 min

  5. 01/12/2021

    Business Communication in 2021 (Part 2)

    This 2 Part episode is going to be awesome! We dive into everything from the history of communications / documents in a business to what you can do with them to grow your company. Sign up for our upcoming webinar here to learn more about the suite of functionality offered in DocOrgin & DocLib.

    22 min

  6. 01/07/2021

    ANNOUNCEMENT - DocOrigin & DocLib Webinar Coming Soon

    Sign up for the webinar here!

    2 min

  7. 01/05/2021

    Business Communication in 2021 (Part 1)

    This 2 Part episode is going to be awesome! We dive into everything from the history of communications / documents in a business to what you can do with them to grow your company. Sign up for our upcoming webinar here to learn more about the suite of products offered by DocOrgin & DocLib.

    18 min

  8. 11/24/2020

    PPG Aerospace - Laura Harshberger - Role of IT in Business Process Improvement

    Laura Harshberger manages a 20 person team to support the QAD application for PPG Aerospace. This episode dives into her experience as an IT professional and how IT can be a pivotal asset to any companies efforts around business process improvement, automation, and more.  She covers everything from dealing with COVID-19 as a manufacturing company to managing a global team to implementing products within the QAD partner network. Don't miss this awesome episode. More great content to come.  To learn more about DocLib & DocOrigin click here.

    52 min
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About

We seek to deconstruct what leaders in the QAD space are doing, how users are leveraging the platform, and what manufacturers have done to become leaders in their industry.

Information

  • Creator
    PICS DocLib
  • Years Active
    2020 - 2023
  • Episodes
    24
  • Rating
    Clean
  • Copyright
    © 2026 QAD Customer Podcast
  • Show Website
    QAD Customer Podcast