The Savvy Adjuster Podcast

Alpine Intel
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Welcome to Alpine Intel’s The Savvy Adjuster Podcast, where insurance professionals can hear discussions by experts on a variety of topics related to what you may see in claims. We’ll discuss roof damages, electrical and HVAC system losses, product failures, fire origin and cause, workers’ compensation, complex commercial properties and equipment, and so much more. Each episode features guests from Alpine Intel’s operating brands—HVACi, StrikeCheck, National Fire Experts, Donan Engineering, Component Testing Laboratories, VRC Investigations, The Robison Group, TechLoss Consulting & Restoration, BSC Forensics, and Mecanica Scientific Services—who share their knowledge and experience through conversation and examples from in the field. Get an inside look at what the experts consider during assessments and how their insights can help you reach an accurate settlement, right here on The Savvy Adjuster Podcast.

  1. 29 THG 10

    Claimed Residential Electrical Equipment You Shouldn’t Ignore

    The Savvy Adjuster Podcast returns with a look at various types of residential electrical equipment frequently found in claims. Alpine Intel Sales Operations Manager Chris Nichols is joined by Alpine Intel Executive Vice President of Specialty Assessments Paul Whitmore and Alpine Intel’s Strategic Sales Development Manager Chris Tomlinson, who each have an extensive history in the insurance industry. Listen as they discuss electronics that may fail during the cooler months and what perils, including water damage, might be affecting them. Discussed in This Episode  Outdoor residential electrical equipment often included in claims (including outdoor entertainment systems!)Perils that impact electrically powered equipment in the summer months, such as lightning, and how causes of loss might shift with cooler temperatures to include fire, freezing conditions, and othersWhen repairs may be most appropriate versus a replacementWhy pools and hot tubs might still be included in winter claimsWater damage to electronics, its causes, and its impactsInteresting electronics claims storiesAdditional Resources  Alpine Intel Resource Page: https://bit.ly/42UM00YStrikeCheck: https://bit.ly/49liPb8Additional Electronics Resources: Guide: Outdoor Electronics: Your Guide to Perils, Damages, and Assessments: https://bit.ly/4oIh2S8Article: Even Hot Tubs Don’t Like Cold Weather: https://bit.ly/4ofuDQYGuide: Preparing for Winter Electrical Fire Claims Guide: https://bit.ly/4obu2zV

    23 phút

  2. 8 THG 8

    Certified Fire Protection Specialists: How To Tell if Fire Suppression Systems Impacted Fire Losses

    In this episode, Alpine Intel Senior Account Manager Chris Nichols is joined by National Fire Experts Certified Fire Protection Specialists (CFPS) Ted Forbes and Ryan Bain to discuss why it’s important to evaluate fire suppression systems following a fire incident. You’ll understand the difference between the certified fire investigators who determine origin and cause and the fire protection specialists who analyze whether fire suppression systems prevented or failed to prevent the spread of a fire. This can help adjusters determine what may have caused additional losses and if there may be other concerns at a property. Discussed in This Episode: The roles of Certified Fire Protection Specialists and certified fire investigators When during the claims process an adjuster should call for a CFPS How CFPS investigations can be done virtually Different types of Automatic Extinguishing Systems How location and codes impact findingsStories from the field about CFPS investigationsAdditional Resources: Alpine Intel Resource Page: https://bit.ly/476JtDRNational Fire Experts: https://bit.ly/3J7i4YcInvestigating Fire Suppression Systems After Commercial Fires: https://bit.ly/3H1uJvmCertified Fire Protection Specialist Case Study: Investigating a Restaurant Fire: https://bit.ly/4oypsMK5 Questions to Ask After a Kitchen Fire: https://bit.ly/4lk1QskAdjuster’s Glossary of Fire Investigation Terms Guide: https://bit.ly/4ftTnS0

    39 phút

  3. 16 THG 7

    Take 10: Using Expert Vehicle Forensics in Litigation

    In this short episode, Senior Account Manager Chris Nichols returns with Forensic Engineer Brennan Clark of Alpine Intel’s Component Testing Laboratories and Curtis Whitfill, Vice President of SIU Compliance and CE Programs at Alpine Intel’s VRC Investigations. They discuss the role potential litigation plays in the evidence-gathering and preserving process for vehicle crash investigations and auto claims. Discussed in This Episode: What SIU investigators consider going into the assignmentThe importance of accurate reports and evidence preservationKeeping strict processes and single-line chains of custody at Component Testing LaboratoriesHow Crash Data Retrieval experts may be involved with depositions or serve as expert witnessesAdditional Resources: Alpine Intel Resource Page: https://bit.ly/3IuTnVtCrash Data Retrieval and Litigation Guide: https://bit.ly/3TFw2TeHow To Spot Potential Fraud Concerns in Auto Claims: https://bit.ly/3TDcsqPLeveraging Crash Data Retrieval as an Auto Claims Adjuster: https://bit.ly/3GKoc7YBest Practices for Evidence Management in Subrogation Cases: https://bit.ly/3TDQT9F

    8 phút

  4. 2 THG 7

    When You Should Turn to Vehicle Forensics in Auto Claims

    Learn how vehicle forensics and other investigation techniques can be included in the auto claims process during this episode of The Savvy Adjuster Podcast. Senior Account Manager Chris Nichols discusses what a vehicle’s Event Data Recorder, infotainment equipment, and 3D scan can tell adjusters with Forensic Engineer Brennan Clark of Alpine Intel’s Component Testing Laboratories. Curtis Whitfill, vice president of SIU Compliance and CE Programs at Alpine Intel’s VRC Investigations, joins to provide insights on other evidence sources. These include video, neighborhood canvassing, and license plate readers. The pair also shares stories of times this evidence confirmed an insured’s reported auto claim details, and when it proved something else. Discussed in This Episode:  Sources for reliable evidence that can be used in vehicle claimsWhat an Event Data Recorder can tell about vehicle characteristics at the time of the lossWhat a vehicle’s infotainment equipment can show about cellphone usageThe incorporation of License Plate Readers in investigationsHow to use evidence for the future of vehicle equipment claimsRed flags in auto claimsReal stories that show how evidence gathering impacts vehicle claimsAdditional Resources:  Alpine Intel Resource Page: https://bit.ly/46mGDdeCase Study: Retrieving Crash Data: https://bit.ly/44eD9s4Article: How a Car “Black Box” Can Aid Insurance Investigations: https://bit.ly/3Ia33ogGuide: Crash Data Retrieval and Litigation: https://bit.ly/4eE8zeYGuide: Auto Fraud Indicators: https://bit.ly/44rVhgR

    36 phút

  5. 18 THG 6

    Large Loss Claims and the 100% Assessment Process

    On this episode of The Savvy Adjuster Podcast, Senior Account Manager Chris Nichols explores the 100% structural assessment process with Jarrod C. Burns, MS, PE, Founder and Principal Engineer of BSC Forensics, part of Alpine Intel’s suite of services. Joining them is Pre-Loss* Co-Founder and Executive Large Loss Specialist Steven Romero, CPCU, AIC, ARM, who offers insurance-industry insight into how this method helps during disputes by reducing exposure and providing easy-to-understand documentation of an entire property. Learn how a team approach, spatial modeling (SAM), and other strategies can lead to more accurate complex claim resolutions.   *Note: Pre-Loss is an independent consulting firm not affiliated with Alpine Intel. Discussed in This Episode How the 100% assessment process worksHow BSC’s spatial analysis modeling (SAM) provides visual scene representationsThe importance of the 100% assessment approach in disputes and resolutionThe value of reducing total exposure in a large lossBSC and insurance industry insights from an actual 100% assessmentAdditional Resources Alpine Intel Resource Page: https://bit.ly/446IjoIBSC Forensics: https://bit.ly/4ndwvd1Additional Large Loss Resources: Article: Tech-Supported Commercial Assessments Enhance Claims Process: https://bit.ly/3HIYQaReBook: Tackling Large Loss Fire Claims with Subrogation Potential: https://bit.ly/3FGeP92Guide: Settling Commercial HVAC Large Loss Claims: https://bit.ly/3Ts6adn

    34 phút

  6. 4 THG 6

    Simplifying Answers to Complex Claim Questions

    On this episode of The Savvy Adjuster Podcast, Alpine Intel’s Chief Revenue Officer, Reza Nikrooz, joins Senior Account Manager Chris Nichols to discuss the risks insurance adjusters face when they seek to settle a claim. Using his background in the insurance industry, he explains the risk of making a settlement decision without having all the facts, as well as steps adjusters can take to help ensure better accuracy for claims involving electrical and HVAC equipment.  Additional Resources Alpine Intel Resource Page: https://bit.ly/3ZMiIzIStrikeCheck: https://bit.ly/4mGiowiHVACi: https://bit.ly/4kQZYYfAdditional HVACi and StrikeCheck Resources: Guide: StrikeCheck 2024 Annual Claims Report: https://bit.ly/3Fnmn0eGuide: HVACi 2024 Annual Claims Report: https://bit.ly/3FuIwtxArticle: 6 Questions to Ask Before Settling Electronics Claims: A Practical Guide to Accurate Settlements: https://bit.ly/43rDo2y

    23 phút

  7. 14 THG 5

    Take 10: Protecting Against Lightning and Surge Damage

    Alpine Intel’s Customer Education Director, Jay Dykstra, is back on The Savvy Adjuster Podcast to discuss measures policyholders can take to protect their electronics from lightning and high voltage surge. He’ll explain to Senior Account Manager Chris Nichols and our listeners some options to prevent power surges—and why they’re not always enough. Additional Resources Alpine Intel Resources Page: https://bit.ly/3GPSOEKStrikeCheck: https://bit.ly/43mXlY2Additional Lightning and Surge Resources: Article: How Surge Protection Can Decrease Losses – But Why It Won’t Eliminate Them: https://bit.ly/3RVXiw3 eBook: An Evaluation of Surge and Lightning Damage to Electronics and Specialty Claims: https://bit.ly/439X4qi Adjuster FAQ: High Voltage Surge Impacts to Electronics Guide: https://bit.ly/4daFdnL

    11 phút

  8. 23 THG 4

    Assessing Surge and Lightning Damage

    Alpine Intel’s Customer Education Director, Jay Dykstra, once again talks with Senior Account Manager Chris Nichols on The Savvy Adjuster Podcast. This time, their conversation revolves around lightning damage to electronics, HVAC equipment, and more. Jay sheds some light on why policyholders often suspect lightning when another peril is at play, how experts deliver an accurate cause of loss, what items are particularly susceptible to lightning and surge damage, and much more.  Discussed in This Episode Why lightning is a frequently reported cause of lossHow expert assessments can provide adjusters with an accurate cause of lossElectrical items and other components vulnerable to lightning damageDeciding on the next best steps for items damaged by lightning and power surgeClaim scenarios involving reported lightning damageAdditional Resources Alpine Intel Resource Page: https://bit.ly/3Rumj12StrikeCheck: https://bit.ly/4iwpAYGAdditional Lightning and Surge Resources: Case Study: Smart Home Lightning Claim: https://bit.ly/4lZCdyDInvestigating Lightning and Surge HVAC Claims Live CE Webinar: https://bit.ly/4jKWu93StrikeCheck 2024 Annual Claims Report: https://bit.ly/42oIKuL

    35 phút
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Giới Thiệu

Welcome to Alpine Intel’s The Savvy Adjuster Podcast, where insurance professionals can hear discussions by experts on a variety of topics related to what you may see in claims. We’ll discuss roof damages, electrical and HVAC system losses, product failures, fire origin and cause, workers’ compensation, complex commercial properties and equipment, and so much more. Each episode features guests from Alpine Intel’s operating brands—HVACi, StrikeCheck, National Fire Experts, Donan Engineering, Component Testing Laboratories, VRC Investigations, The Robison Group, TechLoss Consulting & Restoration, BSC Forensics, and Mecanica Scientific Services—who share their knowledge and experience through conversation and examples from in the field. Get an inside look at what the experts consider during assessments and how their insights can help you reach an accurate settlement, right here on The Savvy Adjuster Podcast.

Thông Tin

  • Nhà sáng tạo
    Alpine Intel
  • Năm hoạt động
    2023 - 2025
  • Tập
    38
  • Xếp hạng
    Sạch
  • Bản quyền
    © 2023 - 2024 The Savvy Adjuster Podcast
  • Trang web chương trình
    The Savvy Adjuster Podcast

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