SamKnows Spotlight SamKnows

In our second podcast, we speak to SamKnows lead integrations engineer Ben Janoff to find out how SamKnows has updated its tests to measure latency using a new metric developed by Apple called RPM.

This month we talk to Comcast Vice President Jason Livingood about low latency DOCSIS and the amazing results the company has recorded in its trials of their technology.

AI expert Richard Windsor, Founder of Radio Free Mobile, joins us to discuss the rapid evolution of the technology over the past year and how it could transform customer service. Alex Salter, Founder and CEO of SamKnows, discusses how AI could enhance SamKnows’ portfolio of products, both for consumers and its ISP partners.

CEO Alex Salter tells us what being part of the QSDK means for the company and the huge benefits it will bring to SamKnows’ customers. And lead integrations engineer, Ben Janoff, will dive into the technical detail, revealing exactly how our integration with the QSDK works and how it will massively reduce the work taken to roll out SamKnows’ tests. 

Roxanne Botman, People and culture consultant at SamKnows, reveals how the company has embraced diversity, and the practical measures that have changed the company’s culture.

Jamie Mason, our Head of Measurement Operations gives a detailed description of how SamKnows’ performance tests are designed, 
executed and analysed.