Small Biz Spotlight

Leland McFarland

Running a small business is often a rollercoaster ride—half the time you’re the CEO, and the other half you’re the janitor. Small Biz Spotlight is here to make the ride a little smoother (and a lot more profitable). We cut through the noise to bring you the essential news, high-value deals, and the raw, unfiltered truth of entrepreneurship found in the corners of the internet. What’s on the Menu?The Latest News: We track the trends, policy shifts, and economic updates that actually impact your bottom line. No corporate fluff—just the facts you need to stay competitive.Deals & Steals: From software discounts to equipment markdowns, we hunt for the offers that help you scale without draining your capital.The Reddit Deep Dive: This is where it gets real. We scour subreddits like r/smallbusiness, r/entrepreneur, and r/startup to discuss the burning questions, "Am I the Jerk?" client scenarios, and "how did they survive that?" horror stories that you won't hear in a boardroom.Why Listen?Whether you’re a solopreneur working out of a garage or managing a growing team, Small Biz Spotlight is your weekly briefing on the small business world. We combine practical data with the chaotic, hilarious, and sometimes heartbreaking reality of being your own boss. The Bottom Line: We’re here to help you save money, stay informed, and realize that whatever weird problem you’re facing today—someone on Reddit has probably already lived through it.

  1. APR 9

    Instant Payments, AI Commerce, and Hiring Headaches for Small Business

    In this episode, we break down some of the biggest stories shaping the small business landscape right now. Intuit has gained FedNow certification, opening the door to faster payments and improved cash flow for businesses using QuickBooks and other Intuit tools. We also look at Visa’s new AI-driven commerce solution and what it could mean for the future of payments, retail, and customer transactions. We also cover the latest NFIB Jobs Report, which shows small business hiring remains difficult as owners continue to struggle with labor quality, wage pressures, and open positions. Then we dive into Cisco’s latest findings on wireless investments, showing how AI, IoT, and better connectivity are driving productivity and revenue gains—while also raising security and hiring concerns. Plus, we discuss PayPal’s new Canva integration, which could make it easier for creators, freelancers, and small business owners to turn designs into direct revenue. And in our deals and Reddit segments, we highlight offers from ExpressVPN, Adobe, and Squarespace, along with real-world questions and frustrations from small business owners navigating SEO pricing, staffing issues, stalled growth, and choosing the right location. If you are a small business owner looking to stay ahead of the latest trends in payments, hiring, technology, and growth, this episode is packed with practical insights you can use right now.

    27 min
  2. APR 8 ·  BONUS

    Interview with Bharath Kumar, Head of Marketing and Customer Experience for Zoho Bookings

    In this episode, Leland McFarland of Small Business Trends sits down with Bharath Kumar, Head of Marketing and Customer Experience for Zoho Bookings, to unpack new U.S. data on appointment scheduling trends among small and medium-sized businesses. The conversation explores why so many SMBs still rely on email and phone calls to schedule meetings, even though the process often creates delays, missed opportunities, and unnecessary manual work. Bharath explains why scheduling is no longer just an administrative task, but a critical part of the sales and customer experience journey. Leland and Bharath also dig into some of the biggest pain points facing small businesses, including back-and-forth scheduling, no-shows, double bookings, and the hidden labor costs of manually managing appointments. They discuss why customer experience ranked so highly among the benefits of scheduling software, how branded booking pages can shape first impressions, and why awareness remains one of the biggest barriers to adoption. The interview also looks ahead at what SMBs want next from scheduling tools, including stronger AI capabilities, deeper integrations, and better support. Whether you still book meetings by email or already use scheduling software, this episode offers practical insight into how better appointment management can help small businesses save time, improve customer service, and protect revenue.

    25 min
  3. APR 2

    Funding, Fast Delivery, and Big Lessons for Small Business Owners

    In this episode, we break down several major developments that could shape the future of small business growth. We start with the SBA’s expanded loan programs aimed at helping U.S. manufacturers and food supply chain businesses access more flexible funding with stronger federal guarantees. These changes could open new opportunities for growth, equipment upgrades, and supply chain improvements, but they also come with important considerations around debt and loan readiness. We also look at FedEx’s new SameDay Local delivery service and what it could mean for small businesses trying to keep up with rising customer expectations for fast shipping. From real-time tracking to flexible local delivery options, this service could help retailers compete, but it may also require careful cost management and operational adjustments. On the funding front, we discuss Square’s expanded lending access and how its use of real-time business data is helping more small businesses qualify for loans, including newer, seasonal, women-owned, and minority-owned businesses. Plus, we share a few deals small business owners may want to check out from Shopify, FreshBooks, and NordVPN, and we dive into Reddit discussions covering expensive website builds, disappointing growth hires, dried-up revenue, and the emotional toll of business setbacks. This episode is packed with practical insights on capital access, shipping strategy, operational resilience, and the real challenges small business owners are facing right now. #SmallBusiness #Entrepreneurship #SBA #SquareLoans #FedEx #SmallBizNews #BusinessGrowth #StartupTips

