Reliability 4.0

Sebastian Traeger, CEO of Reliability.com

This podcast is your premier destination to unravel how cutting-edge technologies like AI, IoT, and Big Data are revolutionizing the way we approach reliability and maintenance in various industries. Our host, the CEO of Reliability.com, Sebastian Traeger, uses his extensive experience to illuminate the most pressing topics in the reliability engineering field today. The Reliability 4.0 Podcast is here to keep you informed and inspired, bringing you insightful discussions, interviews with leading experts, and real-world case studies. Subscribe now to never miss an episode!

  1. 1d ago

    E55: Go Back to the Basics: Reliability Lessons From Fresenius

    Sometimes the perfect RCA becomes the enemy of solving the problem. In this episode of Reliability 4.0, Juan Mendoza from Fresenius Medical Care shares how his team uses Rapid Problem Solving (RPS) to respond to equipment failures faster, reduce repeat downtime, and build stronger problem-solving habits across manufacturing teams. Juan explains why most equipment issues don’t need weeks of investigation—and how setting clear rules around speed, ownership, and execution helps teams stay focused on solving problems instead of endlessly analyzing them. We discuss: 🔸 Why every unplanned downtime over 45 minutes triggers an RPS. 🔸 How “containment first” keeps production moving before investigation starts. 🔸 Why rapid investigations must be completed within five days. 🔸 The difference between rapid problem solving and deep RCA investigations. 🔸 Why most reliability improvements still come from mastering the basics. If your organization struggles with recurring downtime or slow investigations, this episode offers a practical framework for building a faster reliability culture. This episode is available on: 📺 YouTube: https://youtu.be/9CeZ3wcFjAU 🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/reliability-4-0/id1729943699 Or wherever you get your podcasts! Want to explore how EasyRCA can help your team solve problems faster?👉 https://easyrca.com/engage #Reliability40 #RootCauseAnalysis #Manufacturing #Maintenance #ContinuousImprovement #ReliabilityEngineering

    17 min
  2. May 19

    E53: How United Utilities Built a Maintenance Excellence Culture Across 700+ Facilities

    The best thing we ever did was just get started. In this episode of Reliability 4.0, Phil White, Chief Maintenance Officer at United Utilities, shares how his team transformed maintenance culture across one of the UK’s largest water and wastewater providers. Over the past six years, United Utilities rebuilt its maintenance strategy from the ground up—reworking hundreds of thousands of PM tasks, investing in technician capability, and creating a culture focused on continuous improvement instead of reactive work. We dig into: 🔸 Why maintenance excellence is more about people and culture than tools 🔸 How United Utilities rebuilt its entire PM workbank using reliability principles 🔸 The role of PM compliance and PM yield in driving accountability 🔸 How “bad actor” dashboards help identify long-term reliability problems 🔸 Why Phil believes the hardest part of transformation is simply getting started If your organization is trying to move from reactive maintenance to a proactive reliability culture, this episode offers practical lessons from a large-scale transformation journey. This episode is available on: 📺 YouTube 🎧 Apple Music Or wherever you get your podcasts! Want to improve your RCA and maintenance processes? 👉 https://easyrca.com/engage #Reliability40 #MaintenanceExcellence #RootCauseAnalysis #AssetManagement #PreventiveMaintenance #ContinuousImprovement

    25 min
  3. May 5

    E52: Building a Reliability Program from the Ground Up at NTT Global Data Centers

    “In data centers, you don’t have the luxury of downtime—but you do have redundancy.” In this episode of Reliability 4.0, Lee McClish, Director of Maintenance and Reliability at NTT Global Data Centers , shares how he built a reliability program from scratch for a fast-growing organization with 21 U.S. sites and hundreds of mission-critical assets. Lee discusses how he overcame the challenges of redundancy-driven complacency, built a proactive culture, and created measurable results by focusing on preventive maintenance (PMs), KPIs, and effective communication. We dig into: 🔸 How NTT's data centers balance redundancy with reliability 🔸 Why reliability and culture are the hardest aspects to change 🔸 How Lee built PMs and KPIs from scratch to track progress 🔸 The importance of educating operators and “preaching” proactive maintenance 🔸 How Lee uses scorecards to hold teams accountable and drive continuous improvement If you’re building a reliability program in a growing, complex environment—or struggling with culture change—this episode has the lessons learned you can implement today. This episode is available on 📺 YouTube 🎧 Apple Music Or wherever you get your podcasts! Want to improve your reliability culture and program? 👉 https://easyrca.com/engage #Reliability40 #RootCauseAnalysis #DataCenters #PreventiveMaintenance #ReliabilityEngineering #ContinuousImprovement

