Same but Different

SoftServe Podcasts

“Same but Different” series aims to show what national cultures have in common and what makes them different and how both the similarities and differences influence the way we do business.

  1. 2024/02/26

    Same but Different - Ep 14 - MX & CO & CL - How to build relationships and communicate thru food, humor & non-verbally

    𝐂𝐨-𝐡𝐨𝐬𝐭𝐬: Lesia Yatsiuk, Communication Consultant, Alejandra Alvarez Correa, English Teacher Vesela Koeva, English Teacher We often hear people speaking about Latin America, referring to Mexico, Colombia, and Chile and not always differentiating between them. If you’d like to learn more about them, listen to our experiences in this episode that uncover the similarities and differences of the three cultures. 𝐖𝐞 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧: 🎤 the structure that people follow in the workplace and how it impacts the conversation dynamics 🎤 what stands behind people’s motivation in the three cultures and what drives people in the workplace 🎤 people’s views of time and how it shows in business and social settings 𝟏:𝟐𝟔 Introduction 𝟓:𝟐𝟖 Manager-Employee relationship 𝟏𝟎:𝟐𝟖 What motivates people at work 𝟏𝟕:𝟑𝟎 The perception of time

    21 分钟

  2. 2024/02/26

    Same but Different - Ep 13 - MX & CO & CL - How to create a manager-subordinate bond, approach motivation & treat time

    𝐂𝐨-𝐡𝐨𝐬𝐭𝐬: Lesia Yatsiuk, Communication Consultant, Alejandra Alvarez Correa, English Teacher Vesela Koeva, English Teacher We often hear people speaking about Latin America, referring to Mexico, Colombia, and Chile and not always differentiating between them. If you’d like to learn more about them, listen to our experiences in this episode that uncover the similarities and differences of the three cultures. 𝐖𝐞 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧: 🎤 the structure that people follow in the workplace and how it impacts the conversation dynamics 🎤 what stands behind people’s motivation in the three cultures and what drives people in the workplace 🎤 people’s views of time and how it shows in business and social settings 𝟏:𝟐𝟔 Introduction 𝟓:𝟐𝟖 Manager-Employee relationship 𝟏𝟎:𝟐𝟖 What motivates people at work 𝟏𝟕:𝟑𝟎 The perception of time

    22 分钟

  3. 2023/11/30

    Same but Different - Ep12 - How to make small talk, give/receive feedback and introduce change in Ukraine & Romania

    Co-hosts: Yuliya Ivanytska & Inessa Vasylyk, Communication Consultants Working with two countries that are geographically close, you might fall into the trap of thinking that their cultures have nothing but similarities. In this episode, Yuliia and Inessa discuss some of the differences in communication between Ukraine and Romania based on their observations and interviews with their Ukrainian and Romanian colleagues. We focus on:· how making small talk is different in Ukraine and Romania· how to give and receive negative feedback in both cultures· how to introduce change 1:47 Introduction2:21 IT-related statistics3:48 What to expect when making small talk with Ukrainians?6:48 How to approach small talk in Romania?9:52 What kind of feedback to anticipate in Ukraine and Romania?14:42 How result-oriented are both countries?16:22 How to introduce change?

    21 分钟

  4. 2023/11/30

    Same but Different - Ep11 - Austria & Germany - How to communicate on a project team in Austria and Germany

    Co-hosts:Olha Moroz, Team LeadOksana Hera, Communication Consultant Joining a new team is like opening a new world. With multinational teams, this world is brighter and more diverse. In this episode of our ‘Same but different’ podcast series, Olha and Oksana discuss some of the elements of project work through the lens of German and Austrian communication preferences. We focus on:· how to behave when you are new to the team· how your responsibilities change in a leading role· how to balance your workload. 1:21 Introduction1:58 What to expect of communication in a team3:16 How to write a meaningful email4:34 Should you ask for help?6:06 How to give progress updates7:40 Handling conflicts as a leader10:45 Regarding free time

