Disambiguation

Michael Fauscette
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"Disambiguation is the process of removing confusion around terms that express more than one meaning and can lead to different interpretations of the same string of text." Host Michael Fauscette of Arion Research; a leading technology analyst, tech startup advisor, consultant, board member, and storyteller; and his guests "remove the confusion around" artificial intelligence (AI), generative AI and business automation by looking at the business solutions available today to improve business outcomes and gain competitive advantage. 

  1. Customer Experience Trends for 2026

    قبل ١٧ ساعة

    Customer Experience Trends for 2026

    Welcome to this week's episode of Disambiguation! Join host Michael Fauscette as he dives into the transformative trends shaping customer experience.In this episode, we explore the recently published Customer Experience Trends for 2026 report, highlighting the evolution of AI from simple tools to autonomous agents that enhance customer interactions. Discover our three-tier framework for understanding these trends:Tier 1: Inevitable trends already gaining momentum, such as customer memory systems that eliminate the frustration of repeating information.Tier 2: Emerging trends that promise to transform customer journeys through real-time AI-driven optimizations.Tier 3: Future possibilities that may redefine brand interactions, including emotionally adaptive AI agents and agent-to-agent customer service networks.Michael also discusses the implications of these trends for businesses, including the need for orchestration, governance, and a hybrid workforce model that combines human empathy with AI efficiency.Don't miss the insightful overview video generated from the report, and stay tuned as we break down six key trends that will have a profound impact on customer experience in the coming years.Links:Full trends report: https://www.arionresearch.com/research-reports/customer-experience-trends-for-2026Book: "Building a Digital Workforce: Strategies for Agentic AI success"If you enjoy the episode, please like, share, and subscribe! Leave us a review to help others find the show.Join us next week for more insights on AI and business automation!

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  2. Agentic AI Trends for 2026

    ٢٩ أكتوبر

    Agentic AI Trends for 2026

    Welcome to this week's episode of Disambiguation! Join host Michael Fauscette as he dives into the latest insights from our recently published Agentic AI Trends and Predictions Report for 2026.In this episode, we explore the evolution of enterprises from experimenting with generative AI to operationalizing intelligent agents across digital workflows. Discover what agentic AI is and how it differs from traditional AI tools.Key topics include:-The concept of agentic AI as an autonomous digital co-worker-The challenges of agent sprawl and the need for orchestration platforms-The shift towards workflow-centric enterprise architecture-Emerging trends like agent factories and no-code builders-Recommendations for organizations to prepare for the future of workWhether you're a business leader, an AI enthusiast, or just curious about the future of work, this episode is packed with valuable insights and practical advice.Don't forget to like, share, and subscribe for more episodes! For more research on AI and business automation, visit arionresearch.com.AI Trends Report: https://www.arionresearch.com/research-reports/agentic-ai-trends-2026Timestamps:00:00 Introduction00:32 Overview of Agentic AI03:40 Video Explanation of Agentic AI05:16 Tier One Trends07:54 Tier Two Trends09:19 Tier Three Trends10:40 Key Recommendations19:24 Risks and Challenges25:13 ConclusionIf you're an expert in AI, generative AI, or business automation, reach out to us at disambiguation@arionresearch.com.Join us next week for more insights on the evolving landscape of AI!

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  3. When AI Gives the Wrong Answer: Optimizing Customer Experience

    ٢١ أكتوبر

    When AI Gives the Wrong Answer: Optimizing Customer Experience

    Welcome to this week's episode of Disambiguation! Join host Michael Fauscette as he dives into the world of artificial intelligence, generative AI, and business automation with expert Anuj Shah, founder and CEO of Averas AI.In this episode titled "When AI Gives the Wrong Answer: Optimizing the Customer Experience," Anuj shares his extensive experience at the intersection of customer service and emerging technology, particularly in highly regulated environments like financial services. He discusses the critical importance of data quality and knowledge management in AI implementations, especially when deploying autonomous agents.Key topics include:-The common pitfalls organizations face with knowledge content infrastructure-The significance of explainability and knowledge quality in AI systems-Real-world examples of how poor knowledge management can undermine AI effectiveness-Strategies for diagnosing and improving content knowledge management systems-The evolving challenges of knowledge management in the age of generative AIWhether you're a business leader looking to leverage AI for better customer experiences or simply curious about the future of AI technology, this episode is packed with valuable insights and practical advice.Don't forget to like, share, and subscribe for more episodes! If you enjoy the show, please leave us a review to help others find us. For more research on AI and other software, visit arionresearch.com.Join us next week for more insights on AI and business automation!

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  4. October 2025 AI Pulse

    ١٧ أكتوبر

    October 2025 AI Pulse

    Welcome to the October edition of AI Pulse on the Disambiguation Podcast! Join hosts Michael Fauscette and Tom Pringle as they dive into the latest trends and announcements in artificial intelligence, generative AI, and business automation.In this episode, we discuss:Highlights from major conferences like Dreamforce and Oracle AI World, including OpenAI's new apps platform and its implications for enterprise applications.The evolving landscape of AI tools and how companies are integrating chat interfaces into their workflows.Insights into the competitive dynamics between major players like OpenAI, Salesforce, and Oracle.The impact of AI on startup funding and employment trends, revealing how startups are raising more money with fewer employees.An exciting new tech innovation, Manet, which enables distributed mesh networking for seamless communication across various protocols.Whether you're a business leader, an AI enthusiast, or just curious about the future of technology, this episode is packed with valuable insights and discussions.Don't forget to like, share, and subscribe to the Disambiguation Podcast for more episodes! If you're an expert in AI, generative AI, or business automation, reach out to us at disambiguation@arionresearch.com.For more research on AI and other software, visit arionresearch.com.Tune in now and stay ahead in the world of AI!

