You’re working hard. You care deeply. You’ve built something that helps people—but it feels like no one knows you exist. If you’re a therapist, coach, or helper, you’ve probably said to yourself, “I don’t want to feel like a marketer.” You might already have a website or lead magnet, but something’s missing. You’re still the best-kept secret, and the right clients never seem to find you at the right time. In this episode of the Scaling Therapist Podcast, host James Marland breaks down why good marketing doesn’t have to feel fake—and how to build a system that helps people find you without selling out. We explore the heart-centered approach to promotion that actually fits your values as a helper. In This Episode, You'll Learn: Why your ideal clients don’t see you—even when they need you What a “promotion to share” is, and why it’s the missing piece How to stay present in people’s inboxes without feeling annoying The real reason people only buy during short “frustration windows” How to build a simple lead magnet and follow-up system What nurture emails are—and how they quietly build trust over time Why this type of promotion actually feels like service, not selling “If you never build this promotion piece, you’ll keep hoping people find you—while the ones who need you most pass you by.” — James Marland This isn’t about chasing followers or being louder. It’s about building familiarity, connection, and trust—so when someone hits that “I can’t do this alone anymore” moment, you’re the one they think of. Whether you’re just starting or trying to make your content actually connect, this episode will walk you through a simple, honest system to get found—and stay found. Who This Episode Is For: Therapists and coaches who feel invisible online Helpers who are tired of “pushy” marketing advice Anyone who wants clients to find them without selling their soul Practitioners who have great content but no system to share it Episode Highlights [00:00:05] – The Hard Truth About Visibility “If you never build this promotion piece, you’ll just keep working hard and hoping people find you.” James sets the tone with a reality check about what happens when helpers don’t market intentionally. [00:01:09] – The "Best-Kept Secret" Problem Even with a website and a lead magnet, many therapists still feel invisible. James explains why—and how to fix it. [00:01:48] – Three Pillars of Scalable Income Quick recap: Clarity, Connection, and Confidence. This episode focuses on the second pillar—Connection—and the “promotion to share” concept. [00:02:50] – What is a Promotion to Share? James defines it clearly: “Everything you do to stay in touch with people after they first discover you.” [00:05:00] – Why It Matters: The Frustration Window Clients don’t buy when everything’s fine. They buy when they hit a breaking point. James shows how being consistently visible helps you show up right when they need you. [00:06:47] – Marketing That Matches Your Values This isn’t about pressuring people—it’s about extending the “enlightenment phase” of the client journey until it overlaps with their readiness. [00:08:17] – What Makes a Good Lead Magnet? Small, focused, and valuable. Think checklists, assessments, or mini-trainings that solve a real problem. [00:09:54] – Two Things Every Lead Magnet Must Do Qualify your ideal clients. Build trust and deliver real help. [00:11:14] – How to Pick the Right Lead Magnet Don’t guess. Start with the problem your clients already know they have. Then offer a small win. [00:13:00] – The Role of Follow-Up Emails A lead magnet without a follow-up is like a first date with no text after. James outlines how email builds trust over time. [00:14:10] – A Simple Email Sequence That Works Using story-based marketing principles, James shares a six-part email framework that invites rather than sells. [00:15:47] – What to Say in Your Emails Examples of tone, structure, and clear calls to action—without sounding pushy. [00:17:45] – Why Nurture Emails Are Your Secret Weapon Most people won’t buy right away. Staying present over weeks or months keeps you top of mind without being annoying. [00:18:39] – What Kind of Content to Send Weekly Real-life examples of emails that feel helpful and human: teaching tips, stories, resources, and soft offers. [00:20:11] – Why This Kind of Promotion Feels Good It fits your values as a helper. You’re not chasing people—you’re simply being available when they’re ready. [00:21:00] – Summary: What to Do This Week James gives a practical action plan: define one client problem, create a lead magnet, write one helpful welcome email. Simple and doable. [00:22:57] – Closing Encouragement “You weren’t meant to live forever on the road to burnout. It’s possible to build a new road.” Resources Mentioned: Coach Builder by Donald Miller How to Sell What You Know by Graham Cochrane Joey Ragona – Heart-Centered Marketing James Marland’s free tools and lead magnet builder - https://www.coursecreationstudio.com/ Previous episodes on the Clarity and Connection pillars