Scratch: CMO Interviews

Rival

Why do some businesses grow faster than others? What do the marketers leading them do differently? How can we learn from them to grow our own businesses and careers? Scratch explores the world of challenger marketing - the thinkers and doers questioning the status quo and rewriting the marketing rule book ‘from scratch’. Each episode will dive deep into the experience and perspective of an industry thought leader to understand the unique insights and ideas that have powered their success. We will interview some of the biggest names in the marketing world - the people with the most interesting stories to tell. We’ll hear from the CMOs of the biggest brands in the world, but also the entrepreneurs building hyper-growth start-ups to really understand the full spectrum of challenger marketing today. We’ll get into the nitty gritty: the details of how they think and what they do differently in order to deliver simple, clear, and actionable lessons for all marketers. Scratch is the ‘How I Built This’ of marketing - we hope to inform and inspire a generation of marketers to grow their businesses and their careers like true challengers ‘from scratch’ every day.

  1. Social Is Becoming a Revenue Channel. Most CMOs Aren't Ready

    2일 전

    Social Is Becoming a Revenue Channel. Most CMOs Aren't Ready

    In this episode of Scratch, Viren sits down with Misbah Uraizee from Nectar Social to dismantle one of marketing's most persistent myths. The truth? Organic and paid media are complementary engines, and brands that still silo them are leaving serious growth on the table. Misbah breaks down the post-iOS 14 reality and reveals the exact playbooks modern challenger brands are using to scale today. In this episode, we cover: The Post-iOS 14 Reality: Why the entire class of brands built on cheap paid ads simply no longer exists. Year-One CPG Playbooks: What the fastest-growing brands actually do in their first year (hint: it has nothing to do with media spend). Killing Vanity Metrics: Why follower count is the metric that refuses to die—and what you should be measuring instead. TikTok Shop’s True Role: How to properly integrate it into your modern marketing mix. Measuring the Unmeasurable: How to spot the "halo effects" that prove social is working before the revenue data catches up. The AI Equalizer: Why "taste" is the last true differentiator for marketers in a world where everyone has the same AI tools. Watch the video version of this podcast on YouTube: https://youtu.be/v5lbv-u9bOk Links & Resources: 🖊️Mentioned in the show: MetiCube Amp By Rival  The Rival 50: The Best Challenger Brands of 2025  Find Rival online at www.wearerival.com, LinkedIn Find Viren on LinkedIn Find Misbah on Linkedin  Say hi at media@wearerival.com, we’d love to hear from you. Scratch is a production of Rival, a marketing innovation consultancy that develops strategies and capabilities that help businesses grow faster. Scratch is hosted by Viren Samani, and he’s joined by Misbah Uraizee  of Nectar Social in this episode Rival is a marketing consultancy for brands that want to challenge convention in their category. We’re on a mission to understand what challenger brands do differently to grow in categories that are being disrupted, and use a challenger playbook to deliver outsized impact through an integrated, tech-enabled approach. Past guests include CMOs from Mastercard, GE, Shell, Hyperloop, Adobe, PepsiCo, and Papa Johns. If you’re interested in learning more about marketing from successful CMOs, we compiled a list of the top 5 CMO podcasts to listen to in 2024; check it out here 🔗  https://www.wearerival.com/content-hub-articles/cmo-podcasts-you-cannot-afford-to-miss-in-2024

    42분
  2. 750 Billion Dollars in Marketing Spend Is Being Wasted  Every Year

    4월 29일

    750 Billion Dollars in Marketing Spend Is Being Wasted Every Year

    Pranav breaks down why the way we've always tested products and campaigns is fundamentally broken, how 90% of all decision-making happens in the subconscious, and why asking people what they think is almost completely useless. Neuro Insight's brain-mapping technology cuts through the noise, accessing the hidden drivers of human behaviour that people can't even articulate themselves. They also get into why marketing didn't just break on its own - culture broke first - and what it's going to take to fix it, from rediscovering the lost craft of storytelling to building the kind of CMO courage that puts real money behind real conviction. Watch the video version of this podcast on Youtube ▶️: https://youtu.be/BLXF2kAqoWc 🖊️Mentioned in the show: AI Marathon Scratch is a production of Rival, a marketing innovation consultancy that develops strategies and capabilities that help businesses grow faster. Scratch is hosted by Viren Samani, and he’s joined by Pranav Yadev of Neuro Insight in this episode.  Find Rival online at www.wearerival.com, LinkedIn Find Viren on LinkedIn  Find Yadev on Linkedin Say hi at media@wearerival.com, we’d love to hear from you. Rival is a marketing consultancy for brands that want to challenge convention in their category. We’re on a mission to understand what challenger brands do differently to grow in categories that are being disrupted, and use a challenger playbook to deliver outsized impact through an integrated, tech-enabled approach. Past guests include CMOs from Mastercard, GE, Shell, Hyperloop, Adobe, PepsiCo, and Papa Johns. If you’re interested in learning more about marketing from successful CMOs, we compiled a list of the top 5 CMO podcasts to listen to in 2024; check it out here 🔗  https://www.wearerival.com/content-hub-articles/cmo-podcasts-you-cannot-afford-to-miss-in-2024

