Retail Therapy Australian Retailers Association
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- Business
Welcome to Retail Therapy - a podcast by the Australian Retailers Association. Join our CEO, Paul Zahra for some Retail Therapy, as navigate our way through the retail industry - Australia’s largest private sector employer.
About the ARA: The Australian Retailers Association (ARA) is the oldest, largest and most diverse national retail body. We represent a $420 billion sector that employs more than 1.4 million Australians and is the largest private sector employer in the country. As Australia’s peak retail body, representing more than 120,000 retail shop fronts and online stores, the ARA informs, advocates, educates, protects and unifies our independent, national and international retail community.
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Championing change with Angel Dixon
Our next guest on Retail Therapy is Angel Dixon OAM, a passionate activist for disability inclusion and human rights.
Angel is a two-time international Mercedes Benz Fashion Week model. In 2017 Angel became the first agency-signed model with a physical impairment to feature in a national television campaign.
Since then, she has used her profile to create positive changes towards community attitude, serving as CEO and Board Member at the Attitude Foundation. She was named 2019 Queensland Young Australian of the Year and has received a Medal of the Order of Australia (OAM) for her work.
This episode explores:
Angel's journey as a person with a physical impairment
Breaking barriers in the modelling industry
Advocacy for body positivity and inclusivity
Insights for individuals encountering obstacles in their careers or daily lives due to disabilities
Areas where society still lacks inclusivity and what can be done to address them
Inclusivity in retail and the common challenges in making retail spaces more inclusive
Common misconceptions about disability and strategies for combating them
Thank you to our Principal Partner American Express for supporting this season of Retail Therapy.
Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html
ABOUT THE ARA: The Australian Retailers Association is the oldest, largest and most diverse national retail body. We represent a $420 billion sector that employs more than 1.4 million Australians and is the largest private sector employer in the country. As Australia’s peak retail body, representing more than 120,000 retail shop fronts and online stores, the ARA informs, advocates, educates, protects and unifies our independent, national and international retail community. -
Designing for all with Manisha Amin
In this episode of Retail Therapy, we hear from Manisha Amin (she/her), CEO of the Centre for Inclusive Design. Manisha's dedication to innovation and social change has made her a pivotal figure in the realm of inclusivity. With expertise in strategic marketing, communication, and cultural transformation, Manisha illuminates the path toward creating products, services, and policies that truly embrace inclusivity. A thought leader renowned for her ability to think from the edge, Manisha brings a wealth of insights to this episode.
Throughout this episode, we delve into:
Definition and context of inclusive design
Manisha's journey to championing inclusive design
Examples where retail excels, and the areas that need improvement
Retail initiatives for neurodivergent customers
Advice for retail leaders on DE&I
Strategies for small businesses on inclusivity
Thank you to our Principal Partner American Express for supporting this season of Retail Therapy.
Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html
ABOUT THE ARA: The Australian Retailers Association is the oldest, largest and most diverse national retail body. We represent a $420 billion sector that employs more than 1.4 million Australians and is the largest private sector employer in the country. As Australia’s peak retail body, representing more than 120,000 retail shop fronts and online stores, the ARA informs, advocates, educates, protects and unifies our independent, national and international retail community. -
Trailblazing for change with Mariam Veiszadeh
In this episode of Retail Therapy, we are honoured to welcome Mariam Veiszadeh, CEO of Media Diversity Australia. A trailblazing figure in human rights advocacy, law, authorship, and media commentary, Mariam has left an indelible mark in the fight against racism and xenophobia. Renowned for founding the Islamophobia Register Australia, Mariam's endeavours have earned her recognition, including the esteemed Fairfax Daily Life 2016 Woman of the Year accolade, for her profound impact on fostering positive change in workplaces and society.
In this episode, we cover:
Mariam's journey from law to becoming a leading anti-racism campaigner
Personal experiences with racism and Islamophobia as catalysts for advocacy
Founding the Islamophobia Register Australia and earning accolades for fostering positive change
Leveraging skills and platforms to combat systemic discrimination
Intersectionality of identity and its impact on advocacy
Inspiring listeners to confront injustice and drive positive change
Thank you to our Principal Partner American Express for supporting this season of Retail Therapy.
Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html
ABOUT THE ARA: The Australian Retailers Association is the oldest, largest and most diverse national retail body. We represent a $420 billion sector that employs more than 1.4 million Australians and is the largest private sector employer in the country. As Australia’s peak retail body, representing more than 120,000 retail shop fronts and online stores, the ARA informs, advocates, educates, protects and unifies our independent, national and international retail community. -
From refugee to role model with Anyier Yuol
Our next guest, Anyier Yuol, is not only an entrepreneur but also a catalyst for social change. With a strong commitment to making a difference, Anyier is the visionary behind Miss Sahara, an initiative for Lead Beyond Education (LBE) charity, as well as the founder and CEO of Anyier Model Management. Her advocacy spans a multitude of causes, including women's and girls' rights, refugee and gender equality, sport for development, and amplifying the representation of minority groups within Australia's sports, beauty, and fashion sectors.
Through her unwavering dedication, Anyier has carved out a platform where young voices can resonate for impactful change. Notably, her remarkable efforts garnered recognition, culminating in the prestigious 2023 Australia for UNHCR – SBS Les Murray Award for Refugee Recognition, celebrating her diverse achievements across sports, women's empowerment, and refugee advocacy.
In this episode, we delve into:
Anyier's journey as a South Sudanese refugee
Insightful perspectives on diversity and inclusion stemming from her refugee experience
Identifying critical needs for refugees in their new homeland
Advocacy initiatives focusing on diversity and refugee rights
Unpacking the pivotal role of the retail sector in fostering inclusivity as the largest private employer
Navigating genuine communication of diversity commitments
Addressing diversity barriers within the fashion industry and strategies for fostering inclusivity
Thank you to our Principal Partner American Express for supporting this season of Retail Therapy.
Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html
ABOUT THE ARA: The Australian Retailers Association is the oldest, largest and most diverse national retail body. We represent a $420 billion sector that employs more than 1.4 million Australians and is the largest private sector employer in the country. As Australia’s peak retail body, representing more than 120,000 retail shop fronts and online stores, the ARA informs, advocates, educates, protects and unifies our independent, national and international retail community. -
Navigating neurodiversity with Natalie Phillips-Mason
Our next guest for Retail Therapy is Natalie Phillips-Mason (She/Her), Founder and Lead Consultant of Inclusive Change. Natalie is dedicated to fostering inclusive workplaces and enriching customer experiences by celebrating our unique identities.
Natalie encourages leaders to embrace all aspects of diversity – apparent and non-apparent – for the benefit of their employees and their customers. Through her collaborative approach, Natalie empowers individuals of all neurotypes to engage in meaningful conversations; driving education, authentic dialogue, and actionable change.
This episode explores:
Natalie's allyship journey
Why language is important
Employees and customer experiences – and why retailers should take notice
Considerations and opportunities in the Australian retail landscape
The latest research
Educating retail staff on neurodiversity
Thank you to our Principal Partner American Express for supporting this season of Retail Therapy.
Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html
ABOUT THE ARA: The Australian Retailers Association is the oldest, largest and most diverse national retail body. We represent a $420 billion sector that employs more than 1.4 million Australians and is the largest private sector employer in the country. As Australia’s peak retail body, representing more than 120,000 retail shop fronts and online stores, the ARA informs, advocates, educates, protects and unifies our independent, national and international retail community. -
Gender equity in retail with Natasha Stott Despoja
Our next guest for Retail Therapy needs little introduction: Natasha Stott Despoja, a prominent figure in Australia's advocacy for gender equality. With International Women's Day just around the corner, we're thrilled to host Natasha, whose legacy as a former Senator for South Australia speaks volumes. Throughout her career, she has passionately championed gender equality and tirelessly advocated for the prevention of violence against women and girls.
As the founding Chair of Our Watch, a renowned national organisation dedicated to preventing violence against women and their children, Natasha has played a pivotal role in shaping Australia's approach to these critical issues. Her dedication to embedding gender equality in the fabric of Australian society has been unwavering, making her an inspiration to countless individuals striving for a more equitable world.
This episode explores:
Natasha's journey and advocacy for gender equality
Importance of gender diversity in retail leadership
Government support for gender equality in business
Successful gender equality initiatives in retail
Promoting inclusive marketing in retail
Global collaboration for gender equality
Engaging customers and employees in gender-related issues
Implementing family-friendly policies in retail
Thank you to our Principal Partner American Express for supporting this season of Retail Therapy.
Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html
ABOUT THE ARA: The Australian Retailers Association is the oldest, largest and most diverse national retail body. We represent a $420 billion sector that employs more than 1.4 million Australians and is the largest private sector employer in the country. As Australia’s peak retail body, representing more than 120,000 retail shop fronts and online stores, the ARA informs, advocates, educates, protects and unifies our independent, national and international retail community.