    25 min
  4. Apr 7

    E50: Building a Reliability Culture at Sabert with Glenn Simmonds

    In this episode of Reliability 4.0, Glenn Simmonds from Sabert Corporation shares how they built a reliable culture from the ground up—starting with a reactive culture and transforming it into proactive, sustainable machine reliability. Glenn discusses how Sabert created a roadmap for success, introduced tools, and overcame obstacles in getting leadership and technicians aligned on the importance of machine reliability and root cause analysis. We dig into: 🔸 The steps Sabert took to build a machine reliability program from scratch 🔸 How Sabert faced resistance and used change management to turn culture around 🔸 The role of documentation and institutionalizing processes for sustainability 🔸 Why Root Cause Analysis (RCA) and preventive maintenance matter more than reactive repairs 🔸 The key lessons Glenn learned about proceduralizing change in a growing organization If you’re struggling with change management or trying to build a reliability culture, this episode offers a clear blueprint for success. This episode is available on: 📺 YouTube: https://youtu.be/MnK3LHfYhBU 🎧 Apple Music: https://podcastsconnect.apple.com/my-podcasts/show/reliability-4-0/6223fe96-8647-4a4e-856f-635785c0426c/episodes Or wherever you get your podcasts! Want to see how EasyRCA can help institutionalize reliability?👉 https://easyrca.com/engage #Reliability40 #RootCauseAnalysis #MachineReliability #ChangeManagement #Maintenance #ContinuousImprovement #ReliabilityCulture

    24 min
  5. Feb 19

    E48: How Haleon Built a Technician-Led RCA Culture (Without Adding More Meetings)

    The best RCAs don’t happen in meetings—they happen at the line. In this episode of Reliability 4.0, KayLeigh Glebe and Corey Tesmer from Haleon share how their Lincoln, Nebraska site made root cause analysis faster, simpler, and technician-owned—without adding more process or overhead. By replacing an aging paper-and-Access workflow, Haleon empowered technicians to capture failures in real time, document RCAs directly on the line, and push countermeasures straight into shift handovers through a standardized digital process. We dig into: 🔹 Why technician-led RCA beats handoff investigations 🔹 How ease of use drove rapid adoption across shifts 🔹 How RCA actions flow into shift turnover without extra meetings 🔹 How Power BI dashboards surface repeat offenders and trends 🔹 Why “simple and usable” matters more than perfect methodology If your team believes in RCA but struggles with speed, follow-through, or adoption, this episode shows what a sustainable RCA culture actually looks like. This episode is available on: 📺 YouTube: https://youtu.be/UOcnoicYFjU 🎧 Apple Music: https://podcastsconnect.apple.com/my-podcasts/show/reliability-4-0/6223fe96-8647-4a4e-856f-635785c0426c/episodes Or wherever you get your podcasts! Curious how Haleon standardized RCA across shifts?👉 https://easyrca.com/engage #Reliability40 #RootCauseAnalysis #ManufacturingReliability #Maintenance #ContinuousImprovement #ReliabilityCulture

    22 min

About

This podcast is your premier destination to unravel how cutting-edge technologies like AI, IoT, and Big Data are revolutionizing the way we approach reliability and maintenance in various industries. Our host, the CEO of Reliability.com, Sebastian Traeger, uses his extensive experience to illuminate the most pressing topics in the reliability engineering field today. The Reliability 4.0 Podcast is here to keep you informed and inspired, bringing you insightful discussions, interviews with leading experts, and real-world case studies. Subscribe now to never miss an episode!