Smooth Operator Podcast

Adam Liette

Ready to operationalize your business? This is a show for operators, business managers, operations directors, and integrators to help you manage the nitty gritty of running a thriving online business.

  1. 07/22/2024

    158. Developing a Cash Culture with Peter Kingma

    What is the most urgent crisis that any business can face?  If you've ever been in a pinch over cash flow, you understand just how much pressure and stress that can place on a business.  It clouds your decision making, puts you into desperation, and can cause massive disruption to your operations and team.  Having been in this situation once in a prior business, cash flow is now something that I'm particular about keeping an eye on. And I know that there's more I can do to level up my own understanding of how to best navigate ongoing cash flow considerations. Which is why I was excited to connect with Peter Kingma, author of CASH IS KING. Kingma has thirty years of experience helping companies drive operational resilience with better cash management. In his book he offers his unparalleled perspective on the necessity of developing a "cash culture." We discuss: Cash flow management and its importance in business Managing cash flow and metrics for business success Financial planning, inventory management, and forecasting demand Cash flow management and leadership in business Developing a cash culture and firm grasp on your financial operations is a game changer at any level of business growth. I know you'll find that it's just as important for maintaining business operations as it is for scaling your business.  Links Purchase Cash is King today! https://www.amazon.com/Cash-King-Maintain-Liquidity-Opportunity/dp/1119983355   Learn more at https://www.adamliette.com    Activate The Warrior Within https://www.adamliette.com/awaken-the-warrior

    38 min
  2. 06/22/2024

    157. Becoming a Category of One with Joe Calloway

    This whole world we live in is amazing. The way we can connect with people the way we can get aligned with people and meet people in online in a way that just wasn't possible a couple years ago. And I know I'm preaching to the choir, you all do that the same. And it's really fun how, when we're in our businesses, when we're running it, it can feel very stifling. If you let it, it can feel like the walls are closing in around, you can feel like you got this whole big weight on your shoulders. But that doesn't mean you have to do it alone. As a matter of fact, the most inspirational leaders that I've ever worked with in my entire life, still have coaches. It's knowing that you don't know it all. It's knowing that you need help knowing that you it's not that you're not enough, it's that you are an unfinished product. And I think that's a very healthy thing to to just recognize and say I'm unfinished. I'm not perfect, I need someone else, if nothing else, to point me in the right direction when I need it, to keep me moving forward, because that's what growing is all about. Which is why I am super excited to have Joe Calloway with me. Joe is a performance coach and advisor who helps great companies get even better. So he's an author, coach, speaker and his client list reads like, whoa, who are these people? He's the author of four ground-breaking business books, including becoming a category of one how extraordinary companies transcend commodity and defy comparison, which received rave reviews from the New York Times.  We discuss: The idea of having a simple mantra or phrase that can guide the team and have tactical application The value of coaching and exchanging ideas. Leadership, management, and caring for employees. Developing a "filter system" for ideal types of clients to work with This was an incredible episode that I am so proud to have been part of! If you're not connected with Joe already, do yourself a favor and take a listen to this episode.  Connect with Joe on LinkedIn: https://www.linkedin.com/in/joecallowaycoach/

    47 min
  3. 04/09/2024

    154. Building An Etsy Empire with Dylan Jahraus

    What does it take to build an empire? There are so many things that are consistent with the many leaders that I've been fortunate to have interviewed on this show. A tenacity for getting things done, willingness to do what no one else would do, and a positive energy that is infectious are just a couple of them.  Today I was really excited to speak to someone about a platform that I've only just barely even used: Etsy.  I'm thrilled to have the opportunity to speak to Dylan Jahraus.  Dylan is a $1.5M Etsy seller with a corporate e-commerce background. She's consulted 2,000+ Etsy sellers from 30+ different countries within a variety of categories– digital, POD, handmade, supplies and vintage! We discuss:  Journey into Etsy - Dylan discusses her journey from starting a small Etsy shop to scaling it into a $400,000 annual business. Dylan reflects on her transition from a seller to a coach, helping others succeed on Etsy. The Art of Scaling and Fulfillment - Dylan emphasizes the importance of building a scalable model and outsourcing tasks like fulfillment. She shares her experience of employing military spouses to handle fulfillment, enabling her to focus on growing the business. Etsy SEO and Building Brand Loyalty - Dylan dives into the intricacies of Etsy SEO, emphasizing its differences from traditional search engine optimization. She highlights the significance of functional SEO and the impact of brand loyalty on Etsy.  Building an Etsy Empire - Dylan shares her journey of transitioning from a solo seller to a coaching business, emphasizing the importance of providing value and building a strong team. She reflects on the challenges and rewards of entrepreneurship compared to corporate life. I'm still so excited by how much I learned from this amazing interview and can't wait to apply these lessons into my own business. Even if you aren't selling on Etsy, these are universal skills that will apply to your business as well. Links Dylan's Website: https://dylanjahraus.com/  Follow her on YouTube! https://www.youtube.com/channel/UCeO8Gmc2B-3G2fgcFnRR4Xw   Learn more at https://www.adamliette.com   Activate The Warrior Within https://www.adamliette.com/awaken-the-warrior

    32 min
  4. 04/02/2024

    152. Boosting Your Profit Centers with Marcia Riner

    What's the most important metric for your business? It's not a trick question! It's your profit.   Profit enables us to not only have a better life, but also increase our impact and make a greater mark on the universe. We can reach more people, help more clients, improve the lives of our clients all while making our own lives more enjoyable.  Which is why I wanted to bring on my friend Marcia Riner.  Marcia is the go-to guru for all things business growth and greater profitability.  With over 25 years of experience under her belt, she's the brains behind Infinite Profit, where she's known as the Profit Booster™️, a business growth strategist, and leading as the CEO. We discuss:  - Profitability and cost reduction strategies for businesses - How to empower employees to find inefficiencies and improve company operations - Creating revenue centers through empowering team members. - Building a profitable business with long-term growth The good news is that profit centers and opportunities are all around us in our business. The bad news? You need to make the decision to pay attention and take action to realize the potential profits that you're sitting on.  I highly recommend connecting with Marcia and your not-so-humble host to help you bring your business to the next level.  Links Profit With A Plan Podcast with Marcia Riner: https://www.marciariner.com/   Download your FREE Profit Booster Playbook http://www.BoostingProfit.com   Learn more at https://www.adamliette.com   Activate The Warrior Within https://www.adamliette.com/awaken-the-warrior

    41 min
5
out of 5
11 Ratings

About

Ready to operationalize your business? This is a show for operators, business managers, operations directors, and integrators to help you manage the nitty gritty of running a thriving online business.