    46분
  3. 115 stores and coffee at 30,000feet; Bootlegger's Playbook for Dominating the Category

    4월 15일

    115 stores and coffee at 30,000feet; Bootlegger's Playbook for Dominating the Category

    Miguel gets into the brand discipline behind the growth. Why Bootlegger turned down trends their own customers were asking for. How a year of navigating aviation regulations put their coffee at 30,000 feet. What drove the decision to strip the brand back to a gold dot. And why consistency, not innovation, is the framework that keeps them relevant while competitors slip. For CMOs navigating saturated categories and the pressure to chase every trend, Miguel's approach is a useful counterweight. Bootlegger doesn't follow. It holds the line, makes two or three big plays a year, and backs quality at every touchpoint from the roastery to the runway. The result is a brand that's grown faster by doing less. Sharp, honest, and packed with thinking you can actually use. If you're building a brand in a crowded category and trying to scale without giving ground, this one's for you. Watch the video version of this podcast on Youtube - ▶️: https://youtu.be/MXCBY5Xkgto 🖊️Mentioned in the show: Tashers Seattle Mugg & Bean FlySafair Black Coffee Scratch is a production of Rival, a marketing innovation consultancy that develops strategies and capabilities that help businesses grow faster. Scratch is hosted by Viren Samani, and he’s joined by Miguel Netto of Bootlegger in this episode. Find Rival online at www.wearerival.com, LinkedIn Find Viren on Linkedin  Find Miguel on Linkedin Say hi at media@wearerival.com, we’d love to hear from you. Rival is a marketing consultancy for brands that want to challenge convention in their category. We’re on a mission to understand what challenger brands do differently to grow in categories that are being disrupted, and use a challenger playbook to deliver outsized impact through an integrated, tech-enabled approach. Past guests include CMOs from Mastercard, GE, Shell, Hyperloop, Adobe, PepsiCo, and Papa Johns. If you’re interested in learning more about marketing from successful CMOs, we compiled a list of the top 5 CMO podcasts to listen to in 2024; check it out here 🔗  https://www.wearerival.com/content-hub-articles/cmo-podcasts-you-cannot-afford-to-miss-in-2024

    49분
  4. “The Apple of Toothbrushes”: How Suri is Disrupting the $10 Billion Oral Health Care Industry

    4월 1일

    “The Apple of Toothbrushes”: How Suri is Disrupting the $10 Billion Oral Health Care Industry

    Gyve shares how SURI found its edge by listening closely to real customer frustrations and rethinking the product from the ground up, from design and performance to sustainability. Instead of treating sustainability as the headline, SURI builds products people genuinely want to use first, then makes them better for the planet. It also dives into how SURI is translating that momentum into retail, competing on shelf through design, clarity, and brand recognition, while continuing to evolve as a work in progress, including early validation from Jony Ive that reinforced their belief in design as a core differentiator. Watch the video version of this podcast on Youtube ▶️: https://youtu.be/0n5MyEr06NM   🖊️Mentioned in the show: Brands to watch  Scratch is a production of Rival, a marketing innovation consultancy that develops strategies and capabilities that help businesses grow faster. Scratch is hosted by Viren Samani, and he’s joined by Gyve Safavi of Suri in this episode Find Rival online at www.wearerival.com, LinkedIn. Find Viren on LinkedIn  Find Gyve on LinkedIn. Say hi at media@wearerival.com, we’d love to hear from you. Rival is a marketing consultancy for brands that want to challenge convention in their category. We’re on a mission to understand what challenger brands do differently to grow in categories that are being disrupted, and use a challenger playbook to deliver outsized impact through an integrated, tech-enabled approach. Past guests include CMOs from Mastercard, GE, Shell, Hyperloop, Adobe, PepsiCo, and Papa Johns. If you’re interested in learning more about marketing from successful CMOs, we compiled a list of the top 5 CMO podcasts to listen to in 2024; check it out here 🔗  https://www.wearerival.com/content-hub-articles/cmo-podcasts-you-cannot-afford-to-miss-in-2024

    50분
  5. “Listen Loudly”: How the World's Largest Credit Union Thinks Like a Challenger Brand

    3월 18일

    “Listen Loudly”: How the World's Largest Credit Union Thinks Like a Challenger Brand

