62 episodes

Hello, superheroes, and welcome to the 'RTO Superhero Podcast.' This is your host Angela Connell-Richards, bringing you another season packed with insightful information and actionable strategies for your Registered Training Organisation.
Our mission has always been to demystify the complex world of RTO operations and this season, we're focusing on some of the biggest compliance challenges RTOs face - Training and Assessment Strategies, Trainers Currency, and Assessment Tools. These are areas where non-compliance often rears its head during audits, but with the right guidance, you can navigate these effectively.
Over the years, having operated two RTOs, managed staff, interacted with regulators, and even overseen RTO takeovers, I've gained a depth of understanding of these issues. I'll be sharing this knowledge with you in our upcoming episodes, drawing insights from my eBook where I delve into these compliance matters.
We'll go over practical solutions to develop effective Training and Assessment Strategies, a roadmap to ensure your trainers stay current with industry and VET requirements, and tips to design compliant Assessment Tools. These will not only help you ace your audits but also contribute to delivering a high-quality education to your students.
This season, we're also looking into the balancing act RTO managers have to perform between staying compliant and achieving business success. You'll learn about strategies to maintain this balance, and we'll talk about the importance of hiring consultants or business coaches who can help steer your RTO in the right direction.
Remember, our podcast's unique superhero theme is all about empowering you, the RTO owners, the senior management, the trainers, and assessors, and helping you turn your compliance challenges into your superpowers. So, buckle up, superheroes, let's embark on this journey to conquer compliance and guide your RTO towards sustainable success!"

RTO Superhero Podcast: Navigate Compliance Challenges and Soar towards RTO Successβ€ͺ.‬ Angela Connell-Richards

    • Education

Hello, superheroes, and welcome to the 'RTO Superhero Podcast.' This is your host Angela Connell-Richards, bringing you another season packed with insightful information and actionable strategies for your Registered Training Organisation.
Our mission has always been to demystify the complex world of RTO operations and this season, we're focusing on some of the biggest compliance challenges RTOs face - Training and Assessment Strategies, Trainers Currency, and Assessment Tools. These are areas where non-compliance often rears its head during audits, but with the right guidance, you can navigate these effectively.
Over the years, having operated two RTOs, managed staff, interacted with regulators, and even overseen RTO takeovers, I've gained a depth of understanding of these issues. I'll be sharing this knowledge with you in our upcoming episodes, drawing insights from my eBook where I delve into these compliance matters.
We'll go over practical solutions to develop effective Training and Assessment Strategies, a roadmap to ensure your trainers stay current with industry and VET requirements, and tips to design compliant Assessment Tools. These will not only help you ace your audits but also contribute to delivering a high-quality education to your students.
This season, we're also looking into the balancing act RTO managers have to perform between staying compliant and achieving business success. You'll learn about strategies to maintain this balance, and we'll talk about the importance of hiring consultants or business coaches who can help steer your RTO in the right direction.
Remember, our podcast's unique superhero theme is all about empowering you, the RTO owners, the senior management, the trainers, and assessors, and helping you turn your compliance challenges into your superpowers. So, buckle up, superheroes, let's embark on this journey to conquer compliance and guide your RTO towards sustainable success!"

    RTO Standard Series: Part 2 - Fostering Integrity and Cultural Safety in Education with Lauren Hollows and Katya Holker

    RTO Standard Series: Part 2 - Fostering Integrity and Cultural Safety in Education with Lauren Hollows and Katya Holker