    12 分钟

  5. 2023/08/25

    Same but Different - Ep 10 - US&UK - How to avoid communication traps

    𝗖𝗼-𝗵𝗼𝘀𝘁𝘀: Inessa Vasylyk and Agata Kepinska, Communication Consultants at Cross Cultural Communication Center Does common language mean common communication culture? In this episode of #SameButDifferent , we continue exploring the similarities and differences in communication cultures of the U.S. and the UK We focus on:💬 The communication principles shared by both cultures💬Direct and indirect communication💬 Feedback 𝟬𝟭:𝟮𝟰 Introduction𝟬𝟭:𝟱𝟰 The communication principles shared by both cultures𝟬𝟰:𝟬𝟵 Direct vs indirect communication𝟬𝟵:𝟰𝟵 Feedback

    14 分钟

  6. 2023/08/25

    Same but Different - Ep 9 - US & UK - How to elevate your working relationships

    C𝗼-𝗵𝗼𝘀𝘁𝘀: Inessa Vasylyk and Agata Kepinska, Communication Consultants at Cross Cultural Communication Center Does common language mean common communication culture? In this episode of #SameButDifferent we’re exploring the similarities and differences in communication cultures of the U.S. and the UK We focus on:🔍The importance of making small talk🔍Communication at work and using humor in it🔍Self-promotion 𝟬𝟭:𝟰𝟰 Introduction𝟬𝟱:𝟬𝟱 Small talk𝟭𝟬:𝟰𝟴 Humor in business of communication𝟭𝟭:𝟰𝟲 Self-promotion

    20 分钟

  7. 2023/07/12

    Same but Different - Ep 8 - China & India - How to win trust, respect, and negotiations with customers

    𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:Tetyana Hrynovetska, Communication Consultants Team ManagerYuliia Zabolotna, 4Cs Competence ManagerKhrystyna Hural, 4Cs Learning Solutions Architect The last episode of the #SamebutDifferent series to uncover the aspects of Chinese and Indian cultures. However, this time we will discuss customer-centric communication – namely, dos and don’ts around dealing with Indian and Chinese customers across all stages of collaboration. In this episode, we focus on:🎯expectations & attitude of Indian & Chinese customers towards their vendors🎯negotiations🎯efficient communication with Indian & Chinese clients 𝟬𝟭:𝟭𝟬 Introduction𝟬𝟭:𝟱𝟲 Who is meant by a customer in the Indian & Chinese environment𝟬𝟯:𝟮𝟬 Customer's expectations towards their vendors𝟬𝟰:𝟱𝟬 Negotiating process𝟬𝟲:𝟭𝟯 Aspects of cooperation with Indians & Chinese customers𝟭𝟬:𝟰𝟳 Factors that influence communication styles𝟭𝟰:𝟮𝟱 Dealing with arguments𝟭𝟳:𝟰𝟵 Final word

    18 分钟

  8. 2023/07/11

    Same but Different - Ep 7 - China & India - How to get things done

    𝗖𝗼-𝗵𝗼𝘀𝘁𝘀:Tetyana Hrynovetska, Communication Consultants Team Manager Yuliia Zabolotna, 4Cs Competence ManagerKhrystyna Hural, 4Cs Learning Solutions Architect In this episode of #SamebutDifferent series, we continue exploring Chinese and Indian cultures. This time we’ll discuss the insights on how to make the most of communication with Indians and Chinese. In this episode, we focus on:🧩indirect style of communication🧩the ‘save face’ principle🧩key factors of building successful relationships🧩 how to manage conflicts and give feedback 𝟬𝟭:𝟬𝟵 Introduction𝟬𝟭:𝟯𝟬 How indirect communication works𝟬𝟰:𝟯𝟬 Building relationships𝟭𝟭:𝟯𝟯 Small talk with Chinese and Indians𝟭𝟯:𝟭𝟳 How to manage conflicts𝟭𝟳:𝟭𝟯 Giving feedback𝟭𝟴:𝟱𝟱 Final word

    20 分钟
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“Same but Different” series aims to show what national cultures have in common and what makes them different and how both the similarities and differences influence the way we do business.

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