Serious About Process

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A podcast series featuring industry leaders exploring how AI is reshaping business processes to drive efficiency, reduce costs, and elevate the customer experience.

Épisodes

  1. -2 j

    Shift from Data Admin to More Underwriting

    In this episode of Serious About Process, host Gijsbert Cox is joined by Roger Lewis, a 25-year underwriting veteran and founder of Fuse Consulting, to explore how insurers can fundamentally rethink underwriting operations by focusing on process first not technology.

    Shift from Data Admin to More Underwriting

  2. 29 juil.

    The Nine-Step Pricing System That Unlocks Real Change

    Insurance pricing has evolved from slow, static updates to fast, dynamic decision-making but most organisations haven’t caught up. In this episode of Serious About Process, Gijsbert Cox and Catrin Townsend explore why pricing transformation is less about technology and more about people, process, and practical change. From breaking down silos to using AI as a workflow partner, they share how insurers can move faster without losing control and why small, continuous improvements beat big transformation projects every time.

    The Nine-Step Pricing System That Unlocks Real Change

  3. 27 juil.

    Serious About Process Podcast Trailer

    A podcast series featuring industry leaders exploring how AI is reshaping business processes to drive efficiency, reduce costs, and elevate the customer experience.

    Serious About Process Podcast Trailer
  • 3 épisodes

À propos

A podcast series featuring industry leaders exploring how AI is reshaping business processes to drive efficiency, reduce costs, and elevate the customer experience.

Informations

  • Création
    Powered by Appian
  • Années d’activité
    2026
  • Épisodes
    3
  • Classification
    Tous publics
  • Copyright
    © 2026 All Rights Reserved by Appian
  • Site web de l’émission
    Serious About Process