    In this episode of the enlightening 2024 RTO Roundtable Series, Lauren Hollows from Aniwaya Education Services continues the insightful dialogue on Clause 4 with Angela Connell-Richards of Vivacity and Katya Holker from Hawkeye Consultancy. This discussion hones in on the critical aspects of ensuring integrity, fairness, and transparency in the delivery of RTO services, an imperative stride towards elevating the sector's standing and operational ethos.
    Diving deeper than ever before, our experts examine the draft standards' call for RTOs to transcend traditional policy statements, urging a transformation in how services are delivered with unwavering integrity, fairness, and transparency. Katya initiates the conversation by reflecting on the alignment with existing marketing practices and the challenges of ethical decision-making within organisations. The discourse expands to explore mechanisms for resolving potential conflicts and supporting ethical practices at all organisational levels.
    Angela enriches the conversation by emphasising the anticipated requirement for a comprehensive Code of Conduct and a Code of Ethics, delineating the ethical standards expected across the board. She sheds light on the necessity for access and equity policies that encapsulate equal opportunities, alongside training initiatives aimed at embedding these principles within the organisational fabric. The discussion highlights the anticipated procedural changes, including modifications to employment contracts and enrolment agreements to reflect these enhanced governance standards.
    The trio navigates the practicalities of embedding integrity, fairness, and transparency into daily operations, challenging RTOs to engage in meaningful dialogues about what these values signify within their unique contexts. They advocate for transparent communication practices, sharing insights on the potential for such openness to foster improved business operations and a shared understanding of organisational goals among all team members.
    Tune in to this must-listen episode for a deep dive into the nuances of implementing Clause 4's governance requirements within your RTO. Discover practical advice, innovative strategies, and thought-provoking insights aimed at guiding RTOs through the complex landscape of operationalising these foundational values.Β 
    Support the Show.
    Thank you for tuning in to the RTO Superhero Podcast!

    We appreciate you joining us on this journey of exploring the fascinating world of vocational education and training (VET). To stay up-to-date with our latest episodes, make sure to subscribe on your favourite podcast platform.

    Get social and join the RTO Community! Connect with us on:
    RTO Job Board Facebook RTO Job Board LinkedIn RTO Community Facebook Keen to dive deeper? Here's your treasure map:
    🌟 Subscribe for new episodes βœ‰οΈ Email us at hello@vivacity.com.au πŸ“ž Call us on 1300 729 455 πŸ–₯️ Visit us at vivacity.com.au | outsourcex.au πŸ”— Connect with Angela on LinkedIn 🐀 Tweet us @vivacitycoach or @angelatkconnell 🎬 Watch us on YouTube - Tune in for visuals that inspire and educate.

    • 12 min
    RTO Standards Series: Part 1 - A Deep Dive into Clause 4 on Governance with Lauren Hollows and Katya Holker

    RTO Standards Series: Part 1 - A Deep Dive into Clause 4 on Governance with Lauren Hollows and Katya Holker

    Unlock the full potential of your RTO's leadership with our latest conversation where we join forces with Katja of Hawkeye Consultancy and Angela from Vivacity. Together, we dissect the fresh governance standards that could revolutionize how Registered Training Organizations (RTOs) operate. This enlightening discussion promises to equip you with the know-how to drive inclusivity, integrity, and a safe space for First Nations staff and learners within your educational institution. With the expertise of Katja and Angela, we peel back the layers of these new requirements, revealing the significance of leadership in creating a culture of success and the practical challenges of proving compliance when audit time rolls around.

    Feel the pulse of modern educational leadership as we navigate through the implications of standard 4.2 and its effect on the heart of organizational culture. Hear firsthand from my guests Katja and Angela as we trade insights on the need for cultural awareness and proactive policies to shield against harassment and discrimination. This session isn't just a roadmap to adhering to the new standards – it's a treasure trove of expert perspectives, strategies for implementation, and a collective acknowledgement of the leadership landscape's evolving terrain. Tune in to transform these insights into actionable steps for your RTO and lead the charge in setting a gold standard in governance and culture.
    Support the Show.
    Thank you for tuning in to the RTO Superhero Podcast!

    We appreciate you joining us on this journey of exploring the fascinating world of vocational education and training (VET). To stay up-to-date with our latest episodes, make sure to subscribe on your favourite podcast platform.