    The conversation explores why Navy Federal focuses on being "precious to few, but relevant to many". By prioritizing active duty military and their families, they build a foundation of trust that naturally scales to the broader veteran community. In a landscape where brands often prioritize efficiency, Navy Federal focuses on authenticity.  This philosophy shines through in their "brandformance" strategy, a blend of brand and performance that balances rational product needs with emotional trust.  Watch the video version of this podcast on Youtube ▶️:https://youtu.be/jlpq3Mzc_hg Favorite challenger brand: Rocket Mortgages  Scratch is a production of Rival, a marketing innovation consultancy that develops strategies and capabilities that help businesses grow faster. Scratch is hosted by Eric Fulwiler, and he’s joined by Pam Piligian of Navy Federal Credit Union in this episode Find Rival online at www.wearerival.com, LinkedIn, Twitter.  Find Eric on LinkedIn Find Pam Piligian on LinkedIn. Say hi at media@wearerival.com, we’d love to hear from you.   Rival is a marketing consultancy for brands that want to challenge convention in their category. We’re on a mission to understand what challenger brands do differently to grow in categories that are being disrupted, and use a challenger playbook to deliver outsized impact through an integrated, tech-enabled approach. Past guests include CMOs from Mastercard, GE, Shell, Hyperloop, Adobe, PepsiCo, and Papa Johns. If you’re interested in learning more about marketing from successful CMOs, we compiled a list of the top 5 CMO podcasts to listen to in 2024; check it out here 🔗  https://www.wearerival.com/content-hub-articles/cmo-podcasts-you-cannot-afford-to-miss-in-2024

    42분
  6. How Satisfy Built The Most Adored Brand In Running

    3월 4일

    How Satisfy Built The Most Adored Brand In Running

    Instead of following trends, Satisfy chooses to build a brand that’s different. Daniel said it best: “The easiest way to do something quite different is to not look at anything at all.” In a landscape where brands benchmark competitors and chase fleeting trends, Satisfy focuses on culture. They hire for it before skill, treat customers as guests, and think in decades rather than moments. This philosophy shines through in the Satisfy Pro Team. It’s not just a sponsorship roster, but a reflection of the brand’s commitment to process and discipline.  The key takeaway: Most brands chase relevance, but Satisfy builds consistency. They react to culture, while Satisfy hires for it. They aim for long-term impact, not short-term hype. This conversation is a masterclass in long-term brand strategy and the discipline of saying no. Watch the video version of this podcast on Youtube ▶️: https://youtu.be/CRUMwdDoj5o 🖊️Mentioned in the show: Satisfy Pro Team - https://satisfyrunning.com/pages/satisfy-pro-team-Scratch is a production of Rival, a marketing innovation consultancy that develops strategies and capabilities that help businesses grow faster. Scratch is hosted by Eric Fulwiler, and he’s joined by Daniel Groh of SATISFY in this episode Find Rival online at www.wearerival.com, LinkedIn Find Eric on LinkedIn Find Daniel on Linkedin Say hi at media@wearerival.com, we’d love to hear from you. Rival is a marketing consultancy for brands that want to challenge convention in their category. We’re on a mission to understand what challenger brands do differently to grow in categories that are being disrupted, and use a challenger playbook to deliver outsized impact through an integrated, tech-enabled approach. Past guests include CMOs from Mastercard, GE, Shell, Hyperloop, Adobe, PepsiCo, and Papa Johns. If you’re interested in learning more about marketing from successful CMOs, we compiled a list of the top 5 CMO podcasts to listen to in 2024; check it out here 🔗  https://www.wearerival.com/content-hub-articles/cmo-podcasts-you-cannot-afford-to-miss-in-2024

