Retail Initiative

Josh Orr

The podcast for independent retailers. This is where retailers serious about serving their customers in-store or online come to grow; where education meets inspiration. Hear from thriving retailers, service providers, and retail experts giving you the tools and tips needed to grow your retail business.

  1. 04/15/2025

    Your Next Million - The Brick and Mortar Guide to Online Growth - Part 2

    Is your website NOT converting or just doesn’t feel like your brand? This Retail Initiative Podcast episode is for you. This is Part 2 of the ‘Your Next Million’ series—a step-by-step guide for brick-and-mortar retailers ready to grow online with clarity and purpose. In Part 1, we covered the mindset shifts needed to stop treating your website like a side hustle. Now we’re getting tactical: how do you take what’s working in your store (your vibe, your trust, your service) and translate that into an online experience that converts? Josh walks through what really makes your in-store experience powerful, and how to build those same touch points into your website—from first impression and navigation to product discovery, photography, and checkout. If you want your online presence to finally feel like your brand and actually drive results, this episode gives you the blueprint. What you’ll learn: The most common reason in-store retailers struggle to convert online traffic How to translate your store’s human experience into your website The top mistake most retailers make on their homepage (and how to fix it fast) What your in-store shopping journey can teach you about improving your online experience Why curated collections often convert better than strict product categories Connect with Josh: Learn more about how Josh helps retailers grow online: madebycapital.com Free resources, trainings, and downloads: madebycapital.com/podcast Schedule a free strategy call with Josh: madebycapital.com/schedule Follow Josh on Instagram: @RetailJosh

    18 min
  2. 04/08/2025

    Your Next Million - The Brick and Mortar Guide to Online Growth - Part 1

    If you’re a brick-and-mortar retailer serious about growing online—this is where you start. This Retail Initiative Podcast episode kicks off a powerful new series called “Your Next Million”—a practical, step-by-step roadmap for retailers ready to scale online without losing the heart of their in-store experience. Let’s be real, most e-commerce advice wasn’t built for retailers who run physical stores. That’s why so many of you have tried to grow online and felt stuck. In this first part, Josh lays the foundation for everything that comes next. He walks through the three critical mindset shifts that need to happen before any online strategy actually works—starting with how you see yourself, how you prioritize online growth, and how people experience your brand across every channel. This episode is about clarity, leadership, and building a business that’s aligned with where you want to go, not just what’s worked in the past. If your goal is to create a more cohesive brand and stop treating your website like a side hustle, don’t skip this. Here’s what you’ll learn: Why brick-and-mortar retailers need a different growth strategy than online-only brands The identity shift from “store owner” to “brand CEO” (and how it changes everything) The four vision types that shape how you approach online growth Why your website always takes a back seat and how to finally change that How to create an online experience that reflects the trust, quality, and connection you’ve built in-store Connect with Josh: Learn more about how Josh helps retailers grow online: madebycapital.com Free resources, trainings, and downloads: madebycapital.com/podcast/ Schedule a free strategy call with Josh: madebycapital.com/schedule/ Follow Josh on Instagram: @RetailJosh

    14 min
4.9
out of 5
30 Ratings

About

The podcast for independent retailers. This is where retailers serious about serving their customers in-store or online come to grow; where education meets inspiration. Hear from thriving retailers, service providers, and retail experts giving you the tools and tips needed to grow your retail business.