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  5. America's AI Talent Crunch

    ٣٠ سبتمبر

    America's AI Talent Crunch

    In this episode of the Disambiguation Podcast, host Michael Fauscette dives into the critical intersection of U.S. immigration policy, tech innovation, and the future of American leadership in artificial intelligence. As the AI sector grapples with a historic talent shortage, recent changes to the H-1B visa program raise significant concerns for startups and smaller tech firms.Join us as we explore the implications of the new immigration policies, including the hefty $100,000 fee for H-1B applications and the restrictive selection model that could hinder the growth of AI innovation. Hear insights from industry experts and founders who share their experiences navigating these challenges and the potential ripple effects on the U.S. tech ecosystem.We also discuss alternative immigration pathways and global models that could inspire a more startup-friendly approach in the U.S. This episode is essential for business leaders, tech enthusiasts, and anyone interested in the future of innovation in America.Don't forget to like, share, and subscribe for more insights on AI, generative AI, and business automation!Timestamps:00:00 - Introduction00:32 - Overview of the AI talent shortage02:30 - Changes to the H-1B visa program06:10 - Impact on startups and innovation10:00 - Global competition for talent12:00 - Alternative immigration policies18:00 - The future of U.S. tech leadershipFor more research on AI and other software, visit arionresearch.com. If you're an expert in AI, generative AI, or business automation, email us at disambiguation@arionresearch.com.Join us next week for more discussions on the evolving landscape of technology!

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  6. September 2025 AI Pulse

    ٢٣ سبتمبر

    September 2025 AI Pulse

    Welcome to the September edition of AI Pulse on Disambiguation! Join host Michael Fauscette and co-host Tom Pringle as they dive into the latest developments in artificial intelligence, generative AI, and business automation.In this episode, we celebrate our one-year anniversary and explore a range of intriguing topics, including:The challenges of agent-to-agent collaboration in AI and the implications of new protocols like Google's AP2 for agent payments.The complexities of AI's decision-making processes and the potential for agents to "lie" or misrepresent task completion.The exciting concept of world models in AI, which could revolutionize how machines learn and simulate real-world scenarios.The current landscape of AI startups, their funding, and the importance of vertical specialization in driving business success.The impact of AI on job markets, particularly in consulting and tech, and the responsibility to retrain displaced workers.Innovative educational tools like MathGPT that promote critical thinking and personalized learning paths for students.Tune in for an insightful discussion that balances skepticism with optimism about the future of AI and its role in our lives. Don't forget to like, subscribe, and hit the notification bell for more episodes!

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  7. Agentic AI Enhanced Sales

    ٩ سبتمبر

    Agentic AI Enhanced Sales

    Welcome to this week's episode of Disambiguation! Join host Michael Fauscette as he dives into the transformative world of Agentic AI and its impact on sales strategies. In this episode, Michael replays a lively discussion from his co-hosted show, In the Hot Seat, featuring Pete Smith, the founder and CEO of SpotLogic.Together, they explore how AI can enhance the sales process, moving beyond traditional methods to create a more effective and engaging experience for both salespeople and customers. Michael shares insights from his upcoming book, Building a Digital Workforce: Strategies for Agentic AI Success, which will be released on September 15th.Key topics include:-The evolution of sales strategies in the age of AI-The importance of understanding customer needs-How AI can assist in research, deal risk assessment, and real-time insights-The shift from a linear sales process to a more dynamic, customer-focused approachDon't miss this insightful conversation that highlights the future of sales and the role of AI in creating a digital workforce.Pre-order Michael's book: yourdigitalworkforce.comIf you enjoy the episode, please like, share, and subscribe to our channel for more discussions on AI, business automation, and the future of work!

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  8. From Data Chaos to Revenue Clarity: The AI Agent Revolution in B2B Sales

    ٢ سبتمبر

    From Data Chaos to Revenue Clarity: The AI Agent Revolution in B2B Sales

    Welcome to this week's episode of Disambiguation! Join host Michael Fauscette as he sits down with Toni Keskinen, co-founder, CPO, and chairman of 180Ops, to explore the transformative power of AI in B2B sales.In this episode titled "From Data Chaos to Revenue Clarity: The AI Agent Revolution in B2B Sales," we dive into the critical role of data in enabling effective sales strategies. Toni shares his extensive experience in turning data into actionable insights across various industries, emphasizing the importance of data quality and readiness for AI-enabled sales operations.Key topics include:-The difference between having data and having useful data-The shift from top-down to bottom-up sales strategies-The significance of understanding customer needs and behaviors--How to consolidate and clean data for better decision-making-The role of AI agents in enhancing data preparation and analysisWhether you're a business leader looking to leverage AI for sales or simply interested in the future of B2B sales strategies, this episode is packed with valuable insights and practical advice.Don't forget to like, share, and subscribe for more episodes on AI, generative AI, and business automation!For more research on AI and other software, visit arionresearch.com. If you're an expert in AI, generative AI, or business automation, reach out to us at disambiguation@arionresearch.com.Tune in now and discover how to turn data chaos into revenue clarity!

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"Disambiguation is the process of removing confusion around terms that express more than one meaning and can lead to different interpretations of the same string of text." Host Michael Fauscette of Arion Research; a leading technology analyst, tech startup advisor, consultant, board member, and storyteller; and his guests "remove the confusion around" artificial intelligence (AI), generative AI and business automation by looking at the business solutions available today to improve business outcomes and gain competitive advantage. 

المعلومات

  • صناع العمل
    Michael Fauscette
  • سنوات النشاط
    ٢٠٢٣ - ٢٠٢٥
  • الحلقات
    ١١٠
  • التقييم
    ملائم