ShopTalk

Steelhead Technologies

This show is for those that have dedicated their livelihood to the craft of manufacturing. Because those people understand that it is the hardest job in the world. Customers want parts faster, at lower prices. Operators don’t always show up, or leave for another dollar. Material prices go up. Equipment fails at the worst times . Reworks can kill the productivity. Sales are unpredictable. The schedule is always changing. The margins get squeezed from all angles. It’s chaos. It’s daily firefighting of problems. This show, is to bring on people, who love to fight the fire and conquer it.

에피소드

  1. 1일 전

    Service that Scales | Steelhead Shop Talk

    In this episode of Steelhead Shop Talk, Dean Halonen sits down with Cody Whitehead, Operations & Engineering Manager at Advanced Precision Anodizing, to talk about scaling a finishing operation without losing the culture, quality, and customer service that made it successful in the first place. Cody shares how APA grew from a 20-person shop running on QuickBooks and tribal knowledge into a 70-person operation with expanded capabilities, stronger visibility, and a foundation built for long-term growth. The conversation covers operational scaling, retaining top talent, customer communication, automation, lead times, ERP implementation, and what it takes to build a manufacturing business that can continue growing without sacrificing service. Topics include:• Growing from 20 to 70 employees• Why customer communication matters• Building and retaining a strong core team• Scaling operations with Steelhead ERP• Improving visibility and reducing wasted time• Managing lead times and expedites• Expanding capacity and pursuing NADCAP• The role of automation and data tracking in manufacturing growth Learn more about Steelhead: https://gosteelhead.com #Manufacturing #MetalFinishing #Anodizing #JobShop #ERPSoftware #SteelheadTechnologies #ShopTalk Chapters:00:00 Intro01:17 Cody’s background in metal finishing05:56 What Advanced Precision looked like in 201708:42 Growing from 20 to 70 employees10:00 The hardest part of scaling a finishing operation12:13 Why APA moved away from QuickBooks13:37 Improving visibility and customer communication with Steelhead15:12 Building and retaining a strong core team18:33 Quality, on-time delivery, and customer expectations21:23 Scaling revenue without scaling headcount24:01 How the customer portal improves customer service27:52 Expanding capacity and pursuing NADCAP30:59 Managing expedites and customer lead times33:44 The future of Advanced Precision Anodizing40:27 Financing growth and reinvesting into the business42:37 Final thoughts on scaling with Steelhead

    44분

소개

This show is for those that have dedicated their livelihood to the craft of manufacturing. Because those people understand that it is the hardest job in the world. Customers want parts faster, at lower prices. Operators don’t always show up, or leave for another dollar. Material prices go up. Equipment fails at the worst times . Reworks can kill the productivity. Sales are unpredictable. The schedule is always changing. The margins get squeezed from all angles. It’s chaos. It’s daily firefighting of problems. This show, is to bring on people, who love to fight the fire and conquer it.

좋아할 만한 다른 항목