Safety Gap

RapidSOS
  • 5.0 (5)
  • EDUCATION
  • UPDATED BIWEEKLY

Safety Gap by RapidSOS delves deep into the "safety gap" — uncovering the unknown challenges, obstacles and blind spots that hinder public safety. Each episode examines barriers to safety with the goal of helping safety professionals identify effective solutions for keeping their customers, employees and communities safe. Hosted by Cassidy Shield, RapidSOS' Chief Marketing Officer, the podcast brings together leaders and pioneers using the latest tools and techniques to create a safer world. Listen in to discover a world supported by intelligent safety – where humans, technology, and AI work together to close the safety gap.

  1. 5D AGO

    Inside NYPD's Real Time Crime Center with Former Commander Mike Ricupero

    Explore the evolution of policing technology with Mike Ricupero. From the NYPD RTCC to AI and drones, learn how data is modernizing law enforcement.

    52 min

  2. JAN 14

    How Linda Zerwin Consolidated 22 Dispatch Centers into 2 and Saved 10 Million Dollars

    Learn how DuPage County consolidated 22 dispatch centers into 2, saving $10M in costs while slashing fire response times from 50 to 15 seconds. Linda Zerwin joins RapidSOS to share the blueprint for successful 911 consolidation and NextGen technology.

    57 min

  3. JAN 2

    Why Enterprises Need to Include 911 Centers in Technology Conversations

    Explore the future of public safety with Amy Marion from RapidSOS. Covers 911 system integration, telematics beyond crash detection, and the reality of school safety.

    49 min

  4. 12/03/2025

    Why Enhanced 911 Systems Fail and How Ian Cole and Kevin Kito Are Fixing Them

    Two mission-driven leaders revolutionize 911. Learn how 911 Secure and RapidSOS deliver precise location and context instantly to first responders, saving critical seconds.

    51 min

  5. 11/05/2025

    From Crashed to Response Making Telematics Data Work for Emergency Response

    Amy Marion from RapidSOS hosts a critical discussion on how telematics data can transform emergency response with Eric Troy, VP of eDispatches at RapidSOS, and Michael Armitage, Executive Director of Calhoun County Consolidated Dispatch Authority in Michigan. The conversation reveals how connected vehicle data can bridge dangerous gaps in traditional 911 workflows. The panel examines real scenarios where telematics data makes the difference between life and death, from rural accidents that go undetected for hours to complex multi-vehicle crashes requiring immediate resource upgrades. Amy shares the tragic story of an 18-year-old who died in a rural crash, questioning whether real-time vehicle data could have saved his life. Michael explains how this data helps dispatchers avoid both over-response and under-response situations, while Eric details how speed of impact, occupant information, and vehicle type data allows first responders to prepare more effectively before arriving on scene. Key topics covered: [00:00] Intro [01:36] Meet the Public Safety Panel [03:17] What's Missing in Traditional Emergency Workflows [05:27] 14 Million Motor Vehicle Crashes Annually [06:05] Safe System Approach to Road Safety [09:14] Voice-Centric vs Data-Enhanced Emergency Response [12:55] How Telematics Data Shapes Dispatch Decisions [16:43] Preparing Field Responders with Critical Information [19:14] Electric Vehicle Response Challenges [25:50] Autonomous Vehicle Emergency Considerations [28:51] Over Response Creates Additional Road Hazards [35:08] Real Scene Response Analysis [40:55] Contextual Real Time Data Impact [44:00] Critical Data Points for Emergency Response [45:01] Business Value of Connected Vehicle Data [49:07] Future Technology Integration [51:27] Speed and Occupancy Data Differentiation [53:44] Connecting Your Data to 911 This discussion provides essential insights for anyone in automotive safety, fleet management, or emergency response who wants to understand how connected vehicle technology can save lives and improve operational efficiency.

