Customer Growth Sessions

Intergrowth

Welcome to Customer Growth Sessions, presented by Intergrowth. Join host Pat Ahern, Managing Partner at Intergrowth, as we discuss techniques to build and scale systems that boost profitability for up-and-coming ecommerce businesses.

  1. 5시간 전

    S3 EP15: Lessons from Building Multiple Million-Dollar Pet Food Brands with Jeremy Petersen from identity Pet Nutrition

    He built an $8.5M company in two years—then lost everything. Now he’s rebuilding from zero, on his own terms. In this episode of Customer Growth Sessions, Pat Ahern sits down with Jeremy Petersen from Identity Pet Nutrition to discuss what it really takes to rebuild a company after failure—and why he’s choosing to do it without investors, big salaries, or shortcuts. Jeremy shares the story behind his first company, Wild Calling, which scaled rapidly before financial struggles and internal decisions led to his departure and the company’s bankruptcy. He walks through the lessons learned from that experience and how they directly shaped the foundation of Identity Pet Nutrition. Throughout the conversation, Jeremy breaks down his contrarian approach to building a modern CPG brand—from hiring for grit over experience, to using digital marketing instead of a traditional sales force, to maintaining strict cost control in an inventory-heavy business. He also offers a candid perspective on private equity, explaining why many founders regret selling and how independent operators can compete without giving up ownership.   Want to dive deeper? Check out Identity Pet Nutrition and explore their products and mission. You can also connect with Jeremy on LinkedIn or read more of his thoughts on Substack.   Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to https://intergrowth.com/cgs to book a complimentary strategy session with our team.

    37분
  2. 4월 1일

    S3 EP12: Conversion Rate Optimization in the AI Era with Krisztián Király from OptiMonk

    In this episode of Customer Growth Sessions, Pat Ahern sits down with Krisztián Király from OptiMonk to discuss how e-commerce brands can unlock more value from existing traffic through smarter conversion rate optimization.   Krisztián breaks down what CRO really means beyond surface-level tactics, emphasizing the importance of both quantitative and qualitative data analysis. He shares practical strategies for using tools like Google Analytics and Hotjar to identify funnel leaks, alongside techniques like customer feedback surveys and session recordings to uncover why users don’t convert.   Throughout the conversation, Krisztián highlights the importance of bridging the "physical gap" in online shopping through better visuals and AI chatbots, while diving into A/B testing best practices and the power of AI-driven personalization to boost revenue.   Exclusive Offer for Listeners: Use the coupon code customergrowthsessions at checkout to receive 20% off any OptiMonk subscription plan. This is a great opportunity for growing brands to implement AI-powered personalization and smart pop-ups at a discounted rate.   Want to know more about OptiMonk? Visit the official website and explore their AI-powered CRO tools, or connect with Krisztián on LinkedIn.   Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to https://intergrowth.com/cgs to book a complimentary strategy session with our team.

    38분
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소개

Welcome to Customer Growth Sessions, presented by Intergrowth. Join host Pat Ahern, Managing Partner at Intergrowth, as we discuss techniques to build and scale systems that boost profitability for up-and-coming ecommerce businesses.