Quality Impact

The Chartered Quality Institute
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Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with thought leaders offering insights on the challenges, solutions and the future of their industries.   Learn more about the CQI

  1. 2월 11일

    How Compliance Could Get You Caught Out

    Compliance is no longer a lottery. As AI-powered enforcement tightens the net, silos, shortcuts and “we’ll fix it later” mindsets are becoming business-ending risks. Lee Bryan of ARCUS Compliance explains how founders can turn compliance into a strategic advantage, driving growth, protecting consumers, and staying on the shelves. This podcast is sponsored by Catalyst Consulting.

    29분

  2. 1월 14일

    How To Get On With Your New AI Colleague

    As AI becomes a digital teammate rather than a tool, quality professionals face a critical shift. Host Rashad Issa is joined by Susannah Clarke, Managing Partner at Process Management International (PMI), and Anthony Richardson, Senior Consultant at PMI, to explore how to work with AI without surrendering judgment, rigour, or accountability. From coaching AI like a colleague to managing bias, variation, and over-reliance, this episode reframes AI as a catalyst for quality professionals. This podcast is sponsored by Catalyst Consulting.

    30분

  3. 2025. 12. 16.

    What’s Really Changing in Quality? Insights from the CQI CEO

    Vince Desmond, CEO of the CQI, explores the most significant shifts redefining quality in 2026 – from where AI is delivering real value to growing resilience expectations, global collaboration, and the seven critical gaps organisations must address. A sharp, forward-looking conversation for quality professionals reflecting on 2025 and preparing for what’s next. Key dates for 2026: World Quality Week takes place in the second week of November. September marks Quality Careers Week, while June brings Quality Live and the International Quality Awards.

    30분

  4. 2025. 11. 11.

    This 2-Minute Trick Will Completely Change How You Think at Work

    This World Quality Week, themed 'Quality: think differently’, we explore how leaders and teams can train their minds to toggle between structure and creativity in seconds. Dr Ken Hudson, inventor of Switch Thinking joins Rashad Issa to reveal a simple but powerful way to change how your brain works at work. Learn how to toggle between structure and creativity in just two minutes using techniques like the box vs ball mode, and discover how this mindset shift can boost innovation, agility, and energy across your team and help you think differently every day. This podcast is sponsored by Catalyst Consulting.

    26분

  5. 2025. 10. 08.

    Think Differently or Fail: Graham Upton on Rethinking Quality

    In this episode of Quality Impact, host Rashad Issa speaks with Graham Upton, Technology & Innovation Director and Chief Architect at Capgemini Engineering. Drawing on experience from aerospace to pharmaceuticals, Graham shares how quality must evolve to keep pace with Industry 4.0. From embedding quality in R&D to balancing bold innovation with rigorous standards, he discusses AI, agile, and future skills that will shape the profession. Discover why quality professionals need to think differently and act earlier to drive trust, resilience, and innovation across industries. This podcast is sponsored by Catalyst Consulting.

    21분

  6. 2025. 09. 08.

    Why Your Brain Sabotages Change and What Quality Leaders Can Do About It

    In this episode of Quality Impact, host Rashad Issa sits down with neuroscience expert Hilary Scarlett and Lean Six Sigma specialist Martin Brenig-Jones to explore how understanding the human brain can transform change management. From building trust and psychological safety to navigating uncertainty and embracing AI, they share practical insights for leaders and quality professionals. Discover how neuroscience-backed strategies and empathy-driven leadership can make improvement initiatives more engaging, effective, and sustainable. This podcast is sponsored by Catalyst Consulting.

    29분

  7. 2025. 08. 05.

    Liberating Data with AI, Lessons from Oakland CEO Richard Corderoy

    Richard Corderoy, CEO of Oakland, a data and AI consultancy, works with some of the UK’s biggest organisations to turn data into a source of competitive advantage. He shares how companies can move beyond AI buzzwords to build processes that are ethical, efficient, and rooted in governance. This episode is a must-listen for quality professionals navigating digital transformation and looking to align innovation with impact. This podcast is sponsored by Catalyst Consulting.

    31분

  8. 2025. 07. 08.

    Inside the Quality Lab: How Innovation Is Reshaping the Industry

    In this episode of Quality Impact, host Rashad Issa speaks with Benedikt Sommerhoff, Head of QualityLab at the German Association for Quality (DGQ). Benedikt shares insights into how AI, digital transformation and paradigm shifts are disrupting the quality profession. From navigating change to building future-proof careers, this conversation dives deep into the tools, skills, and mindsets quality professionals need to thrive. This podcast is sponsored by Catalyst Consulting.

    29분
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소개

Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with thought leaders offering insights on the challenges, solutions and the future of their industries.   Learn more about the CQI

정보

  • 제작진
    The Chartered Quality Institute
  • 방송 연도
    2024년 - 2026년
  • 에피소드
    21
  • 등급
    전체 연령 사용가
  • 저작권
    © The Chartered Quality Institute
  • 웹사이트 보기
    Quality Impact