    29 min
  4. MAR 30 ·  BONUS

    Interview with Eddie Cliff - VP & GM of SMB & Growth Products at Salesforce

    What does built-in AI actually look like for a small business? In this interview, Eddie Cliff, VP & GM of SMB & Growth Products at Salesforce, explains how Agentforce for Small Business is being added into Salesforce Suites to help owners and lean teams save time, stay organized, and work more efficiently. He discusses practical use cases like instant record summaries, AI-generated emails, and conversational updates that help small businesses manage sales, service, and marketing in one place. The conversation also explores why Salesforce chose to include these AI features with no extra setup and no additional cost in suites, how unified customer data makes AI more useful, and what safeguards are in place to reduce hallucinations and improve trust. Eddie also reflects on Salesforce survey findings showing that SMB leaders are optimistic about the future, even as keeping up with technology remains a major challenge. If you’re a small business owner curious about how AI can deliver real day-to-day value, this interview offers practical insights worth hearing. Chapters 00:00 Introduction to Agent Force for SMBs 06:10 Balancing Optimism and Technology Adoption in SMBs 11:05 AI Features Without Cost Barriers 14:31 The Importance of a Unified Approach for SMBs 18:07 Day-to-Day Impact of Instant Record Summaries 21:40 Safeguards Against AI Hallucinations 24:19 Conclusion and Getting Started with Agent Force #Salesforce #Agentforce #SmallBusiness #AIforBusiness #CRM #Sales #Marketing #CustomerService

    25 min
  5. MAR 20

    Marketplace AI, Gas Price Jumps, and Small Business Confidence

    In this solo episode, we break down some of the latest tools, trends, and challenges shaping the small business world right now. We start with Facebook Marketplace’s new Meta AI features and what they could mean for entrepreneurs looking to sell faster, create listings more easily, and simplify communication with buyers. These new tools could help small business owners save time and reduce friction when selling online. We also explore why Gen Z is increasingly turning to in-person events and real-world communities instead of relying only on digital interactions. For small business owners, this shift creates new opportunities to build loyalty, host events, and create stronger local connections. From there, we look at rising gas prices and the pressure they can place on small businesses that depend on transportation, deliveries, or travel. We also dig into the latest small business optimism data and what it says about confidence, hiring, spending, and the overall economic outlook for owners trying to plan ahead. In the second half of the episode, we cover a few current deals for small business owners and dive into practical discussions inspired by Reddit. That includes the debate around deliberately staying small, the risks of franchise investments, what to think about before buying a small town inn, and tips for starting a lawn care business, from setting up your LLC to promoting your services locally. Whether you are looking for new tools, fresh small business insights, or practical advice from real-world conversations, this episode has plenty to think about. Chapters 00:00 Introduction to Small Business Trends 00:17 Enhancements in Facebook Marketplace with Meta AI 02:39 Gen Z's Shift Towards In-Person Events 05:33 Impact of Rising Gas Prices on Small Businesses 08:56 Small Business Optimism and Economic Outlook 11:39 Current Deals for Small Businesses 13:42 The Debate on Scaling Small Businesses 16:18 Risks of Investing in Franchises 19:15 Opportunities in Buying a Small Town Inn 23:32 Starting a Lawn Care Business: Tips and Pricing #SmallBusiness #Entrepreneurship #MetaAI #FacebookMarketplace #GenZ #GasPrices #BusinessOptimism #SmallBusinessTips #SmallBizSpotlight #BusinessNews

    26 min
  6. MAR 11

    Small Biz Spotlight: Rural Growth, Workforce Shifts, SBA Loans, and Smart Tech Deals

    In this episode of Small Biz Spotlight, Leland McFarland breaks down some of the biggest stories and practical challenges facing small business owners right now. From how rural communities are benefiting from digital infrastructure investments to the ongoing conversation around women in the workforce and leadership, this episode covers the trends shaping the small business landscape. Leland also explores new opportunities for home builders through SBA lending programs, shares tech deals and product launches that may interest entrepreneurs, and offers a reminder to stay cautious when a bargain looks a little too good to be true. Beyond the headlines, the episode also dives into real-world business questions around networking at conferences, handling lease changes, following up on unpaid invoices, and navigating tricky tax scenarios. Whether you are looking for growth opportunities, practical advice, or a smarter way to stay on top of small business news, this episode delivers useful insights you can apply right away. Resources mentioned: Small Business Trends: https://smallbiztrends.com IRL26 Event Registration: https://irl26.com Zoho Solo: https://zoho.com/solo Best Buy Apple Deals: https://bestbuy.com SBA 7A Working Capital Pilot Program: https://sba.gov Groupon Windows 11 Key Deal: https://groupon.com #SmallBusiness #Entrepreneurship #SmallBizSpotlight #BusinessGrowth #RuralBusiness #WomenInBusiness #SBA #TechDeals #StartupTips #SmallBusinessNews

    27 min

About

Running a small business is often a rollercoaster ride—half the time you’re the CEO, and the other half you’re the janitor. Small Biz Spotlight is here to make the ride a little smoother (and a lot more profitable). We cut through the noise to bring you the essential news, high-value deals, and the raw, unfiltered truth of entrepreneurship found in the corners of the internet. What’s on the Menu?The Latest News: We track the trends, policy shifts, and economic updates that actually impact your bottom line. No corporate fluff—just the facts you need to stay competitive.Deals & Steals: From software discounts to equipment markdowns, we hunt for the offers that help you scale without draining your capital.The Reddit Deep Dive: This is where it gets real. We scour subreddits like r/smallbusiness, r/entrepreneur, and r/startup to discuss the burning questions, "Am I the Jerk?" client scenarios, and "how did they survive that?" horror stories that you won't hear in a boardroom.Why Listen?Whether you’re a solopreneur working out of a garage or managing a growing team, Small Biz Spotlight is your weekly briefing on the small business world. We combine practical data with the chaotic, hilarious, and sometimes heartbreaking reality of being your own boss. The Bottom Line: We’re here to help you save money, stay informed, and realize that whatever weird problem you’re facing today—someone on Reddit has probably already lived through it.