72 episodes

Conversations to take you places;
Conversations that move you!

RockIT RockIT with Chiief

    • Technology

Conversations to take you places;
Conversations that move you!

    UnlimitIT Podcast | Episode 6 | Decades of ITSM Wisdom - Unveiling the Secrets To Success

    UnlimitIT Podcast | Episode 6 | Decades of ITSM Wisdom - Unveiling the Secrets To Success

    Join us for the grand finale of our 6-part podcast series with UnlimitIT hosted by John Gilbert.

    In this captivating episode, Dewald Du Plessis and Chris Visagie unravel the intricate journey of service management evolution, highlighting key milestones and best practices that have emerged over the years.

    Discover how organizations can learn from past experiences, tackle common challenges, and align their service management practices with the latest industry trends. We'll also explore emerging technologies, sustainability, and the transformative power of Ultra Learning Technology (ULT).

    Tune in for invaluable insights that will shape the future of service management!

    #ServiceManagement #ULT #PodcastFinale #ExpertInsights #DigitalTransformation


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    • 24 min
    UnlimitIT Podcast | Episode 5 | Make ESM Yours and Gain Real Value

    UnlimitIT Podcast | Episode 5 | Make ESM Yours and Gain Real Value

    Get ready for an enlightening journey in our latest UnlimitIT podcast episode!

    The 5th episode of our UnlimitIT podcast series is here, and it's a game-changer for manufacturing plants.

    Discover how service management can supercharge cost efficiency, tackle challenges, and align with business goals. We'll also dive into best practices, measurement techniques, emerging trends, sustainability, tech leverage, customer-centricity, and scalability in the realm of service management.

    This is a podcast you don't want to miss if you're in the manufacturing game! Tune in now and stay ahead in the world of cost-efficient production.

    #UnlimititPodcast #ManufacturingEfficiency #ServiceManagement #BusinessGoals #EmergingTrends #CustomerCentric #Sustainability




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    • 24 min
    UnlimitIT Podcast Series | ESM Unleashed | 5 Top Tips

    UnlimitIT Podcast Series | ESM Unleashed | 5 Top Tips

    Are you ready to take your IT Service Management to the next level?

    Look no further! In this thrilling video, we've got Dewald Du Plessis and Chris Visagie from UnlimitIT sharing their top five tips on Enterprise Service Management (ESM) and IT Service Management (ITSM).

    Dive into the world of ESM and ITSM with us as Dewald and Chris spill the beans on their invaluable insights, strategies, and best practices. Whether you're a seasoned IT professional or just getting started in the field, this video is jam-packed with golden nuggets of wisdom that you won't want to miss!

    UnlimitIT is at the forefront of innovation in the ITSM and ESM industry, and this video is your backstage pass to their wealth of knowledge and experience.

    Don't miss out on this full exciting podcast series and the opportunity to level up your ESM and ITSM game! See the full series here:
    https://www.youtube.com/playlist?list=PLYKwZ3ikwsPqGcUjOhnjKw6h-9aoY6WoG

    #ESM #ITSM #UnlimitIT #TechTips #Innovation #ServiceManagement


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    • 2 min
    UnlimitIT Podcast | Episode 4 | AI Not That Scary - Utilize AI to gain insight and automate

    UnlimitIT Podcast | Episode 4 | AI Not That Scary - Utilize AI to gain insight and automate

    Join us for a fascinating exploration of "The Impact of Generative AI on Service Management" with two industry visionaries, Dean Clayton, Dewald du Plessis and Chris Visagie and our host Dennis Ritter. In this eye-opening episode, we delve into the profound ways AI is reshaping service management practices on a global scale.

    Discover how organizations can effectively manage change, tackle key challenges, and align their service management strategies with change management goals. Get ready for a deep dive into best practices, emerging trends, and the sustainability of service management practices in the era of generative AI.

    If you found this episode valuable, please give it a thumbs up, subscribe to our channel for more thought-provoking content, and hit the notification bell so you never miss an update!

    #GenerativeAI #AI #AIInnovation #ServiceManagement #ChangeManagement #Podcast


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    • 41 min
    UnlimitIT Podcast | ESM Top Trends

    UnlimitIT Podcast | ESM Top Trends

    Welcome to a special episode in the midst of our podcast series! In this 3 minute video, we're sitting down with Dewald Du Plessis and Chris Visagie from UnlimitIT to dive into the heart of emerging tech trends. From the realms of ESM and ITSM, we explore 5 transformative trends that demand your attention. The spotlight is on AI and automation, poised to revolutionize the tech landscape.

    But this is just a taste of what's to come in our upcoming podcasts. We promise, you don't want to miss these insights. Stay ahead of the curve, and don't fall behind in the fast-paced world of technology. These trends are the compass guiding your journey into the digital future.

    Join us as we uncover the keys to success, and make sure you're subscribed for our upcoming episodes. Your tech-savvy future self will thank you!

    #ESM #TopTrends #ITSM #ServiceManagement #DigitalTransformation #BusinessProcessManagement #ITOps #IncidentManagement #ProblemManagement #ChangeManagement #ServiceDesk #ITSupport #ITServiceDesk #CustomerService #ITInfrastructure #ITSMTools #ITBestPractices #ITGovernance #ServiceNow#ServiceManagementPodcast


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    • 3 min
    UnlimitIT Podcast | Episode 3 | How ESM Can Provide A Platform Of Support Audio

    UnlimitIT Podcast | Episode 3 | How ESM Can Provide A Platform Of Support Audio

    Our newest podcast episode has arrived!!
    Focusing on the transformative world of service management in universities, we dive into discussions with Dennis Ritter, Dewald du Plessis, Chris Visagie and CJ Joubert as they talk about aligning service practices with student needs, leveraging technology, and ensuring sustainability.

    UnlimitIT explore the ins and outs of creating a customer-centric and scalable service environment. Watch this episode to discover the strategies that are reshaping the student experience!
    #ServiceManagementPodcast #EducationInnovation




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    • 45 min

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