Riding Unicorns: Venture Capital | Entrepreneurship | Technology

Riding Unicorns Productions

Riding Unicorns is the go-to podcast for anyone interested in venture capital and high-growth startups. Hosted by VCs James Pringle and Hector Mason, the show explores what it takes to build and back successful tech unicorns. Each episode features candid conversations with top founders, operators, and investors unpacking the strategies, challenges, and insights behind scaling category-defining companies. From fundraising and product-market fit to hiring, growth, and beyond, no topic is off-limits. Whether you're a founder, VC, angel investor, or just curious about the world of startups, you’ll find valuable takeaways in every episode.

  1. Nikola Mrkšić, Co-Founder & CEO at PolyAI on Building One of the World’s Leading Voice AI Companies

    12H AGO

    Nikola Mrkšić, Co-Founder & CEO at PolyAI on Building One of the World’s Leading Voice AI Companies

    Nikola Mrkšić is the Co-Founder and CEO of PolyAI, one of the world’s leading voice AI companies, helping enterprises automate customer service through conversational AI at massive scale. Before PolyAI, Nikola was a machine learning researcher and part of the team behind Siri. In this episode, he joins James to unpack what the world is only now starting to understand about voice AI, why most automation still misses the point, and how PolyAI has built a full stack enterprise product that goes far beyond simply reducing call queues. They discuss how PolyAI is used by major brands across hospitality, utilities, retail, banking and insurance, and why the real opportunity is not just handling calls, but turning the contact centre into an intelligence layer for the whole business. Nikola also explains why enterprise voice AI is harder than it looks, where the moat really sits, and why owning the models and the application layer matters. The conversation covers Siri, Gordon Ramsay, pricing power, Nvidia, enterprise stickiness, and what it takes to build a category leader from Europe. Topics include: Why Siri was too early for the vision it was aiming atWhy PolyAI focused on the step between clunky IVR and true AI assistantsHow voice AI can improve revenue, customer experience and operational insightWhy enterprise deployments become hard to rip outThe difference between real voice AI companies and wrappersWhether voice AI is becoming commoditisedHow PolyAI thinks about pricing, margins and defensibilityWhy Nikola believes many “AI companies” are borrowing from the futureGordon Ramsay as a customer and brand partnerNikola’s future unicorn pick: Paid.ai

    38 min
  2. Matt Wilson, Co-Founder & CEO at Jack and Jill, on AI Career Agents, Talent Density, and Building the Next Network-Effect Marketplace

    MAR 11

    Matt Wilson, Co-Founder & CEO at Jack and Jill, on AI Career Agents, Talent Density, and Building the Next Network-Effect Marketplace

    This week on Riding Unicorns, Matt Wilson returns to the podcast. Matt previously joined us in September 2022 to talk about Omnipresent, which has since been acquired by Deel. He is now back building Jack and Jill, one of the most talked-about venture-backed companies in Europe right now. Jack and Jill is bringing conversational AI to job hunting and hiring, with two agents built for two audiences: Jack, an AI agent for individuals that learns who you are, what you want, and monitors the job market for you, while also helping with career coaching, CVs, and interview prep.Jill, an AI agent for companies that learns what you are hiring for, then works with Jack to make high-signal introductions at scale.In this episode, we cover: Why careers and hiring remain massively under-optimised, and why that mattersHow Jack and Jill avoids the marketplace cold start by winning in “single-player mode” firstWhy Matt is building a flatter, leaner org this time, and staying closer to the actionTalent density in an AI-native company, and why paying above-market is a deliberate strategyWhat “escape velocity” looks like in a two-sided marketplace, and the metric they trackThe long-term moat: network effects over featuresMatt’s future unicorn picks, plus dinner party guests (with Steve Jobs, Reid Hoffman, and a very specific competitive curiosity)If you care about AI agents, marketplaces, or how recruiting changes when everyone has an AI working on their behalf, you’ll enjoy this one.

    36 min
  3. Ben Freeman, Co-Founder & CEO at Omnea on Building an AI Native Procurement Platform, Talent Density, and Founder Paranoia

    JAN 28

    Ben Freeman, Co-Founder & CEO at Omnea on Building an AI Native Procurement Platform, Talent Density, and Founder Paranoia

    Ben Freeman is the Co-founder and CEO of Omnea, an AI native procurement and supplier management platform used by companies from the mid-market through to enterprise, including Synthesia, Typeform, Spotify, Monzo, Albertsons, and The Adecco Group. Ben’s path to procurement was not obvious. From running a bootstrapped events business in Manchester (and dropping out of uni), to a stint in investment banking at Lazard, to scaling cybersecurity company Tessian in New York, he accidentally discovered just how broken procurement can be inside otherwise world class organisations. In this conversation, Ben breaks down how he found conviction for Omnea through hundreds of user interviews, why procurement is a horizontal problem that touches every employee, and how macro shifts are making procurement a board-level priority. We also go deep on what Omnea is known for internally: talent density. Ben shares how they hired their early team, what “mutual fit” really means, why they are willing to pass on an “8”, and how he thinks about building an enduring company with a flat, player coach org structure. We cover: How to do customer discovery properly (and when to walk away)Why procurement is a huge market hiding in plain sightThe trade off between speed and shipping the right product for enterpriseHiring for traits over skills and what Ben looks for in interviewsFounder paranoia, time management, and staying close to customersBen’s dinner party guests and the future unicorn he is backing

    39 min

About

Riding Unicorns is the go-to podcast for anyone interested in venture capital and high-growth startups. Hosted by VCs James Pringle and Hector Mason, the show explores what it takes to build and back successful tech unicorns. Each episode features candid conversations with top founders, operators, and investors unpacking the strategies, challenges, and insights behind scaling category-defining companies. From fundraising and product-market fit to hiring, growth, and beyond, no topic is off-limits. Whether you're a founder, VC, angel investor, or just curious about the world of startups, you’ll find valuable takeaways in every episode.

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