    45분
  7. How Brompton Built One of the Biggest Brands In Cycling

    1월 28일

    How Brompton Built One of the Biggest Brands In Cycling

    In this episode of Scratch, Eric sits down with Chris Willingham, Chief Marketing Officer at Brompton Bicycle, to discuss the brand strategy behind Brompton’s global expansion. Chris shares how Brompton has grown from a distinctly 'British brand' into a global challenger across markets like China, Japan, the US, and Europe, and why international growth requires a clear point of view on what the brand stands for everywhere, not just what it sells. They dig into how Brompton built a global brand platform designed to scale, including how the team grounded its positioning in both product truth and human truth. Chris explains the thinking behind Living Life Unfolded, why the brand shifted focus from the mechanics of folding to the experience that unfolds once you ride, and how Brompton balances global consistency with the flexibility needed to resonate locally. He also shares how the brand is being rolled out in phases, prioritising focus and internal alignment over big-budget launches. The conversation also explores what this approach means for marketing leadership. Chris reflects on choosing agency partners that fit a challenger brand, the importance of distinctiveness and creative bravery in crowded categories, and how community and culture play a role in global relevance. Watch the video version of this podcast on YouTube: https://youtu.be/2WLVQ_mnJaM    🖊️Mentioned in the show: Favorite challenger brand: On Amp By Rival  The Rival 50: The Best Challenger Brands of 2025  Scratch is a production of Rival, a marketing innovation consultancy that develops strategies and capabilities that help businesses grow faster. Scratch is hosted by Eric Fulwiler, and he’s joined by Chris Willingham of Brompton Bicycle in this episode Find Rival online at www.wearerival.com, LinkedIn.  Find Eric on LinkedIn Find Chris on LinkedIn. Say hi at media@wearerival.com, we’d love to hear from you. Rival is a marketing consultancy for brands that want to challenge convention in their category. We’re on a mission to understand what challenger brands do differently to grow in categories that are being disrupted, and use a challenger playbook to deliver outsized impact through an integrated, tech-enabled approach. Past guests include CMOs from Mastercard, GE, Shell, Hyperloop, Adobe, PepsiCo, and Papa Johns. If you’re interested in learning more about marketing from successful CMOs, we compiled a list of the top 5 CMO podcasts to listen to in 2024; check it out here 🔗  https://www.wearerival.com/content-hub-articles/cmo-podcasts-you-cannot-afford-to-miss-in-2024

    47분
  8. Inside Webflow’s Bet on an AI-Native Web and What That Means For CMOs

    1월 14일

    Inside Webflow’s Bet on an AI-Native Web and What That Means For CMOs

    In this episode of Scratch, Eric sits down with Adrian Rosenkranz, Chief Revenue Officer at Webflow, to explore how AI is fundamentally changing the way brands grow, compete and get discovered. As large language models reshape how people find and evaluate products, Adrian argues that marketing is shifting from a game of clicks and traffic to a game of relevance and answers, where your website, content and brand have to work for both humans and machines at the same time. We’re effectively marketing to bots at this point!  They dig into what this means in practice for CMOs, from how SEO and content strategies need to evolve, to why many AI initiatives stall inside large organisations. If you’re currently trying to bring AI to your marketing team (Who isn’t?) then Adrian has some practical guidance and perspectives to share to ensure that your AI initiatives actually deliver something valuable.   The conversation also goes beyond tools and tactics into leadership, creativity and culture. Adrian reflects on lessons from Salesforce, the importance of narrative and design thinking, and why creativity, taste and speed of adaptation are becoming the true sources of differentiation in an AI-native world. It’s a wide-ranging discussion about how marketing, growth and brand leadership need to evolve for the next era of the web. Watch the video version of this podcast on YouTube     🖊️Mentioned in the show: Favorite challenger brand: Ramp Best campaign: Duolingo Amp By Rival The Rival 50: The Best Challenger Brands of 2025 Scratch is a production of Rival, a marketing innovation consultancy that develops strategies and capabilities that help businesses grow faster. Scratch is hosted by Eric Fulwiler, and he’s joined by Adrian Rosenkranz of Webflow in this episode Find Rival online at www.wearerival.com, LinkedIn, Twitter.  Find Eric on LinkedIn Find Adrian on LinkedIn. Say hi at media@wearerival.com, we’d love to hear from you. Rival is a marketing consultancy for brands that want to challenge convention in their category. We’re on a mission to understand what challenger brands do differently to grow in categories that are being disrupted, and use a challenger playbook to deliver outsized impact through an integrated, tech-enabled approach. Past guests include CMOs from Mastercard, GE, Shell, Hyperloop, Adobe, PepsiCo, and Papa Johns. If you’re interested in learning more about marketing from successful CMOs, we compiled a list of the top 5 CMO podcasts to listen to in 2024; check it out here 🔗  https://www.wearerival.com/content-hub-articles/cmo-podcasts-you-cannot-afford-to-miss-in-2024

    46분
5
최고 5점
18개의 평가

소개

Why do some businesses grow faster than others? What do the marketers leading them do differently? How can we learn from them to grow our own businesses and careers? Scratch explores the world of challenger marketing - the thinkers and doers questioning the status quo and rewriting the marketing rule book ‘from scratch’. Each episode will dive deep into the experience and perspective of an industry thought leader to understand the unique insights and ideas that have powered their success. We will interview some of the biggest names in the marketing world - the people with the most interesting stories to tell. We’ll hear from the CMOs of the biggest brands in the world, but also the entrepreneurs building hyper-growth start-ups to really understand the full spectrum of challenger marketing today. We’ll get into the nitty gritty: the details of how they think and what they do differently in order to deliver simple, clear, and actionable lessons for all marketers. Scratch is the ‘How I Built This’ of marketing - we hope to inform and inspire a generation of marketers to grow their businesses and their careers like true challengers ‘from scratch’ every day.

좋아할 만한 다른 항목