Scaling Culture Scaling Culture

Our guest is Rick Jackson - Executive Vice President Engagement & Enablement at Deutsche Post DHL Group. 
During his 18 years with Deutsche Post DHL Group, Rick has gained a wealth of experience and expertise in various parts of the business. Rick works closely with all business units to engage, enable and empower employee  across the globe. 
In this episode of Scaling Culture, Ron and Rick discuss:
DHL’s company-wide cultural revolution and its lasting impacts
How to effectively build in empathy and mindfulness across your organization
How DHL scaled culture to a point where tens of thousands are bought-in
The importance of being bold and taking risks AND
Why keeping that STARTUP mindset might just be your winning ticket!
For more information about Rick or his work, please follow him on LinkedIn To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high performing team, please go to https://scalingculture.connollyowens.com/
And lastly if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues.

Our guest is Robert Glazer - a serial entrepreneur, award-winning executive, bestselling author, and keynote speaker.Robert is the Founder and Chairman of the Board of global partner marketing agency, Acceleration Partners.Under Bob’s leadership, Acceleration Partners has become a recognized global leader in the affiliate and partnership marketing industry, establishing best-in-industry processes for client acquisition, retention, culture and service.Bob has a passion for helping individuals and organizations build their capacity and elevate their performance.Bob shares his ideas and insights via Friday Forward, a popular weekly inspirational newsletter that reaches over 300,000 individuals and business leaders across 60+ countries.He is a #1 Wall Street Journal, USA Today and international bestselling author of six books: Elevate, Elevate Your Team, Friday Forward, How To Thrive In The Virtual Workplace, Performance Partnerships and Moving To Outcomes.He also hosts the Elevate Podcast, a top podcast for entrepreneurship in over 20 countries with over 1,000,000 downloads, putting it in the top 0.5% of all podcasts.Outside of work, Bob can likely be found skiing, cycling, reading, traveling, spending quality time with his family or overseeing some sort of home renovation project.In this episode of Scaling Culture, Ron and Robert discuss:

The influence of Southwest Airlines’ emphasis on culture and how it was a major source of inspiration for Bob in his business
 


Bob’s ‘Mighty Five’ framework for great company culture
 


Understanding your “why” in leadership and communicating that to your team
 


How to screen for core values during the onboarding process
 


The importance of tough conversations in effective leadership.

For more information about Robert Glazer or his work, please follow him on LinkedIn or go to robertglazer.comTo learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.OrgLastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!

 

Our guest is Tyler Chisholm, Co-Founder and CEO of clearmotive group, a full-service marketing agency, and the host of two podcasts — They Just Get It and Collisions YYC.Tyler's superpower is being “endlessly curious,” which has served him in many ways, from growing up on the farm to his passion for marketing.Tyler is a dedicated philanthropist and founder of Red Express, a project designed to put toys in the hands of children in need each holiday season. He is an ambassador for International Justice Mission Canada…helping to support their goal of ending slavery in our lifetime. In 2012, Tyler received recognition as one of Avenue's Top 40 Under 40.In this episode of Scaling Culture, Ron and Tyler discuss:
Clearmotive’s incredible journey and their culture AHA moment
How to define behaviours that drive values (even by using the help of AI ChatGPT) and incorporate that into a hiring process 
Key learnings from Jim Collins’ most recent event in Chicago
Hybrid environments and how to create culture inclusivity for contractors and part-time team members
Strategies for developing leaders within your organisation and learning in the flow 
For more information about Tyler or his work, please follow him on LinkedIn or go to tylerchisholm.comTo learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.OrgLastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!

Our guest is David J. Friedman - Founder/CEO of CultureWise and the author of two books “Culture by Design” and “Fundamentally Different”His leadership story began in the 1980’s where he cut his teeth as President of RSI, an award-winning employee benefits firm in the Philadelphia area. In 2006, RSI were the only company to win New Jersey’s highest award for quality – the Governor’s Award for Performance Excellence. It was their unique culture that was the foundation for their success. In 2011, David published my first book, Fundamentally Different, which is based on the insights he learned and taught throughout his leadership career. Since that time, he has led more than 600 workshops and taught more than 7,500 CEOs. In 2018, he published his second book, Culture by Design, which quickly became the “go to” manual for companies looking to truly operationalize their culture, and in 2021, he published its 2nd edition, updating his original work to address the challenges of the new remote workforce. With his team at High Performing Culture, he created the CultureWise® operating system which is now used by nearly one thousand companies across North America.In this episode of Scaling Culture, Ron and David discuss:
How people are your most significant and sustainable competitive advantage
Why defining fundamental behaviours is more important than defining core values
The power of practicing blameless problem-solving
Building impactful company rituals that will last
How to select a good culture fit and how to properly integrate them into your business.
For more information about David or his books, please go to davidjfriedman.com.To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!

Our guest is Dr. Gary Russo - the Executive Director of Workforce Intelligence at Providence; a not-for-profit health system supporting ~120,000 caregivers (employees) across the US West Coast. Gary has >10 years of experience building world-class analytics teams while leading People Analytics and Workforce Planning initiatives. His passion is to empower others to embrace data-informed decision making through education and inspiration. Dr. Russo’s prior training in neuroscience research continues to give him unique insights into the challenges of translating complicated predictions into actionable recommendations. He has been recognized as a People Analytics & Planning Trailblazer, a Top HR Leader to Follow, and a Top 25 Innovator in Healthcare. 
In this episode of Scaling Culture, Ron and Gary discuss: 

Listening to employees while protecting confidentiality


How to ask big questions and what matters most?


How to leverage data to better understand and deal with burnout


Workforce decisions and their economic impact on businesses - and how to measure it


The tech-touch balance and how much can you really trust artificial intelligence? 

For more information about Gary, please follow him on LinkedIn.To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!

Our guest is Kate Berardo - VP of Executive Development at Meta.
In her role, Kate is charged with setting the leadership development strategy and developing Meta’s leaders to best equip them to lead into the future. She is a specialist in leadership and team development, women’s leadership, executive coaching, and global skill building. Also, Kate is the author of two books:
"Building Cultural Competence: Innovative Frameworks & Activities; and"
"Putting Diversity to Work: How to Successfully Lead a Diverse Workforce"
In this episode of Scaling Culture, Ron and Kate discuss: 
Hybrid effectiveness
Women and inclusive leadership
Leading in complexity and re-establishing purpose and meaning as our social contracts with work are changing
Leader development (what’s needed in the current times, and how do we best do this)
For more information about Kate and her work, please follow her on LinkedIn.To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.
Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!