Moving from command-and-control to successful collaboration isn’t easy. But telling people what to do doesn’t work. Learn how to kick ass at work without losing your humanity by practicing the principles of Radical Candor. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's NYT and WSJ bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity!
Radical Candor S4. Ep 7: Radically Candid Conversations — Kim Scott & Russ Laraway
On this episode of the Radical Candor Podcast, we're taking a break from our GSD Wheel series and welcoming back to the podcast Russ Laraway, author of the book When They Win, You Win: Being a Great Manager is Simpler Than You Think, coming out on June 7, 2022. You can pre-order it now! You likely know Russ best as the OG co-host with Kim of season one of the Radical Candor Podcast.
Russ is currently chief people officer at Goodwater Capital; and also is the creator of Career Conversations; which is covered in Radical Candor, and to which Russ dedicates nearly 100 pages of his new book. Kim and Russ discuss how to make every manager (measurably) great and to rid the world of assclown managers everywhere.
Radical Candor Podcast Episode At a Glance
The world has conspired to confuse the average manager. Despite near-limitless resources — books, blogs, podcasts — that purport to teach us how to be great managers, the reality is that managers globally aren’t really any better than they were 30 years ago. (The evidence is this: as more evidence emerges that the manager is most responsible for employee engagement, global engagement is still at just 15% and 33% in the U.S.)
Managers are struggling due to a lack of regular formal check-ins on how they are doing as a manager. Their bosses have almost no context on how they are leading their people and therefore can struggle to coach them. Kim and Russ discuss:
Why managers are failing, and no one is helping.
What we need is to learn to lead in a way that measurably and predictably leads to more engaged employees and better business results.
We need a simpler and more coherent leadership standard, something with quantitative backing that shows it works.
People just want to do great work and be totally psyched while doing it.
People deserve to be led well.
The art of Continue Coaching.
Pre-Order the New Book from Career Conversations Expert Russ Laraway
In When They Win, You Win, Russ Laraway, the chief people officer at Goodwater Capital who also developed Career Conversations, provides a simple, coherent, and complete leadership standard that teaches managers how to lead in a way that measurably and predictably delivers more engaged employees and better business results and show organizational planners how to make their managers great!
The book identifies The Big 3, or three key elements: clear direction-setting, frequent coaching and active engagement with employees on their long-term career goals. Russ also dedicates around 100 pages of the book to Career Conversations! Pre-order now >>
Radical Candor S4, Ep6: Get Sh*t Done Step 2 (Part 2) — Leverage Staff Meetings to Help Clarify Ideas
It's time for part two of how to clarify your thinking for yourself and others as part of the Get Sh*t Done Wheel (listen to part one). On this episode of the Radical Candor podcast, Kim, Jason and Amy discuss how to use staff meetings and think time as ways to clarify your ideas.
Radical Candor Podcast Episode At a Glance
An effective staff meeting has three goals: it reviews how things have gone the previous week, allows people to share important updates, and forces the team to clarify the most important decisions and debates for the coming week.
That’s it. It shouldn’t be the place to have debates or make decisions. Your job is to establish a consistent agenda, insist that people stick to it, and corral people who go on for too long or who go off on tangents.
Here’s the agenda that Kim has found to be most effective:
Learn: review key metrics (20 minutes)
Listen: put updates in a shared document (15 minutes)
Clarify: identify key decisions & debates (30 minutes)
In Radical Candor, Kim writes: “In addition to all your regularly planned meetings, people want to talk to you about this or that; urgent matters will arise that you must deal with. When are you supposed to find time to clarify your own thinking, or to help the people who work for you clarify theirs?”
“My advice is that you schedule in some ‘Think Time’ [on your calendar], and hold that think time sacred. Let people know that they cannot ever schedule over it. Get really, seriously angry if they try. Encourage everyone on your team to do the same.”
Radical Candor Podcast Checklist
Avoid the fundamental attribution error by focusing on specifics, not attributes. Instead of saying (or thinking) “What an idiot,” be very clear about what went wrong. Try the CORE model — Context, Observation, Result, nExt stEps. Focus on helping the person fix the problem by providing specifics they can act on, rather than criticizing personality traits that they can’t alter.
A well-run meeting can save you time by alerting you to problems, sharing updates efficiently, and getting you all on the same page about what the week’s shared priorities are. Remember, timeboxing is your friend. Take 20 minutes to learn, 15 minutes to listen and 30 minutes to clarify.
Schedule Think Time away from your desk. Think Time is a mix of focused thinking and mind-wandering that allows for the kind of problem-solving, creativity and innovative mindset needed to tackle those difficult problems. Try taking a walk and removing distractions.
Radical Candor S4, Ep. 5: Get Sh*t Done Step 2 — Clarify Your Thinking For Yourself and Others
Once you have created a culture of listening, the next step in the Radical Candor Get Sh*t Done Wheel is to push yourself and your direct reports to understand and convey thoughts and ideas more clearly. Trying to solve a problem that hasn’t been clearly defined is not likely to result in a good solution; debating a half-baked idea is likely to discourage it. On this episode of the Radical Candor podcast, Kim, Jason and Amy discuss the two most important things to do when clarifying an idea.
Radical Candor S4, Ep. 4: Get Stuff Done Step 1: Create a Culture of Listening
Our next several episodes of the Radical Candor podcast are going to be shorter explorations of the nuts-and-bolts details about each step of the Get Shit Done Wheel. First up is listening. Kim, Jason and Amy discuss how to create a culture of listening because if you can get your team members to listen to one another, they’ll fix things that you as the boss didn’t even know were broken.
Radical Candor S4, Ep. 3: Skill and Will — 5 Reasons Why People On a Steep Growth Trajectory Don’t Always Perform Well
On this episode of the Radical Candor podcast, Kim, Jason and Amy discuss one of the most perplexing management dilemmas you might experience: when a person who ought to be taking on more and more responsibility and performing better every day is instead doing the opposite. This person is doing excellent work on a steep growth trajectory — maybe they even want to be your boss someday — and you’ve put in charge of the most important work or assigned them to solve your most difficult problems because they’re just that good. So why are they flailing instead of flying? We’ve seen this happen for five different reasons. Plus, organizations we're supporting for humanitarian relief in Ukraine.
Radical Candor S4, Ep. 2: How to Get Sh*t Done
As we continue into 2022, or more accurately what feels like the third year of 2020, the mere idea of trying to get stuff done at work likely feels overwhelming. We've got you. On this episode of the Radical Candor Podcast, Kim, Jason and Amy talk about the Get Sh*t Done Wheel, a step-by-step process that can help make getting things accomplished much easier. The GSD Wheel has 7 steps: Listen, Clarify, Debate, Decide, Persuade, Execute and Learn. When run effectively, the GSD Wheel will enable your team to achieve more collectively than anyone could ever dream of achieving individually.
Start from the beginning
The early episodes are delightful to Listen to, and quite thought provoking. Follow their advice and make your business better.
Grateful for this show!
This show does such a great job of bringing an empowering tone to frankness!
Loved it at first but same stories keep getting told
I really loved the first few episodes but it’s basically a rehash of all the stories in the book with very little additional content/stories. Gets old after a few episodes.