    55 min

  6. 10/22/2025

    Gabby Petito’s Legacy and Training First Responders on the Invisible Signs of Domestic Abuse

    Karin Marquez from RapidSOS teams up with Ricardo Martinez from Within the Trenches podcast to speak with Jim Schmidt, Secretary of the Gabby Petito Foundation and retired fire captain with 25 years in public safety. Jim shares how losing his stepdaughter Gabby to domestic violence revealed critical gaps in first responder training that he had never recognized during his career in fire, EMS, and 911 dispatch. Jim explains how first responders across police, fire, EMS, and dispatch operate in dangerous silos when responding to domestic violence calls, missing opportunities to provide life saving interventions. He discusses the foundation's training programs designed to teach trauma informed care and help responders recognize subtle signs of abuse, including the deadly threat of strangulation cases. The conversation covers how technology can provide discreet resources to victims and why breaking down barriers between agencies is essential for coordinated response. Key topics covered: [00:00] Intro [02:46] Jim's 25 year first responder journey [06:54] Gabby's story and the foundation's mission [12:06] How first responder experience shaped crisis response [17:21] Breaking down training silos in domestic violence [24:24] Detecting abuse signs in the field [31:00] Building the Gabby Petito Foundation programs [36:29] Missed opportunities and learning from mistakes [38:51] Strangulation dangers for first responders [41:40] Technology solutions for domestic violence response [47:24] Creating proactive safety cultures [50:23] Warning signs and red flags for families [53:53] The foundation's ultimate goal [56:23] Resources and getting help This episode provides critical insights for anyone in public safety who wants to better serve domestic violence victims and prevent future tragedies.

    59 min

  7. 10/09/2025

    You Might be a Lone Worker and You Don't Even Know It

    Cassidy Shield and Karin Marquez from RapidSOS sit down with Nick Brown, Director of Lone Worker Solutions at SafetyCulture, to explore the rapidly growing world of lone worker safety technology. Nick shares how his company evolved from building pizza delivery trackers to creating comprehensive safety solutions for the millions of workers who spend time alone every day. The conversation covers the wide spectrum of lone worker scenarios, from home healthcare providers and real estate agents to retail employees and remote office workers. Nick explains the critical differences between mobile-first safety applications and physical panic button systems, plus how proper training reduces false alarms while ensuring genuine emergencies get rapid response. He also shares a compelling save story about a telehealth worker who suffered a medical emergency during a night shift and was rescued thanks to automated check-in protocols. Key topics covered: [00:00] Intro [03:42] Defining Lone Worker Safety [05:56] SafetyCulture Origin Story Pizza Delivery [09:19] Early Adopters and Industry Use Cases [11:01] Post-COVID Safety Awareness Shift [16:24] Mobile vs Hardware Panic Solutions [19:47] 911 Emergency Response Evolution [24:52] Healthcare Worker Saves Life Story [29:06] Bottom-Up Employee Safety Adoption [32:04] Measuring Safety Incident Visibility [36:22] Future Technology and Intelligence Features This episode provides essential insights for any organization looking to protect workers who operate outside the immediate reach of colleagues or supervisors.

    39 min

  8. 09/15/2025

    How Brian Tuskan Built the Silicon Valley Security Model at ServiceNow

    From patrolling the Microsoft campus to becoming Chief Security Officer at ServiceNow, Brian Tuskan shares his 22-year journey from public safety to Fortune 500 leadership. Learn how he built the Silicon Valley Security Model, a revolutionary AI-enabled approach to protecting global corporate campuses. Brian discusses how data-driven security programs prepare for major threats years in advance.

    1h 1m
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Ratings & Reviews

5
out of 5
5 Ratings

About

Safety Gap by RapidSOS delves deep into the "safety gap" — uncovering the unknown challenges, obstacles and blind spots that hinder public safety. Each episode examines barriers to safety with the goal of helping safety professionals identify effective solutions for keeping their customers, employees and communities safe. Hosted by Cassidy Shield, RapidSOS' Chief Marketing Officer, the podcast brings together leaders and pioneers using the latest tools and techniques to create a safer world. Listen in to discover a world supported by intelligent safety – where humans, technology, and AI work together to close the safety gap.

Information

  • Creator
    RapidSOS
  • Years Active
    2024 - 2026
  • Episodes
    27
  • Rating
    Explicit
  • Copyright
    © 2026 Safety Gap
  • Show Website
    Safety Gap