    Get social and join the RTO Community! Connect with us on:
    RTO Job Board Facebook RTO Job Board LinkedIn RTO Community Facebook Keen to dive deeper? Here's your treasure map:
    🌟 Subscribe for new episodes βœ‰οΈ Email us at hello@vivacity.com.au πŸ“ž Call us on 1300 729 455 πŸ–₯️ Visit us at vivacity.com.au | outsourcex.au πŸ”— Connect with Angela on LinkedIn 🐀 Tweet us @vivacitycoach or @angelatkconnell 🎬 Watch us on YouTube - Tune in for visuals that inspire and educate.

    • 12 min
    2024 RTO Roundtable Series: Part 3 - with Lauren Hollows and Maree Thorne - Standard 1.3 to 1.4 All about Assessment

    2024 RTO Roundtable Series: Part 3 - with Lauren Hollows and Maree Thorne - Standard 1.3 to 1.4 All about Assessment

    Welcome to Part 3 of the 2024 RTO Roundtable Series, focusing on the journey from Standard 1.3 to 1.4, with a keen eye on all things assessment. Lauren Hollows of Aniwaya Education Services joins forces with Maree Thorne from Compliance Assist, bringing their expertise to the forefront of this pivotal discussion. If you're catching up, we recommend revisiting the previous episodes for a comprehensive understanding, as this session builds upon earlier dialogues.
    This episode delves deep into the evolving regulatory landscape and what it spells for RTOs with the introduction of the new standards, set to reshape practices in 2025. Angela Connell-Richards opens the conversation by highlighting the legislated shift towards ASQA's more educational and supportive role, focusing on the "fit and proper person" requirements and the eagerly awaited guidance through ASQA's user guides and training provisions.
    Maree brings to light the challenges of resource allocation and ASQA's capabilities, pondering over the fine line between enforcing compliance and fostering development within the sector. The discussion takes a turn towards the broader implications of regulatory changes, emphasizing the significance of early preparation and the integration of new technologies such as AI and ChatGPT in the compliance landscape.
    The trio also engages in a thought-provoking discussion on the potential dichotomy between ASQA's educational aspirations and governmental directives, contemplating the future trajectory of RTO regulation and the impact on the sector. The conversation underscores the importance of proactive engagement with professional development resources and strategic planning in anticipation of the incoming standards.
    As the episode draws to a close, Angela and Maree share insights into their initiatives designed to support RTOs through these transformative times, advocating for a holistic approach to management that harmonizes compliance with organizational sustainability.
    Part 3 of the 2024 RTO Roundtable Series is an essential listen for anyone within the vocational education and training sector, offering expert guidance and strategic insights for navigating the forthcoming standards. Join us for a rich exploration of the assessment landscape and prepare your RTO for the challenges and opportunities that lie ahead.
    Support the Show.
    Thank you for tuning in to the RTO Superhero Podcast!

    We appreciate you joining us on this journey of exploring the fascinating world of vocational education and training (VET). To stay up-to-date with our latest episodes, make sure to subscribe on your favourite podcast platform.

    Get social and join the RTO Community! Connect with us on:
    RTO Job Board Facebook RTO Job Board LinkedIn RTO Community Facebook Keen to dive deeper? Here's your treasure map:
    🌟 Subscribe for new episodes βœ‰οΈ Email us at hello@vivacity.com.au πŸ“ž Call us on 1300 729 455 πŸ–₯️ Visit us at vivacity.com.au | outsourcex.au πŸ”— Connect with Angela on LinkedIn 🐀 Tweet us @vivacitycoach or @angelatkconnell 🎬 Watch us on YouTube - Tune in for visuals that inspire and educate.

    • 27 min
    2024 RTO Roundtable Series: Part 2 - with Lauren Hollows and Maree Thorne - Standard 1.3 to 1.4 All about Assessment

    2024 RTO Roundtable Series: Part 2 - with Lauren Hollows and Maree Thorne - Standard 1.3 to 1.4 All about Assessment

    In this compelling continuation of our RTO Superhero Podcast series, we further dissect the intricacies of the proposed changes to the Standards for RTOs, slated for enforcement on January 1, 2025. Lauren Hollows of Aniwaya Education Services, alongside Angela Connell-Richards from Vivacity Coaching and Consulting, and Maree Thorne from Compliance Assist, dive deeper into the principles of assessment and rules of evidence within the new standards.
    Our discussion begins with an exploration of the nuanced language changes within the principles of assessment and rules of evidence, contemplating the impact of these adjustments on fairness, reasonable adjustment, and reassessment. Angela initiates the conversation with insights into how these changes are poised to foster a more inclusive learning environment, aligning with additional clauses focused on disability, First Nations, and support services.
    Maree offers a perspective on the significant shift of embedding the principles of assessment and rules of evidence directly within the standards, emphasizing the standards' increased prescriptiveness and the expectation for practical application of skills and knowledge in varied contexts.
    As the dialogue unfolds, we consider how these changes place a renewed focus on the assessor's role, suggesting a potential shift towards greater responsibility in making individual assessment judgments. This discussion prompts a broader conversation about the necessity for RTOs to integrate trainers more closely into the design and feedback process of assessment tools, underscoring the importance of upskilling trainers to enhance their understanding of assessment principles.
    This episode delves into the operational challenges RTOs may face, including aligning assessment tools with the diverse needs of their learner cohorts and ensuring compliance with the new standards. Through our exploration, we aim to provide RTO professionals with actionable advice and insights on preparing for the upcoming standards, from evidence collection to process adjustments, to better meet the needs of their learners and the new regulatory framework.
    Join us for this enlightening discussion as we navigate the future of vocational education and training standards, offering a blend of expert analysis and practical guidance. Don't miss the next installment of our series for even more insights into adapting to the evolving landscape of RTO standards.
    Support the Show.
    Thank you for tuning in to the RTO Superhero Podcast!

    We appreciate you joining us on this journey of exploring the fascinating world of vocational education and training (VET). To stay up-to-date with our latest episodes, make sure to subscribe on your favourite podcast platform.

    Get social and join the RTO Community! Connect with us on:
    RTO Job Board Facebook RTO Job Board LinkedIn RTO Community Facebook Keen to dive deeper? Here's your treasure map:
    🌟 Subscribe for new episodes βœ‰οΈ Email us at hello@vivacity.com.au πŸ“ž Call us on 1300 729 455 πŸ–₯️ Visit us at vivacity.com.au | outsourcex.au πŸ”— Connect with Angela on LinkedIn 🐀 Tweet us @vivacitycoach or @angelatkconnell 🎬 Watch us on YouTube - Tune in for visuals that inspire and educate.

    • 19 min
    2024 RTO Roundtable Series: Part 1 - with Lauren Hollows and Maree Thorne - Standard 1.3 to 1.4 All about Assessment

    2024 RTO Roundtable Series: Part 1 - with Lauren Hollows and Maree Thorne - Standard 1.3 to 1.4 All about Assessment

    In this riveting episode of the RTO Superhero Podcast, we delve deep into the upcoming shifts in the Standards for RTOs, set to come into effect on January 1, 2025. Joining forces with Lauren Hollows of Aniwaya Education Services, and seasoned consultants Maree Thorne from Compliance Assist and the effervescent Angela Connell-Richards from Vivacity Coaching and Consulting, we unpack the nuances of assessmentβ€”the cornerstone of RTO operations.
    Our conversation kicks off with a warm welcome from Lauren, followed by insightful introductions by Angela and Maree, who share their extensive experience and perspectives on the evolving landscape of vocational education and training. As we dissect the proposed changes to assessment standards, particularly the transition of 1.8 to 1.3, our experts debate whether these modifications signal a transformation in approach or a mere linguistic reshuffle.
    Maree highlights the emphasis on assessment systems over tools, and the nuanced requirements for pre-use testing of assessment tools, underscoring a potential shift towards a more holistic assessment strategy. Angela brings to the table her concerns regarding the practicality of these changes, especially for smaller RTOs, and muses on the broader implications for the sector amidst ongoing qualifications reform.
    Lauren raises critical questions about the operationalization of these standards, including the role of AI and technology in testing and validating assessment tools, and the importance of tailoring assessment practices to diverse learner cohorts.
    This episode is a must-listen for RTO professionals seeking to navigate the forthcoming standards with confidence and creativity. Stay tuned for the continuation of this enlightening discussion in our next episode, where we will dive even deeper into the implications and implementation strategies for RTOs.
    Don't miss this deep dive into the future of vocational education and training standards. Subscribe and follow the playlist for more insights from the frontline of RTO management and compliance.
    Support the Show.
    Thank you for tuning in to the RTO Superhero Podcast!

    We appreciate you joining us on this journey of exploring the fascinating world of vocational education and training (VET). To stay up-to-date with our latest episodes, make sure to subscribe on your favourite podcast platform.

    Get social and join the RTO Community! Connect with us on:
    RTO Job Board Facebook RTO Job Board LinkedIn RTO Community Facebook Keen to dive deeper? Here's your treasure map:
    🌟 Subscribe for new episodes βœ‰οΈ Email us at hello@vivacity.com.au πŸ“ž Call us on 1300 729 455 πŸ–₯️ Visit us at vivacity.com.au | outsourcex.au πŸ”— Connect with Angela on LinkedIn 🐀 Tweet us @vivacitycoach or @angelatkconnell 🎬 Watch us on YouTube - Tune in for visuals that inspire and educate.

    • 19 min
    Navigating the Audit Labyrinth: Overcoming Common Compliance Challenges

    Navigating the Audit Labyrinth: Overcoming Common Compliance Challenges

    In this episode of "Navigating the Audit Labyrinth," compliance consultant Angela Connell-Richards shares valuable insights and strategies for overcoming common compliance challenges in vocational education and training (VET). Compliance is crucial for registered training organisations (RTOs) to ensure their effective functioning and sustainability as businesses. Angela, with her extensive experience in ASQA audits and a deep understanding of compliance and the Standards for Registered Training Organisations 2015, provides practical tips and strategies to help RTOs navigate compliance audits effectively. From understanding compliance challenges to implementing proactive measures, this episode equips RTOs with the knowledge and tools they need to enhance compliance and deliver high-quality vocational education and training.
    Β Key Takeaways:
    Gain an understanding of the complexity of compliance requirements in the VET sectorIdentify common compliance challenges faced by RTOs during auditsLearn practical strategies to overcome these challenges and navigate the audit process smoothlyDiscover the benefits of proactive compliance measures in enhancing the quality of training and student outcomesExplore the importance of establishing a proactive compliance culture and ongoing commitment to maintaining compliance excellenceTune in to "Navigating the Audit Labyrinth" to gain valuable insights and strategies for overcoming compliance challenges in the VET sector. Subscribe to our podcast to stay updated with expert guidance on compliance and ensure your RTO remains compliant and successful.Β 

    Relevant Links:
    ASQA (Australian Skills Quality Authority) - The official regulatory body for vocational education and training in AustraliaRTO Update Newsletter: Subscribe to our newsletter to receive updates, resources, and additional information related to effective assessment and validation practices in VET qualifications. Support the Show.
    Thank you for tuning in to the RTO Superhero Podcast!

    We appreciate you joining us on this journey of exploring the fascinating world of vocational education and training (VET). To stay up-to-date with our latest episodes, make sure to subscribe on your favourite podcast platform.

    Get social and join the RTO Community! Connect with us on:
    RTO Job Board Facebook RTO Job Board LinkedIn RTO Community Facebook Keen to dive deeper? Here's your treasure map:
    🌟 Subscribe for new episodes βœ‰οΈ Email us at hello@vivacity.com.au πŸ“ž Call us on 1300 729 455 πŸ–₯️ Visit us at vivacity.com.au | outsourcex.au πŸ”— Connect with Angela on LinkedIn 🐀 Tweet us @vivacitycoach or @angelatkconnell 🎬 Watch us on YouTube - Tune in for visuals that inspire and educate.

    • 21 min

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