Science First, AI Second: Building Learning Experiences with the Right Foundation with Dominik Rus

In this episode of The Science of Excellence, I sat down with Dominik Rus, Global Head of L&D Innovation and Technology at TTEC, who presented "Science First, AI Second: Building Learning Experiences with the Right Foundation." His core argument: before augmenting learning with AI, we need to understand the fundamentals of how people actually learn.Dom is not too keen on L&D professionals who know little about learning theory but rush to implement AI solutions. Our conversation explored evidence-based learning principles and how Dom's team uses AI to amplify what actually works.These 5 insights stood out from our conversation:-Master Learning Science Before Technology-Apply the Mindset-Skillset-Toolset Framework-Use Self-Quizzing and Spaced Repetition-Choose Tools That Make Learning Stick-Build AI Systems Grounded in ResearchTune into the full episode to learn more!