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In this episode, Skilled Nursing News speaks with Nicole Pretre, president and CEO of Cedar Community, a 5-campus community with skilled nursing. Nicole says that while often overlooked, employee surveys have turned out to be turnover busters. While time intensive, they have been effective tools, alongside other workforce initiatives, in allowing clear communication and addressing employee needs to the point that agency use at Cedar Community has been drastically reduced. Listen to the episode to learn more about how Cedar Community has been able to improve retention amid a tumultuous period for labor across the sector.

In this episode, Skilled Nursing News speaks with Jerald Cosey, senior health care expert and owner of J. Cosey Speaks, who served as operational leadership development director for American Senior Communities until September 2023. Jerald, a senior care veteran, says nursing home operators must "rehydrate and motivate" their staff through leadership development, reigniting purpose while investing in skill set growth fro management. All the while, the nursing home space should work hard to rebuild trust among its workforce and with the public.

In this episode, Skilled Nursing News speaks with Kent Rodgers, president and CEO of CarDon & Associates. Kent discusses CarDon’s 90% occupancy on average across its 19 buildings, all while acquiring a pharmacy and diving into the I-SNP world with Optum, and reaching an “equilibrium” between its labor retention and agency use.

Lynn M. Hood, CEO, Principle LTC by Skilled Nursing News

Leslie Campbell, COO of Touchstone Communities by Skilled Nursing News

Tom Coble, President & CEO, Elmbrook Management Company by Skilled Nursing News