18 episodes

The Running Great Stores podcasts are created for Retail Leaders. Our goal is to talk to powerhouse guests who are experts in their field and provide inspiration for Brick and Mortar store leaders that help them create remarkable customer experiences and operationally excellent stores.

Running Great Stores Rachel Williamson

    • Business
    • 5.0, 3 Ratings

The Running Great Stores podcasts are created for Retail Leaders. Our goal is to talk to powerhouse guests who are experts in their field and provide inspiration for Brick and Mortar store leaders that help them create remarkable customer experiences and operationally excellent stores.

    S02E18: The Positive Effect with April Sabral

    S02E18: The Positive Effect with April Sabral

    Stop what you are doing and listen to this podcast!  April is ah-mazing!  April Sabral has spent over 25 years in various sales and operations roles.  She has now taken her knowledge and passion for people and retail and created retailu, an online learning retail leadership development company.  April has a new book coming out called The Positive Effect.  I know you are going to love April.  After you listen to this podcast, head over to retailu.ca to find content to strengthen and develop yourself.  Enjoy the listen!  

    If you are enjoying the Running Great Stores podcasts, please share them with your friends! 




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    This episode is sponsored by
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    • 1 hr 2 min
    Turn Inventory Overwhelm into Profit

    Turn Inventory Overwhelm into Profit

    This podcast features Darlene Y Mitchell, an Inventory Management retail executive who helps boutique and brand owners turn inventory overwhelm into profit and cash flow.  In the first few minutes of this podcast, you will feel Darlene’s love for retail and her passion to help retail owners be successful.  While Darlene owns her own consulting firm, she has also joined DeAnna McIntosh in starting Retailing Evolved, a social network, business strategy team, learning platform and business accelerator all rolled into one.  This is a subscription based model that provides varying levels of support for your business.  You decide what you need!  So cool.  If you are “IN IT TO WIN IT”, contact Darlene on Instagram @darlene_y_mitchell.   I know you will love this podcast.  Enjoy the listen! Rachel






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    This episode is sponsored by
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    • 51 min
    Passion for Fashion with DeAnna McIntosh

    Passion for Fashion with DeAnna McIntosh

    In this podcast, DeAnna McIntosh shares her passion for fashion and working alongside boutique retailers to help them navigate this rapidly changing retail environment.  Both of her companies, The Affinity Group International and Retailing Evolved have put small retailers front and center, giving them the tools that historically, only the big retailers have had access to!  This podcast will inspire you to learn more about DeAnna and how she guides brands to maximize their capabilities.  If you are in it to win it, contact DeAnna on Instagram @retailingevolved! Enjoy the listen!


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    This episode is sponsored by
    · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    • 1 hr 3 min
    Life of a Store Manager: Cody Stockton (Le Creuset)

    Life of a Store Manager: Cody Stockton (Le Creuset)

    COVID 19 closed virtually every non-essential retail store in the world for the first time that many of us can recall.  Store teams were furloughed in many instances and when stores reopened, leaders like Cody Stockton were determined to come back with a vengeance and be there for their customers, no matter what that looked like.  Cody is a store manager with Le Creuset in Orlando, Florida.  I love his determination to keep his team and his customers safe while creating unparalleled customer experiences.  His commitment to "make the uncomfortable, comfortable" is inspiring.  During this podcast, Cody shares how he is successfully navigating brick and mortar retail during this "re-entry" phase of COVID.


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    This episode is sponsored by
    · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    • 43 min
    Winning with 4 Types of Customers

    Winning with 4 Types of Customers

    John Hanson is a CX (Customer Experience) guru and has written a book called WOW Your Customers, 7 Ways to World-Class Service. In today’s podcast, John shares the 4 different types of customers and the importance of each.  Now you might be saying to yourself, 4 types of customers?  I know about the internal customer and the external customer.  Who are these other two?  You will need to listen to this podcast to find out.  After 34 years serving customers, this even shifted my thinking!  

    Whether you are in retail or work with customers in a different industry, this podcast will benefit you.  If you enjoy the podcast, please head over to iTunes and leave a review.  Share with friends, family and colleagues too!  Visit my website, www.runninggreatstores.com to learn more about my company and listen to all my podcasts right from my site or on your favorite podcast platform.  Thank you!


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    This episode is sponsored by
    · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    • 1 hr
    Becco and Retail: A Match Made in Heaven

    Becco and Retail: A Match Made in Heaven

    Stuart Silverman and Shelly Hood are my guests today and talk about an innovative new tool created by becco. Imagine getting customer feedback regarding your team’s performance right at the checkout counter in 15 seconds or less! This solution provides field leaders with insight into the customer experience in real time. What a phenomenal coaching tool for store managers and district managers to use to create world class teams who deliver world class experiences! Enjoy the listen!

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    This episode is sponsored by
    · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    • 50 min

Customer Reviews

5.0 out of 5
3 Ratings

3 Ratings

LiveLoveRetail ,

Timely and Informative

So many great ah-ha moments in Rachael